I'm having this trouble on a brand new Dell. 2 hours with tech support
did not result in a solution.
Any graphics on the internet and the desktop icons are jagged and not
smooth. I am running the standard 1900 resolution and have changed it
but it is still jagged. Even icons down by the systray are jagged. I
tried adjusting the DPI and font smoothing as well. This is an
expensive laptop, and this should not be happening...3D is fine, it's
the jpg's and bmp's on the net and the desktop that are jagged, looking
like an 8 bit video card. Any help would be appreciated.

send it back if you don't like it
"media" <timisme******.com> wrote in message
news:1166167860.657917.143120@16g2000cwy.googlegro ups.com...
> I'm having this trouble on a brand new Dell. 2 hours with tech support
> did not result in a solution.
> Any graphics on the internet and the desktop icons are jagged and not
> smooth. I am running the standard 1900 resolution and have changed it
> but it is still jagged. Even icons down by the systray are jagged. I
> tried adjusting the DPI and font smoothing as well. This is an
> expensive laptop, and this should not be happening...3D is fine, it's
> the jpg's and bmp's on the net and the desktop that are jagged, looking
> like an 8 bit video card. Any help would be appreciated.
>

media wrote:
>
> I'm having this trouble on a brand new Dell. 2 hours with tech support
> did not result in a solution.
> Any graphics on the internet and the desktop icons are jagged and not
> smooth. I am running the standard 1900 resolution and have changed it
> but it is still jagged. Even icons down by the systray are jagged. I
> tried adjusting the DPI and font smoothing as well. This is an
> expensive laptop, and this should not be happening...3D is fine, it's
> the jpg's and bmp's on the net and the desktop that are jagged, looking
> like an 8 bit video card. Any help would be appreciated.

Are you SURE you're running at native resolution?

Notan

The only real explanation for this is that you are running the video
card at a display resolution that is different from the physical LCD
panel installed in that particular laptop. Turn off Font smoothing
(including "ClearType") and set the DPI setting to "normal" (100%).
Then try, if necessary, every resolution offered. The resolution of the
panel may be different from what you think it is (for example, on a
brand new 6400/E1505, Dell offers 4 different LCD panels, 3 of which
have different resolutions .... so the computer model really gives you
no hint as to what the resolution of any given computer is). After you
find the correct resolution, then you can go back and play with font
smoothing and the DPI settings if you want to.

Note that if you are using IE7, it has it's own setting for ClearType
which is separate and distinct from the overall Windows ClearType setting.




media wrote:
> I'm having this trouble on a brand new Dell. 2 hours with tech support
> did not result in a solution.
> Any graphics on the internet and the desktop icons are jagged and not
> smooth. I am running the standard 1900 resolution and have changed it
> but it is still jagged. Even icons down by the systray are jagged. I
> tried adjusting the DPI and font smoothing as well. This is an
> expensive laptop, and this should not be happening...3D is fine, it's
> the jpg's and bmp's on the net and the desktop that are jagged, looking
> like an 8 bit video card. Any help would be appreciated.
>

On Fri, 15 Dec 2006 13:16:53 -0500, Barry Watzman
<WatzmanNOSPAM@neo.rr.com> wrote:

>The only real explanation for this is that you are running the video
>card at a display resolution that is different from the physical LCD
>panel installed in that particular laptop. Turn off Font smoothing
>(including "ClearType") and set the DPI setting to "normal" (100%).
>Then try, if necessary, every resolution offered. The resolution of the
>panel may be different from what you think it is (for example, on a
>brand new 6400/E1505, Dell offers 4 different LCD panels, 3 of which
>have different resolutions .... so the computer model really gives you
>no hint as to what the resolution of any given computer is). After you
>find the correct resolution, then you can go back and play with font
>smoothing and the DPI settings if you want to.
>
>Note that if you are using IE7, it has it's own setting for ClearType
>which is separate and distinct from the overall Windows ClearType setting.
>
>
>
>
>media wrote:
>> I'm having this trouble on a brand new Dell. 2 hours with tech support
>> did not result in a solution.
>> Any graphics on the internet and the desktop icons are jagged and not
>> smooth. I am running the standard 1900 resolution and have changed it
>> but it is still jagged. Even icons down by the systray are jagged. I
>> tried adjusting the DPI and font smoothing as well. This is an
>> expensive laptop, and this should not be happening...3D is fine, it's
>> the jpg's and bmp's on the net and the desktop that are jagged, looking
>> like an 8 bit video card. Any help would be appreciated.
>>

Try chaning this value in the registry and see if it makes things
better:
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\UseHR

make UseHR = 0

Let me know if that fixes your problem.


William Leara

media;2680160 Wrote:
> I'm having this trouble on a brand new Dell. 2 hours with tech support
> did not result in a solution.
> Any graphics on the internet and the desktop icons are jagged and not
> smooth. I am running the standard 1900 resolution and have changed it
> but it is still jagged. Even icons down by the systray are jagged. I
> tried adjusting the DPI and font smoothing as well. This is an
> expensive laptop, and this should not be happening...3D is fine, it's
> the jpg's and bmp's on the net and the desktop that are jagged,
> looking
> like an 8 bit video card. Any help would be appreciated.

That sounds like you have used the Dell QuickSet Utilities to resize
portions of the Windows display to make it larger. Usually this is
done so people can see/read the icons and text when using high
resolution displays such as yours. The key thing that makes me think
this is the problem is the fact that it is icons and some graphics, but
not everything, that has the problem.

Try going into the QuickSet software and turning off the resizing it
offers and see if that makes a difference. This is done by left
clicking on the QuickSet icon in the systray, selecting Icons &
Toolbars, then selecting the size you want to use. You might need to
reset the Windows Theme settings to get everything back to how it was
"out of the box".


Larry
Dell Customer Advocate


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In message <1166167860.657917.143120@16g2000cwy.googlegroups. com>, media
<timisme******.com> writes
>I'm having this trouble on a brand new Dell. 2 hours with tech support
>did not result in a solution.
>Any graphics on the internet and the desktop icons are jagged and not
>smooth. I am running the standard 1900 resolution and have changed it
>but it is still jagged. Even icons down by the systray are jagged. I
>tried adjusting the DPI and font smoothing as well. This is an
>expensive laptop, and this should not be happening...3D is fine, it's
>the jpg's and bmp's on the net and the desktop that are jagged, looking
>like an 8 bit video card. Any help would be appreciated.
>
Don't the XPS models have 24-hour call-out? My M1710 came with it as
standard.

I can't offer any constructive help except to say that my display is
faultless. Mine has the NVIDIA GeForce Go 7900 GTX video with 512MB.

--
Tony Morgan

Tony, I believe you are thinking of the next-business day on site
service contract. That covers shipping parts next-business day to an
on site tech. The techs are not contracted for software repairs or
troubleshooting, however.

Since some of the graphics are being displayed correctly, while some
are not, I am about 98% sure this is a purely configuration (software)
problem, which means sending a tech out is not an option.


Larry
Dell Customer Advocate


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On Mon, 8 Jan 2007 23:20:37 +0000, Tony Morgan <Tony@rhylonline.com>
wrote:

>In message <1166167860.657917.143120@16g2000cwy.googlegroups. com>, media
><timisme******.com> writes
>>I'm having this trouble on a brand new Dell. 2 hours with tech support
>>did not result in a solution.
>>Any graphics on the internet and the desktop icons are jagged and not
>>smooth. I am running the standard 1900 resolution and have changed it
>>but it is still jagged. Even icons down by the systray are jagged. I
>>tried adjusting the DPI and font smoothing as well. This is an
>>expensive laptop, and this should not be happening...3D is fine, it's
>>the jpg's and bmp's on the net and the desktop that are jagged, looking
>>like an 8 bit video card. Any help would be appreciated.
>>
>Don't the XPS models have 24-hour call-out? My M1710 came with it as
>standard.
>
>I can't offer any constructive help except to say that my display is
>faultless. Mine has the NVIDIA GeForce Go 7900 GTX video with 512MB.

Tony, try changing this registry setting:
HKeyCurrentUser\\SOFTWARE\\Microsoft\\Internet Explorer\\Main\\UseHR

to UseHR = 0, and then rebooting your system.

Let me know if that helps your problem.

--William Leara