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  #1 (permalink)  
Old 04-08-2009, 02:00 AM
normc
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Posts: n/a
Problem syncing Dell Axim X50v with ActiveSync - May be device

I have not been able to sync to my desktop (98SE) or my laptop (XPSP2).
It never shows/makes a connection.

I've reinstalled AS on the desktop.

The only system parm that is different is that the device power switch
no longer works. However, I've been able to manage power using Spb
Pocket Plus. And I don' know with certainty exactly when the device
stopped syncing.

Anyone know if failure of the power switch could affect the ability to
sync. If there is another way to sync? Any other ideas?

TIA

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Old 04-08-2009, 02:00 AM
  #2 (permalink)  
Old 04-08-2009, 07:40 AM
Clinton Fitch, MVP-Mobile Devices
Newsgroup Contributor
 
Posts: n/a
Re: Problem syncing Dell Axim X50v with ActiveSync - May be device

Hello,

Which version of ActiveSync are you using? Have you performed a soft-reset
of the device then tried to synchronize it?


--
Clinton Fitch, MVP-Mobile Devices
http://www.clintonfitch.com
http://www.hpcfactor.com



"normc" <normc@socal.rr.com> wrote in message
news:1BZCl.3796$im1.2466@nlpi061.nbdc.sbc.com...
> I have not been able to sync to my desktop (98SE) or my laptop (XPSP2). It
> never shows/makes a connection.
>
> I've reinstalled AS on the desktop.
>
> The only system parm that is different is that the device power switch no
> longer works. However, I've been able to manage power using Spb Pocket
> Plus. And I don' know with certainty exactly when the device stopped
> syncing.
>
> Anyone know if failure of the power switch could affect the ability to
> sync. If there is another way to sync? Any other ideas?
>
> TIA
>

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  #3 (permalink)  
Old 04-08-2009, 09:50 AM
Ed Hansberry, MS-MVP/Mobile Devices
Newsgroup Contributor
 
Posts: n/a
Re: Problem syncing Dell Axim X50v with ActiveSync - May be device

normc <normc@socal.rr.com> wrote:

>I have not been able to sync to my desktop (98SE) or my laptop (XPSP2).
> It never shows/makes a connection.


It won't sync with 98SE at all. the version of AS required for
the X50 won't run on Win9x/ME. It requires Win2000 and maybe
WinXP or later.

On XP, when you dock it, does your computer make a docking noise
or show a device is connected? If not, the connector may be
malfunctioning. If that is the case, Infrared or bluetooth are
your only sync options without trying to get a device repaired.

If it does connect, what firewall are you using, if any?

>I've reinstalled AS on the desktop.
>
>The only system parm that is different is that the device power switch
>no longer works. However, I've been able to manage power using Spb
>Pocket Plus. And I don' know with certainty exactly when the device
>stopped syncing.
>
>Anyone know if failure of the power switch could affect the ability to
>sync. If there is another way to sync? Any other ideas?
>
>TIA

--
__________________________________________________ ________________________________
Ed Hansberry (Please do *NOT* email me. Post here for the benefit of all)
What is on my Pocket PC? http://www.ehansberry.com/
Microsoft MVP - Mobile Devices www.pocketpc.com
What is an MVP? - http://mvp.support.microsoft.com/
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  #4 (permalink)  
Old 04-08-2009, 10:10 AM
Todd Allcock
Newsgroup Contributor
 
Posts: n/a
Re: Problem syncing Dell Axim X50v with ActiveSync - May be device


"Ed Hansberry, MS-MVP/Mobile Devices"
<spamfree-silvernino********.spambegone.com> wrote in message
news:g9lpt419p2sjbp8no9q1u5buokjj6f38ea@4ax.com...
> normc <normc@socal.rr.com> wrote:
>
>>I have not been able to sync to my desktop (98SE) or my laptop (XPSP2).
>> It never shows/makes a connection.

>
> It won't sync with 98SE at all. the version of AS required for
> the X50 won't run on Win9x/ME. It requires Win2000 and maybe
> WinXP or later.


If memory serves, I think the X50 came with WM2003 originally, and had a WM5
upgrade available. (As opposed to the similar X51, which was WM5
out-of-the-box.) Theoretically, if using WM2003, he could be using AS 3.8,
which runs on 98SE- I think I have 3.8 on an old Toshiba Tecra around here
somewhere, but it might be 3.7. I used to sync my PPC 2002 Audiovox Maestro
and 2003 Dell Axim X5 with the Tosh.

Of course, now that I type this out loud, this might also be his problem- if
the OP upgraded the X50 to WM5 recently, but is still trying to connect with
the 3.8 installed on his PCs, that isn't going to work. He'll need to
upgrade (downgrade?) ;-) to AS 4.x... (And, as you say, forget about the
Win98 box- AS 4.x won't run on it at all.)





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  #5 (permalink)  
Old 04-08-2009, 06:50 PM
normc
Newsgroup Contributor
 
Posts: n/a
Re: Problem syncing Dell Axim X50v with ActiveSync - May be device

Clinton Fitch, MVP-Mobile Devices wrote:
> Hello,
>
> Which version of ActiveSync are you using?


3.8.0 [Build 5004] on both desktop (98SE) and laptop (XPSP2). That is
the version that came with the device and has worked fine for years on
the desktop. I had never used AS on the laptop until te problem occurred.

> Have you performed a
> soft-reset of the device then tried to synchronize it?


Yes.

Thanks.
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  #6 (permalink)  
Old 04-08-2009, 07:00 PM
normc
Newsgroup Contributor
 
Posts: n/a
Re: Problem syncing Dell Axim X50v with ActiveSync - May be device

Ed Hansberry, MS-MVP/Mobile Devices wrote:
> normc <normc@socal.rr.com> wrote:
>
>> I have not been able to sync to my desktop (98SE) or my laptop (XPSP2).
>> It never shows/makes a connection.

>
> It won't sync with 98SE at all. the version of AS required for
> the X50 won't run on Win9x/ME. It requires Win2000 and maybe
> WinXP or later.


Then I must have been experiencing a miracle. It has worked ever since
I bought the device (years ago), until just recently.

Knowing this, any other ideas?

>
> On XP, when you dock it, does your computer make a docking noise
> or show a device is connected? If not, the connector may be
> malfunctioning. If that is the case, Infrared or bluetooth are
> your only sync options without trying to get a device repaired.


BTW, forgot to mention, when I use AS to check for a connection, on both
machines, the connection I have made (USB) shows OK. If the docking
connector were bad, would I still get an OK for the connection?

>
> If it does connect, what firewall are you using, if any?


As I indicated in the OP, it does not connect with either machine.

Thanks.

>
>> I've reinstalled AS on the desktop.
>>
>> The only system parm that is different is that the device power switch
>> no longer works. However, I've been able to manage power using Spb
>> Pocket Plus. And I don' know with certainty exactly when the device
>> stopped syncing.
>>
>> Anyone know if failure of the power switch could affect the ability to
>> sync. If there is another way to sync? Any other ideas?
>>
>> TIA

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  #7 (permalink)  
Old 04-08-2009, 07:10 PM
normc
Newsgroup Contributor
 
Posts: n/a
Re: Problem syncing Dell Axim X50v with ActiveSync - May be device

Todd Allcock wrote:
>
> "Ed Hansberry, MS-MVP/Mobile Devices"
> <spamfree-silvernino********.spambegone.com> wrote in message
> news:g9lpt419p2sjbp8no9q1u5buokjj6f38ea@4ax.com...
>> normc <normc@socal.rr.com> wrote:
>>
>>> I have not been able to sync to my desktop (98SE) or my laptop (XPSP2).
>>> It never shows/makes a connection.

>>
>> It won't sync with 98SE at all. the version of AS required for
>> the X50 won't run on Win9x/ME. It requires Win2000 and maybe
>> WinXP or later.

>
> If memory serves, I think the X50 came with WM2003 originally,


Came with WM2003SE.

> and had a
> WM5 upgrade available.


Never knew of this. Curious to know if it is still available/possible.

(As opposed to the similar X51, which was WM5
> out-of-the-box.) Theoretically, if using WM2003, he could be using AS
> 3.8, which runs on 98SE-


You are correct.

> I think I have 3.8 on an old Toshiba Tecra
> around here somewhere, but it might be 3.7. I used to sync my PPC 2002
> Audiovox Maestro and 2003 Dell Axim X5 with the Tosh.
>
> Of course, now that I type this out loud, this might also be his
> problem- if the OP upgraded the X50 to WM5 recently,


No, but I would like to.

> but is still trying
> to connect with the 3.8 installed on his PCs, that isn't going to work.
> He'll need to upgrade (downgrade?) ;-) to AS 4.x... (And, as you say,
> forget about the Win98 box- AS 4.x won't run on it at all.)


Thanks for your input.
>
>
>
>
>

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  #8 (permalink)  
Old 04-08-2009, 07:40 PM
Todd Allcock
Newsgroup Contributor
 
Posts: n/a
Re: Problem syncing Dell Axim X50v with ActiveSync - May be device


"normc" <norm-c@socal.rr.com> wrote in message
news:BJcDl.28697$ZP4.11752@nlpi067.nbdc.sbc.com...
>> If memory serves, I think the X50 came with WM2003 originally,

>
> Came with WM2003SE.
>
>> and had a WM5 upgrade available.

>
> Never knew of this. Curious to know if it is still available/possible.


From what I've read, you don't want it. Apparently it was very slow and
buggy, and Dell seemingly lost interest, never issuing any bug fixes and
quietly stopped selling it. X51s came with WM5, and can be had for less
than $100 on eBay. They reportedly worked much better, being designed from
the ground up for the hardware architecture changes that came with WM5.
(WM5 devices use persistant flash memory for storage, where WM2003 and prior
used fast battery-backed RAM. The X50 supposedly has fairly slow flash
memory, since it was only intended to be used for the ROM firmware. The
"leftover" flash was pressed into service as storage memory after the WM5
upgrade and is reportedly dog-slow. Search these forums a few years back
and you find horror stories from folks who downgraded right back to 2003!

> Thanks for your input.


I wish I has a better answer. I tend to subscribe to the "there are no such
things as coincidences" theory with respect to electronics. Since it will
no longer sync with either PC, I suspect a configuration issue or some type
of software glitch on the device, rather than a configuration problem on
both machines. If you synced everything recently, so the PCs are up to
date. you might delete the partnerships (on each PCs and in Activesync on
the device itself,) and start from scratch, trying to create new
partnerships to see if you can get a connection again. If not, hard reset
the device back to "out of the box" condition and REALLY start from scratch!







>>
>>
>>
>>

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  #9 (permalink)  
Old 04-09-2009, 02:40 AM
Werner \Menneisyys\ Ruotsalainen [MVP - Windows - Mobile Devices]
Newsgroup Contributor
 
Posts: n/a
Re: Problem syncing Dell Axim X50v with ActiveSync - May be device

Nevetheless, note that there're filesys.exe hacks that make the x50v WM5
upgrade somewhat better in this respect (see
http://www.mobilitysite.com/boards/x...-wm5-tips.html )
.. (And the unofficial WM6.1 upgrades (see
http://www.mobilitysite.com/boards/x...im-update.html
and
http://www.mobilitysite.com/boards/x...axim-x51v.html )
are stated to have almost completely eliminated the problem. I haven't
tested them personally as I do't have an x50v. On my similar hx4700 [as far
as the fileyss prolems are concerned], on the other hand, become pretty
usable with the WM6.1 upgrae.)

See the above threads at the x50 forum of Mobility (ex-Axim) Site

--


--
Werner "Menneisyys" Ruotsalainen - Microsoft MVP - Windows - Mobile Devices
Please see the Pocket PC Mag Expert Blog (including mine) at
http://www.pocketpcmag.com/blogs/ - you will definitely like it.


"Todd Allcock" <elecconnec@AnoOspamL.com> wrote in message
news:eezeDvLuJHA.5684@TK2MSFTNGP03.phx.gbl...
>
> "normc" <norm-c@socal.rr.com> wrote in message
> news:BJcDl.28697$ZP4.11752@nlpi067.nbdc.sbc.com...
>>> If memory serves, I think the X50 came with WM2003 originally,

>>
>> Came with WM2003SE.
>>
>>> and had a WM5 upgrade available.

>>
>> Never knew of this. Curious to know if it is still available/possible.

>
> From what I've read, you don't want it. Apparently it was very slow and
> buggy, and Dell seemingly lost interest, never issuing any bug fixes and
> quietly stopped selling it. X51s came with WM5, and can be had for less
> than $100 on eBay. They reportedly worked much better, being designed
> from the ground up for the hardware architecture changes that came with
> WM5. (WM5 devices use persistant flash memory for storage, where WM2003
> and prior used fast battery-backed RAM. The X50 supposedly has fairly
> slow flash memory, since it was only intended to be used for the ROM
> firmware. The "leftover" flash was pressed into service as storage memory
> after the WM5 upgrade and is reportedly dog-slow. Search these forums a
> few years back and you find horror stories from folks who downgraded right
> back to 2003!
>
>> Thanks for your input.

>
> I wish I has a better answer. I tend to subscribe to the "there are no
> such things as coincidences" theory with respect to electronics. Since it
> will no longer sync with either PC, I suspect a configuration issue or
> some type of software glitch on the device, rather than a configuration
> problem on both machines. If you synced everything recently, so the PCs
> are up to date. you might delete the partnerships (on each PCs and in
> Activesync on the device itself,) and start from scratch, trying to create
> new partnerships to see if you can get a connection again. If not, hard
> reset the device back to "out of the box" condition and REALLY start from
> scratch!
>
>
>
>
>
>
>
>>>
>>>
>>>
>>>



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  #10 (permalink)  
Old 04-10-2009, 07:40 AM
spamme0
Newsgroup Contributor
 
Posts: n/a
Re: Problem syncing Dell Axim X50v with ActiveSync - May be device

normc wrote:
> Ed Hansberry, MS-MVP/Mobile Devices wrote:
>> normc <normc@socal.rr.com> wrote:
>>
>>> I have not been able to sync to my desktop (98SE) or my laptop
>>> (XPSP2). It never shows/makes a connection.

>>
>> It won't sync with 98SE at all. the version of AS required for
>> the X50 won't run on Win9x/ME. It requires Win2000 and maybe
>> WinXP or later.

>
> Then I must have been experiencing a miracle. It has worked ever since
> I bought the device (years ago), until just recently.
>
> Knowing this, any other ideas?
>
>>
>> On XP, when you dock it, does your computer make a docking noise
>> or show a device is connected? If not, the connector may be
>> malfunctioning. If that is the case, Infrared or bluetooth are
>> your only sync options without trying to get a device repaired.

>
> BTW, forgot to mention, when I use AS to check for a connection, on both
> machines, the connection I have made (USB) shows OK. If the docking
> connector were bad, would I still get an OK for the connection?
>
>>
>> If it does connect, what firewall are you using, if any?

>
> As I indicated in the OP, it does not connect with either machine.
>
> Thanks.
>
>>
>>> I've reinstalled AS on the desktop.
>>>
>>> The only system parm that is different is that the device power
>>> switch no longer works. However, I've been able to manage power
>>> using Spb Pocket Plus. And I don' know with certainty exactly when
>>> the device stopped syncing.
>>>
>>> Anyone know if failure of the power switch could affect the ability
>>> to sync. If there is another way to sync? Any other ideas?
>>>
>>> TIA

What's the temporal relationship between loss of sync and loss of the
power switch?
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  #11 (permalink)  
Old 04-10-2009, 08:30 PM
normc
Newsgroup Contributor
 
Posts: n/a
Re: Problem syncing Dell Axim X50v with ActiveSync - May be device

spamme0 wrote:
> normc wrote:
>> Ed Hansberry, MS-MVP/Mobile Devices wrote:
>>> normc <normc@socal.rr.com> wrote:
>>>
>>>> I have not been able to sync to my desktop (98SE) or my laptop
>>>> (XPSP2). It never shows/makes a connection.
>>>
>>> It won't sync with 98SE at all. the version of AS required for
>>> the X50 won't run on Win9x/ME. It requires Win2000 and maybe
>>> WinXP or later.

>>
>> Then I must have been experiencing a miracle. It has worked ever
>> since I bought the device (years ago), until just recently.
>>
>> Knowing this, any other ideas?
>>
>>>
>>> On XP, when you dock it, does your computer make a docking noise
>>> or show a device is connected? If not, the connector may be
>>> malfunctioning. If that is the case, Infrared or bluetooth are
>>> your only sync options without trying to get a device repaired.

>>
>> BTW, forgot to mention, when I use AS to check for a connection, on
>> both machines, the connection I have made (USB) shows OK. If the
>> docking connector were bad, would I still get an OK for the connection?
>>
>>>
>>> If it does connect, what firewall are you using, if any?

>>
>> As I indicated in the OP, it does not connect with either machine.
>>
>> Thanks.
>>
>>>
>>>> I've reinstalled AS on the desktop.
>>>>
>>>> The only system parm that is different is that the device power
>>>> switch no longer works. However, I've been able to manage power
>>>> using Spb Pocket Plus. And I don' know with certainty exactly when
>>>> the device stopped syncing.
>>>>
>>>> Anyone know if failure of the power switch could affect the ability
>>>> to sync. If there is another way to sync? Any other ideas?
>>>>
>>>> TIA

> What's the temporal relationship between loss of sync and loss of the
> power switch?


I'm not 100% certain. I don't recall that I was having the sync problem
before the power switch crapped; but I just don't know.
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  #12 (permalink)  
Old 09-16-2009, 07:30 PM
teri
Newsgroup Contributor
 
Posts: n/a
cant connect to pc with dell aximx50v

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Posted as a reply to:

Problem syncing Dell Axim X50v with ActiveSync - May be device

I have not been able to sync to my desktop (98SE) or my laptop (XPSP2).
It never shows/makes a connection.

I've reinstalled AS on the desktop.

The only system parm that is different is that the device power switch
no longer works. However, I've been able to manage power using Spb
Pocket Plus. And I don' know with certainty exactly when the device
stopped syncing.

Anyone know if failure of the power switch could affect the ability to
sync. If there is another way to sync? Any other ideas?

TIA

EggHeadCafe - Software Developer Portal of Choice
WCF Workflow Services Using External Data Exchange
http://www.eggheadcafe.com/tutorials...vices-usi.aspx
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