no problem.

it is a confusing issue
you have.

so correct me if I don't
understand the following:

at this time your laptop does
not have office student or
office professional installed.

however, when you click on
an office file, the installation
process is initiated for the
"hybrid" version but the
mso files/folder cannot
be found on the disk.

there should be a folder
on the drive called mso
and it would have all the
student office setup
files that setup cannot
locate.

---------------------

what I would do is to double
check "services" via admin
tools and ensure that the
service for

"office source engine" and
"microsoft office diagnostic"
services are enabled.

perhaps if they are disabled
then this may be a problem.

------------------------

another thing to try it to go
ahead and reinstall the
student office version on the
laptop since it was functional and
you did not have this issue
pertaining to setup.

you may be able to use
a system restore point
to restore those system
files.

or perhaps you may even
consider a factory restore
to get the machine back to
its original and functional
state.

( but if you do, then be sure
to copy or move your personal
files off the disk or they will
be wiped away.

you can upload 25gigs for
free up to microsofts skydrive
server.)

------------------

then you can install office
pro on the laptop into
a different folder/directory.

you will have two functioning
office's but then you won't
have the problem with setup.

then we can work on having
the student version removed.

-------------------

there is yet one more option.

if your office professional is
new and a retail version,

then you are entitled for direct
technical support from microsoft
at any time after purchase.

this would be an ideal manner
to have the issue resolved because
it may be a bug "they" have to
fix and document.

---------------------

let me now what you think
with the above options.


--
db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- ********.com
"share the nirvana" - dbZen

~~~~~~~~~~~~~~~~~~
>
>

"halo_quebec" <haloquebec@discussions.microsoft.com> wrote in message
news:A3E503AC-BBC9-4A5A-835B-2ED3DDA46283@microsoft.com...
> first: i think i had office student 2007 with my laptop when i bought
> it...
> but i unistalled it and i installed 2007 professionnel...
>
> second: i have no problem to provide you the link, but how can i find it?
> lol...
>
> and i want to tell you again, THANK YOU VERY MUCH FOR YOUR HELP!!!
>
>
> "db" wrote:
>
>> it is confusing because
>> I'm not really sure where
>> the "oem hybrid" comes
>> from.
>>
>> if hp didn't provide it to
>> you then,
>>
>> it seems to me that you
>> should contact the sellers
>> who provided you with
>> that oem hybrid for instructions
>> on how to select and activate
>> the particular version of office
>> you want.
>>
>> can you provide me with
>> the link for the source of
>> your oem hybrid?
>>
>> --
>>
>> db·´¯`·...¸><)))º>
>> DatabaseBen, Retired Professional
>> - Systems Analyst
>> - Database Developer
>> - Accountancy
>> - Veteran of the Armed Forces
>> - Microsoft Partner
>> - ********.com
>> ~~~~~~~~~~"share the nirvana" - dbZen
>>
>> >
>> >
>>
>> "halo_quebec" <haloquebec@discussions.microsoft.com> wrote in message
>> news:D20FF24A-2A6E-490B-A19A-EEE041151E93@microsoft.com...
>> > so i need to contact HP even if mmy office dont came from them?
>> >
>> > "db" wrote:
>> >
>> >> based on the posting below
>> >> entitled, you may need to
>> >> activate an office suite
>> >>
>> >>
>> >> Solved: microsoft office 2007 hybrid :
>> >>
>> >> http://tinyurl.com/ncwbjt
>> >>
>> >> -------------------
>> >>
>> >> sorry for the confusion.
>> >>
>> >> you might need to contact
>> >> the provider of that oem
>> >> software for assistance.
>> >> --
>> >>
>> >> db·´¯`·...¸><)))º>
>> >> DatabaseBen, Retired Professional
>> >> - Systems Analyst
>> >> - Database Developer
>> >> - Accountancy
>> >> - Veteran of the Armed Forces
>> >> - Microsoft Partner
>> >> - ********.com
>> >> ~~~~~~~~~~"share the nirvana" - dbZen
>>

At the moment, i use the office for small business
that my father borrow me, because i though its was my profession the
problem... i don't have Professionnel and Student anymore.

I can use office by opening it or dragging&dropping office's files on office
appropriate shortcut (like .xls on Excel shortcut) but when i double click on
a file (like .xls) there is like a installation of professionel Hybrid 2007
that start for like 5-10 seconds then i get a error message telling me that
my file path is incorrect and then the office application start blank.

i tried "Microsoft office diagnotic" but it found no problem,
i search "office source engine" in my research bar in my "startUp" and i
found ose.exe, but when i click on it, nothing happened (i tried few times)

i tried to reinstall student office version, but i didn't find how to...


"db" wrote:

> no problem.
>
> it is a confusing issue
> you have.
>
> so correct me if I don't
> understand the following:
>
> at this time your laptop does
> not have office student or
> office professional installed.
>
> however, when you click on
> an office file, the installation
> process is initiated for the
> "hybrid" version but the
> mso files/folder cannot
> be found on the disk.
>
> there should be a folder
> on the drive called mso
> and it would have all the
> student office setup
> files that setup cannot
> locate.
>
> ---------------------
>
> what I would do is to double
> check "services" via admin
> tools and ensure that the
> service for
>
> "office source engine" and
> "microsoft office diagnostic"
> services are enabled.
>
> perhaps if they are disabled
> then this may be a problem.
>
> ------------------------
>
> another thing to try it to go
> ahead and reinstall the
> student office version on the
> laptop since it was functional and
> you did not have this issue
> pertaining to setup.
>
> you may be able to use
> a system restore point
> to restore those system
> files.
>
> or perhaps you may even
> consider a factory restore
> to get the machine back to
> its original and functional
> state.
>
> ( but if you do, then be sure
> to copy or move your personal
> files off the disk or they will
> be wiped away.
>
> you can upload 25gigs for
> free up to microsofts skydrive
> server.)
>
> ------------------
>
> then you can install office
> pro on the laptop into
> a different folder/directory.
>
> you will have two functioning
> office's but then you won't
> have the problem with setup.
>
> then we can work on having
> the student version removed.
>
> -------------------
>
> there is yet one more option.
>
> if your office professional is
> new and a retail version,
>
> then you are entitled for direct
> technical support from microsoft
> at any time after purchase.
>
> this would be an ideal manner
> to have the issue resolved because
> it may be a bug "they" have to
> fix and document.
>
> ---------------------
>
> let me now what you think
> with the above options.
>
>
> --
> db·´¯`·...¸><)))º>
> DatabaseBen, Retired Professional
> - Systems Analyst
> - Database Developer
> - Accountancy
> - Veteran of the Armed Forces
> - ********.com
> "share the nirvana" - dbZen
>
> ~~~~~~~~~~~~~~~~~~
> >
> >
>
> "halo_quebec" <haloquebec@discussions.microsoft.com> wrote in message
> news:A3E503AC-BBC9-4A5A-835B-2ED3DDA46283@microsoft.com...
> > first: i think i had office student 2007 with my laptop when i bought
> > it...
> > but i unistalled it and i installed 2007 professionnel...
> >
> > second: i have no problem to provide you the link, but how can i find it?
> > lol...
> >
> > and i want to tell you again, THANK YOU VERY MUCH FOR YOUR HELP!!!
> >
> >
> > "db" wrote:
> >
> >> it is confusing because
> >> I'm not really sure where
> >> the "oem hybrid" comes
> >> from.
> >>
> >> if hp didn't provide it to
> >> you then,
> >>
> >> it seems to me that you
> >> should contact the sellers
> >> who provided you with
> >> that oem hybrid for instructions
> >> on how to select and activate
> >> the particular version of office
> >> you want.
> >>
> >> can you provide me with
> >> the link for the source of
> >> your oem hybrid?
> >>
> >> --
> >>
> >> db·´¯`·...¸><)))º>
> >> DatabaseBen, Retired Professional
> >> - Systems Analyst
> >> - Database Developer
> >> - Accountancy
> >> - Veteran of the Armed Forces
> >> - Microsoft Partner
> >> - ********.com
> >> ~~~~~~~~~~"share the nirvana" - dbZen
> >>
> >> >
> >> >
> >>
> >> "halo_quebec" <haloquebec@discussions.microsoft.com> wrote in message
> >> news:D20FF24A-2A6E-490B-A19A-EEE041151E93@microsoft.com...
> >> > so i need to contact HP even if mmy office dont came from them?
> >> >
> >> > "db" wrote:
> >> >
> >> >> based on the posting below
> >> >> entitled, you may need to
> >> >> activate an office suite
> >> >>
> >> >>
> >> >> Solved: microsoft office 2007 hybrid :
> >> >>
> >> >> http://tinyurl.com/ncwbjt
> >> >>
> >> >> -------------------
> >> >>
> >> >> sorry for the confusion.
> >> >>
> >> >> you might need to contact
> >> >> the provider of that oem
> >> >> software for assistance.
> >> >> --
> >> >>
> >> >> db·´¯`·...¸><)))º>
> >> >> DatabaseBen, Retired Professional
> >> >> - Systems Analyst
> >> >> - Database Developer
> >> >> - Accountancy
> >> >> - Veteran of the Armed Forces
> >> >> - Microsoft Partner
> >> >> - ********.com
> >> >> ~~~~~~~~~~"share the nirvana" - dbZen
> >>

Download the compatibility pack from here:

http://www.microsoft.com/downloads/d...displaylang=en

You could download various VIEWERS for Office 2007. Search for them on
MS website.

hth


halo_quebec wrote:

>Hello, i don't now why but i can't open all the office files when i click on
>them, i can open it when im in Excel, or word... or if i drag-and-drop the
>file on a shortcut, but when i double click on a .doc or .docx or .xldx...
>file, a installation start ( microsoft office hybrid 2007) and when it finish
>after like 30 seconds, a MessageBox pop up "Windows cannot find 'path of the
>files'. Make sure you typed the name correctly, and then try again." and
>then there is a OK button and when i click on it, word open ( or the
>appropriate software) empty.
>
>I use office 2007, my OS is Vista SP1 64 bit and my PC is a HP Pavilion DV5
>notebook
>
>P.S. Sorry my english is not that good :S
>
>Thank you for help
>
>

it changed absolutly nothing... but thank for trying :)

"ANONYMOUS" wrote:

> Download the compatibility pack from here:
>
> http://www.microsoft.com/downloads/d...displaylang=en
>
> You could download various VIEWERS for Office 2007. Search for them on
> MS website.
>
> hth
>
>
> halo_quebec wrote:
>
> >Hello, i don't now why but i can't open all the office files when i click on
> >them, i can open it when im in Excel, or word... or if i drag-and-drop the
> >file on a shortcut, but when i double click on a .doc or .docx or .xldx...
> >file, a installation start ( microsoft office hybrid 2007) and when it finish
> >after like 30 seconds, a MessageBox pop up "Windows cannot find 'path of the
> >files'. Make sure you typed the name correctly, and then try again." and
> >then there is a OK button and when i click on it, word open ( or the
> >appropriate software) empty.
> >
> >I use office 2007, my OS is Vista SP1 64 bit and my PC is a HP Pavilion DV5
> >notebook
> >
> >P.S. Sorry my english is not that good :S
> >
> >Thank you for help
> >
> >
>

have you ran a
registry cleaner
yet?

go ahead and download
the run the freeware called

"eusing"

it will reconcile the registry
keys to the physical files
on the disk.

any keys which don't have
any files on the disk are
known as "orphaned" keys
and they need to be removed.

the issue with "hybrid" is that
it is still in the registry and
referencing files on the disk,

which are no longer there.

so run "eusing" and lets
cross our fingers.


--

db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- Microsoft Partner
- ********.com
~~~~~~~~~~"share the nirvana" - dbZen

>
>

"halo_quebec" <haloquebec@discussions.microsoft.com> wrote in message news:CF403E3B-48AB-40E9-807E-579B9C1B5722@microsoft.com...
> At the moment, i use the office for small business
> that my father borrow me, because i though its was my profession the
> problem... i don't have Professionnel and Student anymore.
>
> I can use office by opening it or dragging&dropping office's files on office
> appropriate shortcut (like .xls on Excel shortcut) but when i double click on
> a file (like .xls) there is like a installation of professionel Hybrid 2007
> that start for like 5-10 seconds then i get a error message telling me that
> my file path is incorrect and then the office application start blank.
>
> i tried "Microsoft office diagnotic" but it found no problem,
> i search "office source engine" in my research bar in my "startUp" and i
> found ose.exe, but when i click on it, nothing happened (i tried few times)
>
> i tried to reinstall student office version, but i didn't find how to...
>
>
> "db" wrote:
>
>> no problem.
>>
>> it is a confusing issue
>> you have.
>>
>> so correct me if I don't
>> understand the following:
>>
>> at this time your laptop does
>> not have office student or
>> office professional installed.
>>
>> however, when you click on
>> an office file, the installation
>> process is initiated for the
>> "hybrid" version but the
>> mso files/folder cannot
>> be found on the disk.
>>
>> there should be a folder
>> on the drive called mso
>> and it would have all the
>> student office setup
>> files that setup cannot
>> locate.
>>
>> ---------------------
>>
>> what I would do is to double
>> check "services" via admin
>> tools and ensure that the
>> service for
>>
>> "office source engine" and
>> "microsoft office diagnostic"
>> services are enabled.
>>
>> perhaps if they are disabled
>> then this may be a problem.
>>
>> ------------------------
>>
>> another thing to try it to go
>> ahead and reinstall the
>> student office version on the
>> laptop since it was functional and
>> you did not have this issue
>> pertaining to setup.
>>
>> you may be able to use
>> a system restore point
>> to restore those system
>> files.
>>
>> or perhaps you may even
>> consider a factory restore
>> to get the machine back to
>> its original and functional
>> state.
>>
>> ( but if you do, then be sure
>> to copy or move your personal
>> files off the disk or they will
>> be wiped away.
>>
>> you can upload 25gigs for
>> free up to microsofts skydrive
>> server.)
>>
>> ------------------
>>
>> then you can install office
>> pro on the laptop into
>> a different folder/directory.
>>
>> you will have two functioning
>> office's but then you won't
>> have the problem with setup.
>>
>> then we can work on having
>> the student version removed.
>>
>> -------------------
>>
>> there is yet one more option.
>>
>> if your office professional is
>> new and a retail version,
>>
>> then you are entitled for direct
>> technical support from microsoft
>> at any time after purchase.
>>
>> this would be an ideal manner
>> to have the issue resolved because
>> it may be a bug "they" have to
>> fix and document.
>>
>> ---------------------
>>
>> let me now what you think
>> with the above options.
>>
>>
>> --
>> db·´¯`·...¸><)))º>
>> DatabaseBen, Retired Professional
>> - Systems Analyst
>> - Database Developer
>> - Accountancy
>> - Veteran of the Armed Forces
>> - ********.com
>> "share the nirvana" - dbZen
>>
>> ~~~~~~~~~~~~~~~~~~
>> >
>> >
>>
>> "halo_quebec" <haloquebec@discussions.microsoft.com> wrote in message
>> news:A3E503AC-BBC9-4A5A-835B-2ED3DDA46283@microsoft.com...
>> > first: i think i had office student 2007 with my laptop when i bought
>> > it...
>> > but i unistalled it and i installed 2007 professionnel...
>> >
>> > second: i have no problem to provide you the link, but how can i find it?
>> > lol...
>> >
>> > and i want to tell you again, THANK YOU VERY MUCH FOR YOUR HELP!!!
>> >
>> >
>> > "db" wrote:
>> >
>> >> it is confusing because
>> >> I'm not really sure where
>> >> the "oem hybrid" comes
>> >> from.
>> >>
>> >> if hp didn't provide it to
>> >> you then,
>> >>
>> >> it seems to me that you
>> >> should contact the sellers
>> >> who provided you with
>> >> that oem hybrid for instructions
>> >> on how to select and activate
>> >> the particular version of office
>> >> you want.
>> >>
>> >> can you provide me with
>> >> the link for the source of
>> >> your oem hybrid?
>> >>
>> >> --
>> >>
>> >> db·´¯`·...¸><)))º>
>> >> DatabaseBen, Retired Professional
>> >> - Systems Analyst
>> >> - Database Developer
>> >> - Accountancy
>> >> - Veteran of the Armed Forces
>> >> - Microsoft Partner
>> >> - ********.com
>> >> ~~~~~~~~~~"share the nirvana" - dbZen
>> >>
>> >> >
>> >> >
>> >>
>> >> "halo_quebec" <haloquebec@discussions.microsoft.com> wrote in message
>> >> news:D20FF24A-2A6E-490B-A19A-EEE041151E93@microsoft.com...
>> >> > so i need to contact HP even if mmy office dont came from them?
>> >> >
>> >> > "db" wrote:
>> >> >
>> >> >> based on the posting below
>> >> >> entitled, you may need to
>> >> >> activate an office suite
>> >> >>
>> >> >>
>> >> >> Solved: microsoft office 2007 hybrid :
>> >> >>
>> >> >> http://tinyurl.com/ncwbjt
>> >> >>
>> >> >> -------------------
>> >> >>
>> >> >> sorry for the confusion.
>> >> >>
>> >> >> you might need to contact
>> >> >> the provider of that oem
>> >> >> software for assistance.
>> >> >> --
>> >> >>
>> >> >> db·´¯`·...¸><)))º>
>> >> >> DatabaseBen, Retired Professional
>> >> >> - Systems Analyst
>> >> >> - Database Developer
>> >> >> - Accountancy
>> >> >> - Veteran of the Armed Forces
>> >> >> - Microsoft Partner
>> >> >> - ********.com
>> >> >> ~~~~~~~~~~"share the nirvana" - dbZen
>> >>

i had about 1500 keys that needed a repair.. but after the repair, i still
not able to open my files...

"db" wrote:

> have you ran a
> registry cleaner
> yet?
>
> go ahead and download
> the run the freeware called
>
> "eusing"
>
> it will reconcile the registry
> keys to the physical files
> on the disk.
>
> any keys which don't have
> any files on the disk are
> known as "orphaned" keys
> and they need to be removed.
>
> the issue with "hybrid" is that
> it is still in the registry and
> referencing files on the disk,
>
> which are no longer there.
>
> so run "eusing" and lets
> cross our fingers.
>
>
> --
>
> db·´¯`·...¸><)))º>
> DatabaseBen, Retired Professional
> - Systems Analyst
> - Database Developer
> - Accountancy
> - Veteran of the Armed Forces
> - Microsoft Partner
> - ********.com
> ~~~~~~~~~~"share the nirvana" - dbZen
>
> >
> >
>
> "halo_quebec" <haloquebec@discussions.microsoft.com> wrote in message news:CF403E3B-48AB-40E9-807E-579B9C1B5722@microsoft.com...
> > At the moment, i use the office for small business
> > that my father borrow me, because i though its was my profession the
> > problem... i don't have Professionnel and Student anymore.
> >
> > I can use office by opening it or dragging&dropping office's files on office
> > appropriate shortcut (like .xls on Excel shortcut) but when i double click on
> > a file (like .xls) there is like a installation of professionel Hybrid 2007
> > that start for like 5-10 seconds then i get a error message telling me that
> > my file path is incorrect and then the office application start blank.
> >
> > i tried "Microsoft office diagnotic" but it found no problem,
> > i search "office source engine" in my research bar in my "startUp" and i
> > found ose.exe, but when i click on it, nothing happened (i tried few times)
> >
> > i tried to reinstall student office version, but i didn't find how to...
> >
> >
> > "db" wrote:
> >
> >> no problem.
> >>
> >> it is a confusing issue
> >> you have.
> >>
> >> so correct me if I don't
> >> understand the following:
> >>
> >> at this time your laptop does
> >> not have office student or
> >> office professional installed.
> >>
> >> however, when you click on
> >> an office file, the installation
> >> process is initiated for the
> >> "hybrid" version but the
> >> mso files/folder cannot
> >> be found on the disk.
> >>
> >> there should be a folder
> >> on the drive called mso
> >> and it would have all the
> >> student office setup
> >> files that setup cannot
> >> locate.
> >>
> >> ---------------------
> >>
> >> what I would do is to double
> >> check "services" via admin
> >> tools and ensure that the
> >> service for
> >>
> >> "office source engine" and
> >> "microsoft office diagnostic"
> >> services are enabled.
> >>
> >> perhaps if they are disabled
> >> then this may be a problem.
> >>
> >> ------------------------
> >>
> >> another thing to try it to go
> >> ahead and reinstall the
> >> student office version on the
> >> laptop since it was functional and
> >> you did not have this issue
> >> pertaining to setup.
> >>
> >> you may be able to use
> >> a system restore point
> >> to restore those system
> >> files.
> >>
> >> or perhaps you may even
> >> consider a factory restore
> >> to get the machine back to
> >> its original and functional
> >> state.
> >>
> >> ( but if you do, then be sure
> >> to copy or move your personal
> >> files off the disk or they will
> >> be wiped away.
> >>
> >> you can upload 25gigs for
> >> free up to microsofts skydrive
> >> server.)
> >>
> >> ------------------
> >>
> >> then you can install office
> >> pro on the laptop into
> >> a different folder/directory.
> >>
> >> you will have two functioning
> >> office's but then you won't
> >> have the problem with setup.
> >>
> >> then we can work on having
> >> the student version removed.
> >>
> >> -------------------
> >>
> >> there is yet one more option.
> >>
> >> if your office professional is
> >> new and a retail version,
> >>
> >> then you are entitled for direct
> >> technical support from microsoft
> >> at any time after purchase.
> >>
> >> this would be an ideal manner
> >> to have the issue resolved because
> >> it may be a bug "they" have to
> >> fix and document.
> >>
> >> ---------------------
> >>
> >> let me now what you think
> >> with the above options.
> >>
> >>
> >> --
> >> db·´¯`·...¸><)))º>
> >> DatabaseBen, Retired Professional
> >> - Systems Analyst
> >> - Database Developer
> >> - Accountancy
> >> - Veteran of the Armed Forces
> >> - ********.com
> >> "share the nirvana" - dbZen
> >>
> >> ~~~~~~~~~~~~~~~~~~
> >> >
> >> >
> >>
> >> "halo_quebec" <haloquebec@discussions.microsoft.com> wrote in message
> >> news:A3E503AC-BBC9-4A5A-835B-2ED3DDA46283@microsoft.com...
> >> > first: i think i had office student 2007 with my laptop when i bought
> >> > it...
> >> > but i unistalled it and i installed 2007 professionnel...
> >> >
> >> > second: i have no problem to provide you the link, but how can i find it?
> >> > lol...
> >> >
> >> > and i want to tell you again, THANK YOU VERY MUCH FOR YOUR HELP!!!
> >> >
> >> >
> >> > "db" wrote:
> >> >
> >> >> it is confusing because
> >> >> I'm not really sure where
> >> >> the "oem hybrid" comes
> >> >> from.
> >> >>
> >> >> if hp didn't provide it to
> >> >> you then,
> >> >>
> >> >> it seems to me that you
> >> >> should contact the sellers
> >> >> who provided you with
> >> >> that oem hybrid for instructions
> >> >> on how to select and activate
> >> >> the particular version of office
> >> >> you want.
> >> >>
> >> >> can you provide me with
> >> >> the link for the source of
> >> >> your oem hybrid?
> >> >>
> >> >> --
> >> >>
> >> >> db·´¯`·...¸><)))º>
> >> >> DatabaseBen, Retired Professional
> >> >> - Systems Analyst
> >> >> - Database Developer
> >> >> - Accountancy
> >> >> - Veteran of the Armed Forces
> >> >> - Microsoft Partner
> >> >> - ********.com
> >> >> ~~~~~~~~~~"share the nirvana" - dbZen
> >> >>
> >> >> >
> >> >> >
> >> >>
> >> >> "halo_quebec" <haloquebec@discussions.microsoft.com> wrote in message
> >> >> news:D20FF24A-2A6E-490B-A19A-EEE041151E93@microsoft.com...
> >> >> > so i need to contact HP even if mmy office dont came from them?
> >> >> >
> >> >> > "db" wrote:
> >> >> >
> >> >> >> based on the posting below
> >> >> >> entitled, you may need to
> >> >> >> activate an office suite
> >> >> >>
> >> >> >>
> >> >> >> Solved: microsoft office 2007 hybrid :
> >> >> >>
> >> >> >> http://tinyurl.com/ncwbjt
> >> >> >>
> >> >> >> -------------------
> >> >> >>
> >> >> >> sorry for the confusion.
> >> >> >>
> >> >> >> you might need to contact
> >> >> >> the provider of that oem
> >> >> >> software for assistance.
> >> >> >> --
> >> >> >>
> >> >> >> db·´¯`·...¸><)))º>
> >> >> >> DatabaseBen, Retired Professional
> >> >> >> - Systems Analyst
> >> >> >> - Database Developer
> >> >> >> - Accountancy
> >> >> >> - Veteran of the Armed Forces
> >> >> >> - Microsoft Partner
> >> >> >> - ********.com
> >> >> >> ~~~~~~~~~~"share the nirvana" - dbZen
> >> >>

ok,

then you should
move or copy your
personal files off
the computer

then review your
laptops procedures
for initiating a "factory
restore".

most laptops have
a special method to
initiate a "factory restore"
which will revert your
laptop to the state from
the factory.

the procedure will
format the hard drive
and then "re install" the
original programs.

-------------------

to me, this is the only
option you have because:

1) your restore points go
back only a few days and
did not resolve the issue.

2) you removed both
"office's" and still had the
problem.

3) you cleaned the registry
and still had the problem


so, it's best to restore the
laptop to its original and
functional state via
a "factory restore"

or if vista was manually
installed on the laptop with
windows cd's, the "re-install"
vista.

but be sure you have the
special hardware drivers for
your laptop to install also.


-------------

unfortunately, there is very
little on the net about "hybrid"
version of oem's.

also, since I'm not in front of
the laptop to see what you may
be missing,

it is difficult to provide you
with any suggestions from
where I am.

--

db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- Microsoft Partner
- ********.com
~~~~~~~~~~"share the nirvana" - dbZen

>
>

"halo_quebec" <haloquebec@discussions.microsoft.com> wrote in message news:3CB4D03A-EA11-45D3-B806-B56CA3AB13CF@microsoft.com...
> i had about 1500 keys that needed a repair.. but after the repair, i still
> not able to open my files...
>
> "db" wrote:
>
>> have you ran a
>> registry cleaner
>> yet?
>>
>> go ahead and download
>> the run the freeware called
>>
>> "eusing"
>>
>> it will reconcile the registry
>> keys to the physical files
>> on the disk.
>>
>> any keys which don't have
>> any files on the disk are
>> known as "orphaned" keys
>> and they need to be removed.
>>
>> the issue with "hybrid" is that
>> it is still in the registry and
>> referencing files on the disk,
>>
>> which are no longer there.
>>
>> so run "eusing" and lets
>> cross our fingers.
>>
>>
>> --
>>
>> db·´¯`·...¸><)))º>
>> DatabaseBen, Retired Professional
>> - Systems Analyst
>> - Database Developer
>> - Accountancy
>> - Veteran of the Armed Forces
>> - Microsoft Partner
>> - ********.com
>> ~~~~~~~~~~"share the nirvana" - dbZen
>>
>> >
>> >
>>
>> "halo_quebec" <haloquebec@discussions.microsoft.com> wrote in message news:CF403E3B-48AB-40E9-807E-579B9C1B5722@microsoft.com...
>> > At the moment, i use the office for small business
>> > that my father borrow me, because i though its was my profession the
>> > problem... i don't have Professionnel and Student anymore.
>> >
>> > I can use office by opening it or dragging&dropping office's files on office
>> > appropriate shortcut (like .xls on Excel shortcut) but when i double click on
>> > a file (like .xls) there is like a installation of professionel Hybrid 2007
>> > that start for like 5-10 seconds then i get a error message telling me that
>> > my file path is incorrect and then the office application start blank.
>> >
>> > i tried "Microsoft office diagnotic" but it found no problem,
>> > i search "office source engine" in my research bar in my "startUp" and i
>> > found ose.exe, but when i click on it, nothing happened (i tried few times)
>> >
>> > i tried to reinstall student office version, but i didn't find how to...
>> >
>> >
>> > "db" wrote:
>> >
>> >> no problem.
>> >>
>> >> it is a confusing issue
>> >> you have.
>> >>
>> >> so correct me if I don't
>> >> understand the following:
>> >>
>> >> at this time your laptop does
>> >> not have office student or
>> >> office professional installed.
>> >>
>> >> however, when you click on
>> >> an office file, the installation
>> >> process is initiated for the
>> >> "hybrid" version but the
>> >> mso files/folder cannot
>> >> be found on the disk.
>> >>
>> >> there should be a folder
>> >> on the drive called mso
>> >> and it would have all the
>> >> student office setup
>> >> files that setup cannot
>> >> locate.
>> >>
>> >> ---------------------
>> >>
>> >> what I would do is to double
>> >> check "services" via admin
>> >> tools and ensure that the
>> >> service for
>> >>
>> >> "office source engine" and
>> >> "microsoft office diagnostic"
>> >> services are enabled.
>> >>
>> >> perhaps if they are disabled
>> >> then this may be a problem.
>> >>
>> >> ------------------------
>> >>
>> >> another thing to try it to go
>> >> ahead and reinstall the
>> >> student office version on the
>> >> laptop since it was functional and
>> >> you did not have this issue
>> >> pertaining to setup.
>> >>
>> >> you may be able to use
>> >> a system restore point
>> >> to restore those system
>> >> files.
>> >>
>> >> or perhaps you may even
>> >> consider a factory restore
>> >> to get the machine back to
>> >> its original and functional
>> >> state.
>> >>
>> >> ( but if you do, then be sure
>> >> to copy or move your personal
>> >> files off the disk or they will
>> >> be wiped away.
>> >>
>> >> you can upload 25gigs for
>> >> free up to microsofts skydrive
>> >> server.)
>> >>
>> >> ------------------
>> >>
>> >> then you can install office
>> >> pro on the laptop into
>> >> a different folder/directory.
>> >>
>> >> you will have two functioning
>> >> office's but then you won't
>> >> have the problem with setup.
>> >>
>> >> then we can work on having
>> >> the student version removed.
>> >>
>> >> -------------------
>> >>
>> >> there is yet one more option.
>> >>
>> >> if your office professional is
>> >> new and a retail version,
>> >>
>> >> then you are entitled for direct
>> >> technical support from microsoft
>> >> at any time after purchase.
>> >>
>> >> this would be an ideal manner
>> >> to have the issue resolved because
>> >> it may be a bug "they" have to
>> >> fix and document.
>> >>
>> >> ---------------------
>> >>
>> >> let me now what you think
>> >> with the above options.
>> >>
>> >>
>> >> --
>> >> db·´¯`·...¸><)))º>
>> >> DatabaseBen, Retired Professional
>> >> - Systems Analyst
>> >> - Database Developer
>> >> - Accountancy
>> >> - Veteran of the Armed Forces
>> >> - ********.com
>> >> "share the nirvana" - dbZen
>> >>
>> >> ~~~~~~~~~~~~~~~~~~
>> >> >
>> >> >
>> >>
>> >> "halo_quebec" <haloquebec@discussions.microsoft.com> wrote in message
>> >> news:A3E503AC-BBC9-4A5A-835B-2ED3DDA46283@microsoft.com...
>> >> > first: i think i had office student 2007 with my laptop when i bought
>> >> > it...
>> >> > but i unistalled it and i installed 2007 professionnel...
>> >> >
>> >> > second: i have no problem to provide you the link, but how can i find it?
>> >> > lol...
>> >> >
>> >> > and i want to tell you again, THANK YOU VERY MUCH FOR YOUR HELP!!!
>> >> >
>> >> >
>> >> > "db" wrote:
>> >> >
>> >> >> it is confusing because
>> >> >> I'm not really sure where
>> >> >> the "oem hybrid" comes
>> >> >> from.
>> >> >>
>> >> >> if hp didn't provide it to
>> >> >> you then,
>> >> >>
>> >> >> it seems to me that you
>> >> >> should contact the sellers
>> >> >> who provided you with
>> >> >> that oem hybrid for instructions
>> >> >> on how to select and activate
>> >> >> the particular version of office
>> >> >> you want.
>> >> >>
>> >> >> can you provide me with
>> >> >> the link for the source of
>> >> >> your oem hybrid?
>> >> >>
>> >> >> --
>> >> >>
>> >> >> db·´¯`·...¸><)))º>
>> >> >> DatabaseBen, Retired Professional
>> >> >> - Systems Analyst
>> >> >> - Database Developer
>> >> >> - Accountancy
>> >> >> - Veteran of the Armed Forces
>> >> >> - Microsoft Partner
>> >> >> - ********.com
>> >> >> ~~~~~~~~~~"share the nirvana" - dbZen
>> >> >>
>> >> >> >
>> >> >> >
>> >> >>
>> >> >> "halo_quebec" <haloquebec@discussions.microsoft.com> wrote in message
>> >> >> news:D20FF24A-2A6E-490B-A19A-EEE041151E93@microsoft.com...
>> >> >> > so i need to contact HP even if mmy office dont came from them?
>> >> >> >
>> >> >> > "db" wrote:
>> >> >> >
>> >> >> >> based on the posting below
>> >> >> >> entitled, you may need to
>> >> >> >> activate an office suite
>> >> >> >>
>> >> >> >>
>> >> >> >> Solved: microsoft office 2007 hybrid :
>> >> >> >>
>> >> >> >> http://tinyurl.com/ncwbjt
>> >> >> >>
>> >> >> >> -------------------
>> >> >> >>
>> >> >> >> sorry for the confusion.
>> >> >> >>
>> >> >> >> you might need to contact
>> >> >> >> the provider of that oem
>> >> >> >> software for assistance.
>> >> >> >> --
>> >> >> >>
>> >> >> >> db·´¯`·...¸><)))º>
>> >> >> >> DatabaseBen, Retired Professional
>> >> >> >> - Systems Analyst
>> >> >> >> - Database Developer
>> >> >> >> - Accountancy
>> >> >> >> - Veteran of the Armed Forces
>> >> >> >> - Microsoft Partner
>> >> >> >> - ********.com
>> >> >> >> ~~~~~~~~~~"share the nirvana" - dbZen
>> >> >>

Ok then i ll do this ASAP... thank for your help

"db" wrote:

> ok,
>
> then you should
> move or copy your
> personal files off
> the computer
>
> then review your
> laptops procedures
> for initiating a "factory
> restore".
>
> most laptops have
> a special method to
> initiate a "factory restore"
> which will revert your
> laptop to the state from
> the factory.
>
> the procedure will
> format the hard drive
> and then "re install" the
> original programs.
>
> -------------------
>
> to me, this is the only
> option you have because:
>
> 1) your restore points go
> back only a few days and
> did not resolve the issue.
>
> 2) you removed both
> "office's" and still had the
> problem.
>
> 3) you cleaned the registry
> and still had the problem
>
>
> so, it's best to restore the
> laptop to its original and
> functional state via
> a "factory restore"
>
> or if vista was manually
> installed on the laptop with
> windows cd's, the "re-install"
> vista.
>
> but be sure you have the
> special hardware drivers for
> your laptop to install also.
>
>
> -------------
>
> unfortunately, there is very
> little on the net about "hybrid"
> version of oem's.
>
> also, since I'm not in front of
> the laptop to see what you may
> be missing,
>
> it is difficult to provide you
> with any suggestions from
> where I am.
>
> --
>
> db·´¯`·...¸><)))º>
> DatabaseBen, Retired Professional
> - Systems Analyst
> - Database Developer
> - Accountancy
> - Veteran of the Armed Forces
> - Microsoft Partner
> - ********.com
> ~~~~~~~~~~"share the nirvana" - dbZen

you're welcome.

also, you may want to "make"
a restore point yourself
after your system is in a
perfect state and before
you alter it by adding more
programs.

the o.s. will retain "manually
created" restore points longer
than the one's it makes.

the manual restore point
you make soon after you
restore the laptop,

may help you to circumvent
future "factory restores"

--
db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- ********.com
"share the nirvana" - dbZen

~~~~~~~~~~~~~~~~~~
>
>

"halo_quebec" <haloquebec@discussions.microsoft.com> wrote in message
news:139CD01B-DF29-4512-9272-655882E54033@microsoft.com...
> Ok then i ll do this ASAP... thank for your help
>
> "db" wrote:
>
>> ok,
>>
>> then you should
>> move or copy your
>> personal files off
>> the computer
>>
>> then review your
>> laptops procedures
>> for initiating a "factory
>> restore".
>>
>> most laptops have
>> a special method to
>> initiate a "factory restore"
>> which will revert your
>> laptop to the state from
>> the factory.
>>
>> the procedure will
>> format the hard drive
>> and then "re install" the
>> original programs.
>>
>> -------------------
>>
>> to me, this is the only
>> option you have because:
>>
>> 1) your restore points go
>> back only a few days and
>> did not resolve the issue.
>>
>> 2) you removed both
>> "office's" and still had the
>> problem.
>>
>> 3) you cleaned the registry
>> and still had the problem
>>
>>
>> so, it's best to restore the
>> laptop to its original and
>> functional state via
>> a "factory restore"
>>
>> or if vista was manually
>> installed on the laptop with
>> windows cd's, the "re-install"
>> vista.
>>
>> but be sure you have the
>> special hardware drivers for
>> your laptop to install also.
>>
>>
>> -------------
>>
>> unfortunately, there is very
>> little on the net about "hybrid"
>> version of oem's.
>>
>> also, since I'm not in front of
>> the laptop to see what you may
>> be missing,
>>
>> it is difficult to provide you
>> with any suggestions from
>> where I am.
>>
>> --
>>
>> db·´¯`·...¸><)))º>
>> DatabaseBen, Retired Professional
>> - Systems Analyst
>> - Database Developer
>> - Accountancy
>> - Veteran of the Armed Forces
>> - Microsoft Partner
>> - ********.com
>> ~~~~~~~~~~"share the nirvana" - dbZen