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Old 07-25-2008, 05:33 AM
no_spam_paquette@uwo.ca
Tablet PC Guest
 
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iPAQ 4350 not resolving names with DNS

My wife has a legacy iPAQ 4350 running Windows for Pocket PC 2003.
Its networking card seemed to be working normally and DNS resolution
was working until yesterday. Yesterday morning I changed my router
arrangement to accommodate a machine running N protocol WiFi
encryption. Basically I added a second router configured as a passive
switch (with its own WEP-encrypted wireless network) and reset my main
router as a separate WPA2 encrypted network. This all works fine. My
single N-protocol machine is happy on its network and my Pocket PC as
well as a legacy laptop are happy on the WEP network. My wife's
legacy iPAQ 4350, however, doesn't seem to be connecting to DNS. I've
double checked several times and the iPAQ wireless card DNS IP is
definitely set to the same IP as the other WEP-network devices, namely
the IP of the WEP-network router (both routers being configured for
DNS pass-through).

I have tried removing the battery from the iPAQ and running the
“welcome" utility to reset things but no luck. The iPAQ absolutely
refuses to connect to any website. IE keeps complaining that “The
page you are looking for cannot be found.”

I have actually seen this behavior in the past with the iPAQ in
question but have usually been able to make it go away by removing the
battery and running the “welcome” utility. No such luck this time
though!

Does anyone have any idea how to fix this problem?

Thanks in advance for any help!
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Old 07-25-2008, 05:33 AM
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  #2 (permalink)  
Old 07-25-2008, 05:33 AM
no_spam_paquette@uwo.ca
Tablet PC Guest
 
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Re: iPAQ 4350 not resolving names with DNS

On Jul 24, 8:34 am, "no_spam_paque...@uwo.ca" <paque...@uwo.ca> wrote:
> My wife has a legacy iPAQ 4350 running Windows for Pocket PC 2003.
> Its networking card seemed to be working normally and DNS resolution
> was working until yesterday. Yesterday morning I changed my router
> arrangement to accommodate a machine running N protocol WiFi
> encryption. Basically I added a second router configured as a passive
> switch (with its own WEP-encrypted wireless network) and reset my main
> router as a separate WPA2 encrypted network. This all works fine. My
> single N-protocol machine is happy on its network and my Pocket PC as
> well as a legacy laptop are happy on the WEP network. My wife's
> legacy iPAQ 4350, however, doesn't seem to be connecting to DNS. I've
> double checked several times and the iPAQ wireless card DNS IP is
> definitely set to the same IP as the other WEP-network devices, namely
> the IP of the WEP-network router (both routers being configured for
> DNS pass-through).
>
> I have tried removing the battery from the iPAQ and running the
> “welcome" utility to reset things but no luck. The iPAQ absolutely
> refuses to connect to any website. IE keeps complaining that “The
> page you are looking for cannot be found.”
>
> I have actually seen this behavior in the past with the iPAQ in
> question but have usually been able to make it go away by removing the
> battery and running the “welcome” utility. No such luck this time
> though!
>
> Does anyone have any idea how to fix this problem?
>
> Thanks in advance for any help!


PS—VPN does connect on the iPAQ, however, so I know I have a working
WiFi connectionon it.
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Old 07-25-2008, 05:33 AM
Beverly Howard [Ms-MVP/MobileDev]
Tablet PC Guest
 
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Re: iPAQ 4350 not resolving names with DNS

Suggest downloading and running vxUtil and vxIPConfig from http://cam.com

These will show the dns ip address if one exists and allow you to ping
it and determine if it is responding.

Tip on vxUtil... there are entries for all possible connection options,
so you will need to spot the currently active connection... (not hard)

Beverly Howard [MS MVP-Mobile Devices]
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Old 07-25-2008, 05:34 AM
no_spam_paquette@uwo.ca
Tablet PC Guest
 
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Re: iPAQ 4350 not resolving names with DNS

On Jul 24, 4:41 pm, "Beverly Howard [Ms-MVP/MobileDev]"
<BevNoSpamBevHoward.com> wrote:
> Suggest downloading and running vxUtil and vxIPConfig fromhttp://cam.com
>
> These will show the dns ip address if one exists and allow you to ping
> it and determine if it is responding.
>
> Tip on vxUtil... there are entries for all possible connection options,
> so you will need to spot the currently active connection... (not hard)
>
> Beverly Howard [MS MVP-Mobile Devices]


Thank you for the reply!

When I ping with them both vxUtil and Z2PocketLan show reply packets
from the IP address for the “passive switch” router on which I am
running the 811g wireless network. Both routers are set to allow DNS
relay and three other machines including one Pocket PC (Windows Mobile
5 though) are working just fine with the saying 811g wireless network.

For some reason, however, on the Windows Mobile 2003 Pocket PC, DNS
lookup fails. All four machines are configured identically in that
the DNS address for the adapter cards is set to the IP address of the
“passive switch” router on which the 811.G wireless network is
running.

I am completely a loss to explain why this is happening!
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Old 07-25-2008, 05:34 AM
Beverly Howard [Ms-MVP/MobileDev]
Tablet PC Guest
 
Posts: n/a
Re: iPAQ 4350 not resolving names with DNS

using vxUtil's ping, what happens when you ping a "verbose" address such
as "yahoo.com" ?

Next clue, when you ping "yahoo.com" with a working pc, jot down the ip
address from that ping, and report what happens when you use vxUtil to
ping yahoo's ip address.

Beverly Howard [MS MVP-Mobile Devices]
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Old 07-25-2008, 05:34 AM
no_spam_paquette@uwo.ca
Tablet PC Guest
 
Posts: n/a
Re: iPAQ 4350 not resolving names with DNS

On Jul 24, 8:16 pm, "Beverly Howard [Ms-MVP/MobileDev]"
<BevNoSpamBevHoward.com> wrote:
> using vxUtil's ping, what happens when you ping a "verbose" address such
> as "yahoo.com" ?
>
> Next clue, when you ping "yahoo.com" with a working pc, jot down the ip
> address from that ping, and report what happens when you use vxUtil to
> ping yahoo's ip address.
>
> Beverly Howard [MS MVP-Mobile Devices]


First, thanks again!

I get packets back with no problem. Of course, if I try "Get HTML"
for http://www.yahoo.com I get a "Could not get IP address" error.
This is definitely a DNS lookup problem but I just don't see what's
going on.
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