Our IT dept. recently supplied me with a new system. All files were backed
up from the old system including my address book. My contacts can be viewed
when in Outlook by selecting the contacts tab; however, you cannot access the
contacts in Outlook to send an email or in Word to address and envelope,
prepare a letter, etc. It's almost like the data has not been totally linked
for use within the two programs. How do I resolve this?

Perhaps R-click Contacts, then Properties, Outlook Address book tab and
put a tick in the box.

rsargent wrote:

> Our IT dept. recently supplied me with a new system. All files were backed
> up from the old system including my address book. My contacts can be viewed
> when in Outlook by selecting the contacts tab; however, you cannot access the
> contacts in Outlook to send an email or in Word to address and envelope,
> prepare a letter, etc. It's almost like the data has not been totally linked
> for use within the two programs. How do I resolve this?

Get your IT to correctly configure OL

"rsargent" <rsargent@discussions.microsoft.com> wrote in message
news:33DCD9D3-0ABC-481F-A3E8-3492B6457087@microsoft.com...
> Our IT dept. recently supplied me with a new system. All files were
> backed
> up from the old system including my address book. My contacts can be
> viewed
> when in Outlook by selecting the contacts tab; however, you cannot access
> the
> contacts in Outlook to send an email or in Word to address and envelope,
> prepare a letter, etc. It's almost like the data has not been totally
> linked
> for use within the two programs. How do I resolve this?

Install the Outlook Address Book service. Since you decided your version of Outlook is not in play here (it is) exact instructions are not possible.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, rsargent asked:

| Our IT dept. recently supplied me with a new system. All files were
| backed up from the old system including my address book. My contacts
| can be viewed when in Outlook by selecting the contacts tab; however,
| you cannot access the contacts in Outlook to send an email or in Word
| to address and envelope, prepare a letter, etc. It's almost like the
| data has not been totally linked for use within the two programs.
| How do I resolve this?