I have a dell inspiron 1300 (9 months old) used very little (about 10 hours
at most) and now stopped working, I dont think the hardrive is firing up. I
still have guarantee but any small thing I could try before sending off for
repair.

thanks
--

Many Dell systems have a onsite warranty (they come to you). But this
sounds like more than a small thing, so if it's still under warranty,
let them fix it whether you have to send it in or not.


S S wrote:

> I have a dell inspiron 1300 (9 months old) used very little (about 10 hours
> at most) and now stopped working, I dont think the hardrive is firing up. I
> still have guarantee but any small thing I could try before sending off for
> repair.
>
> thanks

Whether you call Dell or ask Usenet, what are the error messages? Make
triple sure your battery is charged.

"S S" <nonsense********.co.uk> wrote in message
news:plI0h.59550$lT5.57078@fe2.news.blueyonder.co. uk...
>I have a dell inspiron 1300 (9 months old) used very little (about 10 hours
>at most) and now stopped working, I dont think the hardrive is firing up.
>I still have guarantee but any small thing I could try before sending off
>for repair.
>
> thanks
> --
>
>
>
>

There are no error messages as it doesnt boot up and there is no hardrive
`noise`. The battery is charged but also trying via mains adaptor.


"Luba Papageorgio" <none@none.com> wrote in message
news:WtK0h.17346$TV3.363@newssvr21.news.prodigy.co m...
> Whether you call Dell or ask Usenet, what are the error messages? Make
> triple sure your battery is charged.
>
> "S S" <nonsense********.co.uk> wrote in message
> news:plI0h.59550$lT5.57078@fe2.news.blueyonder.co. uk...
>>I have a dell inspiron 1300 (9 months old) used very little (about 10
>>hours at most) and now stopped working, I dont think the hardrive is
>>firing up. I still have guarantee but any small thing I could try before
>>sending off for repair.
>>
>> thanks
>> --
>>
>>
>>
>>
>
>

no bios start up message or error? time to get Dell envolved.

"S S" <nonsense********.co.uk> wrote in message
news:aDK0h.59945$lT5.48160@fe2.news.blueyonder.co. uk...
> There are no error messages as it doesnt boot up and there is no hardrive
> `noise`. The battery is charged but also trying via mains adaptor.
>
>
> "Luba Papageorgio" <none@none.com> wrote in message
> news:WtK0h.17346$TV3.363@newssvr21.news.prodigy.co m...
>> Whether you call Dell or ask Usenet, what are the error messages? Make
>> triple sure your battery is charged.
>>
>> "S S" <nonsense********.co.uk> wrote in message
>> news:plI0h.59550$lT5.57078@fe2.news.blueyonder.co. uk...
>>>I have a dell inspiron 1300 (9 months old) used very little (about 10
>>>hours at most) and now stopped working, I dont think the hardrive is
>>>firing up. I still have guarantee but any small thing I could try before
>>>sending off for repair.
>>>
>>> thanks
>>> --
>>>
>>>
>>>
>>>
>>
>>
>
>

When you call Dell, they'll walk you thru their torubleshooting prior to
"sending it in". If it's dead it should be quick - hopefully.


"S S" <nonsense********.co.uk> wrote in message
news:aDK0h.59945$lT5.48160@fe2.news.blueyonder.co. uk...
> There are no error messages as it doesnt boot up and there is no
> hardrive `noise`. The battery is charged but also trying via mains
> adaptor.
>
>
> "Luba Papageorgio" <none@none.com> wrote in message
> news:WtK0h.17346$TV3.363@newssvr21.news.prodigy.co m...
>> Whether you call Dell or ask Usenet, what are the error messages?
>> Make triple sure your battery is charged.
>>
>> "S S" <nonsense********.co.uk> wrote in message
>> news:plI0h.59550$lT5.57078@fe2.news.blueyonder.co. uk...
>>>I have a dell inspiron 1300 (9 months old) used very little (about 10
>>>hours at most) and now stopped working, I dont think the hardrive is
>>>firing up. I still have guarantee but any small thing I could try
>>>before sending off for repair.
>>>
>>> thanks

hanks for all the comments guys I will phone them today


"- Bobb -" <bobb@noemail.123> wrote in message
news:T8ednSt4jPEsw9jYnZ2dnUVZ_tudnZ2d@comcast.com. ..
> When you call Dell, they'll walk you thru their torubleshooting prior to
> "sending it in". If it's dead it should be quick - hopefully.
>
>
> "S S" <nonsense********.co.uk> wrote in message
> news:aDK0h.59945$lT5.48160@fe2.news.blueyonder.co. uk...
>> There are no error messages as it doesnt boot up and there is no hardrive
>> `noise`. The battery is charged but also trying via mains adaptor.
>>
>>
>> "Luba Papageorgio" <none@none.com> wrote in message
>> news:WtK0h.17346$TV3.363@newssvr21.news.prodigy.co m...
>>> Whether you call Dell or ask Usenet, what are the error messages? Make
>>> triple sure your battery is charged.
>>>
>>> "S S" <nonsense********.co.uk> wrote in message
>>> news:plI0h.59550$lT5.57078@fe2.news.blueyonder.co. uk...
>>>>I have a dell inspiron 1300 (9 months old) used very little (about 10
>>>>hours at most) and now stopped working, I dont think the hardrive is
>>>>firing up. I still have guarantee but any small thing I could try before
>>>>sending off for repair.
>>>>
>>>> thanks
>

Let us know how that process goes as their support HAS been awful. I
know a lot of folks that stopped buying from them. Endless questions
from the techs that didn't understand/speak English too well.. Family
had that same experience - their desktop PC died - DEAD - like yours and
he said that he was asked about 10 times (as the 'tech' went thru the
flowchart) " is the green light in the power supply on ? " Reading
this weekend that has Dell finally smartened up, but it may be too late
for them ( Barron's)


"S S" <nonsense********.co.uk> wrote in message
news:kJi1h.127538$3D1.71138@fe3.news.blueyonder.co .uk...
> hanks for all the comments guys I will phone them today
>
>
> "- Bobb -" <bobb@noemail.123> wrote in message
> news:T8ednSt4jPEsw9jYnZ2dnUVZ_tudnZ2d@comcast.com. ..
>> When you call Dell, they'll walk you thru their torubleshooting prior
>> to "sending it in". If it's dead it should be quick - hopefully.
>>
>>
>> "S S" <nonsense********.co.uk> wrote in message
>> news:aDK0h.59945$lT5.48160@fe2.news.blueyonder.co. uk...
>>> There are no error messages as it doesnt boot up and there is no
>>> hardrive `noise`. The battery is charged but also trying via mains
>>> adaptor.
>>>
>>>
>>> "Luba Papageorgio" <none@none.com> wrote in message
>>> news:WtK0h.17346$TV3.363@newssvr21.news.prodigy.co m...
>>>> Whether you call Dell or ask Usenet, what are the error messages?
>>>> Make triple sure your battery is charged.
>>>>
>>>> "S S" <nonsense********.co.uk> wrote in message
>>>> news:plI0h.59550$lT5.57078@fe2.news.blueyonder.co. uk...
>>>>>I have a dell inspiron 1300 (9 months old) used very little (about
>>>>>10 hours at most) and now stopped working, I dont think the
>>>>>hardrive is firing up. I still have guarantee but any small thing I
>>>>>could try before sending off for repair.
>>>>>
>>>>> thanks
>>
>
>

Bobb
Yes I have got to say his English wasnt the best but then again I am
slightly deaf which probably didnt help. They did `walk` me through some
checks and they did ask on a few occasions about things that made me think
"your not listening" properly. I suppose though that they are working from a
checklist and must ask certain questions after each check as no doubt the
phone calls are monitored/recorded. However after about 15 minutes they have
agreed to collect it and get it back to me within 7 days.
Overall though I am happy that it is going to get sorted as its under 12
months old, not too happy that it has gone dead after only about 10 hours
use, I only use it when I go on hols etc as I have my main desk PC which is
my main workhorse. They did labour on the point about wether I was happy
with the service and with this particular phone call, which I thought a bit
strange but after what you have said maybe not!



"- Bobb -" <bobb@noemail.123> wrote in message
news:2I2dnTrbkOsLuNvYnZ2dnUVZ_u6dnZ2d@comcast.com. ..
> Let us know how that process goes as their support HAS been awful. I know
> a lot of folks that stopped buying from them. Endless questions from the
> techs that didn't understand/speak English too well.. Family had that same
> experience - their desktop PC died - DEAD - like yours and he said that he
> was asked about 10 times (as the 'tech' went thru the flowchart) " is the
> green light in the power supply on ? " Reading this weekend that has
> Dell finally smartened up, but it may be too late for them ( Barron's)
>
>
> "S S" <nonsense********.co.uk> wrote in message
> news:kJi1h.127538$3D1.71138@fe3.news.blueyonder.co .uk...
>> hanks for all the comments guys I will phone them today
>>
>>
>> "- Bobb -" <bobb@noemail.123> wrote in message
>> news:T8ednSt4jPEsw9jYnZ2dnUVZ_tudnZ2d@comcast.com. ..
>>> When you call Dell, they'll walk you thru their torubleshooting prior to
>>> "sending it in". If it's dead it should be quick - hopefully.
>>>
>>>
>>> "S S" <nonsense********.co.uk> wrote in message
>>> news:aDK0h.59945$lT5.48160@fe2.news.blueyonder.co. uk...
>>>> There are no error messages as it doesnt boot up and there is no
>>>> hardrive `noise`. The battery is charged but also trying via mains
>>>> adaptor.
>>>>
>>>>
>>>> "Luba Papageorgio" <none@none.com> wrote in message
>>>> news:WtK0h.17346$TV3.363@newssvr21.news.prodigy.co m...
>>>>> Whether you call Dell or ask Usenet, what are the error messages? Make
>>>>> triple sure your battery is charged.
>>>>>
>>>>> "S S" <nonsense********.co.uk> wrote in message
>>>>> news:plI0h.59550$lT5.57078@fe2.news.blueyonder.co. uk...
>>>>>>I have a dell inspiron 1300 (9 months old) used very little (about 10
>>>>>>hours at most) and now stopped working, I dont think the hardrive is
>>>>>>firing up. I still have guarantee but any small thing I could try
>>>>>>before sending off for repair.
>>>>>>
>>>>>> thanks
>>>
>>
>>
>