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01-15-2007, 11:21 AM
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| Office 2007 Activation and Microsoft Office Beta Team idiocy I have been trying to activate my Office 2007 beta, and like a number of people, I am unable to do so. I sent a mail off to the Office 2007 Beta Team (the email id is available on the beta download site) and here is the back and forth response (needless to say, I still haven't been able to activate): Thank you for contacting Microsoft Office Beta Team. We apologize for the error that has occurred. Please try to download your program again later. Kind regards, Microsoft Office Beta Team. -------------------------------------------------------------------------------- From: Aditya Sengupta [mailto:aditseng********.com] Sent: vendredi 27 octobre 2006 06:54 To: MicrosoftOfficeBetaTeam Subject: RE: Unable to activate Hi, The problem is not with my download. As you can see on the office 2007 discussion boards, a number of people are facing the same problem. They either get a message saying cannot connect to internet or a message saying activation server is down for maintenance. What is the issue, and how can I resolve it? Regards, Aditya -------------------------------------------------------------------------------- Subject: RE: Unable to activate Date: Thu, 26 Oct 2006 09:06:51 -0500 From: o12beta.en.ots@ltg.info To: aditseng********.com Thank you for contacting Microsoft Office Beta Team. We apologize for the error that has occurred. Please try to download your program again using the links and product keys provided in your original confirmation email. Please do not use a download manager to download the programs as this might lead to errors. Keep in mind that the download service purchased works best with a broadband Internet connection (> 128kbps). Neither License Technologies Group (LTG) nor Microsoft Corporation makes any warranties regarding the user’s (purchasing customer’s) Internet connectivity speed or product integrity . If you are experiencing difficulty downloading Office BETA, a physical copy can be obtained. In order to receive this please go back to the Office Preview site and request a physical copy there, http://www.microsoft.com/office/preview/default.mspx Kind regards, Microsoft Office Beta Team -------------------------------------------------------------------------------- From: Aditya Sengupta [mailto:aditseng********.com] Sent: jeudi 26 octobre 2006 13:57 To: MicrosoftOfficeBetaTeam Subject: Unable to activate Hi, I am unable to activate my Office 2007 beta. I keep getting a message saying internet connection not available even though I am able to browse all websites. I have set my Windows Firewall to Off but it doesn't make any difference. How can I activate the product? Regards, Aditya      |
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01-15-2007, 11:21 AM
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01-15-2007, 11:21 AM
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| RE: Office 2007 Activation and Microsoft Office Beta Team idiocy wow that's just fantastic! I understand this is just a beta, but I don't think its too out of line to request some form of an update from a representative. "Aditya" wrote: > I have been trying to activate my Office 2007 beta, and like a number of > people, I am unable to do so. I sent a mail off to the Office 2007 Beta Team > (the email id is available on the beta download site) and here is the back > and forth response (needless to say, I still haven't been able to activate): > > Thank you for contacting Microsoft Office Beta Team. > > We apologize for the error that has occurred. > > Please try to download your program again later. > > Kind regards, > > Microsoft Office Beta Team. > -------------------------------------------------------------------------------- > From: Aditya Sengupta [mailto:aditseng********.com] > Sent: vendredi 27 octobre 2006 06:54 > To: MicrosoftOfficeBetaTeam > Subject: RE: Unable to activate > > Hi, > > The problem is not with my download. As you can see on the office 2007 > discussion boards, a number of people are facing the same problem. They > either get a message saying cannot connect to internet or a message saying > activation server is down for maintenance. > > What is the issue, and how can I resolve it? > > Regards, > Aditya > > -------------------------------------------------------------------------------- > Subject: RE: Unable to activate > Date: Thu, 26 Oct 2006 09:06:51 -0500 > From: o12beta.en.ots@ltg.info > To: aditseng********.com > > Thank you for contacting Microsoft Office Beta Team. > > We apologize for the error that has occurred. > > Please try to download your program again using the links and product keys > provided in your original confirmation email. Please do not use a download > manager to download the programs as this might lead to errors. > > Keep in mind that the download service purchased works best with a broadband > Internet connection (> 128kbps). Neither License Technologies Group (LTG) nor > Microsoft Corporation makes any warranties regarding the user’s (purchasing > customer’s) Internet connectivity speed or product integrity . > > If you are experiencing difficulty downloading Office BETA, a physical copy > can be obtained. In order to receive this please go back to the Office > Preview site and request a physical copy there, > http://www.microsoft.com/office/preview/default.mspx > > Kind regards, > > Microsoft Office Beta Team > > -------------------------------------------------------------------------------- > From: Aditya Sengupta [mailto:aditseng********.com] > Sent: jeudi 26 octobre 2006 13:57 > To: MicrosoftOfficeBetaTeam > Subject: Unable to activate > > Hi, > > I am unable to activate my Office 2007 beta. I keep getting a message saying > internet connection not available even though I am able to browse all > websites. I have set my Windows Firewall to Off but it doesn't make any > difference. > > How can I activate the product? > > Regards, > Aditya > |
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01-15-2007, 11:21 AM
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| Re: Office 2007 Activation and Microsoft Office Beta Team idiocy This is a public user to user newsgroup, not "Official Microsoft Tech Support". Daniel Haskell wrote: > wow that's just fantastic! I understand this is just a beta, but I don't > think its too out of line to request some form of an update from a > representative. > > "Aditya" wrote: > > >>I have been trying to activate my Office 2007 beta, and like a number of >>people, I am unable to do so. I sent a mail off to the Office 2007 Beta Team >>(the email id is available on the beta download site) and here is the back >>and forth response (needless to say, I still haven't been able to activate): >> >>Thank you for contacting Microsoft Office Beta Team. >> >>We apologize for the error that has occurred. >> >>Please try to download your program again later. >> >>Kind regards, >> >>Microsoft Office Beta Team. >>-------------------------------------------------------------------------------- >>From: Aditya Sengupta [mailto:aditseng********.com] >>Sent: vendredi 27 octobre 2006 06:54 >>To: MicrosoftOfficeBetaTeam >>Subject: RE: Unable to activate >> >>Hi, >> >>The problem is not with my download. As you can see on the office 2007 >>discussion boards, a number of people are facing the same problem. They >>either get a message saying cannot connect to internet or a message saying >>activation server is down for maintenance. >> >>What is the issue, and how can I resolve it? >> >>Regards, >>Aditya >> >>-------------------------------------------------------------------------------- >>Subject: RE: Unable to activate >>Date: Thu, 26 Oct 2006 09:06:51 -0500 >>From: o12beta.en.ots@ltg.info >>To: aditseng********.com >> >>Thank you for contacting Microsoft Office Beta Team. >> >>We apologize for the error that has occurred. >> >>Please try to download your program again using the links and product keys >>provided in your original confirmation email. Please do not use a download >>manager to download the programs as this might lead to errors. >> >>Keep in mind that the download service purchased works best with a broadband >>Internet connection (> 128kbps). Neither License Technologies Group (LTG) nor >>Microsoft Corporation makes any warranties regarding the user’s (purchasing >>customer’s) Internet connectivity speed or product integrity . >> >>If you are experiencing difficulty downloading Office BETA, a physical copy >>can be obtained. In order to receive this please go back to the Office >>Preview site and request a physical copy there, >>http://www.microsoft.com/office/preview/default.mspx >> >>Kind regards, >> >>Microsoft Office Beta Team >> >>-------------------------------------------------------------------------------- >>From: Aditya Sengupta [mailto:aditseng********.com] >>Sent: jeudi 26 octobre 2006 13:57 >>To: MicrosoftOfficeBetaTeam >>Subject: Unable to activate >> >>Hi, >> >>I am unable to activate my Office 2007 beta. I keep getting a message saying >>internet connection not available even though I am able to browse all >>websites. I have set my Windows Firewall to Off but it doesn't make any >>difference. >> >>How can I activate the product? >> >>Regards, >>Aditya >> |
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01-15-2007, 11:22 AM
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| Re: Office 2007 Activation and Microsoft Office Beta Team idiocy I wasn't expecting a response in this newsgroup. Some type of update on the 2007 beta page would be nice warning people the activation is down prior to making the purchase. "Bob I" wrote: > This is a public user to user newsgroup, not "Official Microsoft Tech > Support". > > Daniel Haskell wrote: > > > wow that's just fantastic! I understand this is just a beta, but I don't > > think its too out of line to request some form of an update from a > > representative. > > > > "Aditya" wrote: > > > > > >>I have been trying to activate my Office 2007 beta, and like a number of > >>people, I am unable to do so. I sent a mail off to the Office 2007 Beta Team > >>(the email id is available on the beta download site) and here is the back > >>and forth response (needless to say, I still haven't been able to activate): > >> > >>Thank you for contacting Microsoft Office Beta Team. > >> > >>We apologize for the error that has occurred. > >> > >>Please try to download your program again later. > >> > >>Kind regards, > >> > >>Microsoft Office Beta Team. > >>-------------------------------------------------------------------------------- > >>From: Aditya Sengupta [mailto:aditseng********.com] > >>Sent: vendredi 27 octobre 2006 06:54 > >>To: MicrosoftOfficeBetaTeam > >>Subject: RE: Unable to activate > >> > >>Hi, > >> > >>The problem is not with my download. As you can see on the office 2007 > >>discussion boards, a number of people are facing the same problem. They > >>either get a message saying cannot connect to internet or a message saying > >>activation server is down for maintenance. > >> > >>What is the issue, and how can I resolve it? > >> > >>Regards, > >>Aditya > >> > >>-------------------------------------------------------------------------------- > >>Subject: RE: Unable to activate > >>Date: Thu, 26 Oct 2006 09:06:51 -0500 > >>From: o12beta.en.ots@ltg.info > >>To: aditseng********.com > >> > >>Thank you for contacting Microsoft Office Beta Team. > >> > >>We apologize for the error that has occurred. > >> > >>Please try to download your program again using the links and product keys > >>provided in your original confirmation email. Please do not use a download > >>manager to download the programs as this might lead to errors. > >> > >>Keep in mind that the download service purchased works best with a broadband > >>Internet connection (> 128kbps). Neither License Technologies Group (LTG) nor > >>Microsoft Corporation makes any warranties regarding the user’s (purchasing > >>customer’s) Internet connectivity speed or product integrity . > >> > >>If you are experiencing difficulty downloading Office BETA, a physical copy > >>can be obtained. In order to receive this please go back to the Office > >>Preview site and request a physical copy there, > >>http://www.microsoft.com/office/preview/default.mspx > >> > >>Kind regards, > >> > >>Microsoft Office Beta Team > >> > >>-------------------------------------------------------------------------------- > >>From: Aditya Sengupta [mailto:aditseng********.com] > >>Sent: jeudi 26 octobre 2006 13:57 > >>To: MicrosoftOfficeBetaTeam > >>Subject: Unable to activate > >> > >>Hi, > >> > >>I am unable to activate my Office 2007 beta. I keep getting a message saying > >>internet connection not available even though I am able to browse all > >>websites. I have set my Windows Firewall to Off but it doesn't make any > >>difference. > >> > >>How can I activate the product? > >> > >>Regards, > >>Aditya > >> > > |
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01-15-2007, 11:22 AM
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| Re: Office 2007 Activation and Microsoft Office Beta Team idiocy I am surprised the Office Preview site is still online actually. It was supposed to have been shut down Wednesday: http://www.activewin.com/awin/commen...=36736&Group=1 Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Office 2007 Beta 2 Technical Refresh (B2TR): http://pschmid.net/blog/2006/09/18/43 *** Customize Office 2007: http://pschmid.net/office2007/customize OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Daniel Haskell" <DanielHaskell@discussions.microsoft.com> wrote in message news:794D169E-3218-4AC3-8924-269AEF1278D0@microsoft.com: > I wasn't expecting a response in this newsgroup. Some type of update on the > 2007 beta page would be nice warning people the activation is down prior to > making the purchase. > > "Bob I" wrote: > > > This is a public user to user newsgroup, not "Official Microsoft Tech > > Support". > > > > Daniel Haskell wrote: > > > > > wow that's just fantastic! I understand this is just a beta, but I don't > > > think its too out of line to request some form of an update from a > > > representative. > > > > > > "Aditya" wrote: > > > > > > > > >>I have been trying to activate my Office 2007 beta, and like a number of > > >>people, I am unable to do so. I sent a mail off to the Office 2007 Beta Team > > >>(the email id is available on the beta download site) and here is the back > > >>and forth response (needless to say, I still haven't been able to activate): > > >> > > >>Thank you for contacting Microsoft Office Beta Team. > > >> > > >>We apologize for the error that has occurred. > > >> > > >>Please try to download your program again later. > > >> > > >>Kind regards, > > >> > > >>Microsoft Office Beta Team. > > >>-------------------------------------------------------------------------------- > > >>From: Aditya Sengupta [mailto:aditseng********.com] > > >>Sent: vendredi 27 octobre 2006 06:54 > > >>To: MicrosoftOfficeBetaTeam > > >>Subject: RE: Unable to activate > > >> > > >>Hi, > > >> > > >>The problem is not with my download. As you can see on the office 2007 > > >>discussion boards, a number of people are facing the same problem. They > > >>either get a message saying cannot connect to internet or a message saying > > >>activation server is down for maintenance. > > >> > > >>What is the issue, and how can I resolve it? > > >> > > >>Regards, > > >>Aditya > > >> > > >>-------------------------------------------------------------------------------- > > >>Subject: RE: Unable to activate > > >>Date: Thu, 26 Oct 2006 09:06:51 -0500 > > >>From: o12beta.en.ots@ltg.info > > >>To: aditseng********.com > > >> > > >>Thank you for contacting Microsoft Office Beta Team. > > >> > > >>We apologize for the error that has occurred. > > >> > > >>Please try to download your program again using the links and product keys > > >>provided in your original confirmation email. Please do not use a download > > >>manager to download the programs as this might lead to errors. > > >> > > >>Keep in mind that the download service purchased works best with a broadband > > >>Internet connection (> 128kbps). Neither License Technologies Group (LTG) nor > > >>Microsoft Corporation makes any warranties regarding the user’s (purchasing > > >>customer’s) Internet connectivity speed or product integrity . > > >> > > >>If you are experiencing difficulty downloading Office BETA, a physical copy > > >>can be obtained. In order to receive this please go back to the Office > > >>Preview site and request a physical copy there, > > >>http://www.microsoft.com/office/preview/default.mspx > > >> > > >>Kind regards, > > >> > > >>Microsoft Office Beta Team > > >> > > >>-------------------------------------------------------------------------------- > > >>From: Aditya Sengupta [mailto:aditseng********.com] > > >>Sent: jeudi 26 octobre 2006 13:57 > > >>To: MicrosoftOfficeBetaTeam > > >>Subject: Unable to activate > > >> > > >>Hi, > > >> > > >>I am unable to activate my Office 2007 beta. I keep getting a message saying > > >>internet connection not available even though I am able to browse all > > >>websites. I have set my Windows Firewall to Off but it doesn't make any > > >>difference. > > >> > > >>How can I activate the product? > > >> > > >>Regards, > > >>Aditya > > >> > > > > |
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01-15-2007, 11:22 AM
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| Re: Office 2007 Activation and Microsoft Office Beta Team idiocy Ah, ok, many people make posts like that here under the impression they are talking to someone from MS. Have a good day. Daniel Haskell wrote: > I wasn't expecting a response in this newsgroup. Some type of update on the > 2007 beta page would be nice warning people the activation is down prior to > making the purchase. > > "Bob I" wrote: > > >>This is a public user to user newsgroup, not "Official Microsoft Tech >>Support". >> >>Daniel Haskell wrote: >> >> >>>wow that's just fantastic! I understand this is just a beta, but I don't >>>think its too out of line to request some form of an update from a >>>representative. >>> >>>"Aditya" wrote: >>> >>> >>> >>>>I have been trying to activate my Office 2007 beta, and like a number of >>>>people, I am unable to do so. I sent a mail off to the Office 2007 Beta Team >>>>(the email id is available on the beta download site) and here is the back >>>>and forth response (needless to say, I still haven't been able to activate): >>>> >>>>Thank you for contacting Microsoft Office Beta Team. >>>> >>>>We apologize for the error that has occurred. >>>> >>>>Please try to download your program again later. >>>> >>>>Kind regards, >>>> >>>>Microsoft Office Beta Team. >>>>-------------------------------------------------------------------------------- >>>>From: Aditya Sengupta [mailto:aditseng********.com] >>>>Sent: vendredi 27 octobre 2006 06:54 >>>>To: MicrosoftOfficeBetaTeam >>>>Subject: RE: Unable to activate >>>> >>>>Hi, >>>> >>>>The problem is not with my download. As you can see on the office 2007 >>>>discussion boards, a number of people are facing the same problem. They >>>>either get a message saying cannot connect to internet or a message saying >>>>activation server is down for maintenance. >>>> >>>>What is the issue, and how can I resolve it? >>>> >>>>Regards, >>>>Aditya >>>> >>>>-------------------------------------------------------------------------------- >>>>Subject: RE: Unable to activate >>>>Date: Thu, 26 Oct 2006 09:06:51 -0500 >>>>From: o12beta.en.ots@ltg.info >>>>To: aditseng********.com >>>> >>>>Thank you for contacting Microsoft Office Beta Team. >>>> >>>>We apologize for the error that has occurred. >>>> >>>>Please try to download your program again using the links and product keys >>>>provided in your original confirmation email. Please do not use a download >>>>manager to download the programs as this might lead to errors. >>>> >>>>Keep in mind that the download service purchased works best with a broadband >>>>Internet connection (> 128kbps). Neither License Technologies Group (LTG) nor >>>>Microsoft Corporation makes any warranties regarding the user’s (purchasing >>>>customer’s) Internet connectivity speed or product integrity . >>>> >>>>If you are experiencing difficulty downloading Office BETA, a physical copy >>>>can be obtained. In order to receive this please go back to the Office >>>>Preview site and request a physical copy there, >>>>http://www.microsoft.com/office/preview/default.mspx >>>> >>>>Kind regards, >>>> >>>>Microsoft Office Beta Team >>>> >>>>-------------------------------------------------------------------------------- >>>>From: Aditya Sengupta [mailto:aditseng********.com] >>>>Sent: jeudi 26 octobre 2006 13:57 >>>>To: MicrosoftOfficeBetaTeam >>>>Subject: Unable to activate >>>> >>>>Hi, >>>> >>>>I am unable to activate my Office 2007 beta. I keep getting a message saying >>>>internet connection not available even though I am able to browse all >>>>websites. I have set my Windows Firewall to Off but it doesn't make any >>>>difference. >>>> >>>>How can I activate the product? >>>> >>>>Regards, >>>>Aditya >>>> >> >> |
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01-15-2007, 11:22 AM
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| Re: Office 2007 Activation and Microsoft Office Beta Team idiocy Then why are they still selling the download and taking money for a beta we can't activate? "Patrick Schmid [MVP]" wrote: > I am surprised the Office Preview site is still online actually. It was > supposed to have been shut down Wednesday: > http://www.activewin.com/awin/commen...=36736&Group=1 > > Patrick Schmid [OneNote MVP] > -------------- > http://pschmid.net > *** > Office 2007 Beta 2 Technical Refresh (B2TR): > http://pschmid.net/blog/2006/09/18/43 > *** > Customize Office 2007: http://pschmid.net/office2007/customize > OneNote 2007: http://pschmid.net/office2007/onenote > *** > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed > > "Daniel Haskell" <DanielHaskell@discussions.microsoft.com> wrote in > message news:794D169E-3218-4AC3-8924-269AEF1278D0@microsoft.com: > > > I wasn't expecting a response in this newsgroup. Some type of update on the > > 2007 beta page would be nice warning people the activation is down prior to > > making the purchase. > > > > "Bob I" wrote: > > > > > This is a public user to user newsgroup, not "Official Microsoft Tech > > > Support". > > > > > > Daniel Haskell wrote: > > > > > > > wow that's just fantastic! I understand this is just a beta, but I don't > > > > think its too out of line to request some form of an update from a > > > > representative. > > > > > > > > "Aditya" wrote: > > > > > > > > > > > >>I have been trying to activate my Office 2007 beta, and like a number of > > > >>people, I am unable to do so. I sent a mail off to the Office 2007 Beta Team > > > >>(the email id is available on the beta download site) and here is the back > > > >>and forth response (needless to say, I still haven't been able to activate): > > > >> > > > >>Thank you for contacting Microsoft Office Beta Team. > > > >> > > > >>We apologize for the error that has occurred. > > > >> > > > >>Please try to download your program again later. > > > >> > > > >>Kind regards, > > > >> > > > >>Microsoft Office Beta Team. > > > >>-------------------------------------------------------------------------------- > > > >>From: Aditya Sengupta [mailto:aditseng********.com] > > > >>Sent: vendredi 27 octobre 2006 06:54 > > > >>To: MicrosoftOfficeBetaTeam > > > >>Subject: RE: Unable to activate > > > >> > > > >>Hi, > > > >> > > > >>The problem is not with my download. As you can see on the office 2007 > > > >>discussion boards, a number of people are facing the same problem. They > > > >>either get a message saying cannot connect to internet or a message saying > > > >>activation server is down for maintenance. > > > >> > > > >>What is the issue, and how can I resolve it? > > > >> > > > >>Regards, > > > >>Aditya > > > >> > > > >>-------------------------------------------------------------------------------- > > > >>Subject: RE: Unable to activate > > > >>Date: Thu, 26 Oct 2006 09:06:51 -0500 > > > >>From: o12beta.en.ots@ltg.info > > > >>To: aditseng********.com > > > >> > > > >>Thank you for contacting Microsoft Office Beta Team. > > > >> > > > >>We apologize for the error that has occurred. > > > >> > > > >>Please try to download your program again using the links and product keys > > > >>provided in your original confirmation email. Please do not use a download > > > >>manager to download the programs as this might lead to errors. > > > >> > > > >>Keep in mind that the download service purchased works best with a broadband > > > >>Internet connection (> 128kbps). Neither License Technologies Group (LTG) nor > > > >>Microsoft Corporation makes any warranties regarding the user’s (purchasing > > > >>customer’s) Internet connectivity speed or product integrity . > > > >> > > > >>If you are experiencing difficulty downloading Office BETA, a physical copy > > > >>can be obtained. In order to receive this please go back to the Office > > > >>Preview site and request a physical copy there, > > > >>http://www.microsoft.com/office/preview/default.mspx > > > >> > > > >>Kind regards, > > > >> > > > >>Microsoft Office Beta Team > > > >> > > > >>-------------------------------------------------------------------------------- > > > >>From: Aditya Sengupta [mailto:aditseng********.com] > > > >>Sent: jeudi 26 octobre 2006 13:57 > > > >>To: MicrosoftOfficeBetaTeam > > > >>Subject: Unable to activate > > > >> > > > >>Hi, > > > >> > > > >>I am unable to activate my Office 2007 beta. I keep getting a message saying > > > >>internet connection not available even though I am able to browse all > > > >>websites. I have set my Windows Firewall to Off but it doesn't make any > > > >>difference. > > > >> > > > >>How can I activate the product? > > > >> > > > >>Regards, > > > >>Aditya > > > >> > > > > > > > > |
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01-15-2007, 11:22 AM
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| Re: Office 2007 Activation and Microsoft Office Beta Team idiocy Patrick, Even if the public beta ended, the MSDN versions still require activation. There is no way the activation servers would be taken down, so this problem needs to be addressed regardless. "Patrick Schmid [MVP]" wrote: > I am surprised the Office Preview site is still online actually. It was > supposed to have been shut down Wednesday: > http://www.activewin.com/awin/commen...=36736&Group=1 > > Patrick Schmid [OneNote MVP] > -------------- > http://pschmid.net > *** > Office 2007 Beta 2 Technical Refresh (B2TR): > http://pschmid.net/blog/2006/09/18/43 > *** > Customize Office 2007: http://pschmid.net/office2007/customize > OneNote 2007: http://pschmid.net/office2007/onenote > *** > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed > > "Daniel Haskell" <DanielHaskell@discussions.microsoft.com> wrote in > message news:794D169E-3218-4AC3-8924-269AEF1278D0@microsoft.com: > > > I wasn't expecting a response in this newsgroup. Some type of update on the > > 2007 beta page would be nice warning people the activation is down prior to > > making the purchase. > > > > "Bob I" wrote: > > > > > This is a public user to user newsgroup, not "Official Microsoft Tech > > > Support". > > > > > > Daniel Haskell wrote: > > > > > > > wow that's just fantastic! I understand this is just a beta, but I don't > > > > think its too out of line to request some form of an update from a > > > > representative. > > > > > > > > "Aditya" wrote: > > > > > > > > > > > >>I have been trying to activate my Office 2007 beta, and like a number of > > > >>people, I am unable to do so. I sent a mail off to the Office 2007 Beta Team > > > >>(the email id is available on the beta download site) and here is the back > > > >>and forth response (needless to say, I still haven't been able to activate): > > > >> > > > >>Thank you for contacting Microsoft Office Beta Team. > > > >> > > > >>We apologize for the error that has occurred. > > > >> > > > >>Please try to download your program again later. > > > >> > > > >>Kind regards, > > > >> > > > >>Microsoft Office Beta Team. > > > >>-------------------------------------------------------------------------------- > > > >>From: Aditya Sengupta [mailto:aditseng********.com] > > > >>Sent: vendredi 27 octobre 2006 06:54 > > > >>To: MicrosoftOfficeBetaTeam > > > >>Subject: RE: Unable to activate > > > >> > > > >>Hi, > > > >> > > > >>The problem is not with my download. As you can see on the office 2007 > > > >>discussion boards, a number of people are facing the same problem. They > > > >>either get a message saying cannot connect to internet or a message saying > > > >>activation server is down for maintenance. > > > >> > > > >>What is the issue, and how can I resolve it? > > > >> > > > >>Regards, > > > >>Aditya > > > >> > > > >>-------------------------------------------------------------------------------- > > > >>Subject: RE: Unable to activate > > > >>Date: Thu, 26 Oct 2006 09:06:51 -0500 > > > >>From: o12beta.en.ots@ltg.info > > > >>To: aditseng********.com > > > >> > > > >>Thank you for contacting Microsoft Office Beta Team. > > > >> > > > >>We apologize for the error that has occurred. > > > >> > > > >>Please try to download your program again using the links and product keys > > > >>provided in your original confirmation email. Please do not use a download > > > >>manager to download the programs as this might lead to errors. > > > >> > > > >>Keep in mind that the download service purchased works best with a broadband > > > >>Internet connection (> 128kbps). Neither License Technologies Group (LTG) nor > > > >>Microsoft Corporation makes any warranties regarding the user’s (purchasing > > > >>customer’s) Internet connectivity speed or product integrity . > > > >> > > > >>If you are experiencing difficulty downloading Office BETA, a physical copy > > > >>can be obtained. In order to receive this please go back to the Office > > > >>Preview site and request a physical copy there, > > > >>http://www.microsoft.com/office/preview/default.mspx > > > >> > > > >>Kind regards, > > > >> > > > >>Microsoft Office Beta Team > > > >> > > > >>-------------------------------------------------------------------------------- > > > >>From: Aditya Sengupta [mailto:aditseng********.com] > > > >>Sent: jeudi 26 octobre 2006 13:57 > > > >>To: MicrosoftOfficeBetaTeam > > > >>Subject: Unable to activate > > > >> > > > >>Hi, > > > >> > > > >>I am unable to activate my Office 2007 beta. I keep getting a message saying > > > >>internet connection not available even though I am able to browse all > > > >>websites. I have set my Windows Firewall to Off but it doesn't make any > > > >>difference. > > > >> > > > >>How can I activate the product? > > > >> > > > >>Regards, > > > >>Aditya > > > >> > > > > > > > > |
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01-15-2007, 11:22 AM
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| Re: Office 2007 Activation and Microsoft Office Beta Team idiocy I don't know. I am as puzzled about this as you are. Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Office 2007 Beta 2 Technical Refresh (B2TR): http://pschmid.net/blog/2006/09/18/43 *** Customize Office 2007: http://pschmid.net/office2007/customize OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "dz" <dz@discussions.microsoft.com> wrote in message news:A667CD52-FE55-4F52-A0DC-F7F40C2E1C01@microsoft.com: > Then why are they still selling the download and taking money for a beta we > can't activate? > > "Patrick Schmid [MVP]" wrote: > > > I am surprised the Office Preview site is still online actually. It was > > supposed to have been shut down Wednesday: > > http://www.activewin.com/awin/commen...=36736&Group=1 > > > > Patrick Schmid [OneNote MVP] > > -------------- > > http://pschmid.net > > *** > > Office 2007 Beta 2 Technical Refresh (B2TR): > > http://pschmid.net/blog/2006/09/18/43 > > *** > > Customize Office 2007: http://pschmid.net/office2007/customize > > OneNote 2007: http://pschmid.net/office2007/onenote > > *** > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed > > > > "Daniel Haskell" <DanielHaskell@discussions.microsoft.com> wrote in > > message news:794D169E-3218-4AC3-8924-269AEF1278D0@microsoft.com: > > > > > I wasn't expecting a response in this newsgroup. Some type of update on the > > > 2007 beta page would be nice warning people the activation is down prior to > > > making the purchase. > > > > > > "Bob I" wrote: > > > > > > > This is a public user to user newsgroup, not "Official Microsoft Tech > > > > Support". > > > > > > > > Daniel Haskell wrote: > > > > > > > > > wow that's just fantastic! I understand this is just a beta, but I don't > > > > > think its too out of line to request some form of an update from a > > > > > representative. > > > > > > > > > > "Aditya" wrote: > > > > > > > > > > > > > > >>I have been trying to activate my Office 2007 beta, and like a number of > > > > >>people, I am unable to do so. I sent a mail off to the Office 2007 Beta Team > > > > >>(the email id is available on the beta download site) and here is the back > > > > >>and forth response (needless to say, I still haven't been able to activate): > > > > >> > > > > >>Thank you for contacting Microsoft Office Beta Team. > > > > >> > > > > >>We apologize for the error that has occurred. > > > > >> > > > > >>Please try to download your program again later. > > > > >> > > > > >>Kind regards, > > > > >> > > > > >>Microsoft Office Beta Team. > > > > >>-------------------------------------------------------------------------------- > > > > >>From: Aditya Sengupta [mailto:aditseng********.com] > > > > >>Sent: vendredi 27 octobre 2006 06:54 > > > > >>To: MicrosoftOfficeBetaTeam > > > > >>Subject: RE: Unable to activate > > > > >> > > > > >>Hi, > > > > >> > > > > >>The problem is not with my download. As you can see on the office 2007 > > > > >>discussion boards, a number of people are facing the same problem. They > > > > >>either get a message saying cannot connect to internet or a message saying > > > > >>activation server is down for maintenance. > > > > >> > > > > >>What is the issue, and how can I resolve it? > > > > >> > > > > >>Regards, > > > > >>Aditya > > > > >> > > > > >>-------------------------------------------------------------------------------- > > > > >>Subject: RE: Unable to activate > > > > >>Date: Thu, 26 Oct 2006 09:06:51 -0500 > > > > >>From: o12beta.en.ots@ltg.info > > > > >>To: aditseng********.com > > > > >> > > > > >>Thank you for contacting Microsoft Office Beta Team. > > > > >> > > > > >>We apologize for the error that has occurred. > > > > >> > > > > >>Please try to download your program again using the links and product keys > > > > >>provided in your original confirmation email. Please do not use a download > > > > >>manager to download the programs as this might lead to errors. > > > > >> > > > > >>Keep in mind that the download service purchased works best with a broadband > > > > >>Internet connection (> 128kbps). Neither License Technologies Group (LTG) nor > > > > >>Microsoft Corporation makes any warranties regarding the user’s (purchasing > > > > >>customer’s) Internet connectivity speed or product integrity . > > > > >> > > > > >>If you are experiencing difficulty downloading Office BETA, a physical copy > > > > >>can be obtained. In order to receive this please go back to the Office > > > > >>Preview site and request a physical copy there, > > > > >>http://www.microsoft.com/office/preview/default.mspx > > > > >> > > > > >>Kind regards, > > > > >> > > > > >>Microsoft Office Beta Team > > > > >> > > > > >>-------------------------------------------------------------------------------- > > > > >>From: Aditya Sengupta [mailto:aditseng********.com] > > > > >>Sent: jeudi 26 octobre 2006 13:57 > > > > >>To: MicrosoftOfficeBetaTeam > > > > >>Subject: Unable to activate > > > > >> > > > > >>Hi, > > > > >> > > > > >>I am unable to activate my Office 2007 beta. I keep getting a message saying > > > > >>internet connection not available even though I am able to browse all > > > > >>websites. I have set my Windows Firewall to Off but it doesn't make any > > > > >>difference. > > > > >> > > > > >>How can I activate the product? > > > > >> > > > > >>Regards, > > > > >>Aditya > > > > >> > > > > > > > > > > > > |
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01-15-2007, 11:22 AM
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| Re: Office 2007 Activation and Microsoft Office Beta Team idiocy I have gotten in touch with someone at Microsoft about this. I'll let everyone know when I hear back. Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Office 2007 Beta 2 Technical Refresh (B2TR): http://pschmid.net/blog/2006/09/18/43 *** Customize Office 2007: http://pschmid.net/office2007/customize OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Daniel Haskell" <DanielHaskell@discussions.microsoft.com> wrote in message news:1AE41075-1293-4963-89DF-CCF1CC34489E@microsoft.com: > Patrick, > > Even if the public beta ended, the MSDN versions still require activation. > There is no way the activation servers would be taken down, so this problem > needs to be addressed regardless. > > "Patrick Schmid [MVP]" wrote: > > > I am surprised the Office Preview site is still online actually. It was > > supposed to have been shut down Wednesday: > > http://www.activewin.com/awin/commen...=36736&Group=1 > > > > Patrick Schmid [OneNote MVP] > > -------------- > > http://pschmid.net > > *** > > Office 2007 Beta 2 Technical Refresh (B2TR): > > http://pschmid.net/blog/2006/09/18/43 > > *** > > Customize Office 2007: http://pschmid.net/office2007/customize > > OneNote 2007: http://pschmid.net/office2007/onenote > > *** > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed > > > > "Daniel Haskell" <DanielHaskell@discussions.microsoft.com> wrote in > > message news:794D169E-3218-4AC3-8924-269AEF1278D0@microsoft.com: > > > > > I wasn't expecting a response in this newsgroup. Some type of update on the > > > 2007 beta page would be nice warning people the activation is down prior to > > > making the purchase. > > > > > > "Bob I" wrote: > > > > > > > This is a public user to user newsgroup, not "Official Microsoft Tech > > > > Support". > > > > > > > > Daniel Haskell wrote: > > > > > > > > > wow that's just fantastic! I understand this is just a beta, but I don't > > > > > think its too out of line to request some form of an update from a > > > > > representative. > > > > > > > > > > "Aditya" wrote: > > > > > > > > > > > > > > >>I have been trying to activate my Office 2007 beta, and like a number of > > > > >>people, I am unable to do so. I sent a mail off to the Office 2007 Beta Team > > > > >>(the email id is available on the beta download site) and here is the back > > > > >>and forth response (needless to say, I still haven't been able to activate): > > > > >> > > > > >>Thank you for contacting Microsoft Office Beta Team. > > > > >> > > > > >>We apologize for the error that has occurred. > > > > >> > > > > >>Please try to download your program again later. > > > > >> > > > > >>Kind regards, > > > > >> > > > > >>Microsoft Office Beta Team. > > > > >>-------------------------------------------------------------------------------- > > > > >>From: Aditya Sengupta [mailto:aditseng********.com] > > > > >>Sent: vendredi 27 octobre 2006 06:54 > > > > >>To: MicrosoftOfficeBetaTeam > > > > >>Subject: RE: Unable to activate > > > > >> > > > > >>Hi, > > > > >> > > > > >>The problem is not with my download. As you can see on the office 2007 > > > > >>discussion boards, a number of people are facing the same problem. They > > > > >>either get a message saying cannot connect to internet or a message saying > > > > >>activation server is down for maintenance. > > > > >> > > > > >>What is the issue, and how can I resolve it? > > > > >> > > > > >>Regards, > > > > >>Aditya > > > > >> > > > > >>-------------------------------------------------------------------------------- > > > > >>Subject: RE: Unable to activate > > > > >>Date: Thu, 26 Oct 2006 09:06:51 -0500 > > > > >>From: o12beta.en.ots@ltg.info > > > > >>To: aditseng********.com > > > > >> > > > > >>Thank you for contacting Microsoft Office Beta Team. > > > > >> > > > > >>We apologize for the error that has occurred. > > > > >> > > > > >>Please try to download your program again using the links and product keys > > > > >>provided in your original confirmation email. Please do not use a download > > > > >>manager to download the programs as this might lead to errors. > > > > >> > > > > >>Keep in mind that the download service purchased works best with a broadband > > > > >>Internet connection (> 128kbps). Neither License Technologies Group (LTG) nor > > > > >>Microsoft Corporation makes any warranties regarding the user’s (purchasing > > > > >>customer’s) Internet connectivity speed or product integrity . > > > > >> > > > > >>If you are experiencing difficulty downloading Office BETA, a physical copy > > > > >>can be obtained. In order to receive this please go back to the Office > > > > >>Preview site and request a physical copy there, > > > > >>http://www.microsoft.com/office/preview/default.mspx > > > > >> > > > > >>Kind regards, > > > > >> > > > > >>Microsoft Office Beta Team > > > > >> > > > > >>-------------------------------------------------------------------------------- > > > > >>From: Aditya Sengupta [mailto:aditseng********.com] > > > > >>Sent: jeudi 26 octobre 2006 13:57 > > > > >>To: MicrosoftOfficeBetaTeam > > > > >>Subject: Unable to activate > > > > >> > > > > >>Hi, > > > > >> > > > > >>I am unable to activate my Office 2007 beta. I keep getting a message saying > > > > >>internet connection not available even though I am able to browse all > > > > >>websites. I have set my Windows Firewall to Off but it doesn't make any > > > > >>difference. > > > > >> > > > > >>How can I activate the product? > > > > >> > > > > >>Regards, > > > > >>Aditya > > > > >> > > > > > > > > > > > > |
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01-15-2007, 11:23 AM
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| Re: Office 2007 Activation and Microsoft Office Beta Team idiocy Has anyone found an answer to why we can not activate it. The error I am getting says "A communication error has occureed. Your request cannot be processed at this time. Plase try again in a few minutes." I have been getting this for 4 days now. Somone for MS please help....... Jason "Bob I" wrote: > Ah, ok, many people make posts like that here under the impression they > are talking to someone from MS. Have a good day. > > Daniel Haskell wrote: > > > I wasn't expecting a response in this newsgroup. Some type of update on the > > 2007 beta page would be nice warning people the activation is down prior to > > making the purchase. > > > > "Bob I" wrote: > > > > > >>This is a public user to user newsgroup, not "Official Microsoft Tech > >>Support". > >> > >>Daniel Haskell wrote: > >> > >> > >>>wow that's just fantastic! I understand this is just a beta, but I don't > >>>think its too out of line to request some form of an update from a > >>>representative. > >>> > >>>"Aditya" wrote: > >>> > >>> > >>> > >>>>I have been trying to activate my Office 2007 beta, and like a number of > >>>>people, I am unable to do so. I sent a mail off to the Office 2007 Beta Team > >>>>(the email id is available on the beta download site) and here is the back > >>>>and forth response (needless to say, I still haven't been able to activate): > >>>> > >>>>Thank you for contacting Microsoft Office Beta Team. > >>>> > >>>>We apologize for the error that has occurred. > >>>> > >>>>Please try to download your program again later. > >>>> > >>>>Kind regards, > >>>> > >>>>Microsoft Office Beta Team. > >>>>-------------------------------------------------------------------------------- > >>>>From: Aditya Sengupta [mailto:aditseng********.com] > >>>>Sent: vendredi 27 octobre 2006 06:54 > >>>>To: MicrosoftOfficeBetaTeam > >>>>Subject: RE: Unable to activate > >>>> > >>>>Hi, > >>>> > >>>>The problem is not with my download. As you can see on the office 2007 > >>>>discussion boards, a number of people are facing the same problem. They > >>>>either get a message saying cannot connect to internet or a message saying > >>>>activation server is down for maintenance. > >>>> > >>>>What is the issue, and how can I resolve it? > >>>> > >>>>Regards, > >>>>Aditya > >>>> > >>>>-------------------------------------------------------------------------------- > >>>>Subject: RE: Unable to activate > >>>>Date: Thu, 26 Oct 2006 09:06:51 -0500 > >>>>From: o12beta.en.ots@ltg.info > >>>>To: aditseng********.com > >>>> > >>>>Thank you for contacting Microsoft Office Beta Team. > >>>> > >>>>We apologize for the error that has occurred. > >>>> > >>>>Please try to download your program again using the links and product keys > >>>>provided in your original confirmation email. Please do not use a download > >>>>manager to download the programs as this might lead to errors. > >>>> > >>>>Keep in mind that the download service purchased works best with a broadband > >>>>Internet connection (> 128kbps). Neither License Technologies Group (LTG) nor > >>>>Microsoft Corporation makes any warranties regarding the user’s (purchasing > >>>>customer’s) Internet connectivity speed or product integrity . > >>>> > >>>>If you are experiencing difficulty downloading Office BETA, a physical copy > >>>>can be obtained. In order to receive this please go back to the Office > >>>>Preview site and request a physical copy there, > >>>>http://www.microsoft.com/office/preview/default.mspx > >>>> > >>>>Kind regards, > >>>> > >>>>Microsoft Office Beta Team > >>>> > >>>>-------------------------------------------------------------------------------- > >>>>From: Aditya Sengupta [mailto:aditseng********.com] > >>>>Sent: jeudi 26 octobre 2006 13:57 > >>>>To: MicrosoftOfficeBetaTeam > >>>>Subject: Unable to activate > >>>> > >>>>Hi, > >>>> > >>>>I am unable to activate my Office 2007 beta. I keep getting a message saying > >>>>internet connection not available even though I am able to browse all > >>>>websites. I have set my Windows Firewall to Off but it doesn't make any > >>>>difference. > >>>> > >>>>How can I activate the product? > >>>> > >>>>Regards, > >>>>Aditya > >>>> > >> > >> > > |
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01-15-2007, 11:23 AM
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| Re: Office 2007 Activation and Microsoft Office Beta Team idiocy They are having server problems. It seems to work some times of the day... Ignore what this KB is actually for and just use one of the two methods to fix your issue: http://support.microsoft.com/default.aspx/kb/925098 Patrick Schmid [OneNote MVP] -------------- http://pschmid.net *** Office 2007 Beta 2 Technical Refresh (B2TR): http://pschmid.net/blog/2006/09/18/43 *** Customize Office 2007: http://pschmid.net/office2007/customize OneNote 2007: http://pschmid.net/office2007/onenote *** Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed "Jason Maronge" <JasonMaronge@discussions.microsoft.com> wrote in message news:F048B83A-E3FD-40C5-8D77-9B6CF92DACF1@microsoft.com: > Has anyone found an answer to why we can not activate it. The error I am > getting says "A communication error has occureed. Your request cannot be > processed at this time. Plase try again in a few minutes." I have been > getting this for 4 days now. Somone for MS please help....... > > Jason > > "Bob I" wrote: > > > Ah, ok, many people make posts like that here under the impression they > > are talking to someone from MS. Have a good day. > > > > Daniel Haskell wrote: > > > > > I wasn't expecting a response in this newsgroup. Some type of update on the > > > 2007 beta page would be nice warning people the activation is down prior to > > > making the purchase. > > > > > > "Bob I" wrote: > > > > > > > > >>This is a public user to user newsgroup, not "Official Microsoft Tech > > >>Support". > > >> > > >>Daniel Haskell wrote: > > >> > > >> > > >>>wow that's just fantastic! I understand this is just a beta, but I don't > > >>>think its too out of line to request some form of an update from a > > >>>representative. > > >>> > > >>>"Aditya" wrote: > > >>> > > >>> > > >>> > > >>>>I have been trying to activate my Office 2007 beta, and like a number of > > >>>>people, I am unable to do so. I sent a mail off to the Office 2007 Beta Team > > >>>>(the email id is available on the beta download site) and here is the back > > >>>>and forth response (needless to say, I still haven't been able to activate): > > >>>> > > >>>>Thank you for contacting Microsoft Office Beta Team. > > >>>> > > >>>>We apologize for the error that has occurred. > > >>>> > > >>>>Please try to download your program again later. > > >>>> > > >>>>Kind regards, > > >>>> > > >>>>Microsoft Office Beta Team. > > >>>>-------------------------------------------------------------------------------- > > >>>>From: Aditya Sengupta [mailto:aditseng********.com] > > >>>>Sent: vendredi 27 octobre 2006 06:54 > > >>>>To: MicrosoftOfficeBetaTeam > > >>>>Subject: RE: Unable to activate > > >>>> > > >>>>Hi, > > >>>> > > >>>>The problem is not with my download. As you can see on the office 2007 > > >>>>discussion boards, a number of people are facing the same problem. They > > >>>>either get a message saying cannot connect to internet or a message saying > > >>>>activation server is down for maintenance. > > >>>> > > >>>>What is the issue, and how can I resolve it? > > >>>> > > >>>>Regards, > > >>>>Aditya > > >>>> > > >>>>-------------------------------------------------------------------------------- > > >>>>Subject: RE: Unable to activate > > >>>>Date: Thu, 26 Oct 2006 09:06:51 -0500 > > >>>>From: o12beta.en.ots@ltg.info > > >>>>To: aditseng********.com > > >>>> > > >>>>Thank you for contacting Microsoft Office Beta Team. > > >>>> > > >>>>We apologize for the error that has occurred. > > >>>> > > >>>>Please try to download your program again using the links and product keys > > >>>>provided in your original confirmation email. Please do not use a download > > >>>>manager to download the programs as this might lead to errors. > > >>>> > > >>>>Keep in mind that the download service purchased works best with a broadband > > >>>>Internet connection (> 128kbps). Neither License Technologies Group (LTG) nor > > >>>>Microsoft Corporation makes any warranties regarding the userââ,¬â"¢s (purchasing > > >>>>customerââ,¬â"¢s) Internet connectivity speed or product integrity . > > >>>> > > >>>>If you are experiencing difficulty downloading Office BETA, a physical copy > > >>>>can be obtained. In order to receive this please go back to the Office > > >>>>Preview site and request a physical copy there, > > >>>>http://www.microsoft.com/office/preview/default.mspx > > >>>> > > >>>>Kind regards, > > >>>> > > >>>>Microsoft Office Beta Team > > >>>> > > >>>>-------------------------------------------------------------------------------- > > >>>>From: Aditya Sengupta [mailto:aditseng********.com] > > >>>>Sent: jeudi 26 octobre 2006 13:57 > > >>>>To: MicrosoftOfficeBetaTeam > > >>>>Subject: Unable to activate > > >>>> > > >>>>Hi, > > >>>> > > >>>>I am unable to activate my Office 2007 beta. I keep getting a message saying > > >>>>internet connection not available even though I am able to browse all > > >>>>websites. I have set my Windows Firewall to Off but it doesn't make any > > >>>>difference. > > >>>> > > >>>>How can I activate the product? > > >>>> > > >>>>Regards, > > >>>>Aditya > > >>>> > > >> > > >> > > > > |
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01-15-2007, 11:23 AM
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| Re: Office 2007 Activation and Microsoft Office Beta Team idiocy That works perfectly. It works for the add-on apps like one-note and visio as well. Stupid activation problems! Thanks! -Rhian Hibner "Patrick Schmid [MVP]" wrote: > They are having server problems. It seems to work some times of the > day... > Ignore what this KB is actually for and just use one of the two methods > to fix your issue: http://support.microsoft.com/default.aspx/kb/925098 > > Patrick Schmid [OneNote MVP] > -------------- > http://pschmid.net > *** > Office 2007 Beta 2 Technical Refresh (B2TR): > http://pschmid.net/blog/2006/09/18/43 > *** > Customize Office 2007: http://pschmid.net/office2007/customize > OneNote 2007: http://pschmid.net/office2007/onenote > *** > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed > > "Jason Maronge" <JasonMaronge@discussions.microsoft.com> wrote in > message news:F048B83A-E3FD-40C5-8D77-9B6CF92DACF1@microsoft.com: > > > Has anyone found an answer to why we can not activate it. The error I am > > getting says "A communication error has occureed. Your request cannot be > > processed at this time. Plase try again in a few minutes." I have been > > getting this for 4 days now. Somone for MS please help....... > > > > Jason > > > > "Bob I" wrote: > > > > > Ah, ok, many people make posts like that here under the impression they > > > are talking to someone from MS. Have a good day. > > > > > > Daniel Haskell wrote: > > > > > > > I wasn't expecting a response in this newsgroup. Some type of update on the > > > > 2007 beta page would be nice warning people the activation is down prior to > > > > making the purchase. > > > > > > > > "Bob I" wrote: > > > > > > > > > > > >>This is a public user to user newsgroup, not "Official Microsoft Tech > > > >>Support". > > > >> > > > >>Daniel Haskell wrote: > > > >> > > > >> > > > >>>wow that's just fantastic! I understand this is just a beta, but I don't > > > >>>think its too out of line to request some form of an update from a > > > >>>representative. > > > >>> > > > >>>"Aditya" wrote: > > > >>> > > > >>> > > > >>> > > > >>>>I have been trying to activate my Office 2007 beta, and like a number of > > > >>>>people, I am unable to do so. I sent a mail off to the Office 2007 Beta Team > > > >>>>(the email id is available on the beta download site) and here is the back > > > >>>>and forth response (needless to say, I still haven't been able to activate): > > > >>>> > > > >>>>Thank you for contacting Microsoft Office Beta Team. > > > >>>> > > > >>>>We apologize for the error that has occurred. > > > >>>> > > > >>>>Please try to download your program again later. > > > >>>> > > > >>>>Kind regards, > > > >>>> > > > >>>>Microsoft Office Beta Team. > > > >>>>-------------------------------------------------------------------------------- > > > >>>>From: Aditya Sengupta [mailto:aditseng********.com] > > > >>>>Sent: vendredi 27 octobre 2006 06:54 > > > >>>>To: MicrosoftOfficeBetaTeam > > > >>>>Subject: RE: Unable to activate > > > >>>> > > > >>>>Hi, > > > >>>> > > > >>>>The problem is not with my download. As you can see on the office 2007 > > > >>>>discussion boards, a number of people are facing the same problem. They > > > >>>>either get a message saying cannot connect to internet or a message saying > > > >>>>activation server is down for maintenance. > > > >>>> > > > >>>>What is the issue, and how can I resolve it? > > > >>>> > > > >>>>Regards, > > > >>>>Aditya > > > >>>> > > > >>>>-------------------------------------------------------------------------------- > > > >>>>Subject: RE: Unable to activate > > > >>>>Date: Thu, 26 Oct 2006 09:06:51 -0500 > > > >>>>From: o12beta.en.ots@ltg.info > > > >>>>To: aditseng********.com > > > >>>> > > > >>>>Thank you for contacting Microsoft Office Beta Team. > > > >>>> > > > >>>>We apologize for the error that has occurred. > > > >>>> > > > >>>>Please try to download your program again using the links and product keys > > > >>>>provided in your original confirmation email. Please do not use a download > > > >>>>manager to download the programs as this might lead to errors. > > > >>>> > > > >>>>Keep in mind that the download service purchased works best with a broadband > > > >>>>Internet connection (> 128kbps). Neither License Technologies Group (LTG) nor > > > >>>>Microsoft Corporation makes any warranties regarding the userââ,¬â"¢s (purchasing > > > >>>>customerââ,¬â"¢s) Internet connectivity speed or product integrity . > > > >>>> > > > >>>>If you are experiencing difficulty downloading Office BETA, a physical copy > > > >>>>can be obtained. In order to receive this please go back to the Office > > > >>>>Preview site and request a physical copy there, > > > >>>>http://www.microsoft.com/office/preview/default.mspx > > > >>>> > > > >>>>Kind regards, > > > >>>> > > > >>>>Microsoft Office Beta Team > > > >>>> > > > >>>>-------------------------------------------------------------------------------- > > > >>>>From: Aditya Sengupta [mailto:aditseng********.com] > > > >>>>Sent: jeudi 26 octobre 2006 13:57 > > > >>>>To: MicrosoftOfficeBetaTeam > > > >>>>Subject: Unable to activate > > > >>>> > > > >>>>Hi, > > > >>>> > > > >>>>I am unable to activate my Office 2007 beta. I keep getting a message saying > > > >>>>internet connection not available even though I am able to browse all > > > >>>>websites. I have set my Windows Firewall to Off but it doesn't make any > > > >>>>difference. > > > >>>> > > > >>>>How can I activate the product? > > > >>>> > > > >>>>Regards, > > > >>>>Aditya > > > >>>> > > > >> > > > >> > > > > > > > > |
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