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Old 01-15-2007, 11:18 AM
jnf94
Newsgroup Contributor
 
Posts: n/a
RE: Office 2007 beta hosed after Windows update

I have tried office 2007 this weekend and have the exact same issue. If I
try to change/remove 2007, I get the error that it is corrupt and to
re-install. If I try to re-install, I get the error that it won't install.
This endless loop is getting annoying.
Any suggestions at this point would be helpful.

"Patrick Schmid [MVP]" wrote:

> Send me an email. You can get my email address from my website.
>
> Patrick Schmid [OneNote MVP]
> --------------
> http://pschmid.net
> ***
> Office 2007 Beta 2 Technical Refresh (B2TR):
> http://pschmid.net/blog/2006/09/18/43
> ***
> Customize Office 2007: http://pschmid.net/office2007/customize
> OneNote 2007: http://pschmid.net/office2007/onenote
> ***
> Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
>
> "shel" <shel@discussions.microsoft.com> wrote in message
> news:8A01369E-752D-4F83-AAB5-19DE0B6D7D4E@microsoft.com:
>
> > Follow-up. After a system restore, I tried to remove Office 2007 beta, but
> > still got the message that the installation was corrupt and that I should run
> > it again from the original install file -- which, again, failed (error 2711).
> > I appear to be totally screwed. I can't get Office 2003 (a paid version) to
> > run instead, I can't get rid of 2007, and 2007 won't run since the last
> > Windows Update.
> >
> > "shel" wrote:
> >
> > > Windows was updated and now Office 2007 is dead. I can't repair or remove,
> > > because I get a message telling me the installation is corrupted. When I try
> > > to reinstall, I get an error. I do a system restore, everything is fine, but
> > > then the update happens again and I'm back to square one. Help!!

>
>

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Old 01-15-2007, 11:18 AM
  #2 (permalink)  
Old 01-15-2007, 11:18 AM
Patrick Schmid [MVP]
Newsgroup Contributor
 
Posts: n/a
RE: Office 2007 beta hosed after Windows update

Can you remove it completely?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"jnf94" <jnf94@discussions.microsoft.com> wrote in message
news:E3509C5C-BE2B-489E-A5C4-5226E5977FFE@microsoft.com:

> I have tried office 2007 this weekend and have the exact same issue. If I
> try to change/remove 2007, I get the error that it is corrupt and to
> re-install. If I try to re-install, I get the error that it won't install.
> This endless loop is getting annoying.
> Any suggestions at this point would be helpful.
>
> "Patrick Schmid [MVP]" wrote:
>
> > Send me an email. You can get my email address from my website.
> >
> > Patrick Schmid [OneNote MVP]
> > --------------
> > http://pschmid.net
> > ***
> > Office 2007 Beta 2 Technical Refresh (B2TR):
> > http://pschmid.net/blog/2006/09/18/43
> > ***
> > Customize Office 2007: http://pschmid.net/office2007/customize
> > OneNote 2007: http://pschmid.net/office2007/onenote
> > ***
> > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> >
> > "shel" <shel@discussions.microsoft.com> wrote in message
> > news:8A01369E-752D-4F83-AAB5-19DE0B6D7D4E@microsoft.com:
> >
> > > Follow-up. After a system restore, I tried to remove Office 2007 beta, but
> > > still got the message that the installation was corrupt and that I should run
> > > it again from the original install file -- which, again, failed (error 2711).
> > > I appear to be totally screwed. I can't get Office 2003 (a paid version) to
> > > run instead, I can't get rid of 2007, and 2007 won't run since the last
> > > Windows Update.
> > >
> > > "shel" wrote:
> > >
> > > > Windows was updated and now Office 2007 is dead. I can't repair or remove,
> > > > because I get a message telling me the installation is corrupted. When I try
> > > > to reinstall, I get an error. I do a system restore, everything is fine, but
> > > > then the update happens again and I'm back to square one. Help!!

> >
> >


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  #3 (permalink)  
Old 01-15-2007, 11:19 AM
jnf94
Newsgroup Contributor
 
Posts: n/a
RE: Office 2007 beta hosed after Windows update

I actually found someone's instructions in another post on how to use the
installer to find and remove it. Otherwise, I was stuck. Any attempt to
remove through Control Panel>Add/Remove Programs just brought up an error
that said the installation was corrupt and to re-install. However,
re-installation brings up an error that said it can't be installed. As soon
as the B2TR gets installed, you cannot re-install the B2 again without
removing it.
I found other instructions on how to configure Outlook with a new profile.
It works, but doesn't seem to be the best approach. Hopefully, they will
work this out before the full release.

"Patrick Schmid [MVP]" wrote:

> Can you remove it completely?
>
> Patrick Schmid [OneNote MVP]
> --------------
> http://pschmid.net
> ***
> Office 2007 Beta 2 Technical Refresh (B2TR):
> http://pschmid.net/blog/2006/09/18/43
> ***
> Customize Office 2007: http://pschmid.net/office2007/customize
> OneNote 2007: http://pschmid.net/office2007/onenote
> ***
> Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
>
> "jnf94" <jnf94@discussions.microsoft.com> wrote in message
> news:E3509C5C-BE2B-489E-A5C4-5226E5977FFE@microsoft.com:
>
> > I have tried office 2007 this weekend and have the exact same issue. If I
> > try to change/remove 2007, I get the error that it is corrupt and to
> > re-install. If I try to re-install, I get the error that it won't install.
> > This endless loop is getting annoying.
> > Any suggestions at this point would be helpful.
> >
> > "Patrick Schmid [MVP]" wrote:
> >
> > > Send me an email. You can get my email address from my website.
> > >
> > > Patrick Schmid [OneNote MVP]
> > > --------------
> > > http://pschmid.net
> > > ***
> > > Office 2007 Beta 2 Technical Refresh (B2TR):
> > > http://pschmid.net/blog/2006/09/18/43
> > > ***
> > > Customize Office 2007: http://pschmid.net/office2007/customize
> > > OneNote 2007: http://pschmid.net/office2007/onenote
> > > ***
> > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> > >
> > > "shel" <shel@discussions.microsoft.com> wrote in message
> > > news:8A01369E-752D-4F83-AAB5-19DE0B6D7D4E@microsoft.com:
> > >
> > > > Follow-up. After a system restore, I tried to remove Office 2007 beta, but
> > > > still got the message that the installation was corrupt and that I should run
> > > > it again from the original install file -- which, again, failed (error 2711).
> > > > I appear to be totally screwed. I can't get Office 2003 (a paid version) to
> > > > run instead, I can't get rid of 2007, and 2007 won't run since the last
> > > > Windows Update.
> > > >
> > > > "shel" wrote:
> > > >
> > > > > Windows was updated and now Office 2007 is dead. I can't repair or remove,
> > > > > because I get a message telling me the installation is corrupted. When I try
> > > > > to reinstall, I get an error. I do a system restore, everything is fine, but
> > > > > then the update happens again and I'm back to square one. Help!!
> > >
> > >

>
>

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