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Old 08-17-2009, 12:11 PM
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Question Publisher 2007 cannot open .pub file but Publisher 2003 can?

Ok, this is a mystery.

I just recently bought Office 2007 Professional. Installed it on my Vista Business 64 bit O/S laptop and now I cannot open any .pub files created post 01/01/09 (I seem to be OK with any .pub files created prior to this date, go figure).

The only message I get from Publisher 2007 after I open this file is "Publisher cannot open the file.". I have tried opening this from Open Files menu and also from clicking on the same file from Windows Explorer.

So I installed Publisher 2003 from my Office 2003 Business suite on the same laptop. This same file that won't open in Publisher 2007 now OPENS in Publisher 2003! It's fine, all the content is there, saves ok, re-open ok, it's a normal .pub file. I tried again in Publisher 2007, still NO JOY.

Huh?!?!?

The source of this issue came from my colleague who also has a retail stand alone version of Publisher 2007 as he could not open the same and other .pub files created post 01/01/09, so we now have 2 different machines that won't open these .pub files. We could both open these files about a month ago...so something in the patch from M$ has screwed him up. Mine is a new laptop so I cannot say at my end but I seem to now have the same problem with my version of Publisher 2007.

Suffice to say that if I didn't need these files, I would have ignored them but I need these files to work in Publisher 2007 otherwise what's the point of having the upgraded suite?

I have put an email call to Microsoft Tech Support but have not heard back from them yet.

Any tip, hints, fixes would be appreciated. Thxs!

Last edited by Albsterama; 08-17-2009 at 12:25 PM.. Reason: update subject title
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Old 08-17-2009, 12:11 PM
  #2 (permalink)  
Old 08-17-2009, 01:11 PM
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Re: Publisher 2007 cannot open .pub file but Publisher 2003 can!

Argh, some of my 2008 files can't open! what the hell is going on here.
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Old 08-17-2009, 02:30 PM
JoAnn Paules
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Re: Publisher 2007 cannot open .pub file but Publisher 2003 can!

There is a known issue and you can request the hotfix. (I had to do it
myself.)

http://support.microsoft.com/kb/972566

--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



"undisclosed" wrote in message
news:a2e0e2d8ea833613e5c4432696680a83@nntp-gateway.com...
>
> Argh, some of my 2008 files can't open! what the hell is going on here.
>
>
> --
> Albsterama


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Old 08-17-2009, 04:02 PM
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Re: Publisher 2007 cannot open .pub file but Publisher 2003 can!

Thanks for the quick reply - it's very much appreciated! I'll do the update as soon as it's emailed to me.

Now I am having problems with converting my .pub files to .pdf files using the Publisher 2003 on Vista 64.

Oh man, am I starting to hate Vista 64!!! Again, the same file converts fine to PDF using Acrobat Distiller 8 when I was on XP and now in Vista 64, it's bombing out. Crashes the splwow64.exe.


%%[ ProductName: Distiller ]%%
%%[Page: 1]%%
%%[Page: 2]%%
%%[Page: 3]%%
%%[Page: 4]%%
%%[Page: 5]%%
%%[Page: 6]%%
%%[Page: 7]%%
%%[Page: 8]%%
%%[Page: 9]%%
%%[ Error: ioerror; OffendingCommand: imageDistiller; ErrorInfo: DCTDecodeFilter Source error or end in scan 0 8x8 block 9710 ]%%

Stack:
-dict-


%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%



It seems to be font related for a header title. As soon as I change the original font of Lucida to Arial Balck, it converts fine. WTH! Any ideas here, searching the forums didn't show too much and I am not sure if this Publisher 2003/2007, Vista 64 or Adobe...

Last edited by Albsterama; 08-17-2009 at 04:05 PM..
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Old 08-17-2009, 05:01 PM
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Re: Publisher 2007 cannot open .pub file but Publisher 2003 can!

Ok, for some reason, it only like truetype outline font for the distiller but not the postscript outline ones. I have no idea why this difference between the vista setup and my xp setup.
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Old 08-17-2009, 05:47 PM
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Thumbs up Re: Publisher 2007 cannot open .pub file but Publisher 2003 can!

Holy moly - you guys are AWESOME! This hot fix worked!!!!!!

Many thanks good buddy!

Quote:
Originally Posted by JoAnn Paules View Post
There is a known issue and you can request the hotfix. (I had to do it
myself.)

Description of the Publisher 2007 hotfix package (Publisher.msp): June 30, 2009

--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



"undisclosed" wrote in message
news:a2e0e2d8ea833613e5c4432696680a83@nntp-gateway.com...
>
> Argh, some of my 2008 files can't open! what the hell is going on here.
>
>
> --
> Albsterama
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Old 08-18-2009, 10:50 AM
JoAnn Paules
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Re: Publisher 2007 cannot open .pub file but Publisher 2003 can!

YEA!!!

Glad to have helped.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"


<undisclosed> wrote in message
news:43978974f30aa426c839cd75fe7a1a01@nntp-gateway.com...
>
> Holy moly - you guys are AWESOME! This hot fix worked!!!!!!
>
> Many thanks good buddy!
>
> JoAnn Paules;1580281 Wrote:
>> There is a known issue and you can request the hotfix. (I had to do it
>> myself.)
>>
>> 'Description of the Publisher 2007 hotfix package
>> (Publisher.msp): June 30, 2009'
>> (http://support.microsoft.com/kb/972566)
>>
>> --
>> JoAnn Paules
>> MVP Microsoft [Publisher]
>> Tech Editor for "Microsoft Publisher 2007 For Dummies"
>>
>>
>>
>> "undisclosed" wrote in message
>> news:a2e0e2d8ea833613e5c4432696680a83@nntp-gateway.com...
>> >
>> > Argh, some of my 2008 files can't open! what the hell is going on

>> here.
>> >
>> >
>> > --
>> > Albsterama

>
>
> --
> Albsterama



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Old 10-28-2009, 12:55 PM
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Re: Publisher 2007 cannot open .pub file but Publisher 2003 can!

Neither the "hotfix" nor the registry entry works as a solution.
I can open .pub files all day with '03 - but not with '07.

Next solution MVP??
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  #9 (permalink)  
Old 10-28-2009, 01:20 PM
bwcc
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Re: Publisher 2007 cannot open .pub file but Publisher 2003 can!


We have now over 100 installation of Office 2007 with SP2 at our
location.
This problem has just surfaced (not to mention all the other ones w/
O-07) and neither the hotfix or the registry fix works.

Those with Publisher 2003 have no problems opening .pub files - just
the ones with Publisher 2007 (from the Office 2007 Suite).

So - next solution MVP?


--
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View this thread: http://forums.techarena.in/ms-office...rt/1233007.htm

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  #10 (permalink)  
Old 10-28-2009, 01:50 PM
JoAnn Paules
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Re: Publisher 2007 cannot open .pub file but Publisher 2003 can!

All files or just some?

--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



"bwcc" <bwcc.40scbf@DoNotSpam.com> wrote in message
news:bwcc.40scbf@DoNotSpam.com...
>
> We have now over 100 installation of Office 2007 with SP2 at our
> location.
> This problem has just surfaced (not to mention all the other ones w/
> O-07) and neither the hotfix or the registry fix works.
>
> Those with Publisher 2003 have no problems opening .pub files - just
> the ones with Publisher 2007 (from the Office 2007 Suite).
>
> So - next solution MVP?
>
>
> --
> bwcc
> ------------------------------------------------------------------------
> bwcc's Profile: http://forums.techarena.in/members/149645.htm
> View this thread: http://forums.techarena.in/ms-office...rt/1233007.htm
>
> http://forums.techarena.in
>


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  #11 (permalink)  
Old 10-29-2009, 01:50 PM
Mary Sauer
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Re: Publisher 2007 cannot open .pub file but Publisher 2003 can!

There is always the option to uninstall the service pack.

Microsoft Service Pack Uninstall Tool for the 2007 Microsoft Office suite
http://support.microsoft.com/kb/954914/en-us

If you have Norton, it can prevent you from opening Publisher files at times.
How to use Office programs with the Norton AntiVirus Office plug-in
http://support.microsoft.com/kb/329820/en-us

--
Mary Sauer
http://msauer.mvps.org/

"undisclosed" wrote in message
news:2eb0eb77bd8cbd3d0281df982bd148b6@nntp-gateway.com...
>
> Neither the "hotfix" nor the registry entry works as a solution.
> I can open .pub files all day with '03 - but not with '07.
>
> Next solution MVP??
>
>
> --
> bwcc



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