I have a Compaq Presario V2000 laptop, and I'm trying to get a US
Robotics 9601A USB phone
http://www.usr.com/support/product-t...asp?prod=9601a to work.
It's supposed to work with Skype; I have version 2.5.0.141. I can
make the calls alright but the received sound on the other end is very
bad. I the voice turns into a whine, sort of.

US Robotics tech support said bad phone or bad computer, but had no
further advice other than to try the phone in another computer. Don't
have one..

When I plug in the phone, a balloon says that this device would
perform faster if you connected it to a HI-Speed USB 2 port. The
laptop only has 3 available ports, and it doesn't seem to matter
which one I use. I see the USB ports in Device manager but I think
they're the same. Is the USB slowness the problem? Is there anything I
can do?

--
(||) Nehmo (||)

"Nehmo" <nehmo54********.com> wrote in message
news:1161220361.325302.218570@m7g2000cwm.googlegro ups.com
> I have a Compaq Presario V2000 laptop, and I'm trying to get a US
> Robotics 9601A USB phone
> http://www.usr.com/support/product-t...asp?prod=9601a to work.
> It's supposed to work with Skype; I have version 2.5.0.141. I can
> make the calls alright but the received sound on the other end is very
> bad. I the voice turns into a whine, sort of.
>
> US Robotics tech support said bad phone or bad computer, but had no
> further advice other than to try the phone in another computer. Don't
> have one..
>
> When I plug in the phone, a balloon says that this device would
> perform faster if you connected it to a HI-Speed USB 2 port. The
> laptop only has 3 available ports, and it doesn't seem to matter
> which one I use. I see the USB ports in Device manager but I think
> they're the same. Is the USB slowness the problem? Is there anything I
> can do?

Yes. Does that laptop have a PC Card (PCMCIA) slot? You can buy USB 2.0
adapters for this slot. And they are not that much on eBay either.
Although I don't know if it will solve your problem. As USB 1.1 should
be fast enough for VoIP. Say you are not trying this on dialup, are you?
Or a slow broadband connection? Or an USB hub?

--
Bill

I have an expansion slot, I'm on a decently fast DSL connection, and
I'm not using a hub.
So there's a difference between USB ports. Apparently there's a 2 and a
1.1, you say. I'll have to read up on this. Maybe I can find a forum
for Skype or something where somebody else has had the same problem.

Thanks for the reply. I don't think I can return the phone. It's from
Wal-Mart and (so far) I lost the box and receipt.

BillW50 wrote:
> "Nehmo" <nehmo54********.com> wrote in message
> news:1161220361.325302.218570@m7g2000cwm.googlegro ups.com
> > I have a Compaq Presario V2000 laptop, and I'm trying to get a US
> > Robotics 9601A USB phone
> > http://www.usr.com/support/product-t...asp?prod=9601a to work.
> > It's supposed to work with Skype; I have version 2.5.0.141. I can
> > make the calls alright but the received sound on the other end is very
> > bad. I the voice turns into a whine, sort of.
> >
> > US Robotics tech support said bad phone or bad computer, but had no
> > further advice other than to try the phone in another computer. Don't
> > have one..
> >
> > When I plug in the phone, a balloon says that this device would
> > perform faster if you connected it to a HI-Speed USB 2 port. The
> > laptop only has 3 available ports, and it doesn't seem to matter
> > which one I use. I see the USB ports in Device manager but I think
> > they're the same. Is the USB slowness the problem? Is there anything I
> > can do?
>
> Yes. Does that laptop have a PC Card (PCMCIA) slot? You can buy USB 2.0
> adapters for this slot. And they are not that much on eBay either.
> Although I don't know if it will solve your problem. As USB 1.1 should
> be fast enough for VoIP. Say you are not trying this on dialup, are you?
> Or a slow broadband connection? Or an USB hub?
>
> --
> Bill