Hi. I have a cingular 8525 running WM5. when i try to open a new document
in mobile word, i get an error message stating that the file can't be opened.
Is there any way to fix this?

thanks!

I have the exact same issue with my XV6700. If I open an existing document
and select NEW from word, everything is fine but the one that opens when you
spawn word from the Word Icon gives me an error. Please let me know if you
find a solution. This is annoying and I don't want to hard reset.


"jeffc4442" <jeffc4442@discussions.microsoft.com> wrote in message
news:77BB52B9-D0B0-4BBC-B694-D09DA53229A0@microsoft.com...
> Hi. I have a cingular 8525 running WM5. when i try to open a new
> document
> in mobile word, i get an error message stating that the file can't be
> opened.
> Is there any way to fix this?
>
> thanks!

There are document templates in the main memory \my documents\templates
folder

You can set the default template by tapping options on the

_word file screen_

hth,
Beverly Howard [MS MVP-Mobile Devices]

hate to sound dumb, but what's the _word file screen_ and how do i get there?

jeff

"Beverly Howard [Ms-MVP/MobileDev]" wrote:

> There are document templates in the main memory \my documents\templates
> folder
>
> You can set the default template by tapping options on the
>
> _word file screen_
>
> hth,
> Beverly Howard [MS MVP-Mobile Devices]
>

sorry...that didn't sound incredibly grateful..thanks for replying and trying
to help out Beverly

"Beverly Howard [Ms-MVP/MobileDev]" wrote:

> There are document templates in the main memory \my documents\templates
> folder
>
> You can set the default template by tapping options on the
>
> _word file screen_
>
> hth,
> Beverly Howard [MS MVP-Mobile Devices]
>

I might have just found it...

open word doc\menu\tools\options\

is this the right place? i'm running WM 5

however, the box for default template is blank, as is the drop down list.
am i supposed to be able to browse to main memory\my docs\templates?

thanks.

jeff

"Beverly Howard [Ms-MVP/MobileDev]" wrote:

> There are document templates in the main memory \my documents\templates
> folder
>
> You can set the default template by tapping options on the
>
> _word file screen_
>
> hth,
> Beverly Howard [MS MVP-Mobile Devices]
>

sounds like you found the right place... was trying to underscore that
the options were in the word file list rather than the document options

sounds like you also found the problem... might try creating a blank
pocket word document named "blank" and moving it to templates directory,
soft reset and see if it appears in the list.

Beverly Howard [MS MVP-Mobile Devices]

Thanks, Beverly. after i poked around in those options and changed the
location to the storage card instead of main memory, it started working
correctly. not sure what i did, but maybe it auto-created a blank template,
although i haven't found a file for it. but it works, so i'm not going to
push my luck.

thanks again.

"Beverly Howard [Ms-MVP/MobileDev]" wrote:

> sounds like you found the right place... was trying to underscore that
> the options were in the word file list rather than the document options
>
> sounds like you also found the problem... might try creating a blank
> pocket word document named "blank" and moving it to templates directory,
> soft reset and see if it appears in the list.
>
> Beverly Howard [MS MVP-Mobile Devices]
>
>

Hmmmm. That seems to have worked. I even changed the default save location
to the Storage Card. Many thanks for the help.


"jeffc4442" <jeffc4442@discussions.microsoft.com> wrote in message
news:BCE90DBF-123F-4CA0-BF46-4EF865AF272B@microsoft.com...
>I might have just found it...
>
> open word doc\menu\tools\options\
>
> is this the right place? i'm running WM 5
>
> however, the box for default template is blank, as is the drop down list.
> am i supposed to be able to browse to main memory\my docs\templates?
>
> thanks.
>
> jeff
>
> "Beverly Howard [Ms-MVP/MobileDev]" wrote:
>
>> There are document templates in the main memory \my documents\templates
>> folder
>>
>> You can set the default template by tapping options on the
>>
>> _word file screen_
>>
>> hth,
>> Beverly Howard [MS MVP-Mobile Devices]
>>

Yeah...i forgot to mention that i also changed the default save location to
the Storage Card. Cingular Tech support wanted me to do a hard reset...HA!
not if i can help it! Thanks again Beverly Howard!

"RealDeal1@nospam.nospam" wrote:

> Hmmmm. That seems to have worked. I even changed the default save location
> to the Storage Card. Many thanks for the help.
>
>
> "jeffc4442" <jeffc4442@discussions.microsoft.com> wrote in message
> news:BCE90DBF-123F-4CA0-BF46-4EF865AF272B@microsoft.com...
> >I might have just found it...
> >
> > open word doc\menu\tools\options\
> >
> > is this the right place? i'm running WM 5
> >
> > however, the box for default template is blank, as is the drop down list.
> > am i supposed to be able to browse to main memory\my docs\templates?
> >
> > thanks.
> >
> > jeff
> >
> > "Beverly Howard [Ms-MVP/MobileDev]" wrote:
> >
> >> There are document templates in the main memory \my documents\templates
> >> folder
> >>
> >> You can set the default template by tapping options on the
> >>
> >> _word file screen_
> >>
> >> hth,
> >> Beverly Howard [MS MVP-Mobile Devices]
> >>
>
>
>

That is always their solution. And it would have worked, it's just that it
is unnecessary.


"jeffc4442" <jeffc4442@discussions.microsoft.com> wrote in message
news:9BD799E8-06E0-476F-98E0-F3C49D45EF21@microsoft.com...
> Yeah...i forgot to mention that i also changed the default save location
> to
> the Storage Card. Cingular Tech support wanted me to do a hard
> reset...HA!
> not if i can help it! Thanks again Beverly Howard!
>
> "RealDeal1@nospam.nospam" wrote:
>
>> Hmmmm. That seems to have worked. I even changed the default save
>> location
>> to the Storage Card. Many thanks for the help.
>>
>>
>> "jeffc4442" <jeffc4442@discussions.microsoft.com> wrote in message
>> news:BCE90DBF-123F-4CA0-BF46-4EF865AF272B@microsoft.com...
>> >I might have just found it...
>> >
>> > open word doc\menu\tools\options\
>> >
>> > is this the right place? i'm running WM 5
>> >
>> > however, the box for default template is blank, as is the drop down
>> > list.
>> > am i supposed to be able to browse to main memory\my docs\templates?
>> >
>> > thanks.
>> >
>> > jeff
>> >
>> > "Beverly Howard [Ms-MVP/MobileDev]" wrote:
>> >
>> >> There are document templates in the main memory \my
>> >> documents\templates
>> >> folder
>> >>
>> >> You can set the default template by tapping options on the
>> >>
>> >> _word file screen_
>> >>
>> >> hth,
>> >> Beverly Howard [MS MVP-Mobile Devices]
>> >>
>>
>>
>>