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  #1 (permalink)  
Old 12-30-2007, 09:10 PM
dziogo
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Office 2007 SP1 breaks Microsoft Office Document Scanning

I have been using Microsoft Office Document Scanning for very long
time both previously under XP and now under Vista - without a single
problem.

I went ahead and applied Office 2007 Service Pack 1 few days ago and
since the moment the update was applied every time I scan a document
using Microsoft Office Document Scanning and automatic OCR is enabled
the application throws an error:

Problem signature:
Problem Event Name: APPCRASH
Application Name: MSPOCRDC.EXE
Application Version: 12.0.4518.1014
Application Timestamp: 45417579
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bd80
Exception Code: e0000002
Exception Offset: 0001b09e
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 4105

Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033

When I turn OFF automatic OCR this error does not come up. Anyone has
experience the same thing?
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Old 12-30-2007, 09:10 PM
  #2 (permalink)  
Old 01-02-2008, 08:30 AM
Bob Eyster
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Re: Office 2007 SP1 breaks Microsoft Office Document Scanning

Mine seems to be working OK. I don't use it that often, I scanned one page
and it auto OCR just fine

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Bob Eyster
MS Windows Vista Home Premium



"dziogo" <dziogo******.com> wrote in message
news:e97ec4e7-f236-4d86-8964-29c35b8dac88@l1g2000hsa.googlegroups.com...
>I have been using Microsoft Office Document Scanning for very long
> time both previously under XP and now under Vista - without a single
> problem.
>
> I went ahead and applied Office 2007 Service Pack 1 few days ago and
> since the moment the update was applied every time I scan a document
> using Microsoft Office Document Scanning and automatic OCR is enabled
> the application throws an error:
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: MSPOCRDC.EXE
> Application Version: 12.0.4518.1014
> Application Timestamp: 45417579
> Fault Module Name: kernel32.dll
> Fault Module Version: 6.0.6000.16386
> Fault Module Timestamp: 4549bd80
> Exception Code: e0000002
> Exception Offset: 0001b09e
> OS Version: 6.0.6000.2.0.0.256.1
> Locale ID: 4105
>
> Additional information about the problem:
> LCID: 1033
> Brand: Office12Crash
> skulcid: 1033
>
> When I turn OFF automatic OCR this error does not come up. Anyone has
> experience the same thing?


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  #3 (permalink)  
Old 01-07-2008, 11:21 AM
Evert Jan Stokking
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Re: Office 2007 SP1 breaks Microsoft Office Document Scanning


I got the same problem after installing Office 2007 SP1 using two
different scanners. Scanning without sheet feeder or scanning only one
page with the sheet feeder is no problem. The problem comes after
sanning the second or third page. Resetting the printer is required.

Any help is very welcome.


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  #4 (permalink)  
Old 01-07-2008, 12:21 PM
Evert Jan Stokking
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Re: Office 2007 SP1 breaks Microsoft Office Document Scanning


I found this bug on the Microsoft support pages. It is a "known issue"
with number 943087.
See http://support.microsoft.com/kb/943087/

WORKAROUND (copied from Microsoft pages):
To work around this problem, use another scanner application. For
example, you can use the scanner software that was included with the
scanner. If you are using Windows Vista Business or Windows Vista
Ultimate, you can use the "Windows Fax and Scan" tool.


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  #5 (permalink)  
Old 03-25-2008, 11:20 AM
Evert Jan Stokking
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Re: Office 2007 SP1 breaks Microsoft Office Document Scanning


Another workaround: turn off OCR in the preset options of Microsoft
Document Scanning. For me it worked. OCR can be done afterwards in
Microsoft Document Imaging.


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  #6 (permalink)  
Old 03-24-2009, 11:18 PM
scottmi
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Re: Office 2007 SP1 breaks Microsoft Office Document Scanning


Evert Jan Stokking;3437869 Wrote:
>
> WORKAROUND (copied from Microsoft pages):
> To work around this problem, use another scanner application. For
> example, you can use the scanner software that was included with the
> scanner. If you are using Windows Vista Business or Windows Vista
> Ultimate, you can use the "Windows Fax and Scan" tool.


my Vista Ultimate 64 bit Windows Fax and Scan will not see my scanner.


similar problem. all worked just fine with MS Office document scanning
(with this scanner, with this system) but now it doesn't. and no work
around seems to be fixing it either. excuse my french, but WTF?


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