I know many people have posted questions regarding this problem, but I can't
seem to find a situation close to mine. Here's what is going on.

At the college where I am, we have to have automatic updates turned on by
default otherwise network access is denied. My main issue is that whenever
the automatic update program installs the Office Updates (released in the
mid-October update cycle), I can no longer use any of the Office programs. I
have ran system restore on numerous occasions, which undoes the updates and
allows me to run the program. However, when I go back to that point, the
computer re-downloads the updates, and even when I try and clean-boot the
computer, it installs the updates before it reboots. I am running McAfee
Security Center (Virus Scan, Spam Killer, Privacy Service, Firewall), Webroot
Spy Sweeper , and Cisco Clean Access Agent. I've tried disabling spy sweeper,
but it is one giant pain as my administrator account evidently doesn't have
sufficient rights to kill the Spy Sweeper engine. I've tried the clean boot
method as well, and even when it manages not to install updates, it still
causes the same issues. I apologize for my sour disposition, but this has
been frustrating. I'd appreciate any advice or ideas that might help;
Microsoft Office is really crucial out here. Thanks!

Here's some more information that might help. The steps so far that I have
taken have been:
1) Do a system restore back to a point where it worked
2) Clean boot without letting the update install
3) Reset security templates back to out-of-box
3) Uninstall/Reinstall of Office
4) Testing on other user accounts

Everything works except on my 'home' account. I don't understand it. I
encountered no registry errors or anything. All the Office programs will not
work. Any help anyone could provide would be greatly appreciated.

Microsoft Office 2003 Student Teacher Edition
Windows XP SP2
Webroot Spy Sweeper (V. 5)
Dell Inspiron 9300

Spy Sweeper may be the culprit. Remove it to test.

Light Man ''06 wrote:

> Here's some more information that might help. The steps so far that I have
> taken have been:
> 1) Do a system restore back to a point where it worked
> 2) Clean boot without letting the update install
> 3) Reset security templates back to out-of-box
> 3) Uninstall/Reinstall of Office
> 4) Testing on other user accounts
>
> Everything works except on my 'home' account. I don't understand it. I
> encountered no registry errors or anything. All the Office programs will not
> work. Any help anyone could provide would be greatly appreciated.
>
> Microsoft Office 2003 Student Teacher Edition
> Windows XP SP2
> Webroot Spy Sweeper (V. 5)
> Dell Inspiron 9300
>

I removed Spy Sweeper, rebooted and reinstalled. Nothing worked. (I'm still
in the clean boot state).

"Bob I" wrote:

> Spy Sweeper may be the culprit. Remove it to test.
>
> Light Man ''06 wrote:
>
> > Here's some more information that might help. The steps so far that I have
> > taken have been:
> > 1) Do a system restore back to a point where it worked
> > 2) Clean boot without letting the update install
> > 3) Reset security templates back to out-of-box
> > 3) Uninstall/Reinstall of Office
> > 4) Testing on other user accounts
> >
> > Everything works except on my 'home' account. I don't understand it. I
> > encountered no registry errors or anything. All the Office programs will not
> > work. Any help anyone could provide would be greatly appreciated.
> >
> > Microsoft Office 2003 Student Teacher Edition
> > Windows XP SP2
> > Webroot Spy Sweeper (V. 5)
> > Dell Inspiron 9300
> >
>
>

Could be the "home" account/profile is corrupted or lacks permissions to
make changes to the registry. Try setting to administrator or set up
another account?

Light Man ''06 wrote:

> I removed Spy Sweeper, rebooted and reinstalled. Nothing worked. (I'm still
> in the clean boot state).
>
> "Bob I" wrote:
>
>
>>Spy Sweeper may be the culprit. Remove it to test.
>>
>>Light Man ''06 wrote:
>>
>>
>>>Here's some more information that might help. The steps so far that I have
>>>taken have been:
>>>1) Do a system restore back to a point where it worked
>>>2) Clean boot without letting the update install
>>>3) Reset security templates back to out-of-box
>>>3) Uninstall/Reinstall of Office
>>>4) Testing on other user accounts
>>>
>>>Everything works except on my 'home' account. I don't understand it. I
>>>encountered no registry errors or anything. All the Office programs will not
>>>work. Any help anyone could provide would be greatly appreciated.
>>>
>>>Microsoft Office 2003 Student Teacher Edition
>>>Windows XP SP2
>>>Webroot Spy Sweeper (V. 5)
>>>Dell Inspiron 9300
>>>
>>
>>