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Old 01-15-2007, 11:29 AM
Buggrit
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Outlook no longer working following exit from domain


Hi,

I have a customer who recently pulled his laptop out of his old
company's domain. He was using Outlook (2003) and had a huge amount of
e-mail and personal folder bits (Over 200Mb) and cannot now re-connect
these to his stand alone outlook. He did not do a data export prior to
removing the machine from the domain so all I have to work with are the
files in C:\Documents and Settings\~USER~\Application
Data\Microsoft\Outlook.

Can anoyone tell me how to link the old domain profile based data to
his new stand alone Outlook Profile using the existing datafiles?

Many thanks
Jason


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Old 01-15-2007, 11:29 AM
  #2 (permalink)  
Old 01-15-2007, 11:29 AM
Milly Staples [MVP - Outlook]
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Re: Outlook no longer working following exit from domain

WAs he using an .ost file for offline storage? If yes, you can try to open Outlook offline (pull the network cable) and try exporting to a ..pst. However, if he has already deleted his domain profile, the information is no longer available and he is out of luck.

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After furious head scratching, Buggrit asked:

| Hi,
|
| I have a customer who recently pulled his laptop out of his old
| company's domain. He was using Outlook (2003) and had a huge amount of
| e-mail and personal folder bits (Over 200Mb) and cannot now re-connect
| these to his stand alone outlook. He did not do a data export prior to
| removing the machine from the domain so all I have to work with are
| the files in C:\Documents and Settings\~USER~\Application
| Data\Microsoft\Outlook.
|
| Can anoyone tell me how to link the old domain profile based data to
| his new stand alone Outlook Profile using the existing datafiles?
|
| Many thanks
| Jason
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  #3 (permalink)  
Old 01-15-2007, 11:29 AM
Buggrit
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Re: Outlook no longer working following exit from domain


Hi thinks for the quick response.

He removed himself from the domain and then found there was no access
to his Outlook bits. He called me in and I searched for a PST file but
found none. He does have a large Outlook Data File which I assume is
the missing data. I'll call him in asec and get access to the machine
so I can check what the file extension is.

Given the info above, do you think we can recover his data. I thought
perhapse reconnecting to the Domain would solve it? would that do
it???

Thanks again for your help here.

Jason


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  #4 (permalink)  
Old 01-15-2007, 11:29 AM
Milly Staples [MVP - Outlook]
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Re: Outlook no longer working following exit from domain

No, once the profile is blown away, any files associated with that profile are toast. If he can connect to the domain, sync his mailbox and create a new .ost file (not a .pst file), then he can disconnect the network, open Outlook and export the .ost to a .pst.

However, this may not be what the network gods at his place of business desire so proceed at your own risk.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Buggrit asked:

| Hi thinks for the quick response.
|
| He removed himself from the domain and then found there was no access
| to his Outlook bits. He called me in and I searched for a PST file
| but found none. He does have a large Outlook Data File which I
| assume is the missing data. I'll call him in asec and get access to
| the machine so I can check what the file extension is.
|
| Given the info above, do you think we can recover his data. I thought
| perhapse reconnecting to the Domain would solve it? would that do
| it???
|
| Thanks again for your help here.
|
| Jason
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  #5 (permalink)  
Old 01-15-2007, 11:30 AM
Buggrit
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Posts: n/a
Re: Outlook no longer working following exit from domain


>

Thanks Milly. Luckily he seems to still be on good terms with them, so
is going in there later this week. Once he is back on the domain, I'll
take a further look at this.
Jason


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