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  #1 (permalink)  
Old 07-25-2008, 05:31 AM
Martien
Tablet PC Guest
 
Posts: n/a
Reading email via VPN and wifi works but not via GPRS

Dear all,

I have set up my WM6 with an e-mail account which accesses a server at
my work. I need a VPN to get this working. I have set-up the
connections as follows:

Under Connections-My ISP I have set a modem connection with my phone
provider
Under My-Work Network I have set a connection to my vpn server at
work.
Under Advanced-Select Networks I have selected My ISP for programs
that automatically connect to the Internet and programs that connect
to a private network should connect to My-Work Network.
Under the email account settings I have selected under advanced server
settings that the Work network connection should be used.

If I connect my device (X800 glofiis) via wifi at home, I can
properly use my e-mail account, so all VPN settings must be correct.
If I drop the wifi and work via the phone service and then access the
same e-mail account, it will even set-up the VPN correctly but then
get back to me with "messages cannot be downloaded...etc", which
explains very little to me.

I have tried many different configurations, but without success. Any
hints ?

Thanks
Martien



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Old 07-25-2008, 05:31 AM
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  #2 (permalink)  
Old 07-25-2008, 05:31 AM
Scott Seidman
Tablet PC Guest
 
Posts: n/a
Re: Reading email via VPN and wifi works but not via GPRS

Martien <martien.janssen@re-gent.nl> wrote in news:6069e97b-15b0-4890-
bf69-46201d9d0323@z72g2000hsb.googlegroups.com:

> Dear all,
>
> I have set up my WM6 with an e-mail account which accesses a server at
> my work. I need a VPN to get this working. I have set-up the
> connections as follows:
>
> Under Connections-My ISP I have set a modem connection with my phone
> provider
> Under My-Work Network I have set a connection to my vpn server at
> work.
> Under Advanced-Select Networks I have selected My ISP for programs
> that automatically connect to the Internet and programs that connect
> to a private network should connect to My-Work Network.
> Under the email account settings I have selected under advanced server
> settings that the Work network connection should be used.
>
> If I connect my device (X800 glofiis) via wifi at home, I can
> properly use my e-mail account, so all VPN settings must be correct.
> If I drop the wifi and work via the phone service and then access the
> same e-mail account, it will even set-up the VPN correctly but then
> get back to me with "messages cannot be downloaded...etc", which
> explains very little to me.
>
> I have tried many different configurations, but without success. Any
> hints ?
>
> Thanks
> Martien
>
>
>
>


Some carriers maintain different levels of data access. For AT&T, a
"PDA" account is more expensive than an "unlimited data" account. The
latter is not guaranteed to support VPN


--
Scott
Reverse name to reply
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  #3 (permalink)  
Old 07-25-2008, 05:32 AM
Eric Hicks \(That_Kid\)-MS MVP - Mobile Devices
Tablet PC Guest
 
Posts: n/a
Re: Reading email via VPN and wifi works but not via GPRS

I've run into issues where either the GRPS account wasn't allowed vpn access
or the subnet of the vpn and the carrier overlap. You can use a program
like VxUtil from www.cam.com to verify your address settings.

--
--
Eric Hicks [That_Kid] (MS-MVP Mobile Devices)

The MS-MVP Program - http://mvp.support. microsoft.com This posting is
provided "AS IS" with no warranties, and confers no rights...

"Scott Seidman" <namdiesttocs@mindspring.com> wrote in message
news:Xns9AE173B4B10CAscottseidmanmindspri@130.133. 1.4...
> Martien <martien.janssen@re-gent.nl> wrote in news:6069e97b-15b0-4890-
> bf69-46201d9d0323@z72g2000hsb.googlegroups.com:
>
>> Dear all,
>>
>> I have set up my WM6 with an e-mail account which accesses a server at
>> my work. I need a VPN to get this working. I have set-up the
>> connections as follows:
>>
>> Under Connections-My ISP I have set a modem connection with my phone
>> provider
>> Under My-Work Network I have set a connection to my vpn server at
>> work.
>> Under Advanced-Select Networks I have selected My ISP for programs
>> that automatically connect to the Internet and programs that connect
>> to a private network should connect to My-Work Network.
>> Under the email account settings I have selected under advanced server
>> settings that the Work network connection should be used.
>>
>> If I connect my device (X800 glofiis) via wifi at home, I can
>> properly use my e-mail account, so all VPN settings must be correct.
>> If I drop the wifi and work via the phone service and then access the
>> same e-mail account, it will even set-up the VPN correctly but then
>> get back to me with "messages cannot be downloaded...etc", which
>> explains very little to me.
>>
>> I have tried many different configurations, but without success. Any
>> hints ?
>>
>> Thanks
>> Martien
>>
>>
>>
>>

>
> Some carriers maintain different levels of data access. For AT&T, a
> "PDA" account is more expensive than an "unlimited data" account. The
> latter is not guaranteed to support VPN
>
>
> --
> Scott
> Reverse name to reply


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  #4 (permalink)  
Old 07-25-2008, 05:32 AM
Martien
Tablet PC Guest
 
Posts: n/a
Re: Reading email via VPN and wifi works but not via GPRS

On 22 jul, 20:25, "Eric Hicks \(That_Kid\)-MS MVP - Mobile Devices"
<i...@home.with.u> wrote:
> I've run into issues where either the GRPS account wasn't allowed vpn access
> or the subnet of the vpn and the carrier overlap. *You can use a program
> like VxUtil fromwww.cam.comto verify your address settings.
>
> --
> --
> Eric Hicks [That_Kid] (MS-MVP Mobile Devices)
>
> The MS-MVP Program -http://mvp.support. microsoft.com This posting is
> provided "AS IS" with no warranties, and confers no rights...
>
> "Scott Seidman" <namdiestt...@mindspring.com> wrote in message
>
> news:Xns9AE173B4B10CAscottseidmanmindspri@130.133. 1.4...
>
>
>
> >Martien<martien.jans...@re-gent.nl> wrote in news:6069e97b-15b0-4890-
> > bf69-46201d9d0...@z72g2000hsb.googlegroups.com:

>
> >> Dear all,

>
> >> I have set up my WM6 with an e-mail account which accesses a server at
> >> my work. I need a VPN to get this working. I have set-up the
> >> connections as follows:

>
> >> Under Connections-My ISP I have set a modem connection with my phone
> >> provider
> >> Under My-Work Network I have set a connection to my vpn server at
> >> work.
> >> Under Advanced-Select Networks I have selected My ISP for programs
> >> that automatically connect to the Internet and programs that connect
> >> to a private network should connect to My-Work Network.
> >> Under the email account settings I have selected under advanced server
> >> settings that the Work network connection should be used.

>
> >> If *I connect my device (X800 glofiis) via wifi at home, I can
> >> properly use my e-mail account, so all VPN settings must be correct.
> >> If I drop the wifi and work via the phone service and then access the
> >> same e-mail account, it will even set-up the VPN correctly but then
> >> get back to me with "messages cannot be downloaded...etc", which
> >> explains very little to me.

>
> >> I have tried many different configurations, but without success. Any
> >> hints ?

>
> >> Thanks
> >>Martien

>
> > Some carriers maintain different levels of data access. *For AT&T, a
> > "PDA" account is more expensive than an "unlimited data" account. *The
> > latter is not guaranteed to support VPN

>
> > --
> > Scott
> > Reverse name to reply- Tekst uit oorspronkelijk bericht niet weergeven -

>
> - Tekst uit oorspronkelijk bericht weergeven -


Dear Eric and Scot,

Many thanks for the replies. I am trying to dig out if VPN is really
not possible with my carrier. I have read some confusing messages at
their site.

The curiosity is of course, that I can set up the VPN line to my work
via the phone, only when I want to get my messages (or look at some
file shares) I am not able to get any proper results.

I have tried the VxUtil suggested by Eric and it gives indeed quite
some useful info. Thanks for the hint.

My work network uses 10.0.0.x as IP numbers and I can see that my PDA
gets the IP number 10.0.0.41, so this is good. Next I can also ping to
the VPN server at 10.0.0.1 (I sometimes get some time outs but it
generally works). Also the DNS lookup seems to work as I can ping to
the VPN server name as well as a separate file server name. So far so
good.
When I look at the cellular line, I see that its IP address is
10.79.100.75 (and I have a cellular line 2 with IP address
10.66.172.69, I don't know why there are two of them but OK). Since
these adresses seem also to be within the 10.0.0.0 range, could this
be the overlap Eric is mentioning ? If so, is there any remedy other
than placing the network at work at a different IP range ?

Thanks,

Martien
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