None of my ringtones on my O2 HTC TyTnII will work all of a sudden. I have
WM 6.1 Professional

If I click on "Settings" and "Sounds & Notifications", then click the
"Notifications" tab, all the ring tones are listed but when I select one and
hit the play button, it won't play. All that will work is Aloutte midi file.
If I select any other file than Aloutte, my phone won't ring to announce an
incoming call.

If I open File Explorer and open the directory Windows/Rings, I can see all
of my ringtones listed. If I click on a file and open properties, it shows
them all as wma files with file sizes next to the file name. If I double
click any of the files, I get the error message "There is no application
associated with "File name". Run the application first, then open this file
from within the application".

This seemed to happen after installing and running SKTools. I'm wondering if
the Registry Cleaner Tool messed things up. I ran the SKTools backup utility
to restore my data but it didn't fix things.

Does anyone have any ideas how I can get all my ringtones to work again?

Thanks
Peter

At 03 Jul 2009 21:19:57 +0100 Peter Maddern wrote:
> None of my ringtones on my O2 HTC TyTnII will work all of a sudden. I
> have WM 6.1 Professional
>
<Snip>
>
> If I open File Explorer and open the directory Windows/Rings, I can see
> all of my ringtones listed. If I click on a file and open properties,
> it shows them all as wma files with file sizes next to the file name.
> If I double click any of the files, I get the error message "There is
> no application associated with "File name". Run the application first,
> then open this file from within the application".
>
> This seemed to happen after installing and running SKTools. I'm
> wondering if the Registry Cleaner Tool messed things up. I ran the
> SKTools backup utility to restore my data but it didn't fix things.
>
> Does anyone have any ideas how I can get all my ringtones to work again?
>


I assume the registry was messed up somehow, which broke the association
between .wma and Windows Media Player, or you added a third-party media
player, made it the defaul for .wma, and then removed it.

A hard-reset would fix it, but erase everything you've added to the
phone. Instead,you could try a registry editor, like PHM's RegEdit, and
set HKCR\WMAFile\Shell\Open\Command\Default to {wmplayer.exe "%1"}
(without the curly brackets, of course.)

When you open windows media can you get the ringtone to work? If the fix
below doesn't work, try to install a new ringtone and see if it works.
just take one sound and put it in the same directory as your other ringtones
and see if you can hear that. Another you can try is to uninstall the
program you mentioned in your first post and see if that fixes it.





"Todd Allcock" <elecconnec@aNOoSPAMl.com> wrote in message
news:RVC3m.21439$ob.7967@newsfe13.iad...
> At 03 Jul 2009 21:19:57 +0100 Peter Maddern wrote:
>> None of my ringtones on my O2 HTC TyTnII will work all of a sudden. I
>> have WM 6.1 Professional
>>
> <Snip>
>>
>> If I open File Explorer and open the directory Windows/Rings, I can see
>> all of my ringtones listed. If I click on a file and open properties,
>> it shows them all as wma files with file sizes next to the file name.
>> If I double click any of the files, I get the error message "There is
>> no application associated with "File name". Run the application first,
>> then open this file from within the application".
>>
>> This seemed to happen after installing and running SKTools. I'm
>> wondering if the Registry Cleaner Tool messed things up. I ran the
>> SKTools backup utility to restore my data but it didn't fix things.
>>
>> Does anyone have any ideas how I can get all my ringtones to work again?
>>
>
>
> I assume the registry was messed up somehow, which broke the association
> between .wma and Windows Media Player, or you added a third-party media
> player, made it the defaul for .wma, and then removed it.
>
> A hard-reset would fix it, but erase everything you've added to the
> phone. Instead,you could try a registry editor, like PHM's RegEdit, and
> set HKCR\WMAFile\Shell\Open\Command\Default to {wmplayer.exe "%1"}
> (without the curly brackets, of course.)
>
>

What type of file were the ringtones and how did you get them on the
phone... i.e. copy, sync, purchase through a paid service?

If the latter, one suspect would be some type of drm protection problem.

At this point, we have very little to go on until we get more details
from the op.

Beverly Howard

They are the original wma ringtones that came with the phone when I bought
it. The carrier is O2 in the UK. They always worked but stopped working
recently. I recently installed SKTools and used it to clean up the registry
so I'm guessing it's that as I noticed this odd behaviour soon afterwards.
--
Peter


"Beverly Howard" wrote:

> What type of file were the ringtones and how did you get them on the
> phone... i.e. copy, sync, purchase through a paid service?
>
> If the latter, one suspect would be some type of drm protection problem.
>
> At this point, we have very little to go on until we get more details
> from the op.
>
> Beverly Howard
>
>

ok some diagnostic suggestions/questions

assume you have the _ring_ volume set high?

just for grins, check the wmp volume setting within wmp

Do the wma files work when they are copied to a pc and played with wmp?

What happens when the wma files are "tapped" using file explorer? (exact
result message(s) pls)

do the files show up in the ringtone selection pulldown?

What happens when you tap the play button on the selection page?

can you copy .wav files (that will play when tapped) to the same
directory and, if so, do they play there?

Beverly Howard

If you try to install a new ringtone, it will put it in the registry and may
be fix the others also. worth a try?




"Peter Maddern" <pmad@btinternet.com> wrote in message
news:DF272C82-F000-45C5-A666-E3D326693614@microsoft.com...
> None of my ringtones on my O2 HTC TyTnII will work all of a sudden. I have
> WM 6.1 Professional
>
> If I click on "Settings" and "Sounds & Notifications", then click the
> "Notifications" tab, all the ring tones are listed but when I select one
> and hit the play button, it won't play. All that will work is Aloutte midi
> file. If I select any other file than Aloutte, my phone won't ring to
> announce an incoming call.
>
> If I open File Explorer and open the directory Windows/Rings, I can see
> all of my ringtones listed. If I click on a file and open properties, it
> shows them all as wma files with file sizes next to the file name. If I
> double click any of the files, I get the error message "There is no
> application associated with "File name". Run the application first, then
> open this file from within the application".
>
> This seemed to happen after installing and running SKTools. I'm wondering
> if the Registry Cleaner Tool messed things up. I ran the SKTools backup
> utility to restore my data but it didn't fix things.
>
> Does anyone have any ideas how I can get all my ringtones to work again?
>
> Thanks
> Peter