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  #1 (permalink)  
Old 02-22-2007, 12:16 AM
Ihar
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Saving to Network Drive

Hi

I have Vista business, running Office 2007 Pro. I connect to a shared
network drive via a wireless connection. The drive is a Chronos Lan-Disk
drive, connected to the wireless router via standard utp cable.

From the network drive, I am able to open documents and work on them, but I
am unable to save back to the drive.

If I am saving a new file to the network drive, the file that I am trying to
save gets created as a 0kb file and then I get asked repeatedly to save the
file, I end up saving the file to local disk and then use windows explorer
to copy and paste the file to the drive.

If I have opened an existing document on the drive and then want to save it,
the file size gets reset to 0kb and I get an error message saying that the
file has not been saved and I once again save it to the local drive and then
copy and paste it to the server drive.

I am not sure if this is an Office problem, a Vista problem or a hardware
problem (firmware on the drive, I am using the latest firmware available
though.)

Any assistance in this matter would be greatly appreciated

Regards

Ihar

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Old 02-22-2007, 12:16 AM
  #2 (permalink)  
Old 02-22-2007, 06:01 AM
Malke
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Re: Saving to Network Drive

Ihar wrote:
> Hi
>
> I have Vista business, running Office 2007 Pro. I connect to a shared
> network drive via a wireless connection. The drive is a Chronos
> Lan-Disk drive, connected to the wireless router via standard utp cable.
>
> From the network drive, I am able to open documents and work on them,
> but I am unable to save back to the drive.
>
> If I am saving a new file to the network drive, the file that I am
> trying to save gets created as a 0kb file and then I get asked
> repeatedly to save the file, I end up saving the file to local disk and
> then use windows explorer to copy and paste the file to the drive.
>
> If I have opened an existing document on the drive and then want to save
> it, the file size gets reset to 0kb and I get an error message saying
> that the file has not been saved and I once again save it to the local
> drive and then copy and paste it to the server drive.
>
> I am not sure if this is an Office problem, a Vista problem or a
> hardware problem (firmware on the drive, I am using the latest firmware
> available though.)


It sounds like the read/write permissions aren't correct on the Chronos
for the Vista user. If it is running a version of *nix (as so many NAS
are) then you might need to look at its configuration. I'd contact the
Chronos tech support people as the next step in troubleshooting.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
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  #3 (permalink)  
Old 02-26-2007, 08:45 PM
Stevo
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Re: Saving to Network Drive

Is this related?
http://www.howtofixcomputers.com/bb/...c.php?t=215015

Stevo

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  #4 (permalink)  
Old 03-02-2007, 12:30 AM
Ihar
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Re: Saving to Network Drive

Thanks Stevo, it is a nice place to keep a look out for a solution, but
there is not one yet.

Steve

"Stevo" <no@spam.invalid> wrote in message
news:12u7d14co4msu08@news.supernews.com...
> Is this related?
> http://www.howtofixcomputers.com/bb/...c.php?t=215015
>
> Stevo
>


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  #5 (permalink)  
Old 03-02-2007, 12:30 AM
Ihar
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Re: Saving to Network Drive

Just ran a test, get the same problem when using a shared drive on an XP Pro
machine

So now I don't think it is the Chronos Drive share settings.

"Malke" <notreally@invalid.invalid> wrote in message
news:OhVF0ioVHHA.4668@TK2MSFTNGP04.phx.gbl...
> Ihar wrote:
>> Hi
>>
>> I have Vista business, running Office 2007 Pro. I connect to a shared
>> network drive via a wireless connection. The drive is a Chronos Lan-Disk
>> drive, connected to the wireless router via standard utp cable.
>>
>> From the network drive, I am able to open documents and work on them,
>> but I am unable to save back to the drive.
>>
>> If I am saving a new file to the network drive, the file that I am trying
>> to save gets created as a 0kb file and then I get asked repeatedly to
>> save the file, I end up saving the file to local disk and then use
>> windows explorer to copy and paste the file to the drive.
>>
>> If I have opened an existing document on the drive and then want to save
>> it, the file size gets reset to 0kb and I get an error message saying
>> that the file has not been saved and I once again save it to the local
>> drive and then copy and paste it to the server drive.
>>
>> I am not sure if this is an Office problem, a Vista problem or a hardware
>> problem (firmware on the drive, I am using the latest firmware available
>> though.)

>
> It sounds like the read/write permissions aren't correct on the Chronos
> for the Vista user. If it is running a version of *nix (as so many NAS
> are) then you might need to look at its configuration. I'd contact the
> Chronos tech support people as the next step in troubleshooting.
>
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User


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  #6 (permalink)  
Old 03-02-2007, 06:30 AM
Malke
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Re: Saving to Network Drive

Ihar wrote:
> Just ran a test, get the same problem when using a shared drive on an XP
> Pro machine
>
> So now I don't think it is the Chronos Drive share settings.



Do you have any drive quotas set?


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
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  #7 (permalink)  
Old 03-02-2007, 10:00 AM
Troy Lokitz
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Re: Saving to Network Drive

Another question: are you running on a wireless network? Is the machine that
you are having problems with wireless?

I am experiencing wierd wireless issues....

"Malke" wrote:

> Ihar wrote:
> > Just ran a test, get the same problem when using a shared drive on an XP
> > Pro machine
> >
> > So now I don't think it is the Chronos Drive share settings.

>
>
> Do you have any drive quotas set?
>
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>

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  #8 (permalink)  
Old 03-02-2007, 02:45 PM
Rich
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Posts: n/a
Re: Saving to Network Drive

I have the exact same issue and lost a day of work trying to get this
working. I did a system restore on a new hp pavilion 9225us and since then I
cannot save either. I reset my networks, changed workgroup and network names
etc. and all other computers except my Vista 64 ultimate can save to the
server. I also use photoshop and get the same error so it must not be limited
to just microsoft word or excel.

Any help would be greatly appreciated!

"Ihar" wrote:

> Thanks Stevo, it is a nice place to keep a look out for a solution, but
> there is not one yet.
>
> Steve
>
> "Stevo" <no@spam.invalid> wrote in message
> news:12u7d14co4msu08@news.supernews.com...
> > Is this related?
> > http://www.howtofixcomputers.com/bb/...c.php?t=215015
> >
> > Stevo
> >

>
>

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  #9 (permalink)  
Old 03-05-2007, 04:00 AM
Ihar
Newsgroup Contributor
 
Posts: n/a
Re: Saving to Network Drive

Malke, no there are no drive quotas involved

Troy, yes it is a wireless network, I am linked via wireless to the router,
the drive in question is a LAN Drive and is hardwired to the router.



"Troy Lokitz" <TroyLokitz@discussions.microsoft.com> wrote in message
news:72899F41-E076-4696-99E3-663474E008C0@microsoft.com...
> Another question: are you running on a wireless network? Is the machine
> that
> you are having problems with wireless?
>
> I am experiencing wierd wireless issues....
>
> "Malke" wrote:
>
>> Ihar wrote:
>> > Just ran a test, get the same problem when using a shared drive on an
>> > XP
>> > Pro machine
>> >
>> > So now I don't think it is the Chronos Drive share settings.

>>
>>
>> Do you have any drive quotas set?
>>
>>
>> Malke
>> --
>> Elephant Boy Computers
>> www.elephantboycomputers.com
>> "Don't Panic!"
>> MS-MVP Windows - Shell/User
>>


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  #10 (permalink)  
Old 03-05-2007, 04:15 AM
Ihar
Newsgroup Contributor
 
Posts: n/a
Re: Saving to Network Drive

oh, the XP Pro machine is also hardwired to the same router

"Troy Lokitz" <TroyLokitz@discussions.microsoft.com> wrote in message
news:72899F41-E076-4696-99E3-663474E008C0@microsoft.com...
> Another question: are you running on a wireless network? Is the machine
> that
> you are having problems with wireless?
>
> I am experiencing wierd wireless issues....
>
> "Malke" wrote:
>
>> Ihar wrote:
>> > Just ran a test, get the same problem when using a shared drive on an
>> > XP
>> > Pro machine
>> >
>> > So now I don't think it is the Chronos Drive share settings.

>>
>>
>> Do you have any drive quotas set?
>>
>>
>> Malke
>> --
>> Elephant Boy Computers
>> www.elephantboycomputers.com
>> "Don't Panic!"
>> MS-MVP Windows - Shell/User
>>


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  #11 (permalink)  
Old 05-05-2007, 03:58 PM
Vee
Newsgroup Contributor
 
Posts: n/a
Re: Saving to Network Drive

Hi,

am having the same problem saving from Vista Business (Office 2007, but also
notepad to network drive)
Please, if there is a solution to this please post here.



"Rich" wrote:

> I have the exact same issue and lost a day of work trying to get this
> working. I did a system restore on a new hp pavilion 9225us and since then I
> cannot save either. I reset my networks, changed workgroup and network names
> etc. and all other computers except my Vista 64 ultimate can save to the
> server. I also use photoshop and get the same error so it must not be limited
> to just microsoft word or excel.
>
> Any help would be greatly appreciated!
>
> "Ihar" wrote:
>
> > Thanks Stevo, it is a nice place to keep a look out for a solution, but
> > there is not one yet.
> >
> > Steve
> >
> > "Stevo" <no@spam.invalid> wrote in message
> > news:12u7d14co4msu08@news.supernews.com...
> > > Is this related?
> > > http://www.howtofixcomputers.com/bb/...c.php?t=215015
> > >
> > > Stevo
> > >

> >
> >

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