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Old 11-03-2009, 11:30 AM
Posco Grubb
Newsgroup Contributor
 
Posts: n/a
Starting Office application delayed every time by Windows configur

Every time I open Microsoft Word, Excel, or PowerPoint, a message pops up
that says "Preparing to install..." followed by "Please wait while Windows
configures Microsoft Office Ultimate 2007". A progress bar moves back and
forth three times, and then the Office application opens. Sometimes UAC is
triggered right before the application opens.

This is really annoying, and really slows down my day. And causes my wife to
bug me and complain about upgrading to Windows 7 (this extra configuring
NEVER happened back in good ol' Windows XP SP3).

My setup: Windows 7 32-bit Custom (fresh) install running on Intel Core 2
Duo with 2 GB RAM, plenty of HDD space free. The computer is not part of a
domain, and the user is an Administrator (and this happens to Standard users
as well). Office version is 12.0.6425.1000, SP2 has been installed.

Here is what I have already tried:

A. Ran Office Diagnostics. It did not detect anything wrong.

B. Uninstalled Office. Performed all steps in
http://support.microsoft.com/kb/928218 to ensure all traces of Office have
been removed. Re-install Office with antivirus and antimalware protection
turned off (and network adapter disabled).

C. Modified Registry to include
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\W ord\Options NoReReg DWORD
set to 1, according to http://support.microsoft.com/kb/928091. I don't have
multiple versions of Office installed, but I thought this might help because
of possible residual stuff in the Registry due to the Microsoft Easy File
Transfer I performed after installing Windows 7. The files were transferred
from an XP installation. Well, it did not help.

D. Created my own shortcuts to Office programs. These shortcuts do not cause
the Windows configuration message, and they launch the Office programs
immediately. However, Windows does not use these shortcuts when an Office
file is double-clicked or a jump-list item is used. In those two latter
cases, the Windows configuration message still appears. Not a solution.

E. Looked for warnings and errors in the Windows Event Viewer. Here is what
I found:

For every time the Windows configuration message appeared, there were two
application warnings:

Log Name: Application
Source: MsiInstaller
Date: 11/3/2009 10:53:05 AM
Event ID: 1001
Task Category: None
Level: Warning
Keywords: Classic
User: keeper7\superuser
Computer: keeper7
Description:
Detection of product '{91120000-002E-0000-0000-0000000FF1CE}', feature
'WORDFiles' failed during request for component
'{0638C49D-BB8B-4CD1-B191-051E8F325736}'
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">1001</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-11-03T18:53:05.000000000Z" />
<EventRecordID>5972</EventRecordID>
<Channel>Application</Channel>
<Computer>keeper7</Computer>
<Security UserID="S-1-5-21-3463547621-1197069869-1361609768-1002" />
</System>
<EventData>
<Data>{91120000-002E-0000-0000-0000000FF1CE}</Data>
<Data>WORDFiles</Data>
<Data>{0638C49D-BB8B-4CD1-B191-051E8F325736}</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>
</Data>
</EventData>
</Event>

This Event ID 1001 warning is slightly different for each Office
application. The second warning is

Log Name: Application
Source: MsiInstaller
Date: 11/3/2009 10:53:05 AM
Event ID: 1004
Task Category: None
Level: Warning
Keywords: Classic
User: keeper7\superuser
Computer: keeper7
Description:
Detection of product '{91120000-002E-0000-0000-0000000FF1CE}', feature
'ProductFiles', component '{98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}' failed.
The resource '' does not exist.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">1004</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-11-03T18:53:05.000000000Z" />
<EventRecordID>5971</EventRecordID>
<Channel>Application</Channel>
<Computer>keeper7</Computer>
<Security UserID="S-1-5-21-3463547621-1197069869-1361609768-1002" />
</System>
<EventData>
<Data>{91120000-002E-0000-0000-0000000FF1CE}</Data>
<Data>ProductFiles</Data>
<Data>{98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}</Data>
<Data>
</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>
</Data>
</EventData>
</Event>

Seeing these events caused me to try the resolution in
http://support.microsoft.com/kb/911682 but this is for versions of Office
earlier than Office 2007. The changes to my registry in this KB article
caused new errors in Office and other Windows applications, so I had to undo
those changes via System Restore.

I'm really desperate! My wife is breathing down my back! MVP's, please help!

With many thanks in advance,
Posco


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Old 11-03-2009, 11:30 AM
  #2 (permalink)  
Old 11-03-2009, 12:10 PM
Daddy
Newsgroup Contributor
 
Posts: n/a
Re: Starting Office application delayed every time by Windows configur

"Solving Setup Errors by Using the SubInACL Tool to Repair File and Registry
Permissions"
http://blogs.msdn.com/astebner/archi...04/739820.aspx

Daddy

"Posco Grubb" <PoscoGrubb@discussions.microsoft.com> wrote in message
news:C9BB5713-BB7D-4D63-B4E6-598D017A7F8C@microsoft.com...
> Every time I open Microsoft Word, Excel, or PowerPoint, a message pops up
> that says "Preparing to install..." followed by "Please wait while Windows
> configures Microsoft Office Ultimate 2007". A progress bar moves back and
> forth three times, and then the Office application opens. Sometimes UAC is
> triggered right before the application opens.
>
> This is really annoying, and really slows down my day. And causes my wife
> to
> bug me and complain about upgrading to Windows 7 (this extra configuring
> NEVER happened back in good ol' Windows XP SP3).
>
> My setup: Windows 7 32-bit Custom (fresh) install running on Intel Core 2
> Duo with 2 GB RAM, plenty of HDD space free. The computer is not part of a
> domain, and the user is an Administrator (and this happens to Standard
> users
> as well). Office version is 12.0.6425.1000, SP2 has been installed.
>
> Here is what I have already tried:
>
> A. Ran Office Diagnostics. It did not detect anything wrong.
>
> B. Uninstalled Office. Performed all steps in
> http://support.microsoft.com/kb/928218 to ensure all traces of Office have
> been removed. Re-install Office with antivirus and antimalware protection
> turned off (and network adapter disabled).
>
> C. Modified Registry to include
> HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\W ord\Options NoReReg
> DWORD
> set to 1, according to http://support.microsoft.com/kb/928091. I don't
> have
> multiple versions of Office installed, but I thought this might help
> because
> of possible residual stuff in the Registry due to the Microsoft Easy File
> Transfer I performed after installing Windows 7. The files were
> transferred
> from an XP installation. Well, it did not help.
>
> D. Created my own shortcuts to Office programs. These shortcuts do not
> cause
> the Windows configuration message, and they launch the Office programs
> immediately. However, Windows does not use these shortcuts when an Office
> file is double-clicked or a jump-list item is used. In those two latter
> cases, the Windows configuration message still appears. Not a solution.
>
> E. Looked for warnings and errors in the Windows Event Viewer. Here is
> what
> I found:
>
> For every time the Windows configuration message appeared, there were two
> application warnings:
>
> Log Name: Application
> Source: MsiInstaller
> Date: 11/3/2009 10:53:05 AM
> Event ID: 1001
> Task Category: None
> Level: Warning
> Keywords: Classic
> User: keeper7\superuser
> Computer: keeper7
> Description:
> Detection of product '{91120000-002E-0000-0000-0000000FF1CE}', feature
> 'WORDFiles' failed during request for component
> '{0638C49D-BB8B-4CD1-B191-051E8F325736}'
> Event Xml:
> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> <System>
> <Provider Name="MsiInstaller" />
> <EventID Qualifiers="0">1001</EventID>
> <Level>3</Level>
> <Task>0</Task>
> <Keywords>0x80000000000000</Keywords>
> <TimeCreated SystemTime="2009-11-03T18:53:05.000000000Z" />
> <EventRecordID>5972</EventRecordID>
> <Channel>Application</Channel>
> <Computer>keeper7</Computer>
> <Security UserID="S-1-5-21-3463547621-1197069869-1361609768-1002" />
> </System>
> <EventData>
> <Data>{91120000-002E-0000-0000-0000000FF1CE}</Data>
> <Data>WORDFiles</Data>
> <Data>{0638C49D-BB8B-4CD1-B191-051E8F325736}</Data>
> <Data>(NULL)</Data>
> <Data>(NULL)</Data>
> <Data>(NULL)</Data>
> <Data>
> </Data>
> </EventData>
> </Event>
>
> This Event ID 1001 warning is slightly different for each Office
> application. The second warning is
>
> Log Name: Application
> Source: MsiInstaller
> Date: 11/3/2009 10:53:05 AM
> Event ID: 1004
> Task Category: None
> Level: Warning
> Keywords: Classic
> User: keeper7\superuser
> Computer: keeper7
> Description:
> Detection of product '{91120000-002E-0000-0000-0000000FF1CE}', feature
> 'ProductFiles', component '{98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}' failed.
> The resource '' does not exist.
> Event Xml:
> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
> <System>
> <Provider Name="MsiInstaller" />
> <EventID Qualifiers="0">1004</EventID>
> <Level>3</Level>
> <Task>0</Task>
> <Keywords>0x80000000000000</Keywords>
> <TimeCreated SystemTime="2009-11-03T18:53:05.000000000Z" />
> <EventRecordID>5971</EventRecordID>
> <Channel>Application</Channel>
> <Computer>keeper7</Computer>
> <Security UserID="S-1-5-21-3463547621-1197069869-1361609768-1002" />
> </System>
> <EventData>
> <Data>{91120000-002E-0000-0000-0000000FF1CE}</Data>
> <Data>ProductFiles</Data>
> <Data>{98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}</Data>
> <Data>
> </Data>
> <Data>(NULL)</Data>
> <Data>(NULL)</Data>
> <Data>
> </Data>
> </EventData>
> </Event>
>
> Seeing these events caused me to try the resolution in
> http://support.microsoft.com/kb/911682 but this is for versions of Office
> earlier than Office 2007. The changes to my registry in this KB article
> caused new errors in Office and other Windows applications, so I had to
> undo
> those changes via System Restore.
>
> I'm really desperate! My wife is breathing down my back! MVP's, please
> help!
>
> With many thanks in advance,
> Posco
>
>



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  #3 (permalink)  
Old 11-06-2009, 02:10 AM
IH
Newsgroup Contributor
 
Posts: n/a
Re: Starting Office application delayed every time by Windowsconfigur

On Nov 3, 12:00*pm, "Daddy" <da...@invalid.invalid> wrote:
> "Solving Setup Errors by Using the SubInACL Tool to Repair File and Registry
> Permissions"http://blogs.msdn.com/astebner/archive/2006/09/04/739820.aspx
>
> Daddy
>


Ok, I tried using the SubInACL tool, and I guess it repaired
permissions to a bunch of registry keys, but I'm still having the
problem described in the OP. Significantly, the errors I'm seeing in
the Event Log do not indicate a problem with registry key permissions.
That is, it appears that the problem described in the SubInACL page --
setup errors -- is different from what I am encountering.

Can anyone else help? please?
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