New Member Introductions & GreetingsIntroduce yourself to the Technology Questions Community and make new friends. How long have you used a Tablet PC, UMPC, or Small Form Factor Mobile PC? What type of system do you own? What is your favorite way of using your system? Do you own an Apple iPod or a Zune? What is your favorite software?
I have had my M200 for approx. 2 months. I called Toshiba yesterday for help with the new DeLorme bluetooth gps that I purchased. I was making the bluetooth connection, but the device would not enable. While talking to the tech I admitted having upgraded to xpsp2. It was successful and I had removed the sp1 Toshiba stack and installed the sp2 Toshiba stack then did the xpsp2 upgrade. All was successful and I ran the entire week with it - no problems. In trying to troubleshoot my bluetooth device, the tech asked if I made a backup. I did, but since I do not have an external cd drive, the copy was sitting on my desktop. He asked that I restore from the backup so that we could roll back the xpsp2 upgrade. When I did, the entire laptop crashed and burned. It now is in a continuous boot loop. I see all of the drivers load if I boot in safe mode - right up to the video driver "agpp40.sys" and then the blue screen of death flashes - not long enough to read - then the system reboots. I now purchased a usb cd drive - since it is not the toshiba, i cannot boot from the cd with the recovery disk. I leave for Europe in 2 weeks for Europe and will be gone for the entire month of Oct. - and Toshiba tells me that I will have to pay for data recovery and pay for re-image. They finally told me that the best that they could do for me is re-image. No guarantee that it will be done so that I can have my laptop. Needless to say, I am in tears and have no idea what to do. I am willing to walk away from data recovery, but I am sure that I just need to boot from the recovery disk and I will be fine. Can anyone suggest anything that I might do ? Did I mention that I can no longer access the bios ? At one point I could, but now when I hit F1, the screen just goes blank and hangs there. Safe mode again, does load all drivers, but then reboots. HELP HELP HELP !! I am desparate and the clock is ticking - I would appreciate any help you can give me.
Sorry to read about the troubles. Here are a few ideas from Microsoft's website.
1. Try to replace the driver identified in the stop message, either with a good copy from your installation media, sp2 install, or with an updated version from the manufacturer.
2. If you have a video driver not supplied with Windows XP Professional, try switching to the standard VGA driver or to a compatible driver supplied with Windows XP.
09-21-2004, 07:55 PM
Help Help Help Help !! 
