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  #1 (permalink)  
Old 08-23-2007, 10:50 AM
henrik
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ON 2007 hangs after 6 hrs - every time...

I am using OneNote in court and always experience the same thing;
- at about 15.00, after a trial starting at 09.00 and using OneNote all the
time, it suddenly starts to get slow and especially ereasing is very slow.
- then suddenly the whole application hangs, and I get a message saying
"OneNote has stopped working... Looking for a solution that might solve the
problem..."
- This lasts for at least 5 minutes - as I am panicing in the middle of my
final statement etc..
- Then I - still in panic - stop the whole application, and restart. Then
the problem is gone (until the next 6 hours...).

Is this a bug? Any suggestions?

Regards, Henrik

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Old 08-23-2007, 10:50 AM
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  #2 (permalink)  
Old 08-23-2007, 02:20 PM
Josh Einstein
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Re: ON 2007 hangs after 6 hrs - every time...

Using Vista? Be sure to let it create the crash dump and then be sure to
submit them to Microsoft when prompted. They actually DO look at them and
they are very helpful in finding and fixing bugs.

1) Are you using voice recording at the time? Maybe the file is getting too
big?
2) Try turning off audio indexing (Tools -> Options -> Audio and Video ->
Uncheck Enable searching audio...)
3) Try temporarily turning off other "automatic" features such as automatic
backup, automatic optimization, automatically lock sections, etc to see if
that resolves the problem.
4) Check the task manager (ctl+alt+del) after a few hours but before the
problem to see if the OneNote.exe process is taking an usually large amount
of memory.

--
Josh Einstein (Tablet PC MVP)
Einstein Technologies
Tablet Enhancements for Outlook - Try it free: www.tabletoutlook.com


"henrik" <henrik@norwaii.com> wrote in message
news:C5C2E93F-1A75-446C-9489-C220812DF4BF@microsoft.com...
>I am using OneNote in court and always experience the same thing;
> - at about 15.00, after a trial starting at 09.00 and using OneNote all
> the time, it suddenly starts to get slow and especially ereasing is very
> slow.
> - then suddenly the whole application hangs, and I get a message saying
> "OneNote has stopped working... Looking for a solution that might solve
> the problem..."
> - This lasts for at least 5 minutes - as I am panicing in the middle of my
> final statement etc..
> - Then I - still in panic - stop the whole application, and restart. Then
> the problem is gone (until the next 6 hours...).
>
> Is this a bug? Any suggestions?
>
> Regards, Henrik


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  #3 (permalink)  
Old 08-24-2007, 05:10 AM
masood
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Posts: n/a
RE: ON 2007 hangs after 6 hrs - every time...

this is not a bug but you please increase your Ram or your harddisk space ,
it is because one note need buffer space to work and when it is not getting
that it hangs .

"henrik" wrote:

> I am using OneNote in court and always experience the same thing;
> - at about 15.00, after a trial starting at 09.00 and using OneNote all the
> time, it suddenly starts to get slow and especially ereasing is very slow.
> - then suddenly the whole application hangs, and I get a message saying
> "OneNote has stopped working... Looking for a solution that might solve the
> problem..."
> - This lasts for at least 5 minutes - as I am panicing in the middle of my
> final statement etc..
> - Then I - still in panic - stop the whole application, and restart. Then
> the problem is gone (until the next 6 hours...).
>
> Is this a bug? Any suggestions?
>
> Regards, Henrik
>

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  #4 (permalink)  
Old 08-24-2007, 08:50 AM
Dave
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Posts: n/a
Re: ON 2007 hangs after 6 hrs - every time...

This is OBVIOUSLY a bug and not good program behaviour.

Why not restart every 4 or 5 hours as a circumvention though?

You could use task manager to monitor OneNote's and the system's [or some
other app's] memory usage and perhaps add more RAM if appropriate and this
may change the behaviour. Maybe not.

Dave

"masood" <masood@discussions.microsoft.com> wrote in message
news:99A3B976-EC57-4A2A-90B3-5C4A87791F44@microsoft.com...
> this is not a bug but you please increase your Ram or your harddisk space
> ,
> it is because one note need buffer space to work and when it is not
> getting
> that it hangs .
>
> "henrik" wrote:
>
>> I am using OneNote in court and always experience the same thing;
>> - at about 15.00, after a trial starting at 09.00 and using OneNote all
>> the
>> time, it suddenly starts to get slow and especially ereasing is very
>> slow.
>> - then suddenly the whole application hangs, and I get a message saying
>> "OneNote has stopped working... Looking for a solution that might solve
>> the
>> problem..."
>> - This lasts for at least 5 minutes - as I am panicing in the middle of
>> my
>> final statement etc..
>> - Then I - still in panic - stop the whole application, and restart. Then
>> the problem is gone (until the next 6 hours...).
>>
>> Is this a bug? Any suggestions?
>>
>> Regards, Henrik
>>


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  #5 (permalink)  
Old 08-24-2007, 09:50 AM
Ilya Koulchin
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Posts: n/a
Re: ON 2007 hangs after 6 hrs - every time...

henrik wrote:
> I am using OneNote in court and always experience the same thing;
> - at about 15.00, after a trial starting at 09.00 and using OneNote all
> the time, it suddenly starts to get slow and especially ereasing is very
> slow.
> - then suddenly the whole application hangs, and I get a message saying
> "OneNote has stopped working... Looking for a solution that might solve
> the problem..."
> - This lasts for at least 5 minutes - as I am panicing in the middle of
> my final statement etc..
> - Then I - still in panic - stop the whole application, and restart.
> Then the problem is gone (until the next 6 hours...).


Could you submit an error report and post the bucket number? You can get
the bucket ID by opening the Control Panel, bringing up Administrative
Tools, then opening the Event Viewer. Open the application log and look
for error/info messages from OneNote, around the time you sent in the
error reports. One of them will have the bucket ID in the info you see
if you doubleclick the event.

Ilya
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