2 users on my computer. All office programs work fine for one user only.
Since downloading service pack 3, word fails to start and only opens in safe
mode. What can be the problem? I am at a loss since service pack 3 cannot be
removed. Who's idea was that anyway? I am running XP Home and don't plan to
update to Vista. I have 1792 ram memory with 1.26 GB available physical
memory. Any help would be apprieciated.

See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm .

iogt007 wrote:

> 2 users on my computer. All office programs work fine for one user only.
> Since downloading service pack 3, word fails to start and only opens in safe
> mode. What can be the problem? I am at a loss since service pack 3 cannot be
> removed. Who's idea was that anyway? I am running XP Home and don't plan to
> update to Vista. I have 1792 ram memory with 1.26 GB available physical
> memory. Any help would be apprieciated.

I tried every suggesstion on the list and I still have the same problem. Any
other suggesstions? Most of the suggesstions on that list doesn't pertain to
Word 2003 or my problem. I don't have a problem with my toolbars and I don't
have WinFax PRO v10.02, I don't have a network printer, I don't have Adobe
Acrobat version 5.0, I don't have Word 2000 or Word XP (2002). My problem is
when I start Word a dialog box pops up and says "Word failed to start the
last time, would you like to start in safe mode?" If I say yes, it will start
but only in safe mode. If I say no, it won't start but asks if I want to send
error report. It gives me no error code or error information but I keep
sending the error report but it's still not fixed. Windows update supplied me
with updated software for a printer that is not my default printer but for
one that was installed with quickbooks. I ran winword.exe /a, and winword /r
but still have the same problem. I have all current Windows and Office
updates with Office 2003 Professional and Adobe 8.0 standard updated. My
default printer is an Epson CX4800.

"garfield-n-odie [MVP]" wrote:

> See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm .
>
> iogt007 wrote:
>
> > 2 users on my computer. All office programs work fine for one user only.
> > Since downloading service pack 3, word fails to start and only opens in safe
> > mode. What can be the problem? I am at a loss since service pack 3 cannot be
> > removed. Who's idea was that anyway? I am running XP Home and don't plan to
> > update to Vista. I have 1792 ram memory with 1.26 GB available physical
> > memory. Any help would be apprieciated.
>
>

If Word starts in safe mode but not in normal mode, then the usual
causes are a damaged normal.dot template, a problem with the printer
driver for the default printer in Windows, or an add-in to Word. Did
you rename the normal.dot template in the user profile that has this
problem? Does Word start correctly if you choose a different default
printer in Windows? You don't have Acrobat 5, but you do have Acrobat
8, and Acrobat does install an add-in to Word, and 8.0 is not the
updated version of Acrobat.

iogt007 wrote:
> I tried every suggesstion on the list and I still have the same problem. Any
> other suggesstions? Most of the suggesstions on that list doesn't pertain to
> Word 2003 or my problem. I don't have a problem with my toolbars and I don't
> have WinFax PRO v10.02, I don't have a network printer, I don't have Adobe
> Acrobat version 5.0, I don't have Word 2000 or Word XP (2002). My problem is
> when I start Word a dialog box pops up and says "Word failed to start the
> last time, would you like to start in safe mode?" If I say yes, it will start
> but only in safe mode. If I say no, it won't start but asks if I want to send
> error report. It gives me no error code or error information but I keep
> sending the error report but it's still not fixed. Windows update supplied me
> with updated software for a printer that is not my default printer but for
> one that was installed with quickbooks. I ran winword.exe /a, and winword /r
> but still have the same problem. I have all current Windows and Office
> updates with Office 2003 Professional and Adobe 8.0 standard updated. My
> default printer is an Epson CX4800.
>
> "garfield-n-odie [MVP]" wrote:
>
>
>>See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm .
>>
>>iogt007 wrote:
>>
>>
>>>2 users on my computer. All office programs work fine for one user only.
>>>Since downloading service pack 3, word fails to start and only opens in safe
>>>mode. What can be the problem? I am at a loss since service pack 3 cannot be
>>>removed. Who's idea was that anyway? I am running XP Home and don't plan to
>>>update to Vista. I have 1792 ram memory with 1.26 GB available physical
>>>memory. Any help would be apprieciated.
>>
>>

Adobe 8.0 has also been updated to 8.1.1. Should I delete the printers that
the new programs installed? and by the way, Windows Update gave me the
updated printer software for the new printers that were installed. Where are
the add-ins to word located and how do I remove them? I only have one printer
and it is set as the default printer. Is there an update for my Epson CX4800?

"garfield-n-odie [MVP]" wrote:

> If Word starts in safe mode but not in normal mode, then the usual
> causes are a damaged normal.dot template, a problem with the printer
> driver for the default printer in Windows, or an add-in to Word. Did
> you rename the normal.dot template in the user profile that has this
> problem? Does Word start correctly if you choose a different default
> printer in Windows? You don't have Acrobat 5, but you do have Acrobat
> 8, and Acrobat does install an add-in to Word, and 8.0 is not the
> updated version of Acrobat.
>
> iogt007 wrote:
> > I tried every suggesstion on the list and I still have the same problem. Any
> > other suggesstions? Most of the suggesstions on that list doesn't pertain to
> > Word 2003 or my problem. I don't have a problem with my toolbars and I don't
> > have WinFax PRO v10.02, I don't have a network printer, I don't have Adobe
> > Acrobat version 5.0, I don't have Word 2000 or Word XP (2002). My problem is
> > when I start Word a dialog box pops up and says "Word failed to start the
> > last time, would you like to start in safe mode?" If I say yes, it will start
> > but only in safe mode. If I say no, it won't start but asks if I want to send
> > error report. It gives me no error code or error information but I keep
> > sending the error report but it's still not fixed. Windows update supplied me
> > with updated software for a printer that is not my default printer but for
> > one that was installed with quickbooks. I ran winword.exe /a, and winword /r
> > but still have the same problem. I have all current Windows and Office
> > updates with Office 2003 Professional and Adobe 8.0 standard updated. My
> > default printer is an Epson CX4800.
> >
> > "garfield-n-odie [MVP]" wrote:
> >
> >
> >>See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm .
> >>
> >>iogt007 wrote:
> >>
> >>
> >>>2 users on my computer. All office programs work fine for one user only.
> >>>Since downloading service pack 3, word fails to start and only opens in safe
> >>>mode. What can be the problem? I am at a loss since service pack 3 cannot be
> >>>removed. Who's idea was that anyway? I am running XP Home and don't plan to
> >>>update to Vista. I have 1792 ram memory with 1.26 GB available physical
> >>>memory. Any help would be apprieciated.
> >>
> >>
>
>

It is poor netiquette to multipost. Would you prefer a reply here or in
the Word newsgroup where you multiposted this same question *after* I
replied twice to you?

iogt007 wrote:

> Adobe 8.0 has also been updated to 8.1.1. Should I delete the printers that
> the new programs installed? and by the way, Windows Update gave me the
> updated printer software for the new printers that were installed. Where are
> the add-ins to word located and how do I remove them? I only have one printer
> and it is set as the default printer. Is there an update for my Epson CX4800?
>
> "garfield-n-odie [MVP]" wrote:
>
>
>>If Word starts in safe mode but not in normal mode, then the usual
>>causes are a damaged normal.dot template, a problem with the printer
>>driver for the default printer in Windows, or an add-in to Word. Did
>>you rename the normal.dot template in the user profile that has this
>>problem? Does Word start correctly if you choose a different default
>>printer in Windows? You don't have Acrobat 5, but you do have Acrobat
>>8, and Acrobat does install an add-in to Word, and 8.0 is not the
>>updated version of Acrobat.
>>
>>iogt007 wrote:
>>
>>>I tried every suggesstion on the list and I still have the same problem. Any
>>>other suggesstions? Most of the suggesstions on that list doesn't pertain to
>>>Word 2003 or my problem. I don't have a problem with my toolbars and I don't
>>>have WinFax PRO v10.02, I don't have a network printer, I don't have Adobe
>>>Acrobat version 5.0, I don't have Word 2000 or Word XP (2002). My problem is
>>>when I start Word a dialog box pops up and says "Word failed to start the
>>>last time, would you like to start in safe mode?" If I say yes, it will start
>>>but only in safe mode. If I say no, it won't start but asks if I want to send
>>>error report. It gives me no error code or error information but I keep
>>>sending the error report but it's still not fixed. Windows update supplied me
>>>with updated software for a printer that is not my default printer but for
>>>one that was installed with quickbooks. I ran winword.exe /a, and winword /r
>>>but still have the same problem. I have all current Windows and Office
>>>updates with Office 2003 Professional and Adobe 8.0 standard updated. My
>>>default printer is an Epson CX4800.
>>>
>>>"garfield-n-odie [MVP]" wrote:
>>>
>>>
>>>
>>>>See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm .
>>>>
>>>>iogt007 wrote:
>>>>
>>>>
>>>>
>>>>>2 users on my computer. All office programs work fine for one user only.
>>>>>Since downloading service pack 3, word fails to start and only opens in safe
>>>>>mode. What can be the problem? I am at a loss since service pack 3 cannot be
>>>>>removed. Who's idea was that anyway? I am running XP Home and don't plan to
>>>>>update to Vista. I have 1792 ram memory with 1.26 GB available physical
>>>>>memory. Any help would be apprieciated.
>>>>
>>>>
>>

If you are seeing this issue with Word crashing after installing Office 2003
SP3, I need your crash bucket number.

Here's how you can locate it.
http://blogs.msdn.com/descapa/archiv...25/606732.aspx

I believe if you click the "what data does this error report contain" link
and then the Details button, you can get the crash bucket number that way
also.

Thank you. This will help track down the problem.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
(New!) The PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/2qzlpl
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/power...noy/index.html

"iogt007" <iogt007@discussions.microsoft.com> wrote in message
news:26BB5589-ECB1-4C1F-8AD8-096EB51C9B02@microsoft.com...
>I tried every suggesstion on the list and I still have the same problem.
>Any
> other suggesstions? Most of the suggesstions on that list doesn't pertain
> to
> Word 2003 or my problem. I don't have a problem with my toolbars and I
> don't
> have WinFax PRO v10.02, I don't have a network printer, I don't have Adobe
> Acrobat version 5.0, I don't have Word 2000 or Word XP (2002). My problem
> is
> when I start Word a dialog box pops up and says "Word failed to start the
> last time, would you like to start in safe mode?" If I say yes, it will
> start
> but only in safe mode. If I say no, it won't start but asks if I want to
> send
> error report. It gives me no error code or error information but I keep
> sending the error report but it's still not fixed. Windows update supplied
> me
> with updated software for a printer that is not my default printer but for
> one that was installed with quickbooks. I ran winword.exe /a, and winword
> /r
> but still have the same problem. I have all current Windows and Office
> updates with Office 2003 Professional and Adobe 8.0 standard updated. My
> default printer is an Epson CX4800.
>
> "garfield-n-odie [MVP]" wrote:
>
>> See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm .
>>
>> iogt007 wrote:
>>
>> > 2 users on my computer. All office programs work fine for one user
>> > only.
>> > Since downloading service pack 3, word fails to start and only opens in
>> > safe
>> > mode. What can be the problem? I am at a loss since service pack 3
>> > cannot be
>> > removed. Who's idea was that anyway? I am running XP Home and don't
>> > plan to
>> > update to Vista. I have 1792 ram memory with 1.26 GB available physical
>> > memory. Any help would be apprieciated.
>>
>>

AppName: winword.exe AppVer: 11.0.8169.0 AppStamp:465f2a40
ModName: winword.exe ModVer: 11.0.8169.0 ModStamp:465f2a40
fDebug: 0 Offset: 008dd0ac


"Echo S" wrote:

> If you are seeing this issue with Word crashing after installing Office 2003
> SP3, I need your crash bucket number.
>
> Here's how you can locate it.
> http://blogs.msdn.com/descapa/archiv...25/606732.aspx
>
> I believe if you click the "what data does this error report contain" link
> and then the Details button, you can get the crash bucket number that way
> also.
>
> Thank you. This will help track down the problem.
>
> --
> Echo [MS PPT MVP] http://www.echosvoice.com
> What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
> (New!) The PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/2qzlpl
> Fixing PowerPoint Annoyances
> http://www.oreilly.com/catalog/power...noy/index.html
>
> "iogt007" <iogt007@discussions.microsoft.com> wrote in message
> news:26BB5589-ECB1-4C1F-8AD8-096EB51C9B02@microsoft.com...
> >I tried every suggesstion on the list and I still have the same problem.
> >Any
> > other suggesstions? Most of the suggesstions on that list doesn't pertain
> > to
> > Word 2003 or my problem. I don't have a problem with my toolbars and I
> > don't
> > have WinFax PRO v10.02, I don't have a network printer, I don't have Adobe
> > Acrobat version 5.0, I don't have Word 2000 or Word XP (2002). My problem
> > is
> > when I start Word a dialog box pops up and says "Word failed to start the
> > last time, would you like to start in safe mode?" If I say yes, it will
> > start
> > but only in safe mode. If I say no, it won't start but asks if I want to
> > send
> > error report. It gives me no error code or error information but I keep
> > sending the error report but it's still not fixed. Windows update supplied
> > me
> > with updated software for a printer that is not my default printer but for
> > one that was installed with quickbooks. I ran winword.exe /a, and winword
> > /r
> > but still have the same problem. I have all current Windows and Office
> > updates with Office 2003 Professional and Adobe 8.0 standard updated. My
> > default printer is an Epson CX4800.
> >
> > "garfield-n-odie [MVP]" wrote:
> >
> >> See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm .
> >>
> >> iogt007 wrote:
> >>
> >> > 2 users on my computer. All office programs work fine for one user
> >> > only.
> >> > Since downloading service pack 3, word fails to start and only opens in
> >> > safe
> >> > mode. What can be the problem? I am at a loss since service pack 3
> >> > cannot be
> >> > removed. Who's idea was that anyway? I am running XP Home and don't
> >> > plan to
> >> > update to Vista. I have 1792 ram memory with 1.26 GB available physical
> >> > memory. Any help would be apprieciated.
> >>
> >>
>

Bucket 517106020, bucket table 1, faulting application winword.exe, version
11.0.8169.0, stamp 465f2a40, faulting module winword.exe, version
11.0.8169.0, stamp 465f2a40, debug? 0, fault address 0x008dd0ac.


"Echo S" wrote:

> If you are seeing this issue with Word crashing after installing Office 2003
> SP3, I need your crash bucket number.
>
> Here's how you can locate it.
> http://blogs.msdn.com/descapa/archiv...25/606732.aspx
>
> I believe if you click the "what data does this error report contain" link
> and then the Details button, you can get the crash bucket number that way
> also.
>
> Thank you. This will help track down the problem.
>
> --
> Echo [MS PPT MVP] http://www.echosvoice.com
> What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
> (New!) The PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/2qzlpl
> Fixing PowerPoint Annoyances
> http://www.oreilly.com/catalog/power...noy/index.html
>
> "iogt007" <iogt007@discussions.microsoft.com> wrote in message
> news:26BB5589-ECB1-4C1F-8AD8-096EB51C9B02@microsoft.com...
> >I tried every suggesstion on the list and I still have the same problem.
> >Any
> > other suggesstions? Most of the suggesstions on that list doesn't pertain
> > to
> > Word 2003 or my problem. I don't have a problem with my toolbars and I
> > don't
> > have WinFax PRO v10.02, I don't have a network printer, I don't have Adobe
> > Acrobat version 5.0, I don't have Word 2000 or Word XP (2002). My problem
> > is
> > when I start Word a dialog box pops up and says "Word failed to start the
> > last time, would you like to start in safe mode?" If I say yes, it will
> > start
> > but only in safe mode. If I say no, it won't start but asks if I want to
> > send
> > error report. It gives me no error code or error information but I keep
> > sending the error report but it's still not fixed. Windows update supplied
> > me
> > with updated software for a printer that is not my default printer but for
> > one that was installed with quickbooks. I ran winword.exe /a, and winword
> > /r
> > but still have the same problem. I have all current Windows and Office
> > updates with Office 2003 Professional and Adobe 8.0 standard updated. My
> > default printer is an Epson CX4800.
> >
> > "garfield-n-odie [MVP]" wrote:
> >
> >> See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm .
> >>
> >> iogt007 wrote:
> >>
> >> > 2 users on my computer. All office programs work fine for one user
> >> > only.
> >> > Since downloading service pack 3, word fails to start and only opens in
> >> > safe
> >> > mode. What can be the problem? I am at a loss since service pack 3
> >> > cannot be
> >> > removed. Who's idea was that anyway? I am running XP Home and don't
> >> > plan to
> >> > update to Vista. I have 1792 ram memory with 1.26 GB available physical
> >> > memory. Any help would be apprieciated.
> >>
> >>
>

Thanks.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
(New!) The PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/2qzlpl
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/power...noy/index.html

"iogt007" <iogt007@discussions.microsoft.com> wrote in message
news:B3FAD91C-7071-4BCE-AB1B-164756269DED@microsoft.com...
> Bucket 517106020, bucket table 1, faulting application winword.exe,
> version
> 11.0.8169.0, stamp 465f2a40, faulting module winword.exe, version
> 11.0.8169.0, stamp 465f2a40, debug? 0, fault address 0x008dd0ac.
>
>
> "Echo S" wrote:
>
>> If you are seeing this issue with Word crashing after installing Office
>> 2003
>> SP3, I need your crash bucket number.
>>
>> Here's how you can locate it.
>> http://blogs.msdn.com/descapa/archiv...25/606732.aspx
>>
>> I believe if you click the "what data does this error report contain"
>> link
>> and then the Details button, you can get the crash bucket number that way
>> also.
>>
>> Thank you. This will help track down the problem.
>>
>> --
>> Echo [MS PPT MVP] http://www.echosvoice.com
>> What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
>> (New!) The PowerPoint 2007 Complete Makeover Kit
>> http://tinyurl.com/2qzlpl
>> Fixing PowerPoint Annoyances
>> http://www.oreilly.com/catalog/power...noy/index.html
>>
>> "iogt007" <iogt007@discussions.microsoft.com> wrote in message
>> news:26BB5589-ECB1-4C1F-8AD8-096EB51C9B02@microsoft.com...
>> >I tried every suggesstion on the list and I still have the same problem.
>> >Any
>> > other suggesstions? Most of the suggesstions on that list doesn't
>> > pertain
>> > to
>> > Word 2003 or my problem. I don't have a problem with my toolbars and I
>> > don't
>> > have WinFax PRO v10.02, I don't have a network printer, I don't have
>> > Adobe
>> > Acrobat version 5.0, I don't have Word 2000 or Word XP (2002). My
>> > problem
>> > is
>> > when I start Word a dialog box pops up and says "Word failed to start
>> > the
>> > last time, would you like to start in safe mode?" If I say yes, it will
>> > start
>> > but only in safe mode. If I say no, it won't start but asks if I want
>> > to
>> > send
>> > error report. It gives me no error code or error information but I keep
>> > sending the error report but it's still not fixed. Windows update
>> > supplied
>> > me
>> > with updated software for a printer that is not my default printer but
>> > for
>> > one that was installed with quickbooks. I ran winword.exe /a, and
>> > winword
>> > /r
>> > but still have the same problem. I have all current Windows and Office
>> > updates with Office 2003 Professional and Adobe 8.0 standard updated.
>> > My
>> > default printer is an Epson CX4800.
>> >
>> > "garfield-n-odie [MVP]" wrote:
>> >
>> >> See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm .
>> >>
>> >> iogt007 wrote:
>> >>
>> >> > 2 users on my computer. All office programs work fine for one user
>> >> > only.
>> >> > Since downloading service pack 3, word fails to start and only opens
>> >> > in
>> >> > safe
>> >> > mode. What can be the problem? I am at a loss since service pack 3
>> >> > cannot be
>> >> > removed. Who's idea was that anyway? I am running XP Home and don't
>> >> > plan to
>> >> > update to Vista. I have 1792 ram memory with 1.26 GB available
>> >> > physical
>> >> > memory. Any help would be apprieciated.
>> >>
>> >>
>>

Current thinking is that the issue may caused by a Word add-in.

Could you open Word and look at Office Button | Word Options | Add-ins and
list what add-ins appear there?

Thanks.

--
Echo [MS PPT MVP]
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/


"iogt007" wrote:

> Bucket 517106020, bucket table 1, faulting application winword.exe, version
> 11.0.8169.0, stamp 465f2a40, faulting module winword.exe, version
> 11.0.8169.0, stamp 465f2a40, debug? 0, fault address 0x008dd0ac.
>
>
> "Echo S" wrote:
>
> > If you are seeing this issue with Word crashing after installing Office 2003
> > SP3, I need your crash bucket number.
> >
> > Here's how you can locate it.
> > http://blogs.msdn.com/descapa/archiv...25/606732.aspx
> >
> > I believe if you click the "what data does this error report contain" link
> > and then the Details button, you can get the crash bucket number that way
> > also.
> >
> > Thank you. This will help track down the problem.
> >
> > --
> > Echo [MS PPT MVP] http://www.echosvoice.com
> > What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
> > (New!) The PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/2qzlpl
> > Fixing PowerPoint Annoyances
> > http://www.oreilly.com/catalog/power...noy/index.html
> >
> > "iogt007" <iogt007@discussions.microsoft.com> wrote in message
> > news:26BB5589-ECB1-4C1F-8AD8-096EB51C9B02@microsoft.com...
> > >I tried every suggesstion on the list and I still have the same problem.
> > >Any
> > > other suggesstions? Most of the suggesstions on that list doesn't pertain
> > > to
> > > Word 2003 or my problem. I don't have a problem with my toolbars and I
> > > don't
> > > have WinFax PRO v10.02, I don't have a network printer, I don't have Adobe
> > > Acrobat version 5.0, I don't have Word 2000 or Word XP (2002). My problem
> > > is
> > > when I start Word a dialog box pops up and says "Word failed to start the
> > > last time, would you like to start in safe mode?" If I say yes, it will
> > > start
> > > but only in safe mode. If I say no, it won't start but asks if I want to
> > > send
> > > error report. It gives me no error code or error information but I keep
> > > sending the error report but it's still not fixed. Windows update supplied
> > > me
> > > with updated software for a printer that is not my default printer but for
> > > one that was installed with quickbooks. I ran winword.exe /a, and winword
> > > /r
> > > but still have the same problem. I have all current Windows and Office
> > > updates with Office 2003 Professional and Adobe 8.0 standard updated. My
> > > default printer is an Epson CX4800.
> > >
> > > "garfield-n-odie [MVP]" wrote:
> > >
> > >> See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm .
> > >>
> > >> iogt007 wrote:
> > >>
> > >> > 2 users on my computer. All office programs work fine for one user
> > >> > only.
> > >> > Since downloading service pack 3, word fails to start and only opens in
> > >> > safe
> > >> > mode. What can be the problem? I am at a loss since service pack 3
> > >> > cannot be
> > >> > removed. Who's idea was that anyway? I am running XP Home and don't
> > >> > plan to
> > >> > update to Vista. I have 1792 ram memory with 1.26 GB available physical
> > >> > memory. Any help would be apprieciated.
> > >>
> > >>
> >

Okay, I have a little info on one add-in that was implicated in one instance
of this situation, so you might want to look specifically to see if you have
the Zixmail add-in, or one that may work similarly. If you have it, try
updating the Zixmail add-in. If that doesn't resolve it, maybe try removing
or disabling the Zixmail add-in.

As always, I'd be interested to know if this does or doesn't work for those
of you experiencing this problem.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
(New!) The PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/2qzlpl
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/power...noy/index.html

"Echo S" <msnewsgroups@echosvoiceUGHSPAM.com> wrote in message
news:F39A846D-AA80-4980-AF83-1F937B254009@microsoft.com...
> Current thinking is that the issue may caused by a Word add-in.
>
> Could you open Word and look at Office Button | Word Options | Add-ins and
> list what add-ins appear there?
>
> Thanks.
>
> --
> Echo [MS PPT MVP]
> What's new in PPT 2007? http://www.echosvoice.com/2007.htm
> Fixing PowerPoint Annoyances
> http://www.oreilly.com/catalog/powerpointannoy/
>
>
> "iogt007" wrote:
>
>> Bucket 517106020, bucket table 1, faulting application winword.exe,
>> version
>> 11.0.8169.0, stamp 465f2a40, faulting module winword.exe, version
>> 11.0.8169.0, stamp 465f2a40, debug? 0, fault address 0x008dd0ac.
>>
>>
>> "Echo S" wrote:
>>
>> > If you are seeing this issue with Word crashing after installing Office
>> > 2003
>> > SP3, I need your crash bucket number.
>> >
>> > Here's how you can locate it.
>> > http://blogs.msdn.com/descapa/archiv...25/606732.aspx
>> >
>> > I believe if you click the "what data does this error report contain"
>> > link
>> > and then the Details button, you can get the crash bucket number that
>> > way
>> > also.
>> >
>> > Thank you. This will help track down the problem.
>> >
>> > --
>> > Echo [MS PPT MVP] http://www.echosvoice.com
>> > What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm
>> > (New!) The PowerPoint 2007 Complete Makeover Kit
>> > http://tinyurl.com/2qzlpl
>> > Fixing PowerPoint Annoyances
>> > http://www.oreilly.com/catalog/power...noy/index.html
>> >
>> > "iogt007" <iogt007@discussions.microsoft.com> wrote in message
>> > news:26BB5589-ECB1-4C1F-8AD8-096EB51C9B02@microsoft.com...
>> > >I tried every suggesstion on the list and I still have the same
>> > >problem.
>> > >Any
>> > > other suggesstions? Most of the suggesstions on that list doesn't
>> > > pertain
>> > > to
>> > > Word 2003 or my problem. I don't have a problem with my toolbars and
>> > > I
>> > > don't
>> > > have WinFax PRO v10.02, I don't have a network printer, I don't have
>> > > Adobe
>> > > Acrobat version 5.0, I don't have Word 2000 or Word XP (2002). My
>> > > problem
>> > > is
>> > > when I start Word a dialog box pops up and says "Word failed to start
>> > > the
>> > > last time, would you like to start in safe mode?" If I say yes, it
>> > > will
>> > > start
>> > > but only in safe mode. If I say no, it won't start but asks if I want
>> > > to
>> > > send
>> > > error report. It gives me no error code or error information but I
>> > > keep
>> > > sending the error report but it's still not fixed. Windows update
>> > > supplied
>> > > me
>> > > with updated software for a printer that is not my default printer
>> > > but for
>> > > one that was installed with quickbooks. I ran winword.exe /a, and
>> > > winword
>> > > /r
>> > > but still have the same problem. I have all current Windows and
>> > > Office
>> > > updates with Office 2003 Professional and Adobe 8.0 standard updated.
>> > > My
>> > > default printer is an Epson CX4800.
>> > >
>> > > "garfield-n-odie [MVP]" wrote:
>> > >
>> > >> See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm .
>> > >>
>> > >> iogt007 wrote:
>> > >>
>> > >> > 2 users on my computer. All office programs work fine for one user
>> > >> > only.
>> > >> > Since downloading service pack 3, word fails to start and only
>> > >> > opens in
>> > >> > safe
>> > >> > mode. What can be the problem? I am at a loss since service pack 3
>> > >> > cannot be
>> > >> > removed. Who's idea was that anyway? I am running XP Home and
>> > >> > don't
>> > >> > plan to
>> > >> > update to Vista. I have 1792 ram memory with 1.26 GB available
>> > >> > physical
>> > >> > memory. Any help would be apprieciated.
>> > >>
>> > >>
>> >

I have the same problem with word, but can't find the crash bucket information. After I installed windows update KB951748 earlier today, word just started crashing. Each time I try to open it I get the message "Word failed to start correctly last time" and then I get the "send error report" dialog. The only add on for word right now is Adobe Acrobat PDF creator, but I know that is up to date. I have McAfee virus scan Version 8.5i enterprise with dat engine 5200.2160 (5352.00).

Got the buckets
Information bucket: Bucket 7596 (82571) (the last five digits are in parenthesis.