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  #1 (permalink)  
Old 07-20-2007, 08:10 PM
LRM
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Motorola Q WM 5 email storage limitations

I am field testing Motorola Q (Sprint) running Activsync 4.2 with WM 5.0
connecting to Exchange 2003 e on w2k3e server. Syncing is fine, but what I
want to know is what is the limit for email. Right now I can only view back
4 days in my inbox and I know I have about 2000 emails in my inbox on the
Exchange server going back several weeks.
How much mail can this device hold and is it possible to increase that?

I am attempting to replace Blackberry devices and BES with smart phones but
if I am limited in the quantity of email users can access on the device I am
not going to be able to realize my plan.

Any suggestions on further reading or just a general crumb of clue would be
greatly appreciated.

LRM




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Old 07-20-2007, 08:10 PM
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  #2 (permalink)  
Old 07-20-2007, 09:30 PM
Todd Allcock
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Re: Motorola Q WM 5 email storage limitations

At 20 Jul 2007 23:03:50 -0500 LRM wrote:
> I am field testing Motorola Q (Sprint) running Activsync 4.2 with WM
> 5.0 connecting to Exchange 2003 e on w2k3e server. Syncing is fine,
> but what I want to know is what is the limit for email. Right now I
> can only view back 4 days in my inbox and I know I have about 2000
> emails in my inbox on the Exchange server going back several weeks.
> How much mail can this device hold and is it possible to increase that?


That's a lot of e-mail! ;-)

I don't know if there's a hard limit (other than storage memory!) but
I've had over 1200 on my WinMo 5 phone (600+ each from two accounts) if
that helps.

I don't normally keep that many on my device, but after installing an
upgrade early this year I set the year to 2006 instead of 2007, and
discovered that the "sync x# of days" setting only counts days prior to
the device's date, of course! This meant all "future" e-mail-
everything on my IMAP servers- came through at the next connection! ;-)




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  #3 (permalink)  
Old 07-21-2007, 05:30 AM
LRM
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Re: Motorola Q WM 5 email storage limitations

"Todd Allcock" <elecconnec@AmericaOnLine.com> wrote in message
news:eZ%23Zyf1yHHA.4004@TK2MSFTNGP05.phx.gbl...
> At 20 Jul 2007 23:03:50 -0500 LRM wrote:
>> I am field testing Motorola Q (Sprint) running Activsync 4.2 with WM
>> 5.0 connecting to Exchange 2003 e on w2k3e server. Syncing is fine,
>> but what I want to know is what is the limit for email. Right now I
>> can only view back 4 days in my inbox and I know I have about 2000
>> emails in my inbox on the Exchange server going back several weeks.
>> How much mail can this device hold and is it possible to increase that?

>
> That's a lot of e-mail! ;-)
>
> I don't know if there's a hard limit (other than storage memory!) but
> I've had over 1200 on my WinMo 5 phone (600+ each from two accounts) if
> that helps.
>
> I don't normally keep that many on my device, but after installing an
> upgrade early this year I set the year to 2006 instead of 2007, and
> discovered that the "sync x# of days" setting only counts days prior to
> the device's date, of course! This meant all "future" e-mail-
> everything on my IMAP servers- came through at the next connection! ;-)
>


Thanks Todd,
So where do I configure the number of days do retain using Exchange/outlook
on the device? I don't recall having any choices. I think with the POP and
IMAP setup there were options, but we use Exchange.

I would love to not have that much email, believe me. Also do you know if I
added say a 1 gb storage miniSD to the device if this would result in an
increase in the amount of storage capicity for email?


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  #4 (permalink)  
Old 07-21-2007, 05:40 AM
LRM
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Re: Motorola Q WM 5 email storage limitations

"LRM" <Fskspam@friedspam.com> wrote in message
news:O$4pDq5yHHA.4712@TK2MSFTNGP04.phx.gbl...
> "Todd Allcock" <elecconnec@AmericaOnLine.com> wrote in message
> news:eZ%23Zyf1yHHA.4004@TK2MSFTNGP05.phx.gbl...
>> At 20 Jul 2007 23:03:50 -0500 LRM wrote:
>>> I am field testing Motorola Q (Sprint) running Activsync 4.2 with WM
>>> 5.0 connecting to Exchange 2003 e on w2k3e server. Syncing is fine,
>>> but what I want to know is what is the limit for email. Right now I
>>> can only view back 4 days in my inbox and I know I have about 2000
>>> emails in my inbox on the Exchange server going back several weeks.
>>> How much mail can this device hold and is it possible to increase that?

>>
>> That's a lot of e-mail! ;-)
>>
>> I don't know if there's a hard limit (other than storage memory!) but
>> I've had over 1200 on my WinMo 5 phone (600+ each from two accounts) if
>> that helps.
>>
>> I don't normally keep that many on my device, but after installing an
>> upgrade early this year I set the year to 2006 instead of 2007, and
>> discovered that the "sync x# of days" setting only counts days prior to
>> the device's date, of course! This meant all "future" e-mail-
>> everything on my IMAP servers- came through at the next connection! ;-)
>>

>
> Thanks Todd,
> So where do I configure the number of days do retain using
> Exchange/outlook on the device? I don't recall having any choices. I think
> with the POP and IMAP setup there were options, but we use Exchange.
>
> I would love to not have that much email, believe me. Also do you know if
> I added say a 1 gb storage miniSD to the device if this would result in an
> increase in the amount of storage capicity for email?
>

Oh! I see what happened now. I needed to configure that amount in the
ActiveSync setup not in Outlook! Hmmm, I am not feeling very observant.


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  #5 (permalink)  
Old 07-21-2007, 07:20 AM
Todd Allcock
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Re: Motorola Q WM 5 email storage limitations

At 21 Jul 2007 08:24:36 -0500 LRM wrote:


> So where do I configure the number of days do retain using

Exchange/outlook
> on the device? I don't recall having any choices. I think with the POP

and
> IMAP setup there were options, but we use Exchange.


I see in your next post that you found in the Activesync settings on the
device.


> I would love to not have that much email, believe me. Also do you know

if I
> added say a 1 gb storage miniSD to the device if this would result in

an
> increase in the amount of storage capicity for email?


Yes and no- e-mails themselves can only be stored on the device AFAIK,
but you can tell the device to store any attachments on the SD card which
might free up some more space (for more e-mail!)


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  #6 (permalink)  
Old 07-21-2007, 10:30 AM
Allen
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Re: Motorola Q WM 5 email storage limitations

How do i tell the device to store attachments to the SD card.

"Todd Allcock" wrote:

> At 21 Jul 2007 08:24:36 -0500 LRM wrote:
>
>
> > So where do I configure the number of days do retain using

> Exchange/outlook
> > on the device? I don't recall having any choices. I think with the POP

> and
> > IMAP setup there were options, but we use Exchange.

>
> I see in your next post that you found in the Activesync settings on the
> device.
>
>
> > I would love to not have that much email, believe me. Also do you know

> if I
> > added say a 1 gb storage miniSD to the device if this would result in

> an
> > increase in the amount of storage capicity for email?

>
> Yes and no- e-mails themselves can only be stored on the device AFAIK,
> but you can tell the device to store any attachments on the SD card which
> might free up some more space (for more e-mail!)
>
>
>

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  #7 (permalink)  
Old 07-22-2007, 10:40 AM
Todd Allcock
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Re: Motorola Q WM 5 email storage limitations

At 21 Jul 2007 11:24:01 -0700 Allen wrote:
> How do i tell the device to store attachments to the SD card.



I use a PPC phone rather than a smartphone, so the menus are different,
but on the PPC it's in "storage" under the options menu in the Messaging
app. (Not in the settings under Activesync.)

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Old 07-22-2007, 12:10 PM
Allen
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Re: Motorola Q WM 5 email storage limitations

I could not find that option on My Q. It may not be an option for the
smartphone.

"Todd Allcock" wrote:

> At 21 Jul 2007 11:24:01 -0700 Allen wrote:
> > How do i tell the device to store attachments to the SD card.

>
>
> I use a PPC phone rather than a smartphone, so the menus are different,
> but on the PPC it's in "storage" under the options menu in the Messaging
> app. (Not in the settings under Activesync.)
>
>

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  #9 (permalink)  
Old 07-23-2007, 08:50 AM
Todd Allcock
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Re: Motorola Q WM 5 email storage limitations

At 22 Jul 2007 13:08:00 -0700 Allen wrote:
> I could not find that option on My Q. It may not be an option for the
> smartphone.


It might not- I'd check my wife's Dash (a WM5 Smartphone similar to the Q)
but she's out of town on business until Saturday.

If it helps you look, on the PPC, it's in the global e-mail settings that
apply to all accounts- not the individual settings for each e-mail account.



Good luck!

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