Hi!

I have tried very desperately to set up GMail account using Pocket Outlook
on my Saqmsung SGH-i600 (Blackjack) Smartphone, upgraded to Windows Mobile
6. I do eerything correctly but I can't get GMail to be downloaded to my
Blackjack.

The error dailog read: An error occurred while downloadinf messages. Be
certain that you have network coverage and that your account information is
correct and then try again.

I tried to delete GMail and create a new account over and over again, making
sure that everything is correct but still won't work.

I noticed that when I entyered my email (when create new GMail account), the
download of auto seeting is so fast like it do not download anything from
the net, but the setting is there.

Another point is when set up, user name read "recent: XXX******.com"

Help please

Regards
Sanchai T.
Bangkok, Thailand

Please take into account that GMail requires special ports to connect and
SSL. I hope you have set that.

--
----
Helio Diamant
MS-MVP/Mobile Devices
Editor - PocketPCFreak.com



"Sanchai Thiewprasertkul" <sanchaiThw@au.edu> wrote in message
news:eu9pLkCIIHA.1164@TK2MSFTNGP02.phx.gbl...
> Hi!
>
> I have tried very desperately to set up GMail account using Pocket Outlook
> on my Saqmsung SGH-i600 (Blackjack) Smartphone, upgraded to Windows Mobile
> 6. I do eerything correctly but I can't get GMail to be downloaded to my
> Blackjack.
>
> The error dailog read: An error occurred while downloadinf messages. Be
> certain that you have network coverage and that your account information
> is correct and then try again.
>
> I tried to delete GMail and create a new account over and over again,
> making sure that everything is correct but still won't work.
>
> I noticed that when I entyered my email (when create new GMail account),
> the download of auto seeting is so fast like it do not download anything
> from the net, but the setting is there.
>
> Another point is when set up, user name read "recent: XXX******.com"
>
> Help please
>
> Regards
> Sanchai T.
> Bangkok, Thailand
>

> Another point is when set up, user name read "recent: XXX******.com"

This is correct BTW - Google's POP3 implementation is non-standard in that
it hides messages that have been downloaded by POP3 so that next time the
device asks for a list of messages, any previously downloaded messages don't
appear, i.e. they appear to have been deleted. This isn't effected by the
switch to leave a copy on the server.

So what in effect happens is:

1. WM6 checks for email
2. Some email appears in your inbox
3. WM6 checks again
4. The email is hidden on the server so WM6 assumes it's been deleted so
deletes you local copy

*Bang* your email is there for 5 minutes and then gone :-)

The recent: prefix on your username is a gmail fudge to always disable this
"hiding of previously downloaded messages" and always return the past 30
days.

WM6 is working as designed which is that when you download and delete the
messages off the POP3 server (e.g. you download the emails to Outlook at
work/home), then it deletes the copies off your mobile. Some people don't
like this but I think it's a good way to work. It means that you don't have
to delete your email from both your mobile and main email PC. If you want to
keep an email, simply move it into another folder.

Cheers, Rob.

All valid information, but regarding your last point:

"WM6 is working as designed which is that when you download and delete the
messages off the POP3 server (e.g. you download the emails to Outlook at
work/home), then it deletes the copies off your mobile. Some people don't
like this but I think it's a good way to work. It means that you don't have
to delete your email from both your mobile and main email PC. If you want to
keep an email, simply move it into another folder."

On my WM6 (and WM5) Smartphones, there is no way to create a new folder to
which the mail can be moved if I want to keep it. It would be nice if I
could make a saved messages folder, but the best I can do is moved a message
to the Sent Items folder if I want to keep them.
"Rob Nicholson" <informed@community.nospam> wrote in message
news:exHMlRFIIHA.748@TK2MSFTNGP04.phx.gbl...
>> Another point is when set up, user name read "recent: XXX******.com"
>
> This is correct BTW - Google's POP3 implementation is non-standard in that
> it hides messages that have been downloaded by POP3 so that next time the
> device asks for a list of messages, any previously downloaded messages
> don't appear, i.e. they appear to have been deleted. This isn't effected
> by the switch to leave a copy on the server.
>
> So what in effect happens is:
>
> 1. WM6 checks for email
> 2. Some email appears in your inbox
> 3. WM6 checks again
> 4. The email is hidden on the server so WM6 assumes it's been deleted so
> deletes you local copy
>
> *Bang* your email is there for 5 minutes and then gone :-)
>
> The recent: prefix on your username is a gmail fudge to always disable
> this "hiding of previously downloaded messages" and always return the past
> 30 days.
>
> WM6 is working as designed which is that when you download and delete the
> messages off the POP3 server (e.g. you download the emails to Outlook at
> work/home), then it deletes the copies off your mobile. Some people don't
> like this but I think it's a good way to work. It means that you don't
> have to delete your email from both your mobile and main email PC. If you
> want to keep an email, simply move it into another folder.
>
> Cheers, Rob.
>
>

> On my WM6 (and WM5) Smartphones, there is no way to create a new folder to
> which the mail can be moved if I want to keep it. It would be nice if I
> could make a saved messages folder, but the best I can do is moved a
> message to the Sent Items folder if I want to keep them.

You are indeed correct - that's a silly omission. As much as I like my HTC
S710, WM6 really does have some daft flaws.

Cheers, Rob.