Technology Questions

Go Back   Technology Questions > Software Questions > General Questions > Microsoft Office > Microsoft OneNote

Reply
 
LinkBack Thread Tools
  #1 (permalink)  
Old 02-11-2008, 07:30 AM
Helena
Newsgroup Contributor
 
Posts: n/a
Grey Screen when screen clipping

Hi, I have recently installed OneNote 2007 and the screen clipping worked
once. Now when I either window key + S, or when I try Insert>Screen Clipping,
the screen just goes grey and a completely balck box is pasted into my
unfiled notes. Any suggestions please - I am running OneNote 2007 with SP1 on
XP with SP2 and the OneNote Icon is present in the tray - many thanks
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

 
Old 02-11-2008, 07:30 AM
  #2 (permalink)  
Old 02-12-2008, 02:11 AM
Ben M. Schorr, MVP
Newsgroup Contributor
 
Posts: n/a
Re: Grey Screen when screen clipping

Anything changed on your computer since the time it worked? New video
drivers perhaps? Have you updated to the latest video drivers?

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/onenote.htm

"Helena" <Helena@discussions.microsoft.com> wrote in message
news:2194A112-0B4E-46F3-AFBE-D33F788368E2@microsoft.com...
> Hi, I have recently installed OneNote 2007 and the screen clipping worked
> once. Now when I either window key + S, or when I try Insert>Screen
> Clipping,
> the screen just goes grey and a completely balck box is pasted into my
> unfiled notes. Any suggestions please - I am running OneNote 2007 with SP1
> on
> XP with SP2 and the OneNote Icon is present in the tray - many thanks


Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #3 (permalink)  
Old 02-12-2008, 02:30 AM
Helena
Newsgroup Contributor
 
Posts: n/a
Re: Grey Screen when screen clipping

Hi, no I've made no other changes, it was really just within two clicks it
stopped working... ?
Helena

"Ben M. Schorr, MVP" wrote:

> Anything changed on your computer since the time it worked? New video
> drivers perhaps? Have you updated to the latest video drivers?
>
> --
> -Ben-
> Ben M. Schorr, MVP
> Roland Schorr & Tower
> http://www.rolandschorr.com
> http://www.officeforlawyers.com/onenote.htm
>
> "Helena" <Helena@discussions.microsoft.com> wrote in message
> news:2194A112-0B4E-46F3-AFBE-D33F788368E2@microsoft.com...
> > Hi, I have recently installed OneNote 2007 and the screen clipping worked
> > once. Now when I either window key + S, or when I try Insert>Screen
> > Clipping,
> > the screen just goes grey and a completely balck box is pasted into my
> > unfiled notes. Any suggestions please - I am running OneNote 2007 with SP1
> > on
> > XP with SP2 and the OneNote Icon is present in the tray - many thanks

>

Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #4 (permalink)  
Old 02-12-2008, 02:30 AM
Ben M. Schorr, MVP
Newsgroup Contributor
 
Posts: n/a
Re: Grey Screen when screen clipping

Have you rebooted the computer since it stopped working?


--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/onenote.htm

"Helena" <Helena@discussions.microsoft.com> wrote in message
news:8399656A-D695-43B6-9FD6-BC038BBEFA4E@microsoft.com...
> Hi, no I've made no other changes, it was really just within two clicks it
> stopped working... ?
> Helena
>
> "Ben M. Schorr, MVP" wrote:
>
>> Anything changed on your computer since the time it worked? New video
>> drivers perhaps? Have you updated to the latest video drivers?
>>
>> --
>> -Ben-
>> Ben M. Schorr, MVP
>> Roland Schorr & Tower
>> http://www.rolandschorr.com
>> http://www.officeforlawyers.com/onenote.htm
>>
>> "Helena" <Helena@discussions.microsoft.com> wrote in message
>> news:2194A112-0B4E-46F3-AFBE-D33F788368E2@microsoft.com...
>> > Hi, I have recently installed OneNote 2007 and the screen clipping
>> > worked
>> > once. Now when I either window key + S, or when I try Insert>Screen
>> > Clipping,
>> > the screen just goes grey and a completely balck box is pasted into my
>> > unfiled notes. Any suggestions please - I am running OneNote 2007 with
>> > SP1
>> > on
>> > XP with SP2 and the OneNote Icon is present in the tray - many thanks

>>

Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #5 (permalink)  
Old 02-12-2008, 02:41 AM
Helena
Newsgroup Contributor
 
Posts: n/a
Re: Grey Screen when screen clipping

yes a couple of times, and the same thing happens - I have also run the
office diagnostics tool in One Note that told me no problems or issues were
found...not sure where to go now?

"Ben M. Schorr, MVP" wrote:

> Have you rebooted the computer since it stopped working?
>
>
> --
> -Ben-
> Ben M. Schorr, MVP
> Roland Schorr & Tower
> http://www.rolandschorr.com
> http://www.officeforlawyers.com/onenote.htm
>
> "Helena" <Helena@discussions.microsoft.com> wrote in message
> news:8399656A-D695-43B6-9FD6-BC038BBEFA4E@microsoft.com...
> > Hi, no I've made no other changes, it was really just within two clicks it
> > stopped working... ?
> > Helena
> >
> > "Ben M. Schorr, MVP" wrote:
> >
> >> Anything changed on your computer since the time it worked? New video
> >> drivers perhaps? Have you updated to the latest video drivers?
> >>
> >> --
> >> -Ben-
> >> Ben M. Schorr, MVP
> >> Roland Schorr & Tower
> >> http://www.rolandschorr.com
> >> http://www.officeforlawyers.com/onenote.htm
> >>
> >> "Helena" <Helena@discussions.microsoft.com> wrote in message
> >> news:2194A112-0B4E-46F3-AFBE-D33F788368E2@microsoft.com...
> >> > Hi, I have recently installed OneNote 2007 and the screen clipping
> >> > worked
> >> > once. Now when I either window key + S, or when I try Insert>Screen
> >> > Clipping,
> >> > the screen just goes grey and a completely balck box is pasted into my
> >> > unfiled notes. Any suggestions please - I am running OneNote 2007 with
> >> > SP1
> >> > on
> >> > XP with SP2 and the OneNote Icon is present in the tray - many thanks
> >>

Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #6 (permalink)  
Old 02-12-2008, 06:30 AM
Helena
Newsgroup Contributor
 
Posts: n/a
Re: Grey Screen when screen clipping

Have just noticed screen clipping works fine if I don't start Internet
Explorer 7 - it is when I try and screen clip from the internet, then the
grey screen problems starts until I do a re boot- anyone else found this?

"Helena" wrote:

> yes a couple of times, and the same thing happens - I have also run the
> office diagnostics tool in One Note that told me no problems or issues were
> found...not sure where to go now?
>
> "Ben M. Schorr, MVP" wrote:
>
> > Have you rebooted the computer since it stopped working?
> >
> >
> > --
> > -Ben-
> > Ben M. Schorr, MVP
> > Roland Schorr & Tower
> > http://www.rolandschorr.com
> > http://www.officeforlawyers.com/onenote.htm
> >
> > "Helena" <Helena@discussions.microsoft.com> wrote in message
> > news:8399656A-D695-43B6-9FD6-BC038BBEFA4E@microsoft.com...
> > > Hi, no I've made no other changes, it was really just within two clicks it
> > > stopped working... ?
> > > Helena
> > >
> > > "Ben M. Schorr, MVP" wrote:
> > >
> > >> Anything changed on your computer since the time it worked? New video
> > >> drivers perhaps? Have you updated to the latest video drivers?
> > >>
> > >> --
> > >> -Ben-
> > >> Ben M. Schorr, MVP
> > >> Roland Schorr & Tower
> > >> http://www.rolandschorr.com
> > >> http://www.officeforlawyers.com/onenote.htm
> > >>
> > >> "Helena" <Helena@discussions.microsoft.com> wrote in message
> > >> news:2194A112-0B4E-46F3-AFBE-D33F788368E2@microsoft.com...
> > >> > Hi, I have recently installed OneNote 2007 and the screen clipping
> > >> > worked
> > >> > once. Now when I either window key + S, or when I try Insert>Screen
> > >> > Clipping,
> > >> > the screen just goes grey and a completely balck box is pasted into my
> > >> > unfiled notes. Any suggestions please - I am running OneNote 2007 with
> > >> > SP1
> > >> > on
> > >> > XP with SP2 and the OneNote Icon is present in the tray - many thanks
> > >>

Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #7 (permalink)  
Old 02-12-2008, 04:41 PM
Erik Sojka (MVP)
Newsgroup Contributor
 
Posts: n/a
Re: Grey Screen when screen clipping

FYI - the grey screen is normal when using the screen capture function. I
don't think that is part of the problem. The screen will always go grey
when ON is ready for you to drag a rectangle to create the clipping.




=?Utf-8?B?SGVsZW5h?= <Helena@discussions.microsoft.com> wrote in
news:A8F16875-7386-47EC-908D-EE4D1114C5AE@microsoft.com:

> Have just noticed screen clipping works fine if I don't start Internet
> Explorer 7 - it is when I try and screen clip from the internet, then
> the grey screen problems starts until I do a re boot- anyone else
> found this?
>
> "Helena" wrote:
>
>> yes a couple of times, and the same thing happens - I have also run
>> the office diagnostics tool in One Note that told me no problems or
>> issues were found...not sure where to go now?
>>
>> "Ben M. Schorr, MVP" wrote:
>>
>> > Have you rebooted the computer since it stopped working?
>> >
>> >
>> > --
>> > -Ben-
>> > Ben M. Schorr, MVP
>> > Roland Schorr & Tower
>> > http://www.rolandschorr.com
>> > http://www.officeforlawyers.com/onenote.htm
>> >
>> > "Helena" <Helena@discussions.microsoft.com> wrote in message
>> > news:8399656A-D695-43B6-9FD6-BC038BBEFA4E@microsoft.com...
>> > > Hi, no I've made no other changes, it was really just within two
>> > > clicks it stopped working... ?
>> > > Helena
>> > >
>> > > "Ben M. Schorr, MVP" wrote:
>> > >
>> > >> Anything changed on your computer since the time it worked? New
>> > >> video drivers perhaps? Have you updated to the latest video
>> > >> drivers?
>> > >>
>> > >> --
>> > >> -Ben-
>> > >> Ben M. Schorr, MVP
>> > >> Roland Schorr & Tower
>> > >> http://www.rolandschorr.com
>> > >> http://www.officeforlawyers.com/onenote.htm
>> > >>
>> > >> "Helena" <Helena@discussions.microsoft.com> wrote in message
>> > >> news:2194A112-0B4E-46F3-AFBE-D33F788368E2@microsoft.com...
>> > >> > Hi, I have recently installed OneNote 2007 and the screen
>> > >> > clipping worked
>> > >> > once. Now when I either window key + S, or when I try
>> > >> > Insert>Screen Clipping,
>> > >> > the screen just goes grey and a completely balck box is pasted
>> > >> > into my unfiled notes. Any suggestions please - I am running
>> > >> > OneNote 2007 with SP1
>> > >> > on
>> > >> > XP with SP2 and the OneNote Icon is present in the tray - many
>> > >> > thanks
>> > >>


Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #8 (permalink)  
Old 02-12-2008, 09:51 PM
Ben M. Schorr, MVP
Newsgroup Contributor
 
Posts: n/a
Re: Grey Screen when screen clipping

Hmm...I screen clip from IE7 just fine. But I'm running Vista Ultimate 64
on this box.

I'd probably still try updating your video drivers if you haven't already.

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/onenote.htm

"Helena" <Helena@discussions.microsoft.com> wrote in message
news:A8F16875-7386-47EC-908D-EE4D1114C5AE@microsoft.com...
> Have just noticed screen clipping works fine if I don't start Internet
> Explorer 7 - it is when I try and screen clip from the internet, then the
> grey screen problems starts until I do a re boot- anyone else found this?
>
> "Helena" wrote:
>
>> yes a couple of times, and the same thing happens - I have also run the
>> office diagnostics tool in One Note that told me no problems or issues
>> were
>> found...not sure where to go now?
>>
>> "Ben M. Schorr, MVP" wrote:
>>
>> > Have you rebooted the computer since it stopped working?
>> >
>> >
>> > --
>> > -Ben-
>> > Ben M. Schorr, MVP
>> > Roland Schorr & Tower
>> > http://www.rolandschorr.com
>> > http://www.officeforlawyers.com/onenote.htm
>> >
>> > "Helena" <Helena@discussions.microsoft.com> wrote in message
>> > news:8399656A-D695-43B6-9FD6-BC038BBEFA4E@microsoft.com...
>> > > Hi, no I've made no other changes, it was really just within two
>> > > clicks it
>> > > stopped working... ?
>> > > Helena
>> > >
>> > > "Ben M. Schorr, MVP" wrote:
>> > >
>> > >> Anything changed on your computer since the time it worked? New
>> > >> video
>> > >> drivers perhaps? Have you updated to the latest video drivers?
>> > >>
>> > >> --
>> > >> -Ben-
>> > >> Ben M. Schorr, MVP
>> > >> Roland Schorr & Tower
>> > >> http://www.rolandschorr.com
>> > >> http://www.officeforlawyers.com/onenote.htm
>> > >>
>> > >> "Helena" <Helena@discussions.microsoft.com> wrote in message
>> > >> news:2194A112-0B4E-46F3-AFBE-D33F788368E2@microsoft.com...
>> > >> > Hi, I have recently installed OneNote 2007 and the screen clipping
>> > >> > worked
>> > >> > once. Now when I either window key + S, or when I try
>> > >> > Insert>Screen
>> > >> > Clipping,
>> > >> > the screen just goes grey and a completely balck box is pasted
>> > >> > into my
>> > >> > unfiled notes. Any suggestions please - I am running OneNote 2007
>> > >> > with
>> > >> > SP1
>> > >> > on
>> > >> > XP with SP2 and the OneNote Icon is present in the tray - many
>> > >> > thanks
>> > >>

Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #9 (permalink)  
Old 03-03-2008, 12:10 PM
BS
Newsgroup Contributor
 
Posts: n/a
Re: Grey Screen when screen clipping

I am having the same problem as well. The whole screen is gray and I am
unable to capture anything but a gray box. I have tried repairing office and
i have SP1 but it still doesn't work correctly. Any ideas?

"Ben M. Schorr, MVP" wrote:

> Hmm...I screen clip from IE7 just fine. But I'm running Vista Ultimate 64
> on this box.
>
> I'd probably still try updating your video drivers if you haven't already.
>
> --
> -Ben-
> Ben M. Schorr, MVP
> Roland Schorr & Tower
> http://www.rolandschorr.com
> http://www.officeforlawyers.com/onenote.htm
>
> "Helena" <Helena@discussions.microsoft.com> wrote in message
> news:A8F16875-7386-47EC-908D-EE4D1114C5AE@microsoft.com...
> > Have just noticed screen clipping works fine if I don't start Internet
> > Explorer 7 - it is when I try and screen clip from the internet, then the
> > grey screen problems starts until I do a re boot- anyone else found this?
> >
> > "Helena" wrote:
> >
> >> yes a couple of times, and the same thing happens - I have also run the
> >> office diagnostics tool in One Note that told me no problems or issues
> >> were
> >> found...not sure where to go now?
> >>
> >> "Ben M. Schorr, MVP" wrote:
> >>
> >> > Have you rebooted the computer since it stopped working?
> >> >
> >> >
> >> > --
> >> > -Ben-
> >> > Ben M. Schorr, MVP
> >> > Roland Schorr & Tower
> >> > http://www.rolandschorr.com
> >> > http://www.officeforlawyers.com/onenote.htm
> >> >
> >> > "Helena" <Helena@discussions.microsoft.com> wrote in message
> >> > news:8399656A-D695-43B6-9FD6-BC038BBEFA4E@microsoft.com...
> >> > > Hi, no I've made no other changes, it was really just within two
> >> > > clicks it
> >> > > stopped working... ?
> >> > > Helena
> >> > >
> >> > > "Ben M. Schorr, MVP" wrote:
> >> > >
> >> > >> Anything changed on your computer since the time it worked? New
> >> > >> video
> >> > >> drivers perhaps? Have you updated to the latest video drivers?
> >> > >>
> >> > >> --
> >> > >> -Ben-
> >> > >> Ben M. Schorr, MVP
> >> > >> Roland Schorr & Tower
> >> > >> http://www.rolandschorr.com
> >> > >> http://www.officeforlawyers.com/onenote.htm
> >> > >>
> >> > >> "Helena" <Helena@discussions.microsoft.com> wrote in message
> >> > >> news:2194A112-0B4E-46F3-AFBE-D33F788368E2@microsoft.com...
> >> > >> > Hi, I have recently installed OneNote 2007 and the screen clipping
> >> > >> > worked
> >> > >> > once. Now when I either window key + S, or when I try
> >> > >> > Insert>Screen
> >> > >> > Clipping,
> >> > >> > the screen just goes grey and a completely balck box is pasted
> >> > >> > into my
> >> > >> > unfiled notes. Any suggestions please - I am running OneNote 2007
> >> > >> > with
> >> > >> > SP1
> >> > >> > on
> >> > >> > XP with SP2 and the OneNote Icon is present in the tray - many
> >> > >> > thanks
> >> > >>

Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #10 (permalink)  
Old 03-03-2008, 09:00 PM
alainr
Newsgroup Contributor
 
Posts: n/a
Re: Grey Screen when screen clipping

I have been experiencing the same issue. When I try to "screen-clip" my two
monitors go completely opaque-white (as opposed to semi-transparent). It is
impossible to see what I am about to select as a screen-clipping. Then a
black-square is return to ON2007 as a screen-clipping.

I also noticed that when I close particular applications the expected
screen-clipping behavior is returned to normal. This bug appears to be
intermittent as closing a few apps and re-launching them again, or rebooting,
will "sometimes" resolve the issue. I have observed this behavior on two
different PCs (P4 and core 2 duo, 2 and 4GB RAM, two different video cards
with latest drivers, desktop and laptop). This was also an issue with ON2003.


"Helena" wrote:

> Have just noticed screen clipping works fine if I don't start Internet
> Explorer 7 - it is when I try and screen clip from the internet, then the
> grey screen problems starts until I do a re boot- anyone else found this?
>
> "Helena" wrote:
>
> > yes a couple of times, and the same thing happens - I have also run the
> > office diagnostics tool in One Note that told me no problems or issues were
> > found...not sure where to go now?
> >
> > "Ben M. Schorr, MVP" wrote:
> >
> > > Have you rebooted the computer since it stopped working?
> > >
> > >
> > > --
> > > -Ben-
> > > Ben M. Schorr, MVP
> > > Roland Schorr & Tower
> > > http://www.rolandschorr.com
> > > http://www.officeforlawyers.com/onenote.htm
> > >
> > > "Helena" <Helena@discussions.microsoft.com> wrote in message
> > > news:8399656A-D695-43B6-9FD6-BC038BBEFA4E@microsoft.com...
> > > > Hi, no I've made no other changes, it was really just within two clicks it
> > > > stopped working... ?
> > > > Helena
> > > >
> > > > "Ben M. Schorr, MVP" wrote:
> > > >
> > > >> Anything changed on your computer since the time it worked? New video
> > > >> drivers perhaps? Have you updated to the latest video drivers?
> > > >>
> > > >> --
> > > >> -Ben-
> > > >> Ben M. Schorr, MVP
> > > >> Roland Schorr & Tower
> > > >> http://www.rolandschorr.com
> > > >> http://www.officeforlawyers.com/onenote.htm
> > > >>
> > > >> "Helena" <Helena@discussions.microsoft.com> wrote in message
> > > >> news:2194A112-0B4E-46F3-AFBE-D33F788368E2@microsoft.com...
> > > >> > Hi, I have recently installed OneNote 2007 and the screen clipping
> > > >> > worked
> > > >> > once. Now when I either window key + S, or when I try Insert>Screen
> > > >> > Clipping,
> > > >> > the screen just goes grey and a completely balck box is pasted into my
> > > >> > unfiled notes. Any suggestions please - I am running OneNote 2007 with
> > > >> > SP1
> > > >> > on
> > > >> > XP with SP2 and the OneNote Icon is present in the tray - many thanks
> > > >>

Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #11 (permalink)  
Old 03-04-2008, 08:10 AM
BS
Newsgroup Contributor
 
Posts: n/a
Re: Grey Screen when screen clipping

The issue i was having is when I try to take a sceen clipping in Internet
Explorer it would gray out my whole screen. If i try to capture it then it
would just be a black box.

Computer Specs

Windows Vista Business
4 GB ram
core 2 duo
IE7

Here is what i have done to get it working properly:

I preformed a system restore from a week ago (the last time i remembered it
working correctly)
This did indeed work, however i made alot of changes to my computer so that
was not an option. I rolled back the system restore and tried from 3 days
ago. This did solve the problem for me.

"alainr" wrote:

> I have been experiencing the same issue. When I try to "screen-clip" my two
> monitors go completely opaque-white (as opposed to semi-transparent). It is
> impossible to see what I am about to select as a screen-clipping. Then a
> black-square is return to ON2007 as a screen-clipping.
>
> I also noticed that when I close particular applications the expected
> screen-clipping behavior is returned to normal. This bug appears to be
> intermittent as closing a few apps and re-launching them again, or rebooting,
> will "sometimes" resolve the issue. I have observed this behavior on two
> different PCs (P4 and core 2 duo, 2 and 4GB RAM, two different video cards
> with latest drivers, desktop and laptop). This was also an issue with ON2003.
>
>
> "Helena" wrote:
>
> > Have just noticed screen clipping works fine if I don't start Internet
> > Explorer 7 - it is when I try and screen clip from the internet, then the
> > grey screen problems starts until I do a re boot- anyone else found this?
> >
> > "Helena" wrote:
> >
> > > yes a couple of times, and the same thing happens - I have also run the
> > > office diagnostics tool in One Note that told me no problems or issues were
> > > found...not sure where to go now?
> > >
> > > "Ben M. Schorr, MVP" wrote:
> > >
> > > > Have you rebooted the computer since it stopped working?
> > > >
> > > >
> > > > --
> > > > -Ben-
> > > > Ben M. Schorr, MVP
> > > > Roland Schorr & Tower
> > > > http://www.rolandschorr.com
> > > > http://www.officeforlawyers.com/onenote.htm
> > > >
> > > > "Helena" <Helena@discussions.microsoft.com> wrote in message
> > > > news:8399656A-D695-43B6-9FD6-BC038BBEFA4E@microsoft.com...
> > > > > Hi, no I've made no other changes, it was really just within two clicks it
> > > > > stopped working... ?
> > > > > Helena
> > > > >
> > > > > "Ben M. Schorr, MVP" wrote:
> > > > >
> > > > >> Anything changed on your computer since the time it worked? New video
> > > > >> drivers perhaps? Have you updated to the latest video drivers?
> > > > >>
> > > > >> --
> > > > >> -Ben-
> > > > >> Ben M. Schorr, MVP
> > > > >> Roland Schorr & Tower
> > > > >> http://www.rolandschorr.com
> > > > >> http://www.officeforlawyers.com/onenote.htm
> > > > >>
> > > > >> "Helena" <Helena@discussions.microsoft.com> wrote in message
> > > > >> news:2194A112-0B4E-46F3-AFBE-D33F788368E2@microsoft.com...
> > > > >> > Hi, I have recently installed OneNote 2007 and the screen clipping
> > > > >> > worked
> > > > >> > once. Now when I either window key + S, or when I try Insert>Screen
> > > > >> > Clipping,
> > > > >> > the screen just goes grey and a completely balck box is pasted into my
> > > > >> > unfiled notes. Any suggestions please - I am running OneNote 2007 with
> > > > >> > SP1
> > > > >> > on
> > > > >> > XP with SP2 and the OneNote Icon is present in the tray - many thanks
> > > > >>

Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #12 (permalink)  
Old 03-26-2008, 07:20 AM
Rob
Newsgroup Contributor
 
Posts: n/a
Re: Grey Screen when screen clipping

I have the same issue. I have two monitors on an NVidia Quadro FX 3400 with
the latest Drivers running under XP Pro x86 SP2.

Clips worked when I first installed but now only works after a reboot until
I launch another program then it fails and all I get is gray screens.

"BS" wrote:

> The issue i was having is when I try to take a sceen clipping in Internet
> Explorer it would gray out my whole screen. If i try to capture it then it
> would just be a black box.
>
> Computer Specs
>
> Windows Vista Business
> 4 GB ram
> core 2 duo
> IE7
>
> Here is what i have done to get it working properly:
>
> I preformed a system restore from a week ago (the last time i remembered it
> working correctly)
> This did indeed work, however i made alot of changes to my computer so that
> was not an option. I rolled back the system restore and tried from 3 days
> ago. This did solve the problem for me.
>
> "alainr" wrote:
>
> > I have been experiencing the same issue. When I try to "screen-clip" my two
> > monitors go completely opaque-white (as opposed to semi-transparent). It is
> > impossible to see what I am about to select as a screen-clipping. Then a
> > black-square is return to ON2007 as a screen-clipping.
> >
> > I also noticed that when I close particular applications the expected
> > screen-clipping behavior is returned to normal. This bug appears to be
> > intermittent as closing a few apps and re-launching them again, or rebooting,
> > will "sometimes" resolve the issue. I have observed this behavior on two
> > different PCs (P4 and core 2 duo, 2 and 4GB RAM, two different video cards
> > with latest drivers, desktop and laptop). This was also an issue with ON2003.
> >
> >
> > "Helena" wrote:
> >
> > > Have just noticed screen clipping works fine if I don't start Internet
> > > Explorer 7 - it is when I try and screen clip from the internet, then the
> > > grey screen problems starts until I do a re boot- anyone else found this?
> > >
> > > "Helena" wrote:
> > >
> > > > yes a couple of times, and the same thing happens - I have also run the
> > > > office diagnostics tool in One Note that told me no problems or issues were
> > > > found...not sure where to go now?
> > > >
> > > > "Ben M. Schorr, MVP" wrote:
> > > >
> > > > > Have you rebooted the computer since it stopped working?
> > > > >
> > > > >
> > > > > --
> > > > > -Ben-
> > > > > Ben M. Schorr, MVP
> > > > > Roland Schorr & Tower
> > > > > http://www.rolandschorr.com
> > > > > http://www.officeforlawyers.com/onenote.htm
> > > > >
> > > > > "Helena" <Helena@discussions.microsoft.com> wrote in message
> > > > > news:8399656A-D695-43B6-9FD6-BC038BBEFA4E@microsoft.com...
> > > > > > Hi, no I've made no other changes, it was really just within two clicks it
> > > > > > stopped working... ?
> > > > > > Helena
> > > > > >
> > > > > > "Ben M. Schorr, MVP" wrote:
> > > > > >
> > > > > >> Anything changed on your computer since the time it worked? New video
> > > > > >> drivers perhaps? Have you updated to the latest video drivers?
> > > > > >>
> > > > > >> --
> > > > > >> -Ben-
> > > > > >> Ben M. Schorr, MVP
> > > > > >> Roland Schorr & Tower
> > > > > >> http://www.rolandschorr.com
> > > > > >> http://www.officeforlawyers.com/onenote.htm
> > > > > >>
> > > > > >> "Helena" <Helena@discussions.microsoft.com> wrote in message
> > > > > >> news:2194A112-0B4E-46F3-AFBE-D33F788368E2@microsoft.com...
> > > > > >> > Hi, I have recently installed OneNote 2007 and the screen clipping
> > > > > >> > worked
> > > > > >> > once. Now when I either window key + S, or when I try Insert>Screen
> > > > > >> > Clipping,
> > > > > >> > the screen just goes grey and a completely balck box is pasted into my
> > > > > >> > unfiled notes. Any suggestions please - I am running OneNote 2007 with
> > > > > >> > SP1
> > > > > >> > on
> > > > > >> > XP with SP2 and the OneNote Icon is present in the tray - many thanks
> > > > > >>

Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #13 (permalink)  
Old 04-18-2008, 09:33 AM
Registered User
 
Join Date: Apr 2008
Posts: 1
fghb is on a distinguished road
Re: Grey Screen when screen clipping

Hello everyone,
is this problem solved, yet?
I just had the same thing today (OneNote-Clipping used to work fine since I installed Office 2007 a few weeks ago) and nither restoring the system to an older restorepoint nor reinstalling IE 7 (which is the program causing the problem as, without running IE7, the Clipping sitll works as usual) did the job.

For me the following worked (did not reboot the system since !):
  • Start OneNote
  • Start clipping
  • Simultaniously ( the correct white, semi-transparent screen appearing) I started the IE7 by using a keyboard-shorcut
  • Now clipping works again as usual even after restarting OneNote and IE7.
Hope this helps

PS: It only helps till the rebooting the system

Last edited by fghb; 04-18-2008 at 09:42 AM..
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #14 (permalink)  
Old 11-07-2009, 11:01 AM
Registered User
 
Join Date: Nov 2009
Posts: 1
ericp3371 is on a distinguished road
Re: Grey Screen when screen clipping

I have the same problem. Screen clipping was working fine for the past couple years, and I use it A LOT!!! (dozen times per day! everyday!) ... all of sudden (today), when I hit the usual ctrl-s, both my screens go solid white, and I can't see anything at all (don't know what I'm clipping) vs the semi-transparent light-gray that normally happens. When I try to clip a random section of the screen, my capture is solid black.

Is there STILL no resolution to this? Geez Microsoft... get off your butts!
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

  #15 (permalink)  
Old 11-08-2009, 10:30 AM
Rainald Taesler
Newsgroup Contributor
 
Posts: n/a
Re: Grey Screen when screen clipping

> I have the same problem.

What are you referring to?
I can not see a previous posting in my NewsReader.

> Screen clipping was working fine for the
> past couple years, and I use it A LOT!!! (dozen times per day!
> everyday!) ... all of sudden (today), when I hit the usual ctrl-s,


Actually it's *Win* + S.

> both my screens go solid white, and I can't see anything at all
> (don't know what I'm clipping) vs the semi-transparent light-gray
> that normally happens. When I try to clip a random section of the
> screen, my capture is solid black.


Has something been changed with your video card and/or drivers?

Did you try to run a Repair?
How about uninstalling IN and re-installing it after a re-boot?

Rainald


Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote

Reply

Bookmarks

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
screen clipping an image Shannan Microsoft OneNote 4 03-15-2009 12:18 AM
Renaming a screen clipping PT Microsoft OneNote 1 12-02-2007 02:00 PM
Screen clipping questions drdeb Microsoft OneNote 6 09-09-2007 05:30 PM
Screen Clipping Problem PT Microsoft OneNote 3 09-02-2007 03:10 AM
Screen clipping doesn't work jw Microsoft OneNote 11 07-23-2007 09:10 PM


New To Technology Questions? Do You Need Help with Your Computer or Device? Do You Need Help with this site?

All times are GMT -8. The time now is 12:32 AM.


2003 - 2009 All Rights Reserved. Technology Questions

Search Engine Friendly URLs by vBSEO 3.3.0