Hello, we run our email in house from Exchange 2003 Server SP2
We have a Qtek 9100 with windows mobile 5.0 i believe.

We can download emails just fine on the Qtek, but when you try to send
one, it gives you this message:

"Error
Certifcates Missing

Your message 'test' was not sent and has been moved to the Drafts
folder.

Certificates are not available for the following recipients or for one
or more members of the following distribution lists:
matt@mydomain.com"

It used to work, I am unsure what to do to try to fix it. SSL is turned
off on the Qtek, we dont use certificates either so I am assuming its
turned off on the server.

still needing help...

Custom GT wrote:
> Hello, we run our email in house from Exchange 2003 Server SP2
> We have a Qtek 9100 with windows mobile 5.0 i believe.
>
> We can download emails just fine on the Qtek, but when you try to send
> one, it gives you this message:
>
> "Error
> Certifcates Missing
>
> Your message 'test' was not sent and has been moved to the Drafts
> folder.
>
> Certificates are not available for the following recipients or for one
> or more members of the following distribution lists:
> matt@mydomain.com"
>
> It used to work, I am unsure what to do to try to fix it. SSL is turned
> off on the Qtek, we dont use certificates either so I am assuming its
> turned off on the server.

anyone?

Custom GT wrote:
> still needing help...
>
> Custom GT wrote:
> > Hello, we run our email in house from Exchange 2003 Server SP2
> > We have a Qtek 9100 with windows mobile 5.0 i believe.
> >
> > We can download emails just fine on the Qtek, but when you try to send
> > one, it gives you this message:
> >
> > "Error
> > Certifcates Missing
> >
> > Your message 'test' was not sent and has been moved to the Drafts
> > folder.
> >
> > Certificates are not available for the following recipients or for one
> > or more members of the following distribution lists:
> > matt@mydomain.com"
> >
> > It used to work, I am unsure what to do to try to fix it. SSL is turned
> > off on the Qtek, we dont use certificates either so I am assuming its
> > turned off on the server.

I have a similar problem sending or replying to email, with an error
message stating; "invalid recipient"

No clue how to solve this...


Custom GT wrote:
> anyone?
>
> Custom GT wrote:
> > still needing help...
> >
> > Custom GT wrote:
> > > Hello, we run our email in house from Exchange 2003 Server SP2
> > > We have a Qtek 9100 with windows mobile 5.0 i believe.
> > >
> > > We can download emails just fine on the Qtek, but when you try to send
> > > one, it gives you this message:
> > >
> > > "Error
> > > Certifcates Missing
> > >
> > > Your message 'test' was not sent and has been moved to the Drafts
> > > folder.
> > >
> > > Certificates are not available for the following recipients or for one
> > > or more members of the following distribution lists:
> > > matt@mydomain.com"
> > >
> > > It used to work, I am unsure what to do to try to fix it. SSL is turned
> > > off on the Qtek, we dont use certificates either so I am assuming its
> > > turned off on the server.

hmm...ive still not figured nothing out....


jemrem wrote:
> I have a similar problem sending or replying to email, with an error
> message stating; "invalid recipient"
>
> No clue how to solve this...
>
>
> Custom GT wrote:
> > anyone?
> >
> > Custom GT wrote:
> > > still needing help...
> > >
> > > Custom GT wrote:
> > > > Hello, we run our email in house from Exchange 2003 Server SP2
> > > > We have a Qtek 9100 with windows mobile 5.0 i believe.
> > > >
> > > > We can download emails just fine on the Qtek, but when you try to send
> > > > one, it gives you this message:
> > > >
> > > > "Error
> > > > Certifcates Missing
> > > >
> > > > Your message 'test' was not sent and has been moved to the Drafts
> > > > folder.
> > > >
> > > > Certificates are not available for the following recipients or for one
> > > > or more members of the following distribution lists:
> > > > matt@mydomain.com"
> > > >
> > > > It used to work, I am unsure what to do to try to fix it. SSL is turned
> > > > off on the Qtek, we dont use certificates either so I am assuming its
> > > > turned off on the server.

im still lost on this, tried couple times still not sure

Custom GT wrote:
> hmm...ive still not figured nothing out....
>
>
> jemrem wrote:
> > I have a similar problem sending or replying to email, with an error
> > message stating; "invalid recipient"
> >
> > No clue how to solve this...
> >
> >
> > Custom GT wrote:
> > > anyone?
> > >
> > > Custom GT wrote:
> > > > still needing help...
> > > >
> > > > Custom GT wrote:
> > > > > Hello, we run our email in house from Exchange 2003 Server SP2
> > > > > We have a Qtek 9100 with windows mobile 5.0 i believe.
> > > > >
> > > > > We can download emails just fine on the Qtek, but when you try to send
> > > > > one, it gives you this message:
> > > > >
> > > > > "Error
> > > > > Certifcates Missing
> > > > >
> > > > > Your message 'test' was not sent and has been moved to the Drafts
> > > > > folder.
> > > > >
> > > > > Certificates are not available for the following recipients or for one
> > > > > or more members of the following distribution lists:
> > > > > matt@mydomain.com"
> > > > >
> > > > > It used to work, I am unsure what to do to try to fix it. SSL is turned
> > > > > off on the Qtek, we dont use certificates either so I am assuming its
> > > > > turned off on the server.

I tried this on another mobile 5.0 phone using a test account and it
seemed to work fine.
Im thinking I can try the test account on the phone with a problem and
see if that works.

May have to remove the user account in Active Directory and remake it
possibly, or possibly mirror the settings with the test account...

hmm...ill post back

Custom GT wrote:
> im still lost on this, tried couple times still not sure
>
> Custom GT wrote:
> > hmm...ive still not figured nothing out....
> >
> >
> > jemrem wrote:
> > > I have a similar problem sending or replying to email, with an error
> > > message stating; "invalid recipient"
> > >
> > > No clue how to solve this...
> > >
> > >
> > > Custom GT wrote:
> > > > anyone?
> > > >
> > > > Custom GT wrote:
> > > > > still needing help...
> > > > >
> > > > > Custom GT wrote:
> > > > > > Hello, we run our email in house from Exchange 2003 Server SP2
> > > > > > We have a Qtek 9100 with windows mobile 5.0 i believe.
> > > > > >
> > > > > > We can download emails just fine on the Qtek, but when you try to send
> > > > > > one, it gives you this message:
> > > > > >
> > > > > > "Error
> > > > > > Certifcates Missing
> > > > > >
> > > > > > Your message 'test' was not sent and has been moved to the Drafts
> > > > > > folder.
> > > > > >
> > > > > > Certificates are not available for the following recipients or for one
> > > > > > or more members of the following distribution lists:
> > > > > > matt@mydomain.com"
> > > > > >
> > > > > > It used to work, I am unsure what to do to try to fix it. SSL is turned
> > > > > > off on the Qtek, we dont use certificates either so I am assuming its
> > > > > > turned off on the server.

Hi,

I might have a solution for you. I was getting the same error message and it turned out to be me playing around with my phone, and turning something on that I shouldn't have.

I fixed it by going here (WM 6.1, might be different for you):

Start --> ActiveSync --> Menu --> Options --> Highlight "E-mail" under "Microsoft Exchange" and click "Settings..." --> Advanced... --> Un-check "Encrypt all outgoing email messages".

I know this is an old post, but it might give someone a quick solution in the future.

Cheers,

Mike