I have Office 2000 SP 1 and help is installed.

The issue: When I open help by pressing F1, clicking help etc. etc. in Word
or any of the other applications the animation i.e. clpit doesn't appear and
the help window doesn't open. I do however hear clipit "tapping" through the
speakers.

I have tried toggling the assistant control, which doesn't work. I have
tried a whole series of queries on a number of search engines and it seems no
one has any information on this issue.

How does one fix this?

See http://support.microsoft.com/?kbid=319956 "The Answer Wizard and the
Help Index tabs appear blank when you use Help in an Office program" for
a possible explanation and solution.

mikifinaz wrote:

> I have Office 2000 SP 1 and help is installed.
>
> The issue: When I open help by pressing F1, clicking help etc. etc. in Word
> or any of the other applications the animation i.e. clpit doesn't appear and
> the help window doesn't open. I do however hear clipit "tapping" through the
> speakers.
>
> I have tried toggling the assistant control, which doesn't work. I have
> tried a whole series of queries on a number of search engines and it seems no
> one has any information on this issue.
>
> How does one fix this?
>
>
>