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Old 11-13-2007, 03:00 PM
miss connie
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How to verify source to reinstall office basic

I have had office basic installed on my computer for quite sometime, worked
well. Then I added another account and e-mail address on my computer,
office was shared excepted for the outlook. I tried to install with the CD,
but continously get the message "The installation source for this product is
not available veify that the source exist and that you can acess it". I
tried going back and deleting the program from my computer, It still looks
like it is there on the add or remove list, but I get the same message if I
try to access it. Please help!!
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Old 11-13-2007, 03:00 PM
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Old 11-13-2007, 09:30 PM
garfield-n-odie [MVP]
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Re: How to verify source to reinstall office basic

See http://support.microsoft.com/?kbid=932857 "You may receive an error
message when you try to install or run an Office program: 'This patch
package could not be opened' or 'The installation source for the product
is not available'".

miss connie wrote:

> I have had office basic installed on my computer for quite sometime, worked
> well. Then I added another account and e-mail address on my computer,
> office was shared excepted for the outlook. I tried to install with the CD,
> but continously get the message "The installation source for this product is
> not available veify that the source exist and that you can acess it". I
> tried going back and deleting the program from my computer, It still looks
> like it is there on the add or remove list, but I get the same message if I
> try to access it. Please help!!


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