I just purchased the Hallmark Card Studio and when I send the attachment, the
attachment is not "highlighted" or very dim in color. The Tech Support Rep
at Hallmark states that it maybe a problem with "Windows". This is his
response:

"Now, if the file is not attached to the new message window when you click
the Send button on the E-Mail Creation screen, it may be that there is a
problem with Windows. It may also be that the email program is not a fully
MAPI compliant email program. You may need to contact your Windows support
to see if they can resolve the issue from there."

Is Windows a fully MAPI compliant program? I have Windows XP, Version 2003,
Word, Excel, Powerpoint, and Outlook 2003. I am fairly new to the Internet
so I don't have too much knowledge and would like easy simple to do steps to
resolve this problem. Thank you.

Windows is not an email program at all. It's an operating system.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




"MAPI Compliant Email Program" <MAPI Compliant Email
Program@discussions.microsoft.com> wrote in message
news:934B60F4-E568-4B23-A0A3-41DFF605FA96@microsoft.com...
>I just purchased the Hallmark Card Studio and when I send the attachment,
>the
> attachment is not "highlighted" or very dim in color. The Tech Support
> Rep
> at Hallmark states that it maybe a problem with "Windows". This is his
> response:
>
> "Now, if the file is not attached to the new message window when you click
> the Send button on the E-Mail Creation screen, it may be that there is a
> problem with Windows. It may also be that the email program is not a
> fully
> MAPI compliant email program. You may need to contact your Windows
> support
> to see if they can resolve the issue from there."
>
> Is Windows a fully MAPI compliant program? I have Windows XP, Version
> 2003,
> Word, Excel, Powerpoint, and Outlook 2003. I am fairly new to the
> Internet
> so I don't have too much knowledge and would like easy simple to do steps
> to
> resolve this problem. Thank you.

Windows is not an email program at all. It's an operating system.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




"MAPI Compliant Email Program" <MAPI Compliant Email
Program@discussions.microsoft.com> wrote in message
news:934B60F4-E568-4B23-A0A3-41DFF605FA96@microsoft.com...
>I just purchased the Hallmark Card Studio and when I send the attachment,
>the
> attachment is not "highlighted" or very dim in color. The Tech Support
> Rep
> at Hallmark states that it maybe a problem with "Windows". This is his
> response:
>
> "Now, if the file is not attached to the new message window when you click
> the Send button on the E-Mail Creation screen, it may be that there is a
> problem with Windows. It may also be that the email program is not a
> fully
> MAPI compliant email program. You may need to contact your Windows
> support
> to see if they can resolve the issue from there."
>
> Is Windows a fully MAPI compliant program? I have Windows XP, Version
> 2003,
> Word, Excel, Powerpoint, and Outlook 2003. I am fairly new to the
> Internet
> so I don't have too much knowledge and would like easy simple to do steps
> to
> resolve this problem. Thank you.