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Old 01-15-2007, 11:48 AM
Bill
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Office Accounting Professional 2007 - Installation problems

I wonder if anyone can help us with this. We have now tried to install Office
Accounting Professional 2007 6 or 7 times and failed each time. The program
gets so far aeach time and then falls over with Setup has failed to install
the application see the log file for full details. We have reviewed the log
file countless times and can find nothing in there which will explain why it
has failed. We are running XP Pro with all service packs, and office 2007
professional. We are trying to evaluate this product to see if it is a
suitable replacement for Quickbooks 2006 Pro (intuit have appeared to have
lost their way somewhat in the UK). The following is the closest we can get
to an error from the log:
Property(S): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing
from this machine. If available, please run ISScript.msi, or contact your
support personnel for further assistance.
"Property(S): ISSCRIPT_VERSION_OLD = The InstallScript engine on this
machine is older than the version required to run this setup. If available,
please install the latest version of ISScript.msi, or contact your support
personnel for further assistance."

Where do we get the lastest version of the ISSCRIPT.msi file it is talking
about and why isn't it included with the download file?

Help.
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Old 01-15-2007, 11:48 AM
  #2 (permalink)  
Old 01-15-2007, 11:48 AM
Bob Buckland ?:-\)
Newsgroup Contributor
 
Posts: n/a
Re: Office Accounting Professional 2007 - Installation problems

Hi Bill,

You may want to use the link below to also post this in the MS Office Accounting newsgroup. If, from you description, you're in the
U.K., at present Office 2007 Accounting is only 'finished' for U.S. accounting practices.

==========
<<"Bill" <Bill@discussions.microsoft.com> wrote in message news:27EF23CF-CDA6-4441-A84A-5A8F9282AD0A@microsoft.com...
I wonder if anyone can help us with this. We have now tried to install Office
Accounting Professional 2007 6 or 7 times and failed each time. The program
gets so far aeach time and then falls over with Setup has failed to install
the application see the log file for full details. We have reviewed the log
file countless times and can find nothing in there which will explain why it
has failed. We are running XP Pro with all service packs, and office 2007
professional. We are trying to evaluate this product to see if it is a
suitable replacement for Quickbooks 2006 Pro (intuit have appeared to have
lost their way somewhat in the UK). The following is the closest we can get
to an error from the log:
Property(S): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing
from this machine. If available, please run ISScript.msi, or contact your
support personnel for further assistance.
"Property(S): ISSCRIPT_VERSION_OLD = The InstallScript engine on this
machine is older than the version required to run this setup. If available,
please install the latest version of ISScript.msi, or contact your support
personnel for further assistance."

Where do we get the lastest version of the ISSCRIPT.msi file it is talking
about and why isn't it included with the download file?

Help. >>
--
Please let us know if this has helped,

Bob Buckland ?:-)
MS Office System Products MVP

>>*Courtesy is not expensive and can pay big dividends<<


LINKS
A. Specific newsgroup/discussion group mentioned in this message:
news://msnews.microsoft.com/microsof...ic.sba.general
or via browser:
http://microsoft.com/communities/new...ic.sba.general

B. MS Office Community discussion/newsgroups via Web Browser
http://microsoft.com/office/communit...s/default.mspx
or
Microsoft hosted newsgroups via Outlook Express/newsreader
news://msnews.microsoft.com



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  #3 (permalink)  
Old 01-15-2007, 11:48 AM
Bill
Newsgroup Contributor
 
Posts: n/a
Re: Office Accounting Professional 2007 - Installation problems

Hi bob

Will copy this and add it to the newsgroup you suggested. We understand that
the product is not yet released for the UK, however surely we should be able
to install it for evaluation purposes.

"Bob Buckland ?:-)" wrote:

> Hi Bill,
>
> You may want to use the link below to also post this in the MS Office Accounting newsgroup. If, from you description, you're in the
> U.K., at present Office 2007 Accounting is only 'finished' for U.S. accounting practices.
>
> ==========
> <<"Bill" <Bill@discussions.microsoft.com> wrote in message news:27EF23CF-CDA6-4441-A84A-5A8F9282AD0A@microsoft.com...
> I wonder if anyone can help us with this. We have now tried to install Office
> Accounting Professional 2007 6 or 7 times and failed each time. The program
> gets so far aeach time and then falls over with Setup has failed to install
> the application see the log file for full details. We have reviewed the log
> file countless times and can find nothing in there which will explain why it
> has failed. We are running XP Pro with all service packs, and office 2007
> professional. We are trying to evaluate this product to see if it is a
> suitable replacement for Quickbooks 2006 Pro (intuit have appeared to have
> lost their way somewhat in the UK). The following is the closest we can get
> to an error from the log:
> Property(S): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing
> from this machine. If available, please run ISScript.msi, or contact your
> support personnel for further assistance.
> "Property(S): ISSCRIPT_VERSION_OLD = The InstallScript engine on this
> machine is older than the version required to run this setup. If available,
> please install the latest version of ISScript.msi, or contact your support
> personnel for further assistance."
>
> Where do we get the lastest version of the ISSCRIPT.msi file it is talking
> about and why isn't it included with the download file?
>
> Help. >>
> --
> Please let us know if this has helped,
>
> Bob Buckland ?:-)
> MS Office System Products MVP
>
> >>*Courtesy is not expensive and can pay big dividends<<

>
> LINKS
> A. Specific newsgroup/discussion group mentioned in this message:
> news://msnews.microsoft.com/microsof...ic.sba.general
> or via browser:
> http://microsoft.com/communities/new...ic.sba.general
>
> B. MS Office Community discussion/newsgroups via Web Browser
> http://microsoft.com/office/communit...s/default.mspx
> or
> Microsoft hosted newsgroups via Outlook Express/newsreader
> news://msnews.microsoft.com
>
>
>
>

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