With OneNote 2007 on my PC, I installed OneNote mobile on my treo 750 (which
using Windows Mobile 5.0). This installation works perfectly and I can use
the OneNote mobile version on my phone without any problems.

However, when I try and sync the notes, Microsoft ActiveSync gives me an
"Attention Required" error, but it does not explain the error. When right
click I can click "resolve items" but it just tries to re-sync and always
comes with the same error. It first asks gives me a dialog box asking
whether I would like to "Combine the items on my device with the items on
this computer", "Replace the items on my device with the items on this
computer", or "do not synchronize this information type at this time". But
whichever option I choose, I get the same result.

I have upgraded to Microsoft ActiveSync 4.5. I have also tried resintalling
the mobile OneNote version and resetting both my phone and PC with no avail.
Everything else (email, calendar, contacts, tasks, notes, and favorites) sync
with no problems through ActiveSync. Other posts on this forum mentioned
that upon installing OneNote Mobile, a new "One Note Mobile" notebook was
automatically created to be used to sync - however that did not happen for
me. I tried to make a new notebook with that name but it still didn't work.

Any help or suggestions would be greatly appreciated!

Jen Albon wrote:
> With OneNote 2007 on my PC, I installed OneNote mobile on my treo 750 (which
> using Windows Mobile 5.0). This installation works perfectly and I can use
> the OneNote mobile version on my phone without any problems.
>
> However, when I try and sync the notes, Microsoft ActiveSync gives me an
> "Attention Required" error, but it does not explain the error. When right
> click I can click "resolve items" but it just tries to re-sync and always
> comes with the same error. It first asks gives me a dialog box asking
> whether I would like to "Combine the items on my device with the items on
> this computer", "Replace the items on my device with the items on this
> computer", or "do not synchronize this information type at this time". But
> whichever option I choose, I get the same result.
>
> I have upgraded to Microsoft ActiveSync 4.5. I have also tried resintalling
> the mobile OneNote version and resetting both my phone and PC with no avail.
> Everything else (email, calendar, contacts, tasks, notes, and favorites) sync
> with no problems through ActiveSync. Other posts on this forum mentioned
> that upon installing OneNote Mobile, a new "One Note Mobile" notebook was
> automatically created to be used to sync - however that did not happen for
> me. I tried to make a new notebook with that name but it still didn't work.
>
> Any help or suggestions would be greatly appreciated!


At this point I would suggest blowing away the partnership within AS and
letting it create it anew when you attach the device. This should redo
the syncing settings.

Thank you for your suggestion!...it finally worked!...and it created this new
"OneNote Mobile" syncing notebook on my pc.

"xTenn" wrote:

> Jen Albon wrote:
> > With OneNote 2007 on my PC, I installed OneNote mobile on my treo 750 (which
> > using Windows Mobile 5.0). This installation works perfectly and I can use
> > the OneNote mobile version on my phone without any problems.
> >
> > However, when I try and sync the notes, Microsoft ActiveSync gives me an
> > "Attention Required" error, but it does not explain the error. When right
> > click I can click "resolve items" but it just tries to re-sync and always
> > comes with the same error. It first asks gives me a dialog box asking
> > whether I would like to "Combine the items on my device with the items on
> > this computer", "Replace the items on my device with the items on this
> > computer", or "do not synchronize this information type at this time". But
> > whichever option I choose, I get the same result.
> >
> > I have upgraded to Microsoft ActiveSync 4.5. I have also tried resintalling
> > the mobile OneNote version and resetting both my phone and PC with no avail.
> > Everything else (email, calendar, contacts, tasks, notes, and favorites) sync
> > with no problems through ActiveSync. Other posts on this forum mentioned
> > that upon installing OneNote Mobile, a new "One Note Mobile" notebook was
> > automatically created to be used to sync - however that did not happen for
> > me. I tried to make a new notebook with that name but it still didn't work.
> >
> > Any help or suggestions would be greatly appreciated!
>
>
> At this point I would suggest blowing away the partnership within AS and
> letting it create it anew when you attach the device. This should redo
> the syncing settings.
>
>
>
>

Jen Albon wrote:
> Thank you for your suggestion!...it finally worked!...and it created this new
> "OneNote Mobile" syncing notebook on my pc.
>


yw

I had a similar issue which came up after I had reset my PDA. It appears a number of notebook files were still maintained in the OneNote cache folder located at

C:\Documents and Settings\_YOUR USER NAME_\Local Settings\Application Data\Microsoft\OneNote\12.0

I moved all my working notebook files out of their regular My Documents folder to start with a clean slate.

By deleting all of those files manually, the sync was able to re-establish itself. The path can also be found in OneNote 2007 by going to Tools > Options > Save and looking at the "Cache file location" directory.