Technology Questions

Go Back   Technology Questions > Software Questions > General Questions > Microsoft Office > Microsoft OneNote

Reply
 
LinkBack Thread Tools
  #1 (permalink)  
Old 01-23-2007, 08:00 AM
Russell Reid
Newsgroup Contributor
 
Posts: n/a
Shared Notebook deletes sections on its own

We have the release version of Onenote 2007 installed and are seeing a very
vexing problem with shared notebooks. Onenote appears to be randomly
deleting section files shortly after they are created. In their place is an
indecipherable name.onetemp file that only has a portion of the notes that
were created in that section. There are three to four users who have this
notebook sync'ed on both their desktops and laptops. The users have lost
important meeting notes due to this problem and I can't find any reason for
this to occur. We are using group policies to deploy some adminstrative
policies (eg. onenote backup location and frequency). But the backups don't
have copies of the missing files either. Please let me know if we are doing
something wrong or if we have found a bug. Thanks.
--
Russell Reid
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

 
Old 01-23-2007, 08:00 AM
  #2 (permalink)  
Old 01-23-2007, 08:30 AM
Patrick Schmid [MVP]
Newsgroup Contributor
 
Posts: n/a
Re: Shared Notebook deletes sections on its own

Where are the actual .one files stored?
Are any of your policies affecting the location of the cache or the
synchronization frequency of ON?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Russell Reid" <RussellReid@discussions.microsoft.com> wrote in message
news:BFE71258-029B-487F-B966-2850B7D67CD4@microsoft.com:

> We have the release version of Onenote 2007 installed and are seeing a very
> vexing problem with shared notebooks. Onenote appears to be randomly
> deleting section files shortly after they are created. In their place is an
> indecipherable name.onetemp file that only has a portion of the notes that
> were created in that section. There are three to four users who have this
> notebook sync'ed on both their desktops and laptops. The users have lost
> important meeting notes due to this problem and I can't find any reason for
> this to occur. We are using group policies to deploy some adminstrative
> policies (eg. onenote backup location and frequency). But the backups don't
> have copies of the missing files either. Please let me know if we are doing
> something wrong or if we have found a bug. Thanks.
> --
> Russell Reid


Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #3 (permalink)  
Old 01-23-2007, 08:45 AM
Russell Reid
Newsgroup Contributor
 
Posts: n/a
Re: Shared Notebook deletes sections on its own

The .one files are stored on a network share. The policies do not affect the
cache or sync frequency. They only define the backup location (another
network share) and the number of backups to keep.

Related to this issue, one user has a personal notebook shared between a
desktop and laptop. The section was called Voice Mail.one. Onenote deletes
the section, creates a temp file called
049CCEE7-FE8E-435C-AE8D-CC049B568E3C.onetemp, and then won't let the user
change the name. The user can change the extension to .one and mount the
section. But when he trys to change the name back to voice mail, there is a
pause and the name reverts back to the above. This occurs even after he
closed the notebook and exited onenote. FYI, these file shares are mirrored
to another server using FRS in Server 2003.
--
Russell Reid


"Patrick Schmid [MVP]" wrote:

> Where are the actual .one files stored?
> Are any of your policies affecting the location of the cache or the
> synchronization frequency of ON?
>
> Patrick Schmid [OneNote MVP]
> --------------
> http://pschmid.net
> ***
> Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> Office 2007 Beta 2 Technical Refresh (B2TR):
> http://pschmid.net/blog/2006/09/18/43
> ***
> Customize Office 2007: http://pschmid.net/office2007/customize
> RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> OneNote 2007: http://pschmid.net/office2007/onenote
> ***
> Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
>
> "Russell Reid" <RussellReid@discussions.microsoft.com> wrote in message
> news:BFE71258-029B-487F-B966-2850B7D67CD4@microsoft.com:
>
> > We have the release version of Onenote 2007 installed and are seeing a very
> > vexing problem with shared notebooks. Onenote appears to be randomly
> > deleting section files shortly after they are created. In their place is an
> > indecipherable name.onetemp file that only has a portion of the notes that
> > were created in that section. There are three to four users who have this
> > notebook sync'ed on both their desktops and laptops. The users have lost
> > important meeting notes due to this problem and I can't find any reason for
> > this to occur. We are using group policies to deploy some adminstrative
> > policies (eg. onenote backup location and frequency). But the backups don't
> > have copies of the missing files either. Please let me know if we are doing
> > something wrong or if we have found a bug. Thanks.
> > --
> > Russell Reid

>
>

Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #4 (permalink)  
Old 01-23-2007, 09:00 AM
Patrick Schmid [MVP]
Newsgroup Contributor
 
Posts: n/a
Re: Shared Notebook deletes sections on its own

Is there any chance you can disable FRS for that network share and try
if ON works correctly then? Your statement that the filename changes
even after ON is closed seems to hint to me that FRS is doing something
here that ON doesn't like.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Russell Reid" <RussellReid@discussions.microsoft.com> wrote in message
news:6BECBD9B-7F14-440F-AD9F-661EE12EDCF3@microsoft.com:

> The .one files are stored on a network share. The policies do not affect the
> cache or sync frequency. They only define the backup location (another
> network share) and the number of backups to keep.
>
> Related to this issue, one user has a personal notebook shared between a
> desktop and laptop. The section was called Voice Mail.one. Onenote deletes
> the section, creates a temp file called
> 049CCEE7-FE8E-435C-AE8D-CC049B568E3C.onetemp, and then won't let the user
> change the name. The user can change the extension to .one and mount the
> section. But when he trys to change the name back to voice mail, there is a
> pause and the name reverts back to the above. This occurs even after he
> closed the notebook and exited onenote. FYI, these file shares are mirrored
> to another server using FRS in Server 2003.
> --
> Russell Reid
>
>
> "Patrick Schmid [MVP]" wrote:
>
> > Where are the actual .one files stored?
> > Are any of your policies affecting the location of the cache or the
> > synchronization frequency of ON?
> >
> > Patrick Schmid [OneNote MVP]
> > --------------
> > http://pschmid.net
> > ***
> > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > Office 2007 Beta 2 Technical Refresh (B2TR):
> > http://pschmid.net/blog/2006/09/18/43
> > ***
> > Customize Office 2007: http://pschmid.net/office2007/customize
> > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > OneNote 2007: http://pschmid.net/office2007/onenote
> > ***
> > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> >
> > "Russell Reid" <RussellReid@discussions.microsoft.com> wrote in message
> > news:BFE71258-029B-487F-B966-2850B7D67CD4@microsoft.com:
> >
> > > We have the release version of Onenote 2007 installed and are seeing a very
> > > vexing problem with shared notebooks. Onenote appears to be randomly
> > > deleting section files shortly after they are created. In their place is an
> > > indecipherable name.onetemp file that only has a portion of the notes that
> > > were created in that section. There are three to four users who have this
> > > notebook sync'ed on both their desktops and laptops. The users have lost
> > > important meeting notes due to this problem and I can't find any reason for
> > > this to occur. We are using group policies to deploy some adminstrative
> > > policies (eg. onenote backup location and frequency). But the backups don't
> > > have copies of the missing files either. Please let me know if we are doing
> > > something wrong or if we have found a bug. Thanks.
> > > --
> > > Russell Reid

> >
> >


Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #5 (permalink)  
Old 01-23-2007, 09:15 AM
Russell Reid
Newsgroup Contributor
 
Posts: n/a
Re: Shared Notebook deletes sections on its own

OK, I have reset replication to happen in off hours instead of full time. I
am not really keen on stopping it entirely. If Onenote sync conflicts with
FRS, how can that be resolved? We have two office locations that need access
to the same project data, including notebooks. So having these shares
replicated is important.
--
Russell Reid


"Patrick Schmid [MVP]" wrote:

> Is there any chance you can disable FRS for that network share and try
> if ON works correctly then? Your statement that the filename changes
> even after ON is closed seems to hint to me that FRS is doing something
> here that ON doesn't like.
>
> Patrick Schmid [OneNote MVP]
> --------------
> http://pschmid.net
> ***
> Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> Office 2007 Beta 2 Technical Refresh (B2TR):
> http://pschmid.net/blog/2006/09/18/43
> ***
> Customize Office 2007: http://pschmid.net/office2007/customize
> RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> OneNote 2007: http://pschmid.net/office2007/onenote
> ***
> Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
>
> "Russell Reid" <RussellReid@discussions.microsoft.com> wrote in message
> news:6BECBD9B-7F14-440F-AD9F-661EE12EDCF3@microsoft.com:
>
> > The .one files are stored on a network share. The policies do not affect the
> > cache or sync frequency. They only define the backup location (another
> > network share) and the number of backups to keep.
> >
> > Related to this issue, one user has a personal notebook shared between a
> > desktop and laptop. The section was called Voice Mail.one. Onenote deletes
> > the section, creates a temp file called
> > 049CCEE7-FE8E-435C-AE8D-CC049B568E3C.onetemp, and then won't let the user
> > change the name. The user can change the extension to .one and mount the
> > section. But when he trys to change the name back to voice mail, there is a
> > pause and the name reverts back to the above. This occurs even after he
> > closed the notebook and exited onenote. FYI, these file shares are mirrored
> > to another server using FRS in Server 2003.
> > --
> > Russell Reid
> >
> >
> > "Patrick Schmid [MVP]" wrote:
> >
> > > Where are the actual .one files stored?
> > > Are any of your policies affecting the location of the cache or the
> > > synchronization frequency of ON?
> > >
> > > Patrick Schmid [OneNote MVP]
> > > --------------
> > > http://pschmid.net
> > > ***
> > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > > Office 2007 Beta 2 Technical Refresh (B2TR):
> > > http://pschmid.net/blog/2006/09/18/43
> > > ***
> > > Customize Office 2007: http://pschmid.net/office2007/customize
> > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > > OneNote 2007: http://pschmid.net/office2007/onenote
> > > ***
> > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> > >
> > > "Russell Reid" <RussellReid@discussions.microsoft.com> wrote in message
> > > news:BFE71258-029B-487F-B966-2850B7D67CD4@microsoft.com:
> > >
> > > > We have the release version of Onenote 2007 installed and are seeing a very
> > > > vexing problem with shared notebooks. Onenote appears to be randomly
> > > > deleting section files shortly after they are created. In their place is an
> > > > indecipherable name.onetemp file that only has a portion of the notes that
> > > > were created in that section. There are three to four users who have this
> > > > notebook sync'ed on both their desktops and laptops. The users have lost
> > > > important meeting notes due to this problem and I can't find any reason for
> > > > this to occur. We are using group policies to deploy some adminstrative
> > > > policies (eg. onenote backup location and frequency). But the backups don't
> > > > have copies of the missing files either. Please let me know if we are doing
> > > > something wrong or if we have found a bug. Thanks.
> > > > --
> > > > Russell Reid
> > >
> > >

>
>

Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #6 (permalink)  
Old 01-23-2007, 09:30 AM
Patrick Schmid [MVP]
Newsgroup Contributor
 
Posts: n/a
Re: Shared Notebook deletes sections on its own

Hmm, there is a problem though. ON synch is based on individual note
containers which allows multiple people to work on the same page even.
FRS is file based, so you are essentially forced to only have one
location write to a section at any point in time. Don't think this kind
of scheme would work across two locations.
Do you have the bandwidth to let people open their notebooks directly
from one server and not use FRS?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Russell Reid" <RussellReid@discussions.microsoft.com> wrote in message
news:D5FE0812-E405-4E25-A48F-FEC82F2F141D@microsoft.com:

> OK, I have reset replication to happen in off hours instead of full time. I
> am not really keen on stopping it entirely. If Onenote sync conflicts with
> FRS, how can that be resolved? We have two office locations that need access
> to the same project data, including notebooks. So having these shares
> replicated is important.
> --
> Russell Reid
>
>
> "Patrick Schmid [MVP]" wrote:
>
> > Is there any chance you can disable FRS for that network share and try
> > if ON works correctly then? Your statement that the filename changes
> > even after ON is closed seems to hint to me that FRS is doing something
> > here that ON doesn't like.
> >
> > Patrick Schmid [OneNote MVP]
> > --------------
> > http://pschmid.net
> > ***
> > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > Office 2007 Beta 2 Technical Refresh (B2TR):
> > http://pschmid.net/blog/2006/09/18/43
> > ***
> > Customize Office 2007: http://pschmid.net/office2007/customize
> > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > OneNote 2007: http://pschmid.net/office2007/onenote
> > ***
> > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> >
> > "Russell Reid" <RussellReid@discussions.microsoft.com> wrote in message
> > news:6BECBD9B-7F14-440F-AD9F-661EE12EDCF3@microsoft.com:
> >
> > > The .one files are stored on a network share. The policies do not affect the
> > > cache or sync frequency. They only define the backup location (another
> > > network share) and the number of backups to keep.
> > >
> > > Related to this issue, one user has a personal notebook shared between a
> > > desktop and laptop. The section was called Voice Mail.one. Onenote deletes
> > > the section, creates a temp file called
> > > 049CCEE7-FE8E-435C-AE8D-CC049B568E3C.onetemp, and then won't let the user
> > > change the name. The user can change the extension to .one and mount the
> > > section. But when he trys to change the name back to voice mail, there is a
> > > pause and the name reverts back to the above. This occurs even after he
> > > closed the notebook and exited onenote. FYI, these file shares are mirrored
> > > to another server using FRS in Server 2003.
> > > --
> > > Russell Reid
> > >
> > >
> > > "Patrick Schmid [MVP]" wrote:
> > >
> > > > Where are the actual .one files stored?
> > > > Are any of your policies affecting the location of the cache or the
> > > > synchronization frequency of ON?
> > > >
> > > > Patrick Schmid [OneNote MVP]
> > > > --------------
> > > > http://pschmid.net
> > > > ***
> > > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > > > Office 2007 Beta 2 Technical Refresh (B2TR):
> > > > http://pschmid.net/blog/2006/09/18/43
> > > > ***
> > > > Customize Office 2007: http://pschmid.net/office2007/customize
> > > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > > > OneNote 2007: http://pschmid.net/office2007/onenote
> > > > ***
> > > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> > > >
> > > > "Russell Reid" <RussellReid@discussions.microsoft.com> wrote in message
> > > > news:BFE71258-029B-487F-B966-2850B7D67CD4@microsoft.com:
> > > >
> > > > > We have the release version of Onenote 2007 installed and are seeing a very
> > > > > vexing problem with shared notebooks. Onenote appears to be randomly
> > > > > deleting section files shortly after they are created. In their place is an
> > > > > indecipherable name.onetemp file that only has a portion of the notes that
> > > > > were created in that section. There are three to four users who have this
> > > > > notebook sync'ed on both their desktops and laptops. The users have lost
> > > > > important meeting notes due to this problem and I can't find any reason for
> > > > > this to occur. We are using group policies to deploy some adminstrative
> > > > > policies (eg. onenote backup location and frequency). But the backups don't
> > > > > have copies of the missing files either. Please let me know if we are doing
> > > > > something wrong or if we have found a bug. Thanks.
> > > > > --
> > > > > Russell Reid
> > > >
> > > >

> >
> >


Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #7 (permalink)  
Old 01-23-2007, 10:00 AM
Russell Reid
Newsgroup Contributor
 
Posts: n/a
Re: Shared Notebook deletes sections on its own

Right now, the replication is in testing phase. So only the users in our
office open the onenote notebooks. The store on the replicated server is
currently not being used. I have the active store set as master and no
changes happen on the replicated server. So I do not understand how FRS
could be removing the onenote sections. Unless I missed something in my
replication settings. I will check those.
--
Russell Reid


"Patrick Schmid [MVP]" wrote:

> Hmm, there is a problem though. ON synch is based on individual note
> containers which allows multiple people to work on the same page even.
> FRS is file based, so you are essentially forced to only have one
> location write to a section at any point in time. Don't think this kind
> of scheme would work across two locations.
> Do you have the bandwidth to let people open their notebooks directly
> from one server and not use FRS?
>
> Patrick Schmid [OneNote MVP]
> --------------
> http://pschmid.net
> ***
> Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> Office 2007 Beta 2 Technical Refresh (B2TR):
> http://pschmid.net/blog/2006/09/18/43
> ***
> Customize Office 2007: http://pschmid.net/office2007/customize
> RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> OneNote 2007: http://pschmid.net/office2007/onenote
> ***
> Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
>
> "Russell Reid" <RussellReid@discussions.microsoft.com> wrote in message
> news:D5FE0812-E405-4E25-A48F-FEC82F2F141D@microsoft.com:
>
> > OK, I have reset replication to happen in off hours instead of full time. I
> > am not really keen on stopping it entirely. If Onenote sync conflicts with
> > FRS, how can that be resolved? We have two office locations that need access
> > to the same project data, including notebooks. So having these shares
> > replicated is important.
> > --
> > Russell Reid
> >
> >
> > "Patrick Schmid [MVP]" wrote:
> >
> > > Is there any chance you can disable FRS for that network share and try
> > > if ON works correctly then? Your statement that the filename changes
> > > even after ON is closed seems to hint to me that FRS is doing something
> > > here that ON doesn't like.
> > >
> > > Patrick Schmid [OneNote MVP]
> > > --------------
> > > http://pschmid.net
> > > ***
> > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > > Office 2007 Beta 2 Technical Refresh (B2TR):
> > > http://pschmid.net/blog/2006/09/18/43
> > > ***
> > > Customize Office 2007: http://pschmid.net/office2007/customize
> > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > > OneNote 2007: http://pschmid.net/office2007/onenote
> > > ***
> > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> > >
> > > "Russell Reid" <RussellReid@discussions.microsoft.com> wrote in message
> > > news:6BECBD9B-7F14-440F-AD9F-661EE12EDCF3@microsoft.com:
> > >
> > > > The .one files are stored on a network share. The policies do not affect the
> > > > cache or sync frequency. They only define the backup location (another
> > > > network share) and the number of backups to keep.
> > > >
> > > > Related to this issue, one user has a personal notebook shared between a
> > > > desktop and laptop. The section was called Voice Mail.one. Onenote deletes
> > > > the section, creates a temp file called
> > > > 049CCEE7-FE8E-435C-AE8D-CC049B568E3C.onetemp, and then won't let the user
> > > > change the name. The user can change the extension to .one and mount the
> > > > section. But when he trys to change the name back to voice mail, there is a
> > > > pause and the name reverts back to the above. This occurs even after he
> > > > closed the notebook and exited onenote. FYI, these file shares are mirrored
> > > > to another server using FRS in Server 2003.
> > > > --
> > > > Russell Reid
> > > >
> > > >
> > > > "Patrick Schmid [MVP]" wrote:
> > > >
> > > > > Where are the actual .one files stored?
> > > > > Are any of your policies affecting the location of the cache or the
> > > > > synchronization frequency of ON?
> > > > >
> > > > > Patrick Schmid [OneNote MVP]
> > > > > --------------
> > > > > http://pschmid.net
> > > > > ***
> > > > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > > > > Office 2007 Beta 2 Technical Refresh (B2TR):
> > > > > http://pschmid.net/blog/2006/09/18/43
> > > > > ***
> > > > > Customize Office 2007: http://pschmid.net/office2007/customize
> > > > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > > > > OneNote 2007: http://pschmid.net/office2007/onenote
> > > > > ***
> > > > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> > > > >
> > > > > "Russell Reid" <RussellReid@discussions.microsoft.com> wrote in message
> > > > > news:BFE71258-029B-487F-B966-2850B7D67CD4@microsoft.com:
> > > > >
> > > > > > We have the release version of Onenote 2007 installed and are seeing a very
> > > > > > vexing problem with shared notebooks. Onenote appears to be randomly
> > > > > > deleting section files shortly after they are created. In their place is an
> > > > > > indecipherable name.onetemp file that only has a portion of the notes that
> > > > > > were created in that section. There are three to four users who have this
> > > > > > notebook sync'ed on both their desktops and laptops. The users have lost
> > > > > > important meeting notes due to this problem and I can't find any reason for
> > > > > > this to occur. We are using group policies to deploy some adminstrative
> > > > > > policies (eg. onenote backup location and frequency). But the backups don't
> > > > > > have copies of the missing files either. Please let me know if we are doing
> > > > > > something wrong or if we have found a bug. Thanks.
> > > > > > --
> > > > > > Russell Reid
> > > > >
> > > > >
> > >
> > >

>
>

Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #8 (permalink)  
Old 01-23-2007, 12:00 PM
Patrick Schmid [MVP]
Newsgroup Contributor
 
Posts: n/a
Re: Shared Notebook deletes sections on its own

The idea of two different replication mechanisms working on the same
files doesn't sound stable to me. I'd seriously switch off FRS for that
particular network share and then see if you can't get ON synch to be
stable with FRS turned off.
Depending on how many users you have in your second office, ON synch
might actually consume less bandwidth than FRS (after the initial sync).
Keep in mind that FRS has to synch the full section file (which can be
pretty big) while ON sync only has to synch the individual changes in
each section. I'd do the following:
- create a dedicated network share for ON notebooks and store all of
them there
- exclude that share from FRS
- if appropriate, set permissions so that users in your second office
only have read permissions on it. This way, they can see all the
notebooks, annotate them on their own machines, but none of the
annotations they make will be reflected in the actual notebooks
- open the notebooks directly via the network share over your remote
link. This will cost you big time for the initial sync, but should
benefit you in terms of day-to-day traffic
- Set the sync interval for the second office to something high (at
least 10 mins). The default for a network share is 3 seconds.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Russell Reid" <RussellReid@discussions.microsoft.com> wrote in message
news:9E5A4CF0-C59D-42B8-88C5-655525044E1C@microsoft.com:

> Right now, the replication is in testing phase. So only the users in our
> office open the onenote notebooks. The store on the replicated server is
> currently not being used. I have the active store set as master and no
> changes happen on the replicated server. So I do not understand how FRS
> could be removing the onenote sections. Unless I missed something in my
> replication settings. I will check those.
> --
> Russell Reid
>
>
> "Patrick Schmid [MVP]" wrote:
>
> > Hmm, there is a problem though. ON synch is based on individual note
> > containers which allows multiple people to work on the same page even.
> > FRS is file based, so you are essentially forced to only have one
> > location write to a section at any point in time. Don't think this kind
> > of scheme would work across two locations.
> > Do you have the bandwidth to let people open their notebooks directly
> > from one server and not use FRS?
> >
> > Patrick Schmid [OneNote MVP]
> > --------------
> > http://pschmid.net
> > ***
> > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > Office 2007 Beta 2 Technical Refresh (B2TR):
> > http://pschmid.net/blog/2006/09/18/43
> > ***
> > Customize Office 2007: http://pschmid.net/office2007/customize
> > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > OneNote 2007: http://pschmid.net/office2007/onenote
> > ***
> > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> >
> > "Russell Reid" <RussellReid@discussions.microsoft.com> wrote in message
> > news:D5FE0812-E405-4E25-A48F-FEC82F2F141D@microsoft.com:
> >
> > > OK, I have reset replication to happen in off hours instead of full time. I
> > > am not really keen on stopping it entirely. If Onenote sync conflicts with
> > > FRS, how can that be resolved? We have two office locations that need access
> > > to the same project data, including notebooks. So having these shares
> > > replicated is important.
> > > --
> > > Russell Reid
> > >
> > >
> > > "Patrick Schmid [MVP]" wrote:
> > >
> > > > Is there any chance you can disable FRS for that network share and try
> > > > if ON works correctly then? Your statement that the filename changes
> > > > even after ON is closed seems to hint to me that FRS is doing something
> > > > here that ON doesn't like.
> > > >
> > > > Patrick Schmid [OneNote MVP]
> > > > --------------
> > > > http://pschmid.net
> > > > ***
> > > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > > > Office 2007 Beta 2 Technical Refresh (B2TR):
> > > > http://pschmid.net/blog/2006/09/18/43
> > > > ***
> > > > Customize Office 2007: http://pschmid.net/office2007/customize
> > > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > > > OneNote 2007: http://pschmid.net/office2007/onenote
> > > > ***
> > > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> > > >
> > > > "Russell Reid" <RussellReid@discussions.microsoft.com> wrote in message
> > > > news:6BECBD9B-7F14-440F-AD9F-661EE12EDCF3@microsoft.com:
> > > >
> > > > > The .one files are stored on a network share. The policies do not affect the
> > > > > cache or sync frequency. They only define the backup location (another
> > > > > network share) and the number of backups to keep.
> > > > >
> > > > > Related to this issue, one user has a personal notebook shared between a
> > > > > desktop and laptop. The section was called Voice Mail.one. Onenote deletes
> > > > > the section, creates a temp file called
> > > > > 049CCEE7-FE8E-435C-AE8D-CC049B568E3C.onetemp, and then won't let the user
> > > > > change the name. The user can change the extension to .one and mount the
> > > > > section. But when he trys to change the name back to voice mail, there is a
> > > > > pause and the name reverts back to the above. This occurs even after he
> > > > > closed the notebook and exited onenote. FYI, these file shares are mirrored
> > > > > to another server using FRS in Server 2003.
> > > > > --
> > > > > Russell Reid
> > > > >
> > > > >
> > > > > "Patrick Schmid [MVP]" wrote:
> > > > >
> > > > > > Where are the actual .one files stored?
> > > > > > Are any of your policies affecting the location of the cache or the
> > > > > > synchronization frequency of ON?
> > > > > >
> > > > > > Patrick Schmid [OneNote MVP]
> > > > > > --------------
> > > > > > http://pschmid.net
> > > > > > ***
> > > > > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > > > > > Office 2007 Beta 2 Technical Refresh (B2TR):
> > > > > > http://pschmid.net/blog/2006/09/18/43
> > > > > > ***
> > > > > > Customize Office 2007: http://pschmid.net/office2007/customize
> > > > > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > > > > > OneNote 2007: http://pschmid.net/office2007/onenote
> > > > > > ***
> > > > > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> > > > > >
> > > > > > "Russell Reid" <RussellReid@discussions.microsoft.com> wrote in message
> > > > > > news:BFE71258-029B-487F-B966-2850B7D67CD4@microsoft.com:
> > > > > >
> > > > > > > We have the release version of Onenote 2007 installed and are seeing a very
> > > > > > > vexing problem with shared notebooks. Onenote appears to be randomly
> > > > > > > deleting section files shortly after they are created. In their place is an
> > > > > > > indecipherable name.onetemp file that only has a portion of the notes that
> > > > > > > were created in that section. There are three to four users who have this
> > > > > > > notebook sync'ed on both their desktops and laptops. The users have lost
> > > > > > > important meeting notes due to this problem and I can't find any reason for
> > > > > > > this to occur. We are using group policies to deploy some adminstrative
> > > > > > > policies (eg. onenote backup location and frequency). But the backups don't
> > > > > > > have copies of the missing files either. Please let me know if we are doing
> > > > > > > something wrong or if we have found a bug. Thanks.
> > > > > > > --
> > > > > > > Russell Reid
> > > > > >
> > > > > >
> > > >
> > > >

> >
> >


Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #9 (permalink)  
Old 01-23-2007, 12:45 PM
Russell Reid
Newsgroup Contributor
 
Posts: n/a
Re: Shared Notebook deletes sections on its own

Thanks, I will try that. Suffice it to say that we will be rethinking how we
are going to use onenote. I think that we were too ambitious with our hopes
to use it as a collaborative note taking/sharing tool. I don't think that we
will stop using it, just tone down our expectations a bit.
--
Russell Reid


"Patrick Schmid [MVP]" wrote:

> The idea of two different replication mechanisms working on the same
> files doesn't sound stable to me. I'd seriously switch off FRS for that
> particular network share and then see if you can't get ON synch to be
> stable with FRS turned off.
> Depending on how many users you have in your second office, ON synch
> might actually consume less bandwidth than FRS (after the initial sync).
> Keep in mind that FRS has to synch the full section file (which can be
> pretty big) while ON sync only has to synch the individual changes in
> each section. I'd do the following:
> - create a dedicated network share for ON notebooks and store all of
> them there
> - exclude that share from FRS
> - if appropriate, set permissions so that users in your second office
> only have read permissions on it. This way, they can see all the
> notebooks, annotate them on their own machines, but none of the
> annotations they make will be reflected in the actual notebooks
> - open the notebooks directly via the network share over your remote
> link. This will cost you big time for the initial sync, but should
> benefit you in terms of day-to-day traffic
> - Set the sync interval for the second office to something high (at
> least 10 mins). The default for a network share is 3 seconds.
>
> Patrick Schmid [OneNote MVP]
> --------------
> http://pschmid.net
> ***
> Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> Office 2007 Beta 2 Technical Refresh (B2TR):
> http://pschmid.net/blog/2006/09/18/43
> ***
> Customize Office 2007: http://pschmid.net/office2007/customize
> RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> OneNote 2007: http://pschmid.net/office2007/onenote
> ***
> Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
>
> "Russell Reid" <RussellReid@discussions.microsoft.com> wrote in message
> news:9E5A4CF0-C59D-42B8-88C5-655525044E1C@microsoft.com:
>
> > Right now, the replication is in testing phase. So only the users in our
> > office open the onenote notebooks. The store on the replicated server is
> > currently not being used. I have the active store set as master and no
> > changes happen on the replicated server. So I do not understand how FRS
> > could be removing the onenote sections. Unless I missed something in my
> > replication settings. I will check those.
> > --
> > Russell Reid
> >
> >
> > "Patrick Schmid [MVP]" wrote:
> >
> > > Hmm, there is a problem though. ON synch is based on individual note
> > > containers which allows multiple people to work on the same page even.
> > > FRS is file based, so you are essentially forced to only have one
> > > location write to a section at any point in time. Don't think this kind
> > > of scheme would work across two locations.
> > > Do you have the bandwidth to let people open their notebooks directly
> > > from one server and not use FRS?
> > >
> > > Patrick Schmid [OneNote MVP]
> > > --------------
> > > http://pschmid.net
> > > ***
> > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > > Office 2007 Beta 2 Technical Refresh (B2TR):
> > > http://pschmid.net/blog/2006/09/18/43
> > > ***
> > > Customize Office 2007: http://pschmid.net/office2007/customize
> > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > > OneNote 2007: http://pschmid.net/office2007/onenote
> > > ***
> > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> > >
> > > "Russell Reid" <RussellReid@discussions.microsoft.com> wrote in message
> > > news:D5FE0812-E405-4E25-A48F-FEC82F2F141D@microsoft.com:
> > >
> > > > OK, I have reset replication to happen in off hours instead of full time. I
> > > > am not really keen on stopping it entirely. If Onenote sync conflicts with
> > > > FRS, how can that be resolved? We have two office locations that need access
> > > > to the same project data, including notebooks. So having these shares
> > > > replicated is important.
> > > > --
> > > > Russell Reid
> > > >
> > > >
> > > > "Patrick Schmid [MVP]" wrote:
> > > >
> > > > > Is there any chance you can disable FRS for that network share and try
> > > > > if ON works correctly then? Your statement that the filename changes
> > > > > even after ON is closed seems to hint to me that FRS is doing something
> > > > > here that ON doesn't like.
> > > > >
> > > > > Patrick Schmid [OneNote MVP]
> > > > > --------------
> > > > > http://pschmid.net
> > > > > ***
> > > > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > > > > Office 2007 Beta 2 Technical Refresh (B2TR):
> > > > > http://pschmid.net/blog/2006/09/18/43
> > > > > ***
> > > > > Customize Office 2007: http://pschmid.net/office2007/customize
> > > > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > > > > OneNote 2007: http://pschmid.net/office2007/onenote
> > > > > ***
> > > > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> > > > >
> > > > > "Russell Reid" <RussellReid@discussions.microsoft.com> wrote in message
> > > > > news:6BECBD9B-7F14-440F-AD9F-661EE12EDCF3@microsoft.com:
> > > > >
> > > > > > The .one files are stored on a network share. The policies do not affect the
> > > > > > cache or sync frequency. They only define the backup location (another
> > > > > > network share) and the number of backups to keep.
> > > > > >
> > > > > > Related to this issue, one user has a personal notebook shared between a
> > > > > > desktop and laptop. The section was called Voice Mail.one. Onenote deletes
> > > > > > the section, creates a temp file called
> > > > > > 049CCEE7-FE8E-435C-AE8D-CC049B568E3C.onetemp, and then won't let the user
> > > > > > change the name. The user can change the extension to .one and mount the
> > > > > > section. But when he trys to change the name back to voice mail, there is a
> > > > > > pause and the name reverts back to the above. This occurs even after he
> > > > > > closed the notebook and exited onenote. FYI, these file shares are mirrored
> > > > > > to another server using FRS in Server 2003.
> > > > > > --
> > > > > > Russell Reid
> > > > > >
> > > > > >
> > > > > > "Patrick Schmid [MVP]" wrote:
> > > > > >
> > > > > > > Where are the actual .one files stored?
> > > > > > > Are any of your policies affecting the location of the cache or the
> > > > > > > synchronization frequency of ON?
> > > > > > >
> > > > > > > Patrick Schmid [OneNote MVP]
> > > > > > > --------------
> > > > > > > http://pschmid.net
> > > > > > > ***
> > > > > > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > > > > > > Office 2007 Beta 2 Technical Refresh (B2TR):
> > > > > > > http://pschmid.net/blog/2006/09/18/43
> > > > > > > ***
> > > > > > > Customize Office 2007: http://pschmid.net/office2007/customize
> > > > > > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > > > > > > OneNote 2007: http://pschmid.net/office2007/onenote
> > > > > > > ***
> > > > > > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> > > > > > >
> > > > > > > "Russell Reid" <RussellReid@discussions.microsoft.com> wrote in message
> > > > > > > news:BFE71258-029B-487F-B966-2850B7D67CD4@microsoft.com:
> > > > > > >
> > > > > > > > We have the release version of Onenote 2007 installed and are seeing a very
> > > > > > > > vexing problem with shared notebooks. Onenote appears to be randomly
> > > > > > > > deleting section files shortly after they are created. In their place is an
> > > > > > > > indecipherable name.onetemp file that only has a portion of the notes that
> > > > > > > > were created in that section. There are three to four users who have this
> > > > > > > > notebook sync'ed on both their desktops and laptops. The users have lost
> > > > > > > > important meeting notes due to this problem and I can't find any reason for
> > > > > > > > this to occur. We are using group policies to deploy some adminstrative
> > > > > > > > policies (eg. onenote backup location and frequency). But the backups don't
> > > > > > > > have copies of the missing files either. Please let me know if we are doing
> > > > > > > > something wrong or if we have found a bug. Thanks.
> > > > > > > > --
> > > > > > > > Russell Reid
> > > > > > >
> > > > > > >
> > > > >
> > > > >
> > >
> > >

>
>

Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #10 (permalink)  
Old 01-23-2007, 01:15 PM
Patrick Schmid [MVP]
Newsgroup Contributor
 
Posts: n/a
Re: Shared Notebook deletes sections on its own

I don't think you need to tone down your expectations. I think you'll
find out that it can fulfill your expectations once you cut out FRS.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Russell Reid" <RussellReid@discussions.microsoft.com> wrote in message
news:A4884890-B86E-4C86-8BFE-D0A0FFAF43D0@microsoft.com:

> Thanks, I will try that. Suffice it to say that we will be rethinking how we
> are going to use onenote. I think that we were too ambitious with our hopes
> to use it as a collaborative note taking/sharing tool. I don't think that we
> will stop using it, just tone down our expectations a bit.
> --
> Russell Reid
>
>
> "Patrick Schmid [MVP]" wrote:
>
> > The idea of two different replication mechanisms working on the same
> > files doesn't sound stable to me. I'd seriously switch off FRS for that
> > particular network share and then see if you can't get ON synch to be
> > stable with FRS turned off.
> > Depending on how many users you have in your second office, ON synch
> > might actually consume less bandwidth than FRS (after the initial sync).
> > Keep in mind that FRS has to synch the full section file (which can be
> > pretty big) while ON sync only has to synch the individual changes in
> > each section. I'd do the following:
> > - create a dedicated network share for ON notebooks and store all of
> > them there
> > - exclude that share from FRS
> > - if appropriate, set permissions so that users in your second office
> > only have read permissions on it. This way, they can see all the
> > notebooks, annotate them on their own machines, but none of the
> > annotations they make will be reflected in the actual notebooks
> > - open the notebooks directly via the network share over your remote
> > link. This will cost you big time for the initial sync, but should
> > benefit you in terms of day-to-day traffic
> > - Set the sync interval for the second office to something high (at
> > least 10 mins). The default for a network share is 3 seconds.
> >
> > Patrick Schmid [OneNote MVP]
> > --------------
> > http://pschmid.net
> > ***
> > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > Office 2007 Beta 2 Technical Refresh (B2TR):
> > http://pschmid.net/blog/2006/09/18/43
> > ***
> > Customize Office 2007: http://pschmid.net/office2007/customize
> > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > OneNote 2007: http://pschmid.net/office2007/onenote
> > ***
> > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> >
> > "Russell Reid" <RussellReid@discussions.microsoft.com> wrote in message
> > news:9E5A4CF0-C59D-42B8-88C5-655525044E1C@microsoft.com:
> >
> > > Right now, the replication is in testing phase. So only the users in our
> > > office open the onenote notebooks. The store on the replicated server is
> > > currently not being used. I have the active store set as master and no
> > > changes happen on the replicated server. So I do not understand how FRS
> > > could be removing the onenote sections. Unless I missed something in my
> > > replication settings. I will check those.
> > > --
> > > Russell Reid
> > >
> > >
> > > "Patrick Schmid [MVP]" wrote:
> > >
> > > > Hmm, there is a problem though. ON synch is based on individual note
> > > > containers which allows multiple people to work on the same page even.
> > > > FRS is file based, so you are essentially forced to only have one
> > > > location write to a section at any point in time. Don't think this kind
> > > > of scheme would work across two locations.
> > > > Do you have the bandwidth to let people open their notebooks directly
> > > > from one server and not use FRS?
> > > >
> > > > Patrick Schmid [OneNote MVP]
> > > > --------------
> > > > http://pschmid.net
> > > > ***
> > > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > > > Office 2007 Beta 2 Technical Refresh (B2TR):
> > > > http://pschmid.net/blog/2006/09/18/43
> > > > ***
> > > > Customize Office 2007: http://pschmid.net/office2007/customize
> > > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > > > OneNote 2007: http://pschmid.net/office2007/onenote
> > > > ***
> > > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> > > >
> > > > "Russell Reid" <RussellReid@discussions.microsoft.com> wrote in message
> > > > news:D5FE0812-E405-4E25-A48F-FEC82F2F141D@microsoft.com:
> > > >
> > > > > OK, I have reset replication to happen in off hours instead of full time. I
> > > > > am not really keen on stopping it entirely. If Onenote sync conflicts with
> > > > > FRS, how can that be resolved? We have two office locations that need access
> > > > > to the same project data, including notebooks. So having these shares
> > > > > replicated is important.
> > > > > --
> > > > > Russell Reid
> > > > >
> > > > >
> > > > > "Patrick Schmid [MVP]" wrote:
> > > > >
> > > > > > Is there any chance you can disable FRS for that network share and try
> > > > > > if ON works correctly then? Your statement that the filename changes
> > > > > > even after ON is closed seems to hint to me that FRS is doing something
> > > > > > here that ON doesn't like.
> > > > > >
> > > > > > Patrick Schmid [OneNote MVP]
> > > > > > --------------
> > > > > > http://pschmid.net
> > > > > > ***
> > > > > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > > > > > Office 2007 Beta 2 Technical Refresh (B2TR):
> > > > > > http://pschmid.net/blog/2006/09/18/43
> > > > > > ***
> > > > > > Customize Office 2007: http://pschmid.net/office2007/customize
> > > > > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > > > > > OneNote 2007: http://pschmid.net/office2007/onenote
> > > > > > ***
> > > > > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> > > > > >
> > > > > > "Russell Reid" <RussellReid@discussions.microsoft.com> wrote in message
> > > > > > news:6BECBD9B-7F14-440F-AD9F-661EE12EDCF3@microsoft.com:
> > > > > >
> > > > > > > The .one files are stored on a network share. The policies do not affect the
> > > > > > > cache or sync frequency. They only define the backup location (another
> > > > > > > network share) and the number of backups to keep.
> > > > > > >
> > > > > > > Related to this issue, one user has a personal notebook shared between a
> > > > > > > desktop and laptop. The section was called Voice Mail.one. Onenote deletes
> > > > > > > the section, creates a temp file called
> > > > > > > 049CCEE7-FE8E-435C-AE8D-CC049B568E3C.onetemp, and then won't let the user
> > > > > > > change the name. The user can change the extension to .one and mount the
> > > > > > > section. But when he trys to change the name back to voice mail, there is a
> > > > > > > pause and the name reverts back to the above. This occurs even after he
> > > > > > > closed the notebook and exited onenote. FYI, these file shares are mirrored
> > > > > > > to another server using FRS in Server 2003.
> > > > > > > --
> > > > > > > Russell Reid
> > > > > > >
> > > > > > >
> > > > > > > "Patrick Schmid [MVP]" wrote:
> > > > > > >
> > > > > > > > Where are the actual .one files stored?
> > > > > > > > Are any of your policies affecting the location of the cache or the
> > > > > > > > synchronization frequency of ON?
> > > > > > > >
> > > > > > > > Patrick Schmid [OneNote MVP]
> > > > > > > > --------------
> > > > > > > > http://pschmid.net
> > > > > > > > ***
> > > > > > > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > > > > > > > Office 2007 Beta 2 Technical Refresh (B2TR):
> > > > > > > > http://pschmid.net/blog/2006/09/18/43
> > > > > > > > ***
> > > > > > > > Customize Office 2007: http://pschmid.net/office2007/customize
> > > > > > > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > > > > > > > OneNote 2007: http://pschmid.net/office2007/onenote
> > > > > > > > ***
> > > > > > > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> > > > > > > >
> > > > > > > > "Russell Reid" <RussellReid@discussions.microsoft.com> wrote in message
> > > > > > > > news:BFE71258-029B-487F-B966-2850B7D67CD4@microsoft.com:
> > > > > > > >
> > > > > > > > > We have the release version of Onenote 2007 installed and are seeing a very
> > > > > > > > > vexing problem with shared notebooks. Onenote appears to be randomly
> > > > > > > > > deleting section files shortly after they are created. In their place is an
> > > > > > > > > indecipherable name.onetemp file that only has a portion of the notes that
> > > > > > > > > were created in that section. There are three to four users who have this
> > > > > > > > > notebook sync'ed on both their desktops and laptops. The users have lost
> > > > > > > > > important meeting notes due to this problem and I can't find any reason for
> > > > > > > > > this to occur. We are using group policies to deploy some adminstrative
> > > > > > > > > policies (eg. onenote backup location and frequency). But the backups don't
> > > > > > > > > have copies of the missing files either. Please let me know if we are doing
> > > > > > > > > something wrong or if we have found a bug. Thanks.
> > > > > > > > > --
> > > > > > > > > Russell Reid
> > > > > > > >
> > > > > > > >
> > > > > >
> > > > > >
> > > >
> > > >

> >
> >


Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #11 (permalink)  
Old 01-23-2007, 04:00 PM
Erik Sojka (MVP)
Newsgroup Contributor
 
Posts: n/a
Re: Shared Notebook deletes sections on its own

Don't give up on OneNote, just do as Patrick suggested and stop with too
many cooks in the replication kitchen.

=?Utf-8?B?UnVzc2VsbCBSZWlk?= <RussellReid@discussions.microsoft.com>
wrote in news:A4884890-B86E-4C86-8BFE-D0A0FFAF43D0@microsoft.com:

> Thanks, I will try that. Suffice it to say that we will be rethinking
> how we are going to use onenote. I think that we were too ambitious
> with our hopes to use it as a collaborative note taking/sharing tool.
> I don't think that we will stop using it, just tone down our
> expectations a bit.


Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #12 (permalink)  
Old 01-29-2007, 12:45 PM
Irina Yatsenko (MS)
Newsgroup Contributor
 
Posts: n/a
Re: Shared Notebook deletes sections on its own

The *.onetemp files you were seeing are created by OneNote's background
optimization.

OneNote would create a copy of section and optimize it. If this goes without
errors OneNote will try to replace the original section with the optimized
copy. The replace is done using single Win32 API, but this API actually
performs a few steps, including deleting the original section and then
renaming our temp file to the correct name. OneNote should be locking the
files at this point so nobody else can access them for write, but I don't
know how much FRS respects the locks so it might interfere with the final
step of renaming the section.

Now, imagine you have two users working on the same section. Joe is actively
adding new content and Mary's machine is idle so, before getting down Joe's
changes, her OneNote attemps optimize. When optimize is almost complete it
runs into a problem with FRS so *.one file seems to be removed. The *.onetemp
file contains Mary's version of the section without Joe's changes. If now Joe
goes to the share and renames onetemp to one, it seems that all his changes
are lost (before rename, the section should have moved on his machine into
Misplaced Notebook, his changes still in it, but now it will be restored in
the original notebook but might be synchronized back to Mary's copy, losing
the changes forever).

All in all, I'd join the chorus and recommend you not to use any other sync
mechanizms for OneNote Notebooks.

But do consider additional backups on top of OneNote provided ones. The
points to consider might be:
1. OneNote's backup is created from the cache, so it will contain user
changes even if they haven't been uploaded to the server, but you'll have a
complete mess if different users backup to the same storage location. Backup
of the server storage will save whatever is currently in the file system.
2. OneNote's backup doesn't discriminate between notebooks - all are equal.
Individual server backups can be fine tuned to follow different policies for
different content.

Hope my rambling is useful to someone :)
-Irina


"Russell Reid" wrote:

> Thanks, I will try that. Suffice it to say that we will be rethinking how we
> are going to use onenote. I think that we were too ambitious with our hopes
> to use it as a collaborative note taking/sharing tool. I don't think that we
> will stop using it, just tone down our expectations a bit.
> --
> Russell Reid
>
>
> "Patrick Schmid [MVP]" wrote:
>
> > The idea of two different replication mechanisms working on the same
> > files doesn't sound stable to me. I'd seriously switch off FRS for that
> > particular network share and then see if you can't get ON synch to be
> > stable with FRS turned off.
> > Depending on how many users you have in your second office, ON synch
> > might actually consume less bandwidth than FRS (after the initial sync).
> > Keep in mind that FRS has to synch the full section file (which can be
> > pretty big) while ON sync only has to synch the individual changes in
> > each section. I'd do the following:
> > - create a dedicated network share for ON notebooks and store all of
> > them there
> > - exclude that share from FRS
> > - if appropriate, set permissions so that users in your second office
> > only have read permissions on it. This way, they can see all the
> > notebooks, annotate them on their own machines, but none of the
> > annotations they make will be reflected in the actual notebooks
> > - open the notebooks directly via the network share over your remote
> > link. This will cost you big time for the initial sync, but should
> > benefit you in terms of day-to-day traffic
> > - Set the sync interval for the second office to something high (at
> > least 10 mins). The default for a network share is 3 seconds.
> >
> > Patrick Schmid [OneNote MVP]
> > --------------
> > http://pschmid.net
> > ***
> > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > Office 2007 Beta 2 Technical Refresh (B2TR):
> > http://pschmid.net/blog/2006/09/18/43
> > ***
> > Customize Office 2007: http://pschmid.net/office2007/customize
> > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > OneNote 2007: http://pschmid.net/office2007/onenote
> > ***
> > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> >
> > "Russell Reid" <RussellReid@discussions.microsoft.com> wrote in message
> > news:9E5A4CF0-C59D-42B8-88C5-655525044E1C@microsoft.com:
> >
> > > Right now, the replication is in testing phase. So only the users in our
> > > office open the onenote notebooks. The store on the replicated server is
> > > currently not being used. I have the active store set as master and no
> > > changes happen on the replicated server. So I do not understand how FRS
> > > could be removing the onenote sections. Unless I missed something in my
> > > replication settings. I will check those.
> > > --
> > > Russell Reid
> > >
> > >
> > > "Patrick Schmid [MVP]" wrote:
> > >
> > > > Hmm, there is a problem though. ON synch is based on individual note
> > > > containers which allows multiple people to work on the same page even.
> > > > FRS is file based, so you are essentially forced to only have one
> > > > location write to a section at any point in time. Don't think this kind
> > > > of scheme would work across two locations.
> > > > Do you have the bandwidth to let people open their notebooks directly
> > > > from one server and not use FRS?
> > > >
> > > > Patrick Schmid [OneNote MVP]
> > > > --------------
> > > > http://pschmid.net
> > > > ***
> > > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > > > Office 2007 Beta 2 Technical Refresh (B2TR):
> > > > http://pschmid.net/blog/2006/09/18/43
> > > > ***
> > > > Customize Office 2007: http://pschmid.net/office2007/customize
> > > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > > > OneNote 2007: http://pschmid.net/office2007/onenote
> > > > ***
> > > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> > > >
> > > > "Russell Reid" <RussellReid@discussions.microsoft.com> wrote in message
> > > > news:D5FE0812-E405-4E25-A48F-FEC82F2F141D@microsoft.com:
> > > >
> > > > > OK, I have reset replication to happen in off hours instead of full time. I
> > > > > am not really keen on stopping it entirely. If Onenote sync conflicts with
> > > > > FRS, how can that be resolved? We have two office locations that need access
> > > > > to the same project data, including notebooks. So having these shares
> > > > > replicated is important.
> > > > > --
> > > > > Russell Reid
> > > > >
> > > > >
> > > > > "Patrick Schmid [MVP]" wrote:
> > > > >
> > > > > > Is there any chance you can disable FRS for that network share and try
> > > > > > if ON works correctly then? Your statement that the filename changes
> > > > > > even after ON is closed seems to hint to me that FRS is doing something
> > > > > > here that ON doesn't like.
> > > > > >
> > > > > > Patrick Schmid [OneNote MVP]
> > > > > > --------------
> > > > > > http://pschmid.net
> > > > > > ***
> > > > > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > > > > > Office 2007 Beta 2 Technical Refresh (B2TR):
> > > > > > http://pschmid.net/blog/2006/09/18/43
> > > > > > ***
> > > > > > Customize Office 2007: http://pschmid.net/office2007/customize
> > > > > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > > > > > OneNote 2007: http://pschmid.net/office2007/onenote
> > > > > > ***
> > > > > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> > > > > >
> > > > > > "Russell Reid" <RussellReid@discussions.microsoft.com> wrote in message
> > > > > > news:6BECBD9B-7F14-440F-AD9F-661EE12EDCF3@microsoft.com:
> > > > > >
> > > > > > > The .one files are stored on a network share. The policies do not affect the
> > > > > > > cache or sync frequency. They only define the backup location (another
> > > > > > > network share) and the number of backups to keep.
> > > > > > >
> > > > > > > Related to this issue, one user has a personal notebook shared between a
> > > > > > > desktop and laptop. The section was called Voice Mail.one. Onenote deletes
> > > > > > > the section, creates a temp file called
> > > > > > > 049CCEE7-FE8E-435C-AE8D-CC049B568E3C.onetemp, and then won't let the user
> > > > > > > change the name. The user can change the extension to .one and mount the
> > > > > > > section. But when he trys to change the name back to voice mail, there is a
> > > > > > > pause and the name reverts back to the above. This occurs even after he
> > > > > > > closed the notebook and exited onenote. FYI, these file shares are mirrored
> > > > > > > to another server using FRS in Server 2003.
> > > > > > > --
> > > > > > > Russell Reid
> > > > > > >
> > > > > > >
> > > > > > > "Patrick Schmid [MVP]" wrote:
> > > > > > >
> > > > > > > > Where are the actual .one files stored?
> > > > > > > > Are any of your policies affecting the location of the cache or the
> > > > > > > > synchronization frequency of ON?
> > > > > > > >
> > > > > > > > Patrick Schmid [OneNote MVP]
> > > > > > > > --------------
> > > > > > > > http://pschmid.net
> > > > > > > > ***
> > > > > > > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > > > > > > > Office 2007 Beta 2 Technical Refresh (B2TR):
> > > > > > > > http://pschmid.net/blog/2006/09/18/43
> > > > > > > > ***
> > > > > > > > Customize Office 2007: http://pschmid.net/office2007/customize
> > > > > > > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > > > > > > > OneNote 2007: http://pschmid.net/office2007/onenote
> > > > > > > > ***
> > > > > > > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> > > > > > > >
> > > > > > > > "Russell Reid" <RussellReid@discussions.microsoft.com> wrote in message
> > > > > > > > news:BFE71258-029B-487F-B966-2850B7D67CD4@microsoft.com:
> > > > > > > >
> > > > > > > > > We have the release version of Onenote 2007 installed and are seeing a very
> > > > > > > > > vexing problem with shared notebooks. Onenote appears to be randomly
> > > > > > > > > deleting section files shortly after they are created. In their place is an
> > > > > > > > > indecipherable name.onetemp file that only has a portion of the notes that
> > > > > > > > > were created in that section. There are three to four users who have this
> > > > > > > > > notebook sync'ed on both their desktops and laptops. The users have lost
> > > > > > > > > important meeting notes due to this problem and I can't find any reason for
> > > > > > > > > this to occur. We are using group policies to deploy some adminstrative
> > > > > > > > > policies (eg. onenote backup location and frequency). But the backups don't
> > > > > > > > > have copies of the missing files either. Please let me know if we are doing
> > > > > > > > > something wrong or if we have found a bug. Thanks.
> > > > > > > > > --
> > > > > > > > > Russell Reid
> > > > > > > >
> > > > > > > >
> > > > > >
> > > > > >
> > > >
> > > >

> >
> >

Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #13 (permalink)  
Old 01-29-2007, 01:30 PM
Patrick Schmid [MVP]
Newsgroup Contributor
 
Posts: n/a
Re: Shared Notebook deletes sections on its own

> Hope my rambling is useful to someone :)
> -Irina

Absolutely :) A very good piece in the puzzle of fully understanding ON
synch :)

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

Reply

Bookmarks

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Deleting section break deletes previous sections format teddysnips@hotmail.com Microsoft Office 2 12-04-2008 01:20 AM
Reinstalled Windows XP, now some notebook sections are blank Richard Winter Microsoft OneNote 2 02-13-2008 05:30 AM
Reordering sections within a notebook LSGeorge Microsoft OneNote 6 07-17-2007 07:10 PM
How can I distribute an entire notebook (all sections) to non one acehays Microsoft OneNote 5 02-18-2007 05:30 PM
Moving multiple sections from one notebook to another John Waller Microsoft OneNote 2 02-18-2007 02:30 AM


New To Technology Questions? Do You Need Help with Your Computer or Device? Do You Need Help with this site?

All times are GMT -8. The time now is 01:17 PM.


2003 - 2009 All Rights Reserved. Technology Questions

Search Engine Friendly URLs by vBSEO 3.3.0