DL and Jason, I had the same problem and your recommendation appears to have
solved my issue as well. Crashed just about everytime I started and clicked
my inboxes. Running Norton protections also. Used the search function to find
the .dat files and deleted them.
Thanks again.

"Jason Gravitt" wrote:

> Looks like deleteing the .dat file solved the problem.
>
> Thanks!!!
>
> "DL" wrote:
>
> > As far as I'm aware this err might indicate a plugin/com problem, but you
> > say youve disabled all.
> > You might I guess try deleting/renaming the outcmd.dat file, it will be
> > recreated by OL.
> > Perhaps try a post to an outlook specific ng
> >
> > "Jason Gravitt" <JasonGravitt@discussions.microsoft.com> wrote in message
> > news:E60C10DA-714D-450F-B739-74D610B343AF@microsoft.com...
> > > Yes, all that's I'm aware of...I use Symantec Corporate Antivirus and
> > tried
> > > disabling that plugin as well.
> > >
> > > "DL" wrote:
> > >
> > > > Youve disabled all OL plugins, or in Norton turned off the OL/Office
> > plugin?
> > > >
> > > > "Jason Gravitt" <JasonGravitt@discussions.microsoft.com> wrote in
> > message
> > > > news:E1C81B8F-B1F0-4269-ADD9-89D52523F000@microsoft.com...
> > > > > Outlook start crashing upon every attempt to open it. It will open in
> > > > safe
> > > > > mode, but will crash every time it is started outside of safe mode.
> > No
> > > > other
> > > > > Office programs are affected. I have tried uninstalling just Outlook
> > and
> > > > the
> > > > > entire suite (2k3 Pro) and all updates have been done...
> > > > >
> > > > > I get the following message in my event view:
> > > > >
> > > > > Faulting application outlook.exe, version 11.0.8010.0, stamp 43d16d53,
> > > > > faulting module mso.dll, version 11.0.6568.0, stamp 42e18ef6, debug?
> > 0,
> > > > fault
> > > > > address 0x0005cd6d.
> > > > >
> > > >
> > > >
> > > >
> >
> >
> >

I had a similar problem where Outlook 2003 SP3 kept crashing at start
up. I fixed it by renaming the file:

C:\Documents and Settings\%user%\Application
Data\Microsoft\Outlook\outcmd.dat

to

C:\Documents and Settings\%user%\Application
Data\Microsoft\Outlook\outcmd.dat.old

where %user% is the user name.

After that Outlook was able to start just fine. Not sure what caused
the problem though.

Regards.


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