Hello-

I have loaded the release version of Office Pro Plus 2007 on a four of my
workstations. Three of them are all working just fine. One of them takes
over a minute to open a doc file that was sent as an email attachment in Word
2007. Granted, this one workstation is one of our oldest but I would expect
much better perfomance than this.

Any ideas?

Thank you.

Matthew Kyle

Problem Workstation:
Pentium 4 1.7 Ghz
512 MB Ram
Windows XP Pro
Office Pro Plus 2007

Other Workstations:
Pentium 4 3.2+ Ghz
2 GB Ram
Windows XP Pro
Office Pro Plus 2007

If you save the file to the harddrive and then try to open it, is it still
slow?

I'm thinking the antivirus software might be the problem. What are you
using?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/

"Matthew Kyle" <Matthew Kyle@discussions.microsoft.com> wrote in message
news:5D694568-95B1-49C8-9FFC-334AC1464D79@microsoft.com...
> Hello-
>
> I have loaded the release version of Office Pro Plus 2007 on a four of my
> workstations. Three of them are all working just fine. One of them takes
> over a minute to open a doc file that was sent as an email attachment in
> Word
> 2007. Granted, this one workstation is one of our oldest but I would
> expect
> much better perfomance than this.
>
> Any ideas?
>
> Thank you.
>
> Matthew Kyle
>
> Problem Workstation:
> Pentium 4 1.7 Ghz
> 512 MB Ram
> Windows XP Pro
> Office Pro Plus 2007
>
> Other Workstations:
> Pentium 4 3.2+ Ghz
> 2 GB Ram
> Windows XP Pro
> Office Pro Plus 2007

Saving it to the hard drive opens it a bit quicker, under a minute. I had
already disabled the virus scanning but that didn't seem to help any. We use
Trend Micros Client Server Messaging for SMB.

Is it possible that this system is just to antiquated for this software?

Thanks.

Matthew

"Echo S" wrote:

> If you save the file to the harddrive and then try to open it, is it still
> slow?
>
> I'm thinking the antivirus software might be the problem. What are you
> using?
>
> --
> Echo [MS PPT MVP] http://www.echosvoice.com
> What's new in PPT 2007? http://www.echosvoice.com/2007.htm
> Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/
>
> "Matthew Kyle" <Matthew Kyle@discussions.microsoft.com> wrote in message
> news:5D694568-95B1-49C8-9FFC-334AC1464D79@microsoft.com...
> > Hello-
> >
> > I have loaded the release version of Office Pro Plus 2007 on a four of my
> > workstations. Three of them are all working just fine. One of them takes
> > over a minute to open a doc file that was sent as an email attachment in
> > Word
> > 2007. Granted, this one workstation is one of our oldest but I would
> > expect
> > much better perfomance than this.
> >
> > Any ideas?
> >
> > Thank you.
> >
> > Matthew Kyle
> >
> > Problem Workstation:
> > Pentium 4 1.7 Ghz
> > 512 MB Ram
> > Windows XP Pro
> > Office Pro Plus 2007
> >
> > Other Workstations:
> > Pentium 4 3.2+ Ghz
> > 2 GB Ram
> > Windows XP Pro
> > Office Pro Plus 2007
>
>
>

I'd have to look at the minimum requirements for Office, but I wouldn't
think 1.7GHz would be a problem. You might slap a few RAM chips in there and
see if it helps, though. 512MB isn't much these days.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/

"Matthew Kyle" <MatthewKyle@discussions.microsoft.com> wrote in message
news:EA2112BA-54CB-4F1F-9719-C6F42C858D7C@microsoft.com...
> Saving it to the hard drive opens it a bit quicker, under a minute. I had
> already disabled the virus scanning but that didn't seem to help any. We
> use
> Trend Micros Client Server Messaging for SMB.
>
> Is it possible that this system is just to antiquated for this software?
>
> Thanks.
>
> Matthew
>
> "Echo S" wrote:
>
>> If you save the file to the harddrive and then try to open it, is it
>> still
>> slow?
>>
>> I'm thinking the antivirus software might be the problem. What are you
>> using?
>>
>> --
>> Echo [MS PPT MVP] http://www.echosvoice.com
>> What's new in PPT 2007? http://www.echosvoice.com/2007.htm
>> Fixing PowerPoint Annoyances
>> http://www.oreilly.com/catalog/powerpointannoy/
>>
>> "Matthew Kyle" <Matthew Kyle@discussions.microsoft.com> wrote in message
>> news:5D694568-95B1-49C8-9FFC-334AC1464D79@microsoft.com...
>> > Hello-
>> >
>> > I have loaded the release version of Office Pro Plus 2007 on a four of
>> > my
>> > workstations. Three of them are all working just fine. One of them
>> > takes
>> > over a minute to open a doc file that was sent as an email attachment
>> > in
>> > Word
>> > 2007. Granted, this one workstation is one of our oldest but I would
>> > expect
>> > much better perfomance than this.
>> >
>> > Any ideas?
>> >
>> > Thank you.
>> >
>> > Matthew Kyle
>> >
>> > Problem Workstation:
>> > Pentium 4 1.7 Ghz
>> > 512 MB Ram
>> > Windows XP Pro
>> > Office Pro Plus 2007
>> >
>> > Other Workstations:
>> > Pentium 4 3.2+ Ghz
>> > 2 GB Ram
>> > Windows XP Pro
>> > Office Pro Plus 2007
>>
>>
>>

Echo-

I timed opening the document on the system using Office 2007 and its twin
running Office 2003. The 2007 system to about 37 seconds to open. On the
2003 system, it took less than 3 seconds.

Is Office 2007 that much more intensive?

Thanks.

Matthew Kyle

"Echo S" wrote:

> I'd have to look at the minimum requirements for Office, but I wouldn't
> think 1.7GHz would be a problem. You might slap a few RAM chips in there and
> see if it helps, though. 512MB isn't much these days.
>
> --
> Echo [MS PPT MVP] http://www.echosvoice.com
> What's new in PPT 2007? http://www.echosvoice.com/2007.htm
> Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/
>
> "Matthew Kyle" <MatthewKyle@discussions.microsoft.com> wrote in message
> news:EA2112BA-54CB-4F1F-9719-C6F42C858D7C@microsoft.com...
> > Saving it to the hard drive opens it a bit quicker, under a minute. I had
> > already disabled the virus scanning but that didn't seem to help any. We
> > use
> > Trend Micros Client Server Messaging for SMB.
> >
> > Is it possible that this system is just to antiquated for this software?
> >
> > Thanks.
> >
> > Matthew
> >
> > "Echo S" wrote:
> >
> >> If you save the file to the harddrive and then try to open it, is it
> >> still
> >> slow?
> >>
> >> I'm thinking the antivirus software might be the problem. What are you
> >> using?
> >>
> >> --
> >> Echo [MS PPT MVP] http://www.echosvoice.com
> >> What's new in PPT 2007? http://www.echosvoice.com/2007.htm
> >> Fixing PowerPoint Annoyances
> >> http://www.oreilly.com/catalog/powerpointannoy/
> >>
> >> "Matthew Kyle" <Matthew Kyle@discussions.microsoft.com> wrote in message
> >> news:5D694568-95B1-49C8-9FFC-334AC1464D79@microsoft.com...
> >> > Hello-
> >> >
> >> > I have loaded the release version of Office Pro Plus 2007 on a four of
> >> > my
> >> > workstations. Three of them are all working just fine. One of them
> >> > takes
> >> > over a minute to open a doc file that was sent as an email attachment
> >> > in
> >> > Word
> >> > 2007. Granted, this one workstation is one of our oldest but I would
> >> > expect
> >> > much better perfomance than this.
> >> >
> >> > Any ideas?
> >> >
> >> > Thank you.
> >> >
> >> > Matthew Kyle
> >> >
> >> > Problem Workstation:
> >> > Pentium 4 1.7 Ghz
> >> > 512 MB Ram
> >> > Windows XP Pro
> >> > Office Pro Plus 2007
> >> >
> >> > Other Workstations:
> >> > Pentium 4 3.2+ Ghz
> >> > 2 GB Ram
> >> > Windows XP Pro
> >> > Office Pro Plus 2007
> >>
> >>
> >>
>
>
>

Echo-

I timed opening the document on the system using Office 2007 and its twin
running Office 2003. The 2007 system to about 37 seconds to open. On the
2003 system, it took less than 3 seconds.

Is Office 2007 that much more intensive?

Thanks.

Matthew Kyle

"Echo S" wrote:

> I'd have to look at the minimum requirements for Office, but I wouldn't
> think 1.7GHz would be a problem. You might slap a few RAM chips in there and
> see if it helps, though. 512MB isn't much these days.
>
> --
> Echo [MS PPT MVP] http://www.echosvoice.com
> What's new in PPT 2007? http://www.echosvoice.com/2007.htm
> Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/
>
> "Matthew Kyle" <MatthewKyle@discussions.microsoft.com> wrote in message
> news:EA2112BA-54CB-4F1F-9719-C6F42C858D7C@microsoft.com...
> > Saving it to the hard drive opens it a bit quicker, under a minute. I had
> > already disabled the virus scanning but that didn't seem to help any. We
> > use
> > Trend Micros Client Server Messaging for SMB.
> >
> > Is it possible that this system is just to antiquated for this software?
> >
> > Thanks.
> >
> > Matthew
> >
> > "Echo S" wrote:
> >
> >> If you save the file to the harddrive and then try to open it, is it
> >> still
> >> slow?
> >>
> >> I'm thinking the antivirus software might be the problem. What are you
> >> using?
> >>
> >> --
> >> Echo [MS PPT MVP] http://www.echosvoice.com
> >> What's new in PPT 2007? http://www.echosvoice.com/2007.htm
> >> Fixing PowerPoint Annoyances
> >> http://www.oreilly.com/catalog/powerpointannoy/
> >>
> >> "Matthew Kyle" <Matthew Kyle@discussions.microsoft.com> wrote in message
> >> news:5D694568-95B1-49C8-9FFC-334AC1464D79@microsoft.com...
> >> > Hello-
> >> >
> >> > I have loaded the release version of Office Pro Plus 2007 on a four of
> >> > my
> >> > workstations. Three of them are all working just fine. One of them
> >> > takes
> >> > over a minute to open a doc file that was sent as an email attachment
> >> > in
> >> > Word
> >> > 2007. Granted, this one workstation is one of our oldest but I would
> >> > expect
> >> > much better perfomance than this.
> >> >
> >> > Any ideas?
> >> >
> >> > Thank you.
> >> >
> >> > Matthew Kyle
> >> >
> >> > Problem Workstation:
> >> > Pentium 4 1.7 Ghz
> >> > 512 MB Ram
> >> > Windows XP Pro
> >> > Office Pro Plus 2007
> >> >
> >> > Other Workstations:
> >> > Pentium 4 3.2+ Ghz
> >> > 2 GB Ram
> >> > Windows XP Pro
> >> > Office Pro Plus 2007
> >>
> >>
> >>
>
>
>

Well, I have more experience with PowerPoint 2007 than with Word and Excel,
but it does seem to take a little longer in general to open files than 2003
did -- but nowhere near 37 seconds! It also takes even longer to open
97-2003-format files than it does to open a 2007-format files -- but again,
nowhere near 37 seconds.

So I'd say no, Office 2007 isn't that intensive and no, it probably
shouldn't take 37 seconds to open a file. However, it might be something to
do with the file itself. As a test, try saving the file as a 2007 format (so
it will have a DOCX extension) and see if that opens faster. What about a
new, blank DOCX file? Open Word and type =rand(3) then hit Enter. You'll
have 3 paragraphs of text. Save the file as a DOCX file and then try opening
it on the slow system. Does it take an inordinately long time?

Also, this will sound weird, but does the slow system have a printer driver
installed locally? If not, see if adding one and setting it as the default
printer helps. Another thing that will sound weird is update your video card
drivers and knock Hardware Acceleration back a few notches (instrux:
http://www.pptfaq.com/FAQ00129.htm ). These may not help at all, but they
are quick and easy to try -- and they may just fix it, you never know.

I'd still probably add some RAM, though. ;-)

Oh, system reqs are here:
http://office.microsoft.com/en-us/su...668651033.aspx 500 MHz and 256
MB RAM? Yeah, right. <rolling eyes>

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/

"Matthew Kyle" <MatthewKyle@discussions.microsoft.com> wrote in message
news:F95A6051-11CD-463D-9859-75C6573CE46C@microsoft.com...
> Echo-
>
> I timed opening the document on the system using Office 2007 and its twin
> running Office 2003. The 2007 system to about 37 seconds to open. On the
> 2003 system, it took less than 3 seconds.
>
> Is Office 2007 that much more intensive?
>
> Thanks.
>
> Matthew Kyle
>
> "Echo S" wrote:
>
>> I'd have to look at the minimum requirements for Office, but I wouldn't
>> think 1.7GHz would be a problem. You might slap a few RAM chips in there
>> and
>> see if it helps, though. 512MB isn't much these days.
>>
>> --
>> Echo [MS PPT MVP] http://www.echosvoice.com
>> What's new in PPT 2007? http://www.echosvoice.com/2007.htm
>> Fixing PowerPoint Annoyances
>> http://www.oreilly.com/catalog/powerpointannoy/
>>
>> "Matthew Kyle" <MatthewKyle@discussions.microsoft.com> wrote in message
>> news:EA2112BA-54CB-4F1F-9719-C6F42C858D7C@microsoft.com...
>> > Saving it to the hard drive opens it a bit quicker, under a minute. I
>> > had
>> > already disabled the virus scanning but that didn't seem to help any.
>> > We
>> > use
>> > Trend Micros Client Server Messaging for SMB.
>> >
>> > Is it possible that this system is just to antiquated for this
>> > software?
>> >
>> > Thanks.
>> >
>> > Matthew
>> >
>> > "Echo S" wrote:
>> >
>> >> If you save the file to the harddrive and then try to open it, is it
>> >> still
>> >> slow?
>> >>
>> >> I'm thinking the antivirus software might be the problem. What are you
>> >> using?
>> >>
>> >> --
>> >> Echo [MS PPT MVP] http://www.echosvoice.com
>> >> What's new in PPT 2007? http://www.echosvoice.com/2007.htm
>> >> Fixing PowerPoint Annoyances
>> >> http://www.oreilly.com/catalog/powerpointannoy/
>> >>
>> >> "Matthew Kyle" <Matthew Kyle@discussions.microsoft.com> wrote in
>> >> message
>> >> news:5D694568-95B1-49C8-9FFC-334AC1464D79@microsoft.com...
>> >> > Hello-
>> >> >
>> >> > I have loaded the release version of Office Pro Plus 2007 on a four
>> >> > of
>> >> > my
>> >> > workstations. Three of them are all working just fine. One of them
>> >> > takes
>> >> > over a minute to open a doc file that was sent as an email
>> >> > attachment
>> >> > in
>> >> > Word
>> >> > 2007. Granted, this one workstation is one of our oldest but I
>> >> > would
>> >> > expect
>> >> > much better perfomance than this.
>> >> >
>> >> > Any ideas?
>> >> >
>> >> > Thank you.
>> >> >
>> >> > Matthew Kyle
>> >> >
>> >> > Problem Workstation:
>> >> > Pentium 4 1.7 Ghz
>> >> > 512 MB Ram
>> >> > Windows XP Pro
>> >> > Office Pro Plus 2007
>> >> >
>> >> > Other Workstations:
>> >> > Pentium 4 3.2+ Ghz
>> >> > 2 GB Ram
>> >> > Windows XP Pro
>> >> > Office Pro Plus 2007
>> >>
>> >>
>> >>
>>
>>
>>

Well, I have more experience with PowerPoint 2007 than with Word and Excel,
but it does seem to take a little longer in general to open files than 2003
did -- but nowhere near 37 seconds! It also takes even longer to open
97-2003-format files than it does to open a 2007-format files -- but again,
nowhere near 37 seconds.

So I'd say no, Office 2007 isn't that intensive and no, it probably
shouldn't take 37 seconds to open a file. However, it might be something to
do with the file itself. As a test, try saving the file as a 2007 format (so
it will have a DOCX extension) and see if that opens faster. What about a
new, blank DOCX file? Open Word and type =rand(3) then hit Enter. You'll
have 3 paragraphs of text. Save the file as a DOCX file and then try opening
it on the slow system. Does it take an inordinately long time?

Also, this will sound weird, but does the slow system have a printer driver
installed locally? If not, see if adding one and setting it as the default
printer helps. Another thing that will sound weird is update your video card
drivers and knock Hardware Acceleration back a few notches (instrux:
http://www.pptfaq.com/FAQ00129.htm ). These may not help at all, but they
are quick and easy to try -- and they may just fix it, you never know.

I'd still probably add some RAM, though. ;-)

Oh, system reqs are here:
http://office.microsoft.com/en-us/su...668651033.aspx 500 MHz and 256
MB RAM? Yeah, right. <rolling eyes>

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/

"Matthew Kyle" <MatthewKyle@discussions.microsoft.com> wrote in message
news:F95A6051-11CD-463D-9859-75C6573CE46C@microsoft.com...
> Echo-
>
> I timed opening the document on the system using Office 2007 and its twin
> running Office 2003. The 2007 system to about 37 seconds to open. On the
> 2003 system, it took less than 3 seconds.
>
> Is Office 2007 that much more intensive?
>
> Thanks.
>
> Matthew Kyle
>
> "Echo S" wrote:
>
>> I'd have to look at the minimum requirements for Office, but I wouldn't
>> think 1.7GHz would be a problem. You might slap a few RAM chips in there
>> and
>> see if it helps, though. 512MB isn't much these days.
>>
>> --
>> Echo [MS PPT MVP] http://www.echosvoice.com
>> What's new in PPT 2007? http://www.echosvoice.com/2007.htm
>> Fixing PowerPoint Annoyances
>> http://www.oreilly.com/catalog/powerpointannoy/
>>
>> "Matthew Kyle" <MatthewKyle@discussions.microsoft.com> wrote in message
>> news:EA2112BA-54CB-4F1F-9719-C6F42C858D7C@microsoft.com...
>> > Saving it to the hard drive opens it a bit quicker, under a minute. I
>> > had
>> > already disabled the virus scanning but that didn't seem to help any.
>> > We
>> > use
>> > Trend Micros Client Server Messaging for SMB.
>> >
>> > Is it possible that this system is just to antiquated for this
>> > software?
>> >
>> > Thanks.
>> >
>> > Matthew
>> >
>> > "Echo S" wrote:
>> >
>> >> If you save the file to the harddrive and then try to open it, is it
>> >> still
>> >> slow?
>> >>
>> >> I'm thinking the antivirus software might be the problem. What are you
>> >> using?
>> >>
>> >> --
>> >> Echo [MS PPT MVP] http://www.echosvoice.com
>> >> What's new in PPT 2007? http://www.echosvoice.com/2007.htm
>> >> Fixing PowerPoint Annoyances
>> >> http://www.oreilly.com/catalog/powerpointannoy/
>> >>
>> >> "Matthew Kyle" <Matthew Kyle@discussions.microsoft.com> wrote in
>> >> message
>> >> news:5D694568-95B1-49C8-9FFC-334AC1464D79@microsoft.com...
>> >> > Hello-
>> >> >
>> >> > I have loaded the release version of Office Pro Plus 2007 on a four
>> >> > of
>> >> > my
>> >> > workstations. Three of them are all working just fine. One of them
>> >> > takes
>> >> > over a minute to open a doc file that was sent as an email
>> >> > attachment
>> >> > in
>> >> > Word
>> >> > 2007. Granted, this one workstation is one of our oldest but I
>> >> > would
>> >> > expect
>> >> > much better perfomance than this.
>> >> >
>> >> > Any ideas?
>> >> >
>> >> > Thank you.
>> >> >
>> >> > Matthew Kyle
>> >> >
>> >> > Problem Workstation:
>> >> > Pentium 4 1.7 Ghz
>> >> > 512 MB Ram
>> >> > Windows XP Pro
>> >> > Office Pro Plus 2007
>> >> >
>> >> > Other Workstations:
>> >> > Pentium 4 3.2+ Ghz
>> >> > 2 GB Ram
>> >> > Windows XP Pro
>> >> > Office Pro Plus 2007
>> >>
>> >>
>> >>
>>
>>
>>