I had MS Office 2003 and recently purchased Office 2007 on ebay thinking that
I would be getting a disc but instead I received a link to download. When I
try to open a document on Word, I go to the page and click on the logo in the
upper left corner or click anywhere on the page and I get a bar on top that
reads "Document1 - Microsoft Word non-commercial use" and get the hourglass.
If I click on the 'X', I get the message that the program is not responding,
send error report, etc, etc. Over and over again.
If I try to save a new document, I get the same situation as above. How do
I access my documents or produce new documents?

"pencilpusher57" <pencilpusher57@discussions.microsoft.com> wrote in message
news:593B1BE5-9CB9-4AF0-A028-8D9A4419E97D@microsoft.com...
> I had MS Office 2003 and recently purchased Office 2007 on ebay thinking
> that
> I would be getting a disc but instead I received a link to download. When
> I
> try to open a document on Word, I go to the page and click on the logo in
> the
> upper left corner or click anywhere on the page and I get a bar on top
> that
> reads "Document1 - Microsoft Word non-commercial use" and get the
> hourglass.
> If I click on the 'X', I get the message that the program is not
> responding,
> send error report, etc, etc. Over and over again.
> If I try to save a new document, I get the same situation as above. How
> do
> I access my documents or produce new documents?

The only place you can LEGALLY download Office 2007 is either MSDN, Technet
or the MS Office website itself.
I suggest that you report this vendor to EBay and attempt to get your money
back.
If they were a legitimate vendor you would have received a DVD and product
key.

You might want to try Support for this one:
http://support.microsoft.com/ph/11377#tab1
--
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@Officegal


"pencilpusher57" wrote:

> I had MS Office 2003 and recently purchased Office 2007 on ebay thinking that
> I would be getting a disc but instead I received a link to download. When I
> try to open a document on Word, I go to the page and click on the logo in the
> upper left corner or click anywhere on the page and I get a bar on top that
> reads "Document1 - Microsoft Word non-commercial use" and get the hourglass.
> If I click on the 'X', I get the message that the program is not responding,
> send error report, etc, etc. Over and over again.
> If I try to save a new document, I get the same situation as above. How do
> I access my documents or produce new documents?