|
| | |||||||
| | LinkBack | Thread Tools |
| |||
| Document Scanning tool crashes when you use the tool to scan a document after you install 2007 Office Suite Service Pack 1 After doing some research when I stopped being able to use Microsoft Office Document Scanning (from Office 2007 Ultimate on Vista Ultimate (x64)) with my Canon CanoScan LiDE 600F, I found the following Microsoft Knowledgebase article (kb943087). I'll just say that 1) I'm highly disappointed that Microsoft would release a Service Pack that flat-out breaks something that worked before, 2) the Workaround noted in the KB article is sad, and 3) people should be aware of this before updating: "The Document Scanning tool crashes when you use the tool to scan a document after you install 2007 Office Suite Service Pack 1 Article ID : 943087 Last Review : November 22, 2007 Revision : 1.1 SYMPTOMS When you use the Microsoft Office Document Scanning tool to scan a document, the tool crashes. This problem occurs after you install 2007 Microsoft Office Suite Service Pack 1 (SP1) on a computer that is running Windows Vista. This problem occurs when you use one of the following scanners to scan the document: .. EPSON GT-6700 .. EPSON GT-S60 .. EPSON GT-S600 .. Canon CanoScan FB1210U .. Canon PIXMA MX 300 .. Canon CanoScan LiDE 90 .. Canon CanoScan LiDE 500F .. HP Officejet 7210 All-in-One This problem does not occur in the release version of the 2007 Microsoft Office system. CAUSE This problem occurs because of a bug in 2007 Office Suite SP1. WORKAROUND To work around this problem, use another scanner application. For example, you can use the scanner software that was included with the scanner. If you are using Windows Vista Business or Windows Vista Ultimate, you can use the "Windows Fax and Scan" tool. STATUS Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. APPLIES TO .. 2007 Microsoft Office Suite Service Pack 1 Keywords: kbexpertiseinter kbexpertisebeginner kbtshoot kbprb KB943087 Dave |
| Bookmarks |
| Thread Tools | |
| |
| | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| MS Office Document Scanning - is it in Office 2007 Home & Student? | Joe Offer | Microsoft Office | 4 | 01-20-2009 08:01 AM |
| Microsoft Office Document Scanning 2007 version | srd | Microsoft Office | 17 | 01-08-2008 04:10 PM |
| Can Office Document Imaging 2007 scan into an existing file? | CJ | Microsoft Office | 9 | 10-26-2007 06:10 AM |
| Re: Issue with scan of legal doc in Document Scanning? | Immotion | Microsoft Office | 0 | 04-20-2007 11:30 PM |
| Does Office 2007 have document imaging and scanning tools? | jkbond67 | Microsoft Office | 1 | 04-07-2007 10:00 AM |
| New To Technology Questions? | Do You Need Help with Your Computer or Device? | Do You Need Help with this site? |