The error message I get is:

"Microsoft Office OneNote has encountered a problem and needs to close. The
information you were working on might be lost. Microsoft Office OneNote can
try to recover it for you."

It has a box I can check to recover the work and restart. However, once it
restarts I get the same thing all over again. I have uninstalled and
re-installed it with no change. I have downloaded all the current patches,
etc., but it stil does this. I have also Debugged it... no luck. Curiously,
in Outlook 07, when I select a group of Contacts to print, and Preview them
first, I get this very same message and problem. That's the only time I have
an issue with Outlook, though. Otherwise, I can run Outllook with no
problem. OneNote won't run at all without this error.

I have a similar problem since upgrading to Vista.

OneNote runs, then about 3 or 4 times an hour it just shuts itself down and
restarts. It doesn't seem to have a specific reason. Sometimes I am working
in it, other times it is just in another Window when it closes.

Anyone got any ideas how to figure this one out?
Thanks,
George

"udontquit" wrote:

> The error message I get is:
>
> "Microsoft Office OneNote has encountered a problem and needs to close. The
> information you were working on might be lost. Microsoft Office OneNote can
> try to recover it for you."
>
> It has a box I can check to recover the work and restart. However, once it
> restarts I get the same thing all over again. I have uninstalled and
> re-installed it with no change. I have downloaded all the current patches,
> etc., but it stil does this. I have also Debugged it... no luck. Curiously,
> in Outlook 07, when I select a group of Contacts to print, and Preview them
> first, I get this very same message and problem. That's the only time I have
> an issue with Outlook, though. Otherwise, I can run Outllook with no
> problem. OneNote won't run at all without this error.

Have you run the Office Diagnostics (Help Menu) in OneNote?

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com
Author - The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/5m3f5q



"George, the neophyte" <Georgetheneophyte@discussions.microsoft.com>
wrote in message
news:9460A930-53A7-479F-A6AA-EFC0DB367D62@microsoft.com:

> I have a similar problem since upgrading to Vista.
>
> OneNote runs, then about 3 or 4 times an hour it just shuts itself down and
> restarts. It doesn't seem to have a specific reason. Sometimes I am working
> in it, other times it is just in another Window when it closes.
>
> Anyone got any ideas how to figure this one out?
> Thanks,
> George
>
> "udontquit" wrote:
>
>
> > The error message I get is:
> >
> > "Microsoft Office OneNote has encountered a problem and needs to close. The
> > information you were working on might be lost. Microsoft Office OneNote can
> > try to recover it for you."
> >
> > It has a box I can check to recover the work and restart. However, once it
> > restarts I get the same thing all over again. I have uninstalled and
> > re-installed it with no change. I have downloaded all the current patches,
> > etc., but it stil does this. I have also Debugged it... no luck. Curiously,
> > in Outlook 07, when I select a group of Contacts to print, and Preview them
> > first, I get this very same message and problem. That's the only time I have
> > an issue with Outlook, though. Otherwise, I can run Outllook with no
> > problem. OneNote won't run at all without this error.

Hi Ben -

Thanks for responding. I ran Office Diagnostics on it when it first started
happening and just ran it again and both times all tests completed
successfully and no issues were found.

Not sure what the problem is but I'm not losing work, just disconcerting to
see a Window open telling me it has to close and it shuts down then it
reboots again by itself.

What should I try next? Reinstall OneNote?

Thanks,
George



"Ben M. Schorr - MVP" wrote:

> Have you run the Office Diagnostics (Help Menu) in OneNote?
>
> --
> -Ben-
> Ben M. Schorr, MVP
> Roland Schorr & Tower
> http://www.rolandschorr.com
> http://www.officeforlawyers.com
> Author - The Lawyer's Guide to Microsoft Outlook 2007:
> http://tinyurl.com/5m3f5q
>
>
>
> "George, the neophyte" <Georgetheneophyte@discussions.microsoft.com>
> wrote in message
> news:9460A930-53A7-479F-A6AA-EFC0DB367D62@microsoft.com:
>
> > I have a similar problem since upgrading to Vista.
> >
> > OneNote runs, then about 3 or 4 times an hour it just shuts itself down and
> > restarts. It doesn't seem to have a specific reason. Sometimes I am working
> > in it, other times it is just in another Window when it closes.
> >
> > Anyone got any ideas how to figure this one out?
> > Thanks,
> > George
> >
> > "udontquit" wrote:
> >
> >
> > > The error message I get is:
> > >
> > > "Microsoft Office OneNote has encountered a problem and needs to close. The
> > > information you were working on might be lost. Microsoft Office OneNote can
> > > try to recover it for you."
> > >
> > > It has a box I can check to recover the work and restart. However, once it
> > > restarts I get the same thing all over again. I have uninstalled and
> > > re-installed it with no change. I have downloaded all the current patches,
> > > etc., but it stil does this. I have also Debugged it... no luck. Curiously,
> > > in Outlook 07, when I select a group of Contacts to print, and Preview them
> > > first, I get this very same message and problem. That's the only time I have
> > > an issue with Outlook, though. Otherwise, I can run Outllook with no
> > > problem. OneNote won't run at all without this error.
>
>

George, the neophyte wrote:
> Thanks for responding. I ran Office Diagnostics on it when it first
> started happening and just ran it again and both times all tests
> completed successfully and no issues were found.
>
> Not sure what the problem is but I'm not losing work, just
> disconcerting to see a Window open telling me it has to close and it
> shuts down then it reboots again by itself.
>
> What should I try next? Reinstall OneNote?

Run a "Repair" (from the the lost if installed Software).
Should this not help, the uninstall an re-install.

Rainald

I have done it all! I have run Repair on OneNote as well as Office 2007. I have unistalled and re-installed OneNote several times. I have run Diagnostics, and I have downloaded all updates and patches. No luck. OneNote still shuts down immediately after I open it, giving me the error message:

"Microsoft Office OneNote has encountered a problem and needs to close. The information you were working on might be lost. Microsoft Office OneNote can try to recover it for you."

By the way, I'm running Windows XP on an HP Tablet.
Any ideas?

udontquit wrote:
> I have done it all! I have run Repair on OneNote as well as Office
> 2007. I have unistalled and re-installed OneNote several times. I
> have run Diagnostics, and I have downloaded all updates and patches.
> No luck. OneNote still shuts down immediately after I open it, giving
> me the error message:
>
> "Microsoft Office OneNote has encountered a problem and needs to
> close. The information you were working on might be lost. Microsoft
> Office OneNote can try to recover it for you."

Really strange.
I have no idea in what else to do except a new install of the OS from
scratch.

> By the way, I'm running Windows XP on an HP Tablet.

ON had always been running fine under XP TabletPC edition on my HP
tc1100.
And it works without a problem under Vista in this machine.

Rainald

I just found this thread on Google. I am having same issue. Have done everything already suggested on here. Did anyone come up with any other solution. I have only been using One note for a few months - enjoyed using it but this has really made me furious.
I have no idea what to do next to get it to run.
Kate

Would you summarise what you have done and the exact problem?

--

David Olsen
www.powerbits.com.au


<undisclosed> wrote in message
news:d5aa1fa4d119b6615d9e9a611cde66f0@nntp-gateway.com...
>
> I just found this thread on Google. I am having same issue. Have done
> everything already suggested on here. Did anyone come up with any other
> solution. I have only been using One note for a few months - enjoyed
> using it but this has really made me furious.
> I have no idea what to do next to get it to run.
> Kate
>
>
> --
> kate22

I think I have found the problem!!!!! A bug in my user profile!
I created a new profile with administrator abilities and tried One Note. It opened perfectly. Also Word now opens correctly too.
The annoying thing is that there seemed to be nothing to tell me that there was a glitch in my profile. Everything I ran or checked came back ok.
I shall remember this trick if I get another similar problem as it is easy to check for.
Also very annoyed that the Word 2007 is not compatible with OE and gives me spellchecker in FRENCH!!!!!!!!!!!!

undisclosed wrote in news:1baa6c77ff02bd9776b7186c139b5943@nntp-
gateway.com:

<snip>

> Also very annoyed that the Word 2007 is not compatible with OE and
> gives me spellchecker in FRENCH!!!!!!!!!!!!
>
same problem here, installed the free Spell Checker For OE
http://www.snapfiles.com/get/spelloe.html

> I think I have found the problem!!!!! A bug in my user profile!
> I created a new profile with administrator abilities and tried One
> Note. It opened perfectly. Also Word now opens correctly too.
> The annoying thing is that there seemed to be nothing to tell me that
> there was a glitch in my profile. Everything I ran or checked came
> back ok.
> I shall remember this trick if I get another similar problem as it is
> easy to check for.

Thanks for the feedback! Good to hear that things are fine now.

> Also very annoyed that the Word 2007 is not compatible with OE and
> gives me spellchecker in FRENCH!!!!!!!!!!!!

Where do you have problems with the spellchecker's language?
In Word or in OE?

Rainald

The problem lies with OE6 not reading the directory for Word 2007. I did not know there was a conflict as I already had Word 2003, so OE was using the directory for that version. Once I had to change my profile and load just Word 2007, I discovered that OE6 does not understand either the English, Spanish or German dictionary. Brilliant thinking on someone's part!!!!!!
I see a post here from Recluseman that says we can get a free spellchecker for OE6 so I shall try that.

Kate

> The problem lies with OE6 not reading the directory for Word 2007. I
> did not know there was a conflict as I already had Word 2003, so OE
> was using the directory for that version. Once I had to change my
> profile and load just Word 2007, I discovered that OE6 does not
> understand either the English, Spanish or German dictionary.
> Brilliant thinking on someone's part!!!!!!
> I see a post here from Recluseman that says we can get a free
> spellchecker for OE6 so I shall try that.

Oh I see.
Yes, IE can not work with the proofing tools and dictionaries from
Office 2007.
A rather simple workaround to use an older Office CD (probably 2003
which you seem to have had).
Make a custom install and deselect everything except the proofing tools
and the languages you need.
Dong so does not do any harm to Office 2007.

Rainald

this did happen but now I get this error: "OneNote is unable to start. This
may be caused by insufficient hard drive space or by insufficient write
permissions for OneNote's notebook cache files in your user settings folder.
Try to delete any unnecessary files from your computer and then try starting
OneNote again. If this message persists, contact your system adiministrator."
The only thing different was a win update pushed out by networking, nothing
else changed except the date on the calendar.

any ideas on how to fix this? (very annoying problem)

Melissa

"udontquit" wrote:

> The error message I get is:
>
> "Microsoft Office OneNote has encountered a problem and needs to close. The
> information you were working on might be lost. Microsoft Office OneNote can
> try to recover it for you."
>
> It has a box I can check to recover the work and restart. However, once it
> restarts I get the same thing all over again. I have uninstalled and
> re-installed it with no change. I have downloaded all the current patches,
> etc., but it stil does this. I have also Debugged it... no luck. Curiously,
> in Outlook 07, when I select a group of Contacts to print, and Preview them
> first, I get this very same message and problem. That's the only time I have
> an issue with Outlook, though. Otherwise, I can run Outllook with no
> problem. OneNote won't run at all without this error.