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Old 07-08-2009, 09:20 PM
Paul
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Fingerprint Reader not detected after bios update

Hi All,

Fingerprint Reader on my HP HDX16t Notebook stop working after I flashed the
bios to the latest version that I downloaded from HP's Website. It shown
that "Reader not detected". I have contacted HP's Techsupport and they
try to help by trying several thing but still no good. Before I have to
send it in for repair I just thought someone here might
be able to help fix this. Everything else seems working ok except the
Fingerprint Reader. The Techsupport says the
bios update might not goes in correctly. TIA

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Old 07-08-2009, 09:20 PM
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Old 07-08-2009, 10:00 PM
Pete D
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Re: Fingerprint Reader not detected after bios update


"Paul" <pkmicro@verizon.net> wrote in message
news:h33r89$4gh$1@news.eternal-september.org...
> Hi All,
>
> Fingerprint Reader on my HP HDX16t Notebook stop working after I flashed
> the bios to the latest version that I downloaded from HP's Website. It
> shown that "Reader not detected". I have contacted HP's Techsupport and
> they
> try to help by trying several thing but still no good. Before I have to
> send it in for repair I just thought someone here might
> be able to help fix this. Everything else seems working ok except the
> Fingerprint Reader. The Techsupport says the
> bios update might not goes in correctly. TIA


More likely that you need to reinstall the mobo and reader drivers, should
be on the HP site.

Pete


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