Got the above laptop and it's just developed a problem with the
screen/display - there's a 65mm column at the right-hand side of the display
that's gone dark. Applications open up properly and you can see the whole
width of the app, but it doesn't go the whole width of the screen - sort of
full display but not full screen if you see what I mean. Also, don't know if
it's relevant or not but the taskbar at the bottom seems to be twice as tall
as normal and isn't drag-able back to it's usual size - cursor also distorts
in this area.

I'm not explaining it very well, so have a look at this photo:

http://s137.photobucket.com/albums/q...nt=laptop1.jpg

At first I thought it may be a display driver issue but I've uninstalled and
reinstalled without success. I've also used a program called #1-TuffTest Pro
(http://www.tufftest.com/ttp01.htm) that is self-booting, operating system
independent and never goes anywhere near Windows, but shows the same
results, so I would say that that rules out any Windows driver issues.
Picture of that test here:

http://s137.photobucket.com/albums/q...nt=laptop2.jpg

Any ideas what's wrong and how to fix it?

TIA,

Pete

In news:29OdnZ-joswuWW3UnZ2dnUVZ8uqdnZ2d@bt.com,
Pete Zahut typed on Thu, 23 Apr 2009 20:42:46 +0100:
> Got the above laptop and it's just developed a problem with the
> screen/display - there's a 65mm column at the right-hand side of the
> display that's gone dark. Applications open up properly and you can
> see the whole width of the app, but it doesn't go the whole width of
> the screen - sort of full display but not full screen if you see what
> I mean. Also, don't know if it's relevant or not but the taskbar at
> the bottom seems to be twice as tall as normal and isn't drag-able
> back to it's usual size - cursor also distorts in this area.
>
> I'm not explaining it very well, so have a look at this photo:
>
> http://s137.photobucket.com/albums/q...nt=laptop1.jpg
>
> At first I thought it may be a display driver issue but I've
> uninstalled and reinstalled without success. I've also used a program
> called #1-TuffTest Pro (http://www.tufftest.com/ttp01.htm) that is
> self-booting, operating system independent and never goes anywhere
> near Windows, but shows the same results, so I would say that that
> rules out any Windows driver issues. Picture of that test here:
>
> http://s137.photobucket.com/albums/q...nt=laptop2.jpg
>
> Any ideas what's wrong and how to fix it?
>
> TIA,

Hi Pete! Wow that is weird. An external monitor I can see this
happening. Internal monitor, I never saw this. Any chance you can hook
it up to an external? I suspect the same result. Although you may adjust
it to display correctly. In either case, I believe you have to take it
in for service. It is still under warrantee, right?

--
Bill
Asus EEE PC 701G4 ~ 2GB RAM ~ 16GB-SDHC
Windows XP SP2

Pete Zahut wrote:
> Got the above laptop and it's just developed a problem with the
> screen/display - there's a 65mm column at the right-hand side of the display
> that's gone dark. Applications open up properly and you can see the whole
> width of the app, but it doesn't go the whole width of the screen - sort of
> full display but not full screen if you see what I mean. Also, don't know if
> it's relevant or not but the taskbar at the bottom seems to be twice as tall
> as normal and isn't drag-able back to it's usual size - cursor also distorts
> in this area.
>
> I'm not explaining it very well, so have a look at this photo:
>
> http://s137.photobucket.com/albums/q...nt=laptop1.jpg
>
> At first I thought it may be a display driver issue but I've uninstalled and
> reinstalled without success. I've also used a program called #1-TuffTest Pro
> (http://www.tufftest.com/ttp01.htm) that is self-booting, operating system
> independent and never goes anywhere near Windows, but shows the same
> results, so I would say that that rules out any Windows driver issues.
> Picture of that test here:
>
> http://s137.photobucket.com/albums/q...nt=laptop2.jpg
>
> Any ideas what's wrong and how to fix it?
>
> TIA,
>
> Pete

Have you done a graphics driver update recently ?

It looks like a mismatch, between the actual LCD panel,
and what the software thinks it is driving.

Paul

BillW50 wrote:
> In news:29OdnZ-joswuWW3UnZ2dnUVZ8uqdnZ2d@bt.com,
> Pete Zahut typed on Thu, 23 Apr 2009 20:42:46 +0100:
>> Got the above laptop and it's just developed a problem with the
>> screen/display - there's a 65mm column at the right-hand side of the
>> display that's gone dark. Applications open up properly and you can
>> see the whole width of the app, but it doesn't go the whole width of
>> the screen - sort of full display but not full screen if you see what
>> I mean. Also, don't know if it's relevant or not but the taskbar at
>> the bottom seems to be twice as tall as normal and isn't drag-able
>> back to it's usual size - cursor also distorts in this area.
>>
>> I'm not explaining it very well, so have a look at this photo:
>>
>> http://s137.photobucket.com/albums/q...nt=laptop1.jpg
>>
>> At first I thought it may be a display driver issue but I've
>> uninstalled and reinstalled without success. I've also used a program
>> called #1-TuffTest Pro (http://www.tufftest.com/ttp01.htm) that is
>> self-booting, operating system independent and never goes anywhere
>> near Windows, but shows the same results, so I would say that that
>> rules out any Windows driver issues. Picture of that test here:
>>
>> http://s137.photobucket.com/albums/q...nt=laptop2.jpg
>>
>> Any ideas what's wrong and how to fix it?
>>
>> TIA,
>
> Hi Pete! Wow that is weird. An external monitor I can see this
> happening. Internal monitor, I never saw this. Any chance you can hook
> it up to an external? I suspect the same result. Although you may
> adjust it to display correctly. In either case, I believe you have to
> take it in for service. It is still under warrantee, right?

I haven't as yet hooked it up to an external monitor, but will do later
today when I have chance, and let you know what I find. Unfortunately, it's
not in warranty so whatever it is, I'll have to pay for the repair if it's a
hardware fault :o(

Thanks Bill

Paul wrote:
> Pete Zahut wrote:
>> Got the above laptop and it's just developed a problem with the
>> screen/display - there's a 65mm column at the right-hand side of the
>> display that's gone dark. Applications open up properly and you can
>> see the whole width of the app, but it doesn't go the whole width of
>> the screen - sort of full display but not full screen if you see
>> what I mean. Also, don't know if it's relevant or not but the
>> taskbar at the bottom seems to be twice as tall as normal and isn't
>> drag-able back to it's usual size - cursor also distorts in this
>> area. I'm not explaining it very well, so have a look at this photo:
>>
>> http://s137.photobucket.com/albums/q...nt=laptop1.jpg
>>
>> At first I thought it may be a display driver issue but I've
>> uninstalled and reinstalled without success. I've also used a
>> program called #1-TuffTest Pro (http://www.tufftest.com/ttp01.htm)
>> that is self-booting, operating system independent and never goes
>> anywhere near Windows, but shows the same results, so I would say
>> that that rules out any Windows driver issues. Picture of that test
>> here:
>> http://s137.photobucket.com/albums/q...nt=laptop2.jpg
>>
>> Any ideas what's wrong and how to fix it?
>>
>> TIA,
>>
>> Pete
>
> Have you done a graphics driver update recently ?

No - uninstalled and reinstalled driver to try to fix the problem, but not
updated.

> It looks like a mismatch, between the actual LCD panel,
> and what the software thinks it is driving.
>
> Paul

Yeah, I'd agree with you there Paul - except for the fact that I've even
used the Recovery CD/Partition to restore the laptop to the state it was in
when it left the factory and the display is still faulty even then.

Pete Zahut wrote:
> BillW50 wrote:
>> In news:29OdnZ-joswuWW3UnZ2dnUVZ8uqdnZ2d@bt.com,
>> Pete Zahut typed on Thu, 23 Apr 2009 20:42:46 +0100:
>>> Got the above laptop and it's just developed a problem with the
>>> screen/display - there's a 65mm column at the right-hand side of the
>>> display that's gone dark. Applications open up properly and you can
>>> see the whole width of the app, but it doesn't go the whole width of
>>> the screen - sort of full display but not full screen if you see
>>> what I mean. Also, don't know if it's relevant or not but the
>>> taskbar at the bottom seems to be twice as tall as normal and isn't
>>> drag-able back to it's usual size - cursor also distorts in this
>>> area. I'm not explaining it very well, so have a look at this photo:
>>>
>>> http://s137.photobucket.com/albums/q...nt=laptop1.jpg
>>>
>>> At first I thought it may be a display driver issue but I've
>>> uninstalled and reinstalled without success. I've also used a
>>> program called #1-TuffTest Pro (http://www.tufftest.com/ttp01.htm)
>>> that is self-booting, operating system independent and never goes
>>> anywhere near Windows, but shows the same results, so I would say
>>> that that rules out any Windows driver issues. Picture of that test
>>> here:
>>> http://s137.photobucket.com/albums/q...nt=laptop2.jpg
>>>
>>> Any ideas what's wrong and how to fix it?
>>>
>>> TIA,
>>
>> Hi Pete! Wow that is weird. An external monitor I can see this
>> happening. Internal monitor, I never saw this. Any chance you can
>> hook it up to an external? I suspect the same result. Although you
>> may adjust it to display correctly. In either case, I believe you
>> have to take it in for service. It is still under warrantee, right?
>
> I haven't as yet hooked it up to an external monitor, but will do
> later today when I have chance, and let you know what I find.
> Unfortunately, it's not in warranty so whatever it is, I'll have to
> pay for the repair if it's a hardware fault :o(
>
> Thanks Bill

Bill (and anyone else who's interested, of course), further to the above
I've now hooked it up to an external monitor and the display on the external
monitor is perfect.

Photo at
http://s137.photobucket.com/albums/q...t=laptop2a.jpg

Don't know what that means though :o(

Pete

In news:dLudnVzWl4cdnW7UnZ2dnUVZ8tqdnZ2d@bt.com,
Pete Zahut typed on Sat, 25 Apr 2009 13:22:24 +0100:
> Pete Zahut wrote:
>> BillW50 wrote:
>>> In news:29OdnZ-joswuWW3UnZ2dnUVZ8uqdnZ2d@bt.com,
>>> Pete Zahut typed on Thu, 23 Apr 2009 20:42:46 +0100:
>>>> Got the above laptop and it's just developed a problem with the
>>>> screen/display - there's a 65mm column at the right-hand side of
>>>> the display that's gone dark. Applications open up properly and
>>>> you can see the whole width of the app, but it doesn't go the
>>>> whole width of the screen - sort of full display but not full
>>>> screen if you see what I mean. Also, don't know if it's relevant
>>>> or not but the taskbar at the bottom seems to be twice as tall as
>>>> normal and isn't drag-able back to it's usual size - cursor also
>>>> distorts in this area. I'm not explaining it very well, so have a
>>>> look at this photo:
>>>> http://s137.photobucket.com/albums/q...nt=laptop1.jpg
>>>>
>>>> At first I thought it may be a display driver issue but I've
>>>> uninstalled and reinstalled without success. I've also used a
>>>> program called #1-TuffTest Pro (http://www.tufftest.com/ttp01.htm)
>>>> that is self-booting, operating system independent and never goes
>>>> anywhere near Windows, but shows the same results, so I would say
>>>> that that rules out any Windows driver issues. Picture of that test
>>>> here:
>>>> http://s137.photobucket.com/albums/q...nt=laptop2.jpg
>>>>
>>>> Any ideas what's wrong and how to fix it?
>>>>
>>>> TIA,
>>>
>>> Hi Pete! Wow that is weird. An external monitor I can see this
>>> happening. Internal monitor, I never saw this. Any chance you can
>>> hook it up to an external? I suspect the same result. Although you
>>> may adjust it to display correctly. In either case, I believe you
>>> have to take it in for service. It is still under warrantee, right?
>>
>> I haven't as yet hooked it up to an external monitor, but will do
>> later today when I have chance, and let you know what I find.
>> Unfortunately, it's not in warranty so whatever it is, I'll have to
>> pay for the repair if it's a hardware fault :o(
>>
>> Thanks Bill
>
> Bill (and anyone else who's interested, of course), further to the
> above I've now hooked it up to an external monitor and the display on
> the external monitor is perfect.
>
> Photo at
> http://s137.photobucket.com/albums/q...t=laptop2a.jpg
>
> Don't know what that means though :o(

Hi Pete! Well now we know. I doubt this laptop has a separate video card
and it is all on the motherboard. If somebody knows differently, please
let us know. Wait... I found a picture of the motherboard...

http://www.notebooksolutions.ca/zc/i...oducts_id=2775

Nope, it looks like it is on the motherboard to me. Well after the
external video jack (which is analog video), it gets converted to
digital and fed to the LCD display. So we are talking about the
motherboard, ribbon cable, and the LCD display itself. And I don't think
it could be the last two, but I could be wrong. So that is what I think
anyway.

--
Bill
Asus EEE PC 701G4 ~ 2GB RAM ~ 16GB-SDHC
Windows XP SP2

BillW50 wrote:
> In news:dLudnVzWl4cdnW7UnZ2dnUVZ8tqdnZ2d@bt.com,
> Pete Zahut typed on Sat, 25 Apr 2009 13:22:24 +0100:
>> Pete Zahut wrote:
>>> BillW50 wrote:
>>>> In news:29OdnZ-joswuWW3UnZ2dnUVZ8uqdnZ2d@bt.com,
>>>> Pete Zahut typed on Thu, 23 Apr 2009 20:42:46 +0100:
>>>>> Got the above laptop and it's just developed a problem with the
>>>>> screen/display - there's a 65mm column at the right-hand side of
>>>>> the display that's gone dark. Applications open up properly and
>>>>> you can see the whole width of the app, but it doesn't go the
>>>>> whole width of the screen - sort of full display but not full
>>>>> screen if you see what I mean. Also, don't know if it's relevant
>>>>> or not but the taskbar at the bottom seems to be twice as tall as
>>>>> normal and isn't drag-able back to it's usual size - cursor also
>>>>> distorts in this area. I'm not explaining it very well, so have a
>>>>> look at this photo:
>>>>> http://s137.photobucket.com/albums/q...nt=laptop1.jpg
>>>>>
>>>>> At first I thought it may be a display driver issue but I've
>>>>> uninstalled and reinstalled without success. I've also used a
>>>>> program called #1-TuffTest Pro (http://www.tufftest.com/ttp01.htm)
>>>>> that is self-booting, operating system independent and never goes
>>>>> anywhere near Windows, but shows the same results, so I would say
>>>>> that that rules out any Windows driver issues. Picture of that
>>>>> test here:
>>>>> http://s137.photobucket.com/albums/q...nt=laptop2.jpg
>>>>>
>>>>> Any ideas what's wrong and how to fix it?
>>>>>
>>>>> TIA,
>>>>
>>>> Hi Pete! Wow that is weird. An external monitor I can see this
>>>> happening. Internal monitor, I never saw this. Any chance you can
>>>> hook it up to an external? I suspect the same result. Although you
>>>> may adjust it to display correctly. In either case, I believe you
>>>> have to take it in for service. It is still under warrantee, right?
>>>
>>> I haven't as yet hooked it up to an external monitor, but will do
>>> later today when I have chance, and let you know what I find.
>>> Unfortunately, it's not in warranty so whatever it is, I'll have to
>>> pay for the repair if it's a hardware fault :o(
>>>
>>> Thanks Bill
>>
>> Bill (and anyone else who's interested, of course), further to the
>> above I've now hooked it up to an external monitor and the display on
>> the external monitor is perfect.
>>
>> Photo at
>> http://s137.photobucket.com/albums/q...t=laptop2a.jpg
>>
>> Don't know what that means though :o(
>
> Hi Pete! Well now we know. I doubt this laptop has a separate video
> card and it is all on the motherboard. If somebody knows differently,
> please let us know. Wait... I found a picture of the motherboard...
>
> http://www.notebooksolutions.ca/zc/i...oducts_id=2775
>
> Nope, it looks like it is on the motherboard to me. Well after the
> external video jack (which is analog video), it gets converted to
> digital and fed to the LCD display. So we are talking about the
> motherboard, ribbon cable, and the LCD display itself. And I don't
> think it could be the last two, but I could be wrong. So that is what
> I think anyway.

Thanks for that Bill, looks like a very expensive repair that isn't really
worth it - not yet anyway.

Cheers my friend,

Pete

In news:Ia-dnXKVIM0nuG7UnZ2dnUVZ8oKdnZ2d@bt.com,
Pete Zahut typed on Sat, 25 Apr 2009 16:01:12 +0100:
> BillW50 wrote:
>> In news:dLudnVzWl4cdnW7UnZ2dnUVZ8tqdnZ2d@bt.com,
>> Pete Zahut typed on Sat, 25 Apr 2009 13:22:24 +0100:
>>> Pete Zahut wrote:
>>>> BillW50 wrote:
>>>>> In news:29OdnZ-joswuWW3UnZ2dnUVZ8uqdnZ2d@bt.com,
>>>>> Pete Zahut typed on Thu, 23 Apr 2009 20:42:46 +0100:
>>>>>> Got the above laptop and it's just developed a problem with the
>>>>>> screen/display - there's a 65mm column at the right-hand side of
>>>>>> the display that's gone dark. Applications open up properly and
>>>>>> you can see the whole width of the app, but it doesn't go the
>>>>>> whole width of the screen - sort of full display but not full
>>>>>> screen if you see what I mean. Also, don't know if it's relevant
>>>>>> or not but the taskbar at the bottom seems to be twice as tall as
>>>>>> normal and isn't drag-able back to it's usual size - cursor also
>>>>>> distorts in this area. I'm not explaining it very well, so have a
>>>>>> look at this photo:
>>>>>> http://s137.photobucket.com/albums/q...nt=laptop1.jpg
>>>>>>
>>>>>> At first I thought it may be a display driver issue but I've
>>>>>> uninstalled and reinstalled without success. I've also used a
>>>>>> program called #1-TuffTest Pro
>>>>>> (http://www.tufftest.com/ttp01.htm) that is self-booting,
>>>>>> operating system independent and never goes anywhere near
>>>>>> Windows, but shows the same results, so I would say that that
>>>>>> rules out any Windows driver issues. Picture of that test here:
>>>>>> http://s137.photobucket.com/albums/q...nt=laptop2.jpg
>>>>>>
>>>>>> Any ideas what's wrong and how to fix it?
>>>>>>
>>>>>> TIA,
>>>>>
>>>>> Hi Pete! Wow that is weird. An external monitor I can see this
>>>>> happening. Internal monitor, I never saw this. Any chance you can
>>>>> hook it up to an external? I suspect the same result. Although you
>>>>> may adjust it to display correctly. In either case, I believe you
>>>>> have to take it in for service. It is still under warrantee,
>>>>> right?
>>>>
>>>> I haven't as yet hooked it up to an external monitor, but will do
>>>> later today when I have chance, and let you know what I find.
>>>> Unfortunately, it's not in warranty so whatever it is, I'll have to
>>>> pay for the repair if it's a hardware fault :o(
>>>>
>>>> Thanks Bill
>>>
>>> Bill (and anyone else who's interested, of course), further to the
>>> above I've now hooked it up to an external monitor and the display
>>> on the external monitor is perfect.
>>>
>>> Photo at
>>> http://s137.photobucket.com/albums/q...t=laptop2a.jpg
>>>
>>> Don't know what that means though :o(
>>
>> Hi Pete! Well now we know. I doubt this laptop has a separate video
>> card and it is all on the motherboard. If somebody knows differently,
>> please let us know. Wait... I found a picture of the motherboard...
>>
>> http://www.notebooksolutions.ca/zc/i...oducts_id=2775
>>
>> Nope, it looks like it is on the motherboard to me. Well after the
>> external video jack (which is analog video), it gets converted to
>> digital and fed to the LCD display. So we are talking about the
>> motherboard, ribbon cable, and the LCD display itself. And I don't
>> think it could be the last two, but I could be wrong. So that is what
>> I think anyway.
>
> Thanks for that Bill, looks like a very expensive repair that isn't
> really worth it - not yet anyway.
>
> Cheers my friend,
>
> Pete

Hi Pete! Well another ribbon cable should be cheap enough to try. I
don't think it is that though. If it were me, I would find one on eBay
working or with some other problem. Best if the other problem wasn't
something wrong with the motherboard. That way you could swap parts
until you find out which one of the three it was. I really think it is
the motherboard though.

I don't know what you want to do with it. But if you are not interested
in it, I would sell it or something. As somebody can use it as is or
with an external monitor. Or even fix it. <grin>

--
Bill
Asus EEE PC 701G4 ~ 2GB RAM ~ 16GB-SDHC
Windows XP SP2

BillW50 wrote:
> In news:Ia-dnXKVIM0nuG7UnZ2dnUVZ8oKdnZ2d@bt.com,
> Pete Zahut typed on Sat, 25 Apr 2009 16:01:12 +0100:
>> BillW50 wrote:
>>> In news:dLudnVzWl4cdnW7UnZ2dnUVZ8tqdnZ2d@bt.com,
>>> Pete Zahut typed on Sat, 25 Apr 2009 13:22:24 +0100:
>>>> Pete Zahut wrote:
>>>>> BillW50 wrote:
>>>>>> In news:29OdnZ-joswuWW3UnZ2dnUVZ8uqdnZ2d@bt.com,
>>>>>> Pete Zahut typed on Thu, 23 Apr 2009 20:42:46 +0100:
>>>>>>> Got the above laptop and it's just developed a problem with the
>>>>>>> screen/display - there's a 65mm column at the right-hand side of
>>>>>>> the display that's gone dark. Applications open up properly and
>>>>>>> you can see the whole width of the app, but it doesn't go the
>>>>>>> whole width of the screen - sort of full display but not full
>>>>>>> screen if you see what I mean. Also, don't know if it's relevant
>>>>>>> or not but the taskbar at the bottom seems to be twice as tall
>>>>>>> as normal and isn't drag-able back to it's usual size - cursor
>>>>>>> also distorts in this area. I'm not explaining it very well, so
>>>>>>> have a look at this photo:
>>>>>>> http://s137.photobucket.com/albums/q...nt=laptop1.jpg
>>>>>>>
>>>>>>> At first I thought it may be a display driver issue but I've
>>>>>>> uninstalled and reinstalled without success. I've also used a
>>>>>>> program called #1-TuffTest Pro
>>>>>>> (http://www.tufftest.com/ttp01.htm) that is self-booting,
>>>>>>> operating system independent and never goes anywhere near
>>>>>>> Windows, but shows the same results, so I would say that that
>>>>>>> rules out any Windows driver issues. Picture of that test here:
>>>>>>> http://s137.photobucket.com/albums/q...nt=laptop2.jpg
>>>>>>>
>>>>>>> Any ideas what's wrong and how to fix it?
>>>>>>>
>>>>>>> TIA,
>>>>>>
>>>>>> Hi Pete! Wow that is weird. An external monitor I can see this
>>>>>> happening. Internal monitor, I never saw this. Any chance you can
>>>>>> hook it up to an external? I suspect the same result. Although
>>>>>> you may adjust it to display correctly. In either case, I
>>>>>> believe you have to take it in for service. It is still under
>>>>>> warrantee, right?
>>>>>
>>>>> I haven't as yet hooked it up to an external monitor, but will do
>>>>> later today when I have chance, and let you know what I find.
>>>>> Unfortunately, it's not in warranty so whatever it is, I'll have
>>>>> to pay for the repair if it's a hardware fault :o(
>>>>>
>>>>> Thanks Bill
>>>>
>>>> Bill (and anyone else who's interested, of course), further to the
>>>> above I've now hooked it up to an external monitor and the display
>>>> on the external monitor is perfect.
>>>>
>>>> Photo at
>>>> http://s137.photobucket.com/albums/q...t=laptop2a.jpg
>>>>
>>>> Don't know what that means though :o(
>>>
>>> Hi Pete! Well now we know. I doubt this laptop has a separate video
>>> card and it is all on the motherboard. If somebody knows
>>> differently, please let us know. Wait... I found a picture of the
>>> motherboard...
>>> http://www.notebooksolutions.ca/zc/i...oducts_id=2775
>>>
>>> Nope, it looks like it is on the motherboard to me. Well after the
>>> external video jack (which is analog video), it gets converted to
>>> digital and fed to the LCD display. So we are talking about the
>>> motherboard, ribbon cable, and the LCD display itself. And I don't
>>> think it could be the last two, but I could be wrong. So that is
>>> what I think anyway.
>>
>> Thanks for that Bill, looks like a very expensive repair that isn't
>> really worth it - not yet anyway.
>>
>> Cheers my friend,
>>
>> Pete
>
> Hi Pete! Well another ribbon cable should be cheap enough to try. I
> don't think it is that though. If it were me, I would find one on eBay
> working or with some other problem. Best if the other problem wasn't
> something wrong with the motherboard. That way you could swap parts
> until you find out which one of the three it was. I really think it is
> the motherboard though.
>
> I don't know what you want to do with it. But if you are not
> interested in it, I would sell it or something. As somebody can use
> it as is or with an external monitor. Or even fix it. <grin>

Oh I'll keep it, it's quite useable as it is, just annoying :o)

In news:nPCdnUJ5cPNFr27UnZ2dnUVZ8rOdnZ2d@bt.com,
Pete Zahut typed on Sat, 25 Apr 2009 16:57:11 +0100:
> BillW50 wrote:
>> In news:Ia-dnXKVIM0nuG7UnZ2dnUVZ8oKdnZ2d@bt.com,
>> Pete Zahut typed on Sat, 25 Apr 2009 16:01:12 +0100:
>>> BillW50 wrote:
>>>> In news:dLudnVzWl4cdnW7UnZ2dnUVZ8tqdnZ2d@bt.com,
>>>> Pete Zahut typed on Sat, 25 Apr 2009 13:22:24 +0100:
>>>>> Pete Zahut wrote:
>>>>>> BillW50 wrote:
>>>>>>> In news:29OdnZ-joswuWW3UnZ2dnUVZ8uqdnZ2d@bt.com,
>>>>>>> Pete Zahut typed on Thu, 23 Apr 2009 20:42:46 +0100:
>>>>>>>> Got the above laptop and it's just developed a problem with the
>>>>>>>> screen/display - there's a 65mm column at the right-hand side
>>>>>>>> of the display that's gone dark. Applications open up properly
>>>>>>>> and you can see the whole width of the app, but it doesn't go
>>>>>>>> the whole width of the screen - sort of full display but not
>>>>>>>> full screen if you see what I mean. Also, don't know if it's
>>>>>>>> relevant or not but the taskbar at the bottom seems to be
>>>>>>>> twice as tall as normal and isn't drag-able back to it's usual
>>>>>>>> size - cursor also distorts in this area. I'm not explaining
>>>>>>>> it very well, so have a look at this photo:
>>>>>>>> http://s137.photobucket.com/albums/q...nt=laptop1.jpg
>>>>>>>>
>>>>>>>> At first I thought it may be a display driver issue but I've
>>>>>>>> uninstalled and reinstalled without success. I've also used a
>>>>>>>> program called #1-TuffTest Pro
>>>>>>>> (http://www.tufftest.com/ttp01.htm) that is self-booting,
>>>>>>>> operating system independent and never goes anywhere near
>>>>>>>> Windows, but shows the same results, so I would say that that
>>>>>>>> rules out any Windows driver issues. Picture of that test here:
>>>>>>>> http://s137.photobucket.com/albums/q...nt=laptop2.jpg
>>>>>>>>
>>>>>>>> Any ideas what's wrong and how to fix it?
>>>>>>>>
>>>>>>>> TIA,
>>>>>>>
>>>>>>> Hi Pete! Wow that is weird. An external monitor I can see this
>>>>>>> happening. Internal monitor, I never saw this. Any chance you
>>>>>>> can hook it up to an external? I suspect the same result.
>>>>>>> Although you may adjust it to display correctly. In either
>>>>>>> case, I believe you have to take it in for service. It is still
>>>>>>> under warrantee, right?
>>>>>>
>>>>>> I haven't as yet hooked it up to an external monitor, but will do
>>>>>> later today when I have chance, and let you know what I find.
>>>>>> Unfortunately, it's not in warranty so whatever it is, I'll have
>>>>>> to pay for the repair if it's a hardware fault :o(
>>>>>>
>>>>>> Thanks Bill
>>>>>
>>>>> Bill (and anyone else who's interested, of course), further to the
>>>>> above I've now hooked it up to an external monitor and the display
>>>>> on the external monitor is perfect.
>>>>>
>>>>> Photo at
>>>>> http://s137.photobucket.com/albums/q...t=laptop2a.jpg
>>>>>
>>>>> Don't know what that means though :o(
>>>>
>>>> Hi Pete! Well now we know. I doubt this laptop has a separate video
>>>> card and it is all on the motherboard. If somebody knows
>>>> differently, please let us know. Wait... I found a picture of the
>>>> motherboard...
>>>> http://www.notebooksolutions.ca/zc/i...oducts_id=2775
>>>>
>>>> Nope, it looks like it is on the motherboard to me. Well after the
>>>> external video jack (which is analog video), it gets converted to
>>>> digital and fed to the LCD display. So we are talking about the
>>>> motherboard, ribbon cable, and the LCD display itself. And I don't
>>>> think it could be the last two, but I could be wrong. So that is
>>>> what I think anyway.
>>>
>>> Thanks for that Bill, looks like a very expensive repair that isn't
>>> really worth it - not yet anyway.
>>>
>>> Cheers my friend,
>>>
>>> Pete
>>
>> Hi Pete! Well another ribbon cable should be cheap enough to try. I
>> don't think it is that though. If it were me, I would find one on
>> eBay working or with some other problem. Best if the other problem
>> wasn't something wrong with the motherboard. That way you could swap
>> parts until you find out which one of the three it was. I really
>> think it is the motherboard though.
>>
>> I don't know what you want to do with it. But if you are not
>> interested in it, I would sell it or something. As somebody can use
>> it as is or with an external monitor. Or even fix it. <grin>
>
> Oh I'll keep it, it's quite useable as it is, just annoying :o)

Yup, that would be my choice too Pete. <grin>

--
Bill
Asus EEE PC 701G4 ~ 2GB RAM ~ 16GB-SDHC
Windows XP SP2

Pete Zahut wrote:
> BillW50 wrote:
>> In news:Ia-dnXKVIM0nuG7UnZ2dnUVZ8oKdnZ2d@bt.com,
>> Pete Zahut typed on Sat, 25 Apr 2009 16:01:12 +0100:
>>> BillW50 wrote:
>>>> In news:dLudnVzWl4cdnW7UnZ2dnUVZ8tqdnZ2d@bt.com,
>>>> Pete Zahut typed on Sat, 25 Apr 2009 13:22:24 +0100:
>>>>> Pete Zahut wrote:
>>>>>> BillW50 wrote:
>>>>>>> In news:29OdnZ-joswuWW3UnZ2dnUVZ8uqdnZ2d@bt.com,
>>>>>>> Pete Zahut typed on Thu, 23 Apr 2009 20:42:46 +0100:
>>>>>>>> Got the above laptop and it's just developed a problem with the
>>>>>>>> screen/display - there's a 65mm column at the right-hand side of
>>>>>>>> the display that's gone dark. Applications open up properly and
>>>>>>>> you can see the whole width of the app, but it doesn't go the
>>>>>>>> whole width of the screen - sort of full display but not full
>>>>>>>> screen if you see what I mean. Also, don't know if it's relevant
>>>>>>>> or not but the taskbar at the bottom seems to be twice as tall
>>>>>>>> as normal and isn't drag-able back to it's usual size - cursor
>>>>>>>> also distorts in this area. I'm not explaining it very well, so
>>>>>>>> have a look at this photo:
>>>>>>>> http://s137.photobucket.com/albums/q...nt=laptop1.jpg
>>>>>>>>
>>>>>>>> At first I thought it may be a display driver issue but I've
>>>>>>>> uninstalled and reinstalled without success. I've also used a
>>>>>>>> program called #1-TuffTest Pro
>>>>>>>> (http://www.tufftest.com/ttp01.htm) that is self-booting,
>>>>>>>> operating system independent and never goes anywhere near
>>>>>>>> Windows, but shows the same results, so I would say that that
>>>>>>>> rules out any Windows driver issues. Picture of that test here:
>>>>>>>> http://s137.photobucket.com/albums/q...nt=laptop2.jpg
>>>>>>>>
>>>>>>>> Any ideas what's wrong and how to fix it?
>>>>>>>>
>>>>>>>> TIA,
>>>>>>> Hi Pete! Wow that is weird. An external monitor I can see this
>>>>>>> happening. Internal monitor, I never saw this. Any chance you can
>>>>>>> hook it up to an external? I suspect the same result. Although
>>>>>>> you may adjust it to display correctly. In either case, I
>>>>>>> believe you have to take it in for service. It is still under
>>>>>>> warrantee, right?
>>>>>> I haven't as yet hooked it up to an external monitor, but will do
>>>>>> later today when I have chance, and let you know what I find.
>>>>>> Unfortunately, it's not in warranty so whatever it is, I'll have
>>>>>> to pay for the repair if it's a hardware fault :o(
>>>>>>
>>>>>> Thanks Bill
>>>>> Bill (and anyone else who's interested, of course), further to the
>>>>> above I've now hooked it up to an external monitor and the display
>>>>> on the external monitor is perfect.
>>>>>
>>>>> Photo at
>>>>> http://s137.photobucket.com/albums/q...t=laptop2a.jpg
>>>>>
>>>>> Don't know what that means though :o(
>>>> Hi Pete! Well now we know. I doubt this laptop has a separate video
>>>> card and it is all on the motherboard. If somebody knows
>>>> differently, please let us know. Wait... I found a picture of the
>>>> motherboard...
>>>> http://www.notebooksolutions.ca/zc/i...oducts_id=2775
>>>>
>>>> Nope, it looks like it is on the motherboard to me. Well after the
>>>> external video jack (which is analog video), it gets converted to
>>>> digital and fed to the LCD display. So we are talking about the
>>>> motherboard, ribbon cable, and the LCD display itself. And I don't
>>>> think it could be the last two, but I could be wrong. So that is
>>>> what I think anyway.
>>> Thanks for that Bill, looks like a very expensive repair that isn't
>>> really worth it - not yet anyway.
>>>
>>> Cheers my friend,
>>>
>>> Pete
>> Hi Pete! Well another ribbon cable should be cheap enough to try. I
>> don't think it is that though. If it were me, I would find one on eBay
>> working or with some other problem. Best if the other problem wasn't
>> something wrong with the motherboard. That way you could swap parts
>> until you find out which one of the three it was. I really think it is
>> the motherboard though.
>>
>> I don't know what you want to do with it. But if you are not
>> interested in it, I would sell it or something. As somebody can use
>> it as is or with an external monitor. Or even fix it. <grin>
>
> Oh I'll keep it, it's quite useable as it is, just annoying :o)

When you bought the laptop, the panel may have been declared as "1440x900"
or the like. What does the control panel currently claim for the resolution
setting ? Do you see any "tearing" in the screen, as if there is resampling
of the image, in order to squish it into a smaller area on the screen ?
Do the resolution numbers add up ?

Another test you can try, is to boot a Linux LiveCD and do some testing
there. If the same weird effect is present, then the problem is hardware
(panel doing something it shouldn't). If the machine appears to work normally,
running something like Knoppix Linux, then that would suggest the driver
is doing something strange in Windows.

Paul

"Pete Zahut" <dont@bother> wrote in message
news:9qidnbzMK-EsA2zUnZ2dnUVZ8vSdnZ2d@bt.com...
> Paul wrote:
>> Pete Zahut wrote:
>>> Got the above laptop and it's just developed a problem with the
>>> screen/display - there's a 65mm column at the right-hand side of the
>>> display that's gone dark. Applications open up properly and you can
>>> see the whole width of the app, but it doesn't go the whole width of
>>> the screen - sort of full display but not full screen if you see
>>> what I mean. Also, don't know if it's relevant or not but the
>>> taskbar at the bottom seems to be twice as tall as normal and isn't
>>> drag-able back to it's usual size - cursor also distorts in this
>>> area. I'm not explaining it very well, so have a look at this photo:
>>>
>>> http://s137.photobucket.com/albums/q...nt=laptop1.jpg
>>>
>>> At first I thought it may be a display driver issue but I've
>>> uninstalled and reinstalled without success. I've also used a
>>> program called #1-TuffTest Pro (http://www.tufftest.com/ttp01.htm)
>>> that is self-booting, operating system independent and never goes
>>> anywhere near Windows, but shows the same results, so I would say
>>> that that rules out any Windows driver issues. Picture of that test
>>> here:
>>> http://s137.photobucket.com/albums/q...nt=laptop2.jpg
>>>
>>> Any ideas what's wrong and how to fix it?
>>>
>>> TIA,
>>>
>>> Pete
>>
>> Have you done a graphics driver update recently ?
>
> No - uninstalled and reinstalled driver to try to fix the problem, but not
> updated.
>
>> It looks like a mismatch, between the actual LCD panel,
>> and what the software thinks it is driving.
>>
>> Paul
>
> Yeah, I'd agree with you there Paul - except for the fact that I've even
> used the Recovery CD/Partition to restore the laptop to the state it was
> in when it left the factory and the display is still faulty even then.
>
Look for a new driver anyway, and keep playing with the screen settings.
Assuming it is a faulty video card, they usually throw the entire display
out of sync. I went nuts with my Acer the other day when I couldn't move
the mouse. Turned out to be an accidental function key hit that kept its
setting even when restarted and even held after using system recovery.

Re: "Got the above laptop and it's just developed a problem with the
screen/display - there's a 65mm column at the right-hand side of the
display that's gone dark. Applications open up properly and you can see
the whole width of the app, but it doesn't go the whole width of the
screen - sort of full display but not full screen if you see what I mean."

That is a driver problem. As an example, if I move a hard drive from a
Toshiba 1415 to a 2415 (or vice-versa), I have seen the same problem.
Sometimes reinstalling the driver fixes it, sometimes I have to
reinstall WINDOWS. The 1415 and 2415 are substantially identical
computers but one has a Celeron and the other a full Pentium 4. No
explanation, but it's a driver issue (the resolution is set to an odd
[TRULY odd] value and cannot be reset to the correct value).


Pete Zahut wrote:
> Pete Zahut wrote:
>> BillW50 wrote:
>>> In news:29OdnZ-joswuWW3UnZ2dnUVZ8uqdnZ2d@bt.com,
>>> Pete Zahut typed on Thu, 23 Apr 2009 20:42:46 +0100:
>>>> Got the above laptop and it's just developed a problem with the
>>>> screen/display - there's a 65mm column at the right-hand side of the
>>>> display that's gone dark. Applications open up properly and you can
>>>> see the whole width of the app, but it doesn't go the whole width of
>>>> the screen - sort of full display but not full screen if you see
>>>> what I mean. Also, don't know if it's relevant or not but the
>>>> taskbar at the bottom seems to be twice as tall as normal and isn't
>>>> drag-able back to it's usual size - cursor also distorts in this
>>>> area. I'm not explaining it very well, so have a look at this photo:
>>>>
>>>> http://s137.photobucket.com/albums/q...nt=laptop1.jpg
>>>>
>>>> At first I thought it may be a display driver issue but I've
>>>> uninstalled and reinstalled without success. I've also used a
>>>> program called #1-TuffTest Pro (http://www.tufftest.com/ttp01.htm)
>>>> that is self-booting, operating system independent and never goes
>>>> anywhere near Windows, but shows the same results, so I would say
>>>> that that rules out any Windows driver issues. Picture of that test
>>>> here:
>>>> http://s137.photobucket.com/albums/q...nt=laptop2.jpg
>>>>
>>>> Any ideas what's wrong and how to fix it?
>>>>
>>>> TIA,
>>> Hi Pete! Wow that is weird. An external monitor I can see this
>>> happening. Internal monitor, I never saw this. Any chance you can
>>> hook it up to an external? I suspect the same result. Although you
>>> may adjust it to display correctly. In either case, I believe you
>>> have to take it in for service. It is still under warrantee, right?
>> I haven't as yet hooked it up to an external monitor, but will do
>> later today when I have chance, and let you know what I find.
>> Unfortunately, it's not in warranty so whatever it is, I'll have to
>> pay for the repair if it's a hardware fault :o(
>>
>> Thanks Bill
>
> Bill (and anyone else who's interested, of course), further to the above
> I've now hooked it up to an external monitor and the display on the external
> monitor is perfect.
>
> Photo at
> http://s137.photobucket.com/albums/q...t=laptop2a.jpg
>
> Don't know what that means though :o(
>
> Pete
>
>

Re: "Well after the external video jack (which is analog video), it gets
converted to digital and fed to the LCD display."

This is a driver issue, but that explanation of how things work is wrong
(although irrelevant to the issue). The digital video is produced
natively. The analog video is then produced from that. Not the other
way around.