Dell isn't really out of the PDA

"normc" <normc@socal.rr.com> wrote in message
news:rWyrj.7812$0o7.4429@newssvr13.news.prodigy.ne t...
> Dell isn't really out of the PDA


So...we are supposed to believe you?

Where is your proof?



Honu

On Sun, 10 Feb 2008 08:51:35 GMT, normc <normc@socal.rr.com> wrote:

>Dell isn't really out of the PDA

Useless post!

PLONK!

normc wrote:
> Dell isn't really out of the PDA

Didn't realize that my post went out incomplete.

You can see from their website that they are selling more different PDAs
than ever. They just aren't made by Dell!

More important, they are still supporting the Dell PDAs. In another
thread I indicated I was about to give up on my X50v. Got no answers here.

So I went to Dell. PDA tech support had me do the following:
1. Remove battery
2. Put PDA on cradle3. Check if PDA was charging. It wasn't. If it
would have been, it would mean some kind of short.
3. Do a cold/full boot-reset (power button + reset), with PDA on
cradle. Still didn't reset
4. Lock keyboard with lock switch. Do a cold/full boot-reset (power
button + reset), with PDA on cradle. Still didn't reset
5. Unlock keyboard with lock switch. Do a cold/full boot-reset (power
button + reset), with PDA on cradle. That did it.

I replaced the battery and was able to recover my data.

Hope this helps someone else.

Hertz Donut wrote:
> "normc" <normc@socal.rr.com> wrote in message
> news:rWyrj.7812$0o7.4429@newssvr13.news.prodigy.ne t...
>> Dell isn't really out of the PDA
>
>
> So...we are supposed to believe you?
>
> Where is your proof?
>
>
>
> Honu
>
>
>
Sorry for incomplete post. See new post in this thread.

Pegleg wrote:
> On Sun, 10 Feb 2008 08:51:35 GMT, normc <normc@socal.rr.com> wrote:
>
>> Dell isn't really out of the PDA
>
> Useless post!
>
> PLONK!


Sorry for incomplete post. See new post in this thread.

"normc" <normc@socal.rr.com> wrote in message
news:5ITrj.7086$0w.6092@newssvr27.news.prodigy.net ...
> normc wrote:
>> Dell isn't really out of the PDA
>
> Didn't realize that my post went out incomplete.
>
> You can see from their website that they are selling more different PDAs
> than ever. They just aren't made by Dell!
>
> More important, they are still supporting the Dell PDAs. In another
> thread I indicated I was about to give up on my X50v. Got no answers
> here.
>
> So I went to Dell. PDA tech support had me do the following:
> 1. Remove battery
> 2. Put PDA on cradle3. Check if PDA was charging. It wasn't. If it
> would have been, it would mean some kind of short.
> 3. Do a cold/full boot-reset (power button + reset), with PDA on cradle.
> Still didn't reset
> 4. Lock keyboard with lock switch. Do a cold/full boot-reset (power
> button + reset), with PDA on cradle. Still didn't reset
> 5. Unlock keyboard with lock switch. Do a cold/full boot-reset (power
> button + reset), with PDA on cradle. That did it.
>
> I replaced the battery and was able to recover my data.
>
> Hope this helps someone else.

Well, they certainly do not support the x50v on their website. If you click
on accessories, there are no screen protectors, replacement styluses,
replacement batteries, etc. They do offer the cradle, but that is pretty
much an unnecessary item.

I love my x50v, but have given up hope that Dell will ever support it.


Honu

Hertz Donut wrote:
> "normc" <normc@socal.rr.com> wrote in message
> news:5ITrj.7086$0w.6092@newssvr27.news.prodigy.net ...
>> normc wrote:
>>> Dell isn't really out of the PDA
>> Didn't realize that my post went out incomplete.
>>
>> You can see from their website that they are selling more different PDAs
>> than ever. They just aren't made by Dell!
>>
>> More important, they are still supporting the Dell PDAs. In another
>> thread I indicated I was about to give up on my X50v. Got no answers
>> here.
>>
>> So I went to Dell. PDA tech support had me do the following:
>> 1. Remove battery
>> 2. Put PDA on cradle3. Check if PDA was charging. It wasn't. If it
>> would have been, it would mean some kind of short.
>> 3. Do a cold/full boot-reset (power button + reset), with PDA on cradle.
>> Still didn't reset
>> 4. Lock keyboard with lock switch. Do a cold/full boot-reset (power
>> button + reset), with PDA on cradle. Still didn't reset
>> 5. Unlock keyboard with lock switch. Do a cold/full boot-reset (power
>> button + reset), with PDA on cradle. That did it.
>>
>> I replaced the battery and was able to recover my data.
>>
>> Hope this helps someone else.
>
> Well, they certainly do not support the x50v on their website.

I've always found Dell phone support to be lacking. Great difficulty in
finding the right number, being bounced around from one support person
to another.

I am, of course, talking about tech support.

> If you click
> on accessories, there are no screen protectors, replacement styluses,
> replacement batteries, etc. They do offer the cradle, but that is pretty
> much an unnecessary item.

But, that, of course, is an item you can't acquire anywhere else. The
only must-have item is a battery, and you can purchase them for the x50v
all over the web. I now buy mine locally at a Battery World store,
which also has a website.

>
> I love my x50v, but have given up hope that Dell will ever support it.

Try calling 800-624-0907, select PDA (that will get you to PDA support)
and ask if they have replacement screen protectors or styli, etc. for
the x50v.

>
>
> Honu
>
>
>

"normc" <norm-c@socal.rr.com> wrote in message
news:Na2sj.9872$Ch6.8773@newssvr11.news.prodigy.ne t...
> Hertz Donut wrote:
>> "normc" <normc@socal.rr.com> wrote in message
>> news:5ITrj.7086$0w.6092@newssvr27.news.prodigy.net ...
>>> normc wrote:
>>>> Dell isn't really out of the PDA
>>> Didn't realize that my post went out incomplete.
>>>
>>> You can see from their website that they are selling more different PDAs
>>> than ever. They just aren't made by Dell!
>>>
>>> More important, they are still supporting the Dell PDAs. In another
>>> thread I indicated I was about to give up on my X50v. Got no answers
>>> here.
>>>
>>> So I went to Dell. PDA tech support had me do the following:
>>> 1. Remove battery
>>> 2. Put PDA on cradle3. Check if PDA was charging. It wasn't. If it
>>> would have been, it would mean some kind of short.
>>> 3. Do a cold/full boot-reset (power button + reset), with PDA on
>>> cradle. Still didn't reset
>>> 4. Lock keyboard with lock switch. Do a cold/full boot-reset (power
>>> button + reset), with PDA on cradle. Still didn't reset
>>> 5. Unlock keyboard with lock switch. Do a cold/full boot-reset (power
>>> button + reset), with PDA on cradle. That did it.
>>>
>>> I replaced the battery and was able to recover my data.
>>>
>>> Hope this helps someone else.
>>
>> Well, they certainly do not support the x50v on their website.
>
> I've always found Dell phone support to be lacking. Great difficulty in
> finding the right number, being bounced around from one support person to
> another.
>
> I am, of course, talking about tech support.
>
>> If you click on accessories, there are no screen protectors, replacement
>> styluses, replacement batteries, etc. They do offer the cradle, but that
>> is pretty much an unnecessary item.
>
> But, that, of course, is an item you can't acquire anywhere else. The
> only must-have item is a battery, and you can purchase them for the x50v
> all over the web. I now buy mine locally at a Battery World store, which
> also has a website.
>
>>
>> I love my x50v, but have given up hope that Dell will ever support it.
>
> Try calling 800-624-0907, select PDA (that will get you to PDA support)
> and ask if they have replacement screen protectors or styli, etc. for the
> x50v.
>

Been there...done that! I have both a personal and a business account with
Dell, and would prefer to use their website to order accessories for my
PDA's, as I can then use them as business purchases at tax time. Other than
cradles, and a few refurbished parts, Dell is no longer supporting any of
it's PDA's.

Honu