Has anybody else had problems with a Toshiba Sat PSAE6C-TH70DC
clicking off?
--
Regards,
Casey

When I picked up the new demo loaner as permanent laptop, there were
keyboard marks and a whitish area in the lower right hand corner of
the screen.

I was to afraid at that time to take it back to London Drugs to have
it looked at, in case they repossessed the machine, and I got stuck
with another A200 "lime".

I just took it in last week, and they have now replaced the screen.

YAY!

Toshiba and London Drugs.




YAY!

London Drugs and Toshiba came through after extended discussions
between London Drugs and Toshiba, I now get to keep the "loaner
laptop", Toshiba Sat A350-00X P7350, as a permanent laptop.

YAY!

It is not the HAL 9000 from "2001 Space Odyssey" but it is still much
better than the Toshiba Sat PSAE6C-TH70DC.

Thank you Toshiba and London Drugs.


It might be an idea for a central London Drugs store in Vancouver to
keep a couple of older generation laptops around for just such
extended loaner situations.

However, at this time I'm glad they didn't have such a policy in place
and now have a much better machine.

:)


----------------------------------------------------

Sorry!

I could have been more clear.

The entire laptop goes off.

I imagine the click is the hard drive heads being pulled to the side.


More complete description:

I bought a Toshiba laptop in September 2007.

It started clicking off in January 2008.

Sometimes it would be OK for two weeks, then click off.

Sometimes I would be able to turn it back on in two hours, other
times, I could turn it back on the next day.

Then the click offs seemed to happen more regularly.

---------------------------------------------------------------

MORE CLEAR:

In February 2008, the store replaced the motherboard but it had bent
pins in the SD-Card slot. Actually the first one they sent was
defective, so the second replacement had bent SD-Card slot pins.

They replaced the motherboard again.

The Bluetooth did not work.

Again, they replaced the motherboard.

But the Bluetooth still did not
work.

-------------------------------------------------
That was FOUR replacement motherboards.
-------------------------------------------------

---------------------------------------------------------------

Then in May, I believe, they gave me a second laptop of the exact same
model.

I contacted Toshiba and got a six month extension on the warranty
until April 2009.

NOW:

In January 2009, the second laptop has clicked off on me four times
and I took it into the store.

They knew I was frustrated and so they gave me a loaner Toshiba
laptop, a more recent model.

They haved had the laptop for about three weeks and it has not
clicked off while they have stress tested it.

The computer manager wants me to bring the loaner back and use the
"defective" laptop and when it clicks off and bring it in immediately.

However, the machine clicks off so suddenly that there is nothing
useful in the event logs, so their technician says.

All, the machine "knows", is that Windows has shut done improperly.

--------------------------------------------------------

I'd like to keep this "loaner" laptop.

I think a cow patty with a keyboard and screen would be more reliable
than that old laptop.

--------------------------------------------------------


Old laptop:

Toshiba Sat
Model # PSAE6C-TH70DC


So, Bill, they did give me a new laptop but it was of the exact same
model.
--
Regards,
Casey

In news:cm4fd59egvui3u3je1nrg9rmp47moe14g6@4ax.com,
Casey Hawthorne typed on Thu, 15 Oct 2009 14:28:12 -0700:
> When I picked up the new demo loaner as permanent laptop, there were
> keyboard marks and a whitish area in the lower right hand corner of
> the screen.
>
> I was to afraid at that time to take it back to London Drugs to have
> it looked at, in case they repossessed the machine, and I got stuck
> with another A200 "lime".
>
> I just took it in last week, and they have now replaced the screen.
>
> YAY!
>
> Toshiba and London Drugs.
>
>
>
>
> YAY!
>
> London Drugs and Toshiba came through after extended discussions
> between London Drugs and Toshiba, I now get to keep the "loaner
> laptop", Toshiba Sat A350-00X P7350, as a permanent laptop.
>
> YAY!
>
> It is not the HAL 9000 from "2001 Space Odyssey" but it is still much
> better than the Toshiba Sat PSAE6C-TH70DC.
>
> Thank you Toshiba and London Drugs.
>
>
> It might be an idea for a central London Drugs store in Vancouver to
> keep a couple of older generation laptops around for just such
> extended loaner situations.
>
> However, at this time I'm glad they didn't have such a policy in place
> and now have a much better machine.
>
> :)
>
>
> ----------------------------------------------------
>
> Sorry!
>
> I could have been more clear.
>
> The entire laptop goes off.
>
> I imagine the click is the hard drive heads being pulled to the side.
>
>
> More complete description:
>
> I bought a Toshiba laptop in September 2007.
>
> It started clicking off in January 2008.
>
> Sometimes it would be OK for two weeks, then click off.
>
> Sometimes I would be able to turn it back on in two hours, other
> times, I could turn it back on the next day.
>
> Then the click offs seemed to happen more regularly.
>
> ---------------------------------------------------------------
>
> MORE CLEAR:
>
> In February 2008, the store replaced the motherboard but it had bent
> pins in the SD-Card slot. Actually the first one they sent was
> defective, so the second replacement had bent SD-Card slot pins.
>
> They replaced the motherboard again.
>
> The Bluetooth did not work.
>
> Again, they replaced the motherboard.
>
> But the Bluetooth still did not
> work.
>
> -------------------------------------------------
> That was FOUR replacement motherboards.
> -------------------------------------------------
>
> ---------------------------------------------------------------
>
> Then in May, I believe, they gave me a second laptop of the exact same
> model.
>
> I contacted Toshiba and got a six month extension on the warranty
> until April 2009.
>
> NOW:
>
> In January 2009, the second laptop has clicked off on me four times
> and I took it into the store.
>
> They knew I was frustrated and so they gave me a loaner Toshiba
> laptop, a more recent model.
>
> They haved had the laptop for about three weeks and it has not
> clicked off while they have stress tested it.
>
> The computer manager wants me to bring the loaner back and use the
> "defective" laptop and when it clicks off and bring it in immediately.
>
> However, the machine clicks off so suddenly that there is nothing
> useful in the event logs, so their technician says.
>
> All, the machine "knows", is that Windows has shut done improperly.
>
> --------------------------------------------------------
>
> I'd like to keep this "loaner" laptop.
>
> I think a cow patty with a keyboard and screen would be more reliable
> than that old laptop.
>
> --------------------------------------------------------
>
>
> Old laptop:
>
> Toshiba Sat
> Model # PSAE6C-TH70DC
>
>
> So, Bill, they did give me a new laptop but it was of the exact same
> model.
> --
> Regards,
> Casey

Bill who? Me?

--
Bill
Asus EEE PC 701G4 ~ 2GB RAM ~ 16GB-SDHC
Windows XP SP2