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Old 01-28-2008, 02:20 AM
Prilosec
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Outlook Meeting Request from Win Mobile shows meeting time as current time

I can't figure this out, although all the research I've done on the internet
shows some other people have a similar problem (with no solution we could
find). When sending a meeting request via email (doesn't matter which;
activesync, pop mail, etc.) the invitation shows up in Outlook (tried both
2003 and 2007---same result) with the "when" field populated with the
current computer time and date or, sometimes, with the date and time the
message was sent. I do not have this problem sending a meeting request from
the desktop computer using Oulook---works fine. In the incorrect message
from WIndows Mobile (have tried WM5, WM6 on 2 different devices--same
result) clicking on the "calendar" icon at the top of the message in Outlook
will bring you to the correct time and date for the meeting. It is only the
subject lines (where a recipient will likely accept/decline a meeting) that
are wrong. This reproduces on my system (and on at least two others remote
to me I've tried) 100% of the time. Others seem to be able to schedule a
meeting and invite attendees from a Pocket PC without issue. I have no idea
what is wrong with mine. I have a brand-new Verizon XV6800 with WM6 on it
and it still does this. I am totally at a loss and have no idea where to ask
this other than this newsgroup. No MVP has ever answered this question nor
even directed any of the other persons reporting this behaviour in the right
direction. Based on this, I think this must be some kind of isolated problem
with a setup or confguration, but I don't know how. It is not a setup issue
on the desktop, as this happens on multiple PCs and other peoples PCs, too.
It is not particular to a corrupt handset, ans I flashed my ROM and started
over on my older XV6700 (same issue) and now have a new XV6800 that is
"stock" from Verizon--no messing around on my end at all. Any help or
suggestions would be appreciated, since at this point I can't use the PPC to
schedule meetings without really confusing all the invitees with wrong
invitations.
I am cross-posting this on Outlook NG because on my Office 2007/Vista PCs,
the "when" field seems to update with the current computer time (to the next
half hour). So, if it is 7:50AM on Monday (the meeting invitation is for 10
on Tuesday), my invitation will show (sent one to myself to test) the
meeting for 8:00 on Monday. At 8:20 the meeting "when" field updates to 8:30
on that same invitation email. This is on my own PC--very strange.

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Old 01-28-2008, 02:20 AM
  #2 (permalink)  
Old 01-28-2008, 02:10 PM
Brian Tillman
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Posts: n/a
Re: Outlook Meeting Request from Win Mobile shows meeting time as current time

Prilosec <purple@nni.net> wrote:

> I can't figure this out, although all the research I've done on the
> internet shows some other people have a similar problem (with no
> solution we could find). When sending a meeting request via email
> (doesn't matter which; activesync, pop mail, etc.) the invitation
> shows up in Outlook (tried both 2003 and 2007---same result) with the
> "when" field populated with the current computer time and date or,
> sometimes, with the date and time the message was sent. I do not have
> this problem sending a meeting request from the desktop computer
> using Oulook---works fine. In the incorrect message from WIndows
> Mobile (have tried WM5, WM6 on 2 different devices--same result)
> clicking on the "calendar" icon at the top of the message in Outlook
> will bring you to the correct time and date for the meeting.


Seems to be a time zone issue to me. Ask in microsoft.public.pocketpc and
microsoft.public.pocketpc.activesync. The interaction between a PDA and
Outlook is completely in the "hands" or the sync software.
--
Brian Tillman [MVP-Outlook]

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  #3 (permalink)  
Old 01-29-2008, 02:20 AM
Prilosec
Newsgroup Contributor
 
Posts: n/a
Re: Outlook Meeting Request from Win Mobile shows meeting time as current time

Thanks, but that is not likely it. I can send (this is what I usually do) a
meeting invitation via email from the mobile device over the air. This does
not involve activesync (or WMDC in my case--Vista). It is not a time zone
issue, at least not an obvious one, like being off a set number of hours.
The "when" line of the invitation subject varies as to time the message is
sent, rounding up to the nearest half-hour. WHy I suspect something in
Outlook is that on my own PC, an invitation sent to myself from the phone
(again, not using activesync) will seem to update itself to the current time
and date as I look at it. It is like a "Word" date field that auto-updates
to current--at least that is how it appears. The actual calendar appointment
contained inside the invitation seems correct, however. The subject line
with "date, time" of meeting and the calendar item do not agree. Others have
reported this same issue and it has been guessed it may be an Exchange
issue. I think the common ground is somewhere in Pocket Outlook or Outlook.
Since it does not seem to happen to everyone, I am guessing it has to do
with how things are set up on the various computers. I had thought it might
be something Verizon did transmitting email over the air, but this exact
same thing happens when I use WMDC and sync my "inbox" so the mail is sent
when I connect to the main PC via regular Outlook. Someday, Microsoft is
going to find out there is a bug in there somewhere. I'm guessing on the
Pocket PC end the invitation is somehow not the same as the one sent by
"real" Outlook.
"Brian Tillman" <tillman1952******.com> wrote in message
news:eQ5b%23ofYIHA.5416@TK2MSFTNGP05.phx.gbl...
> Prilosec <purple@nni.net> wrote:
>
>> I can't figure this out, although all the research I've done on the
>> internet shows some other people have a similar problem (with no
>> solution we could find). When sending a meeting request via email
>> (doesn't matter which; activesync, pop mail, etc.) the invitation
>> shows up in Outlook (tried both 2003 and 2007---same result) with the
>> "when" field populated with the current computer time and date or,
>> sometimes, with the date and time the message was sent. I do not have
>> this problem sending a meeting request from the desktop computer
>> using Oulook---works fine. In the incorrect message from WIndows
>> Mobile (have tried WM5, WM6 on 2 different devices--same result)
>> clicking on the "calendar" icon at the top of the message in Outlook
>> will bring you to the correct time and date for the meeting.

>
> Seems to be a time zone issue to me. Ask in microsoft.public.pocketpc and
> microsoft.public.pocketpc.activesync. The interaction between a PDA and
> Outlook is completely in the "hands" or the sync software.
> --
> Brian Tillman [MVP-Outlook]


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  #4 (permalink)  
Old 08-03-2009, 09:41 PM
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Join Date: Aug 2009
Posts: 1
CharlesGust is on a distinguished road
Re: Outlook Meeting Request from Win Mobile shows meeting time as current time

Verizon informed me of the new Windows Mobile 6 upgrade in December 2008. Because I was having problems with my Windows Mobile 5 Treo 700wx crashing unexpectedly, I decided to apply the "upgrade" to Windows Mobile 6.

Sometime in January, people I scheduled meetings with said they had no record of the meeting, even when I knew they had accepted it. After a few blown appointments, I started trying to diagnose the problem, and basically discovered the problem described here - a meeting request sent from a Windows Mobile 6 phone will convey to attendees a different time than the time the organizer has. As a result, people accept the meeting request from me, but their meeting gets scheduled for pretty much the time the meeting request was sent, rather than, say, two weeks later when the actual meeting is. Who knows how many people are missing meetings and arguing with the organizer because they haven't been able to trace this problem.

In January, I reported the problem to Verizon because they provided an update that I expected would work. They sent me a new phone, which enabled me to reproduce the problem on a phone without any of my apps installed or other complications. I pressed them to escalate, but they wouldn't. They gave me the Palm support phone number.

In February, I reported the problem to Palm. For about two weeks, they looked at it, and then told me I had to take the problem to Microsoft. Again, I pressed them on why they weren't escalating it because they are the ones with any leverage to get Microsoft to fix it. They didn't care to do this.

In March, I reported the problem to Microsoft. In June, Microsoft Support confirmed the following four facts as true:

1. It is by design that attendees on a calendar request shall have the meeting scheduled for a different time and date than the organizer, if the attendees receive the request via POP.

2. It is by design that attendees on a calendar request shall have the meeting scheduled for a different time and date than the organizer, if the attendees receive the request via IMAP.

3. It is by design that the former version of Windows Mobile OS (ie, Windows Mobile 5) conveyed the same time and date from the organizer to their attendees, but the current version (ie, Windows Mobile 6) does not.

4. It is by design that if an organizer wants their attendees to receive meeting requests with the same date and time as they organized, all must use a Microsoft exchange server product.

The justification for this was:
"Both pop3 and IMAP are not really business email clients and there for [sic] are not really designed for calendar functionality"

My response to this was that it was like saying both English and Sanskrit are not really democratic systems of government. However, that was not persuasive enough to change Microsoft's opinion that the current behavior is by design. Since I don't think converting my email accounts from POP to Microsoft Exchange Server makes sense for me, I guess I need another way to send meeting requests from a mobile phone.

Does anybody know a workaround? I investigated iPhone, but the calendar there only syncs to the desktop; it does not support meeting requests. However, maybe "there's an app for that". I tried Google Calendar, but on my mobile I can only get it to SHOW my calendar; it does not appear to have meeting request or even appointment creation capabilities from a mobile.

Do any people know about any mobile devices on any platform with any carrier that can correctly send meeting requests? I don't require a Verizon, Palm or Microsoft based solution. I would prefer not to store my calendar on the web, which probably narrows possible solutions out there, but because this functionality is important to me, I can consider it. I like having my phone buzz me ten minutes before a meeting. Right now, calendar apps are the cheap way to go, but if someone has been happy with an SMS reminder system, maybe I can get a text message package from whichever phone company I go with.
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