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Old 08-08-2007, 01:30 PM
cwatson
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Re: The Data file mailbox "user" was not closed properly.


Error: The Data file Mailbox "User Name" was not closed properly.
This file is being checked.

Background: Lenovo T60 Laptop, WinXP Pro, Outlook operating in cached
account mode (disabling cache mode will fix the problem, but is not an
option) on a 2003 Exchange server.

I have verified there are no programs trying to index Outlook and
therefore shouldn't be causing it to hang. This is happening to 3
seperate users at various times. Does anyone have any ideas?


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Old 08-08-2007, 01:30 PM
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Old 08-08-2007, 07:30 PM
Milly Staples [MVP - Outlook]
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Re: The Data file mailbox "user" was not closed properly.

Some common reasons why Outlook will not shut down completely when you click either the X or Exit:

1. PDA synchronization software with your PDA in the cradle.
2. WinFax Pro (especially 10.02 in Outlook 2003) - contact their support for an alleged fix.
3. Franklin-Covey Plan Plus!
4. COM Add-ins.
5. Mail reminder add-ins that keep a stub of Outlook open in the background to check for new mail and fire reminders.
6. Anti-virus/firewall programs that are set to scan incoming and outgoing mail.


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Milly Staples [MVP - Outlook]

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After furious head scratching, cwatson asked:

| Error: The Data file Mailbox "User Name" was not closed properly.
| This file is being checked.
|
| Background: Lenovo T60 Laptop, WinXP Pro, Outlook operating in cached
| account mode (disabling cache mode will fix the problem, but is not an
| option) on a 2003 Exchange server.
|
| I have verified there are no programs trying to index Outlook and
| therefore shouldn't be causing it to hang. This is happening to 3
| seperate users at various times. Does anyone have any ideas?
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