OS: Windows XP (SP2) Pentium 3
I downloaded the Office home/student trial edition from microsoft site.
Whenever I click to install, nothing happens. The installation will not
open, it freezes. My free ram slowly drops until it's almost at zero.
I have turned off firewall and virus program.
My computer meets the minium system requirements in ram and processor. I do
not know what the probelm seems to be.
Since the file is over 250 mb is it worth re-downloading again?
Thank you

Have you tried Office Diagnostics (Start, Programs, Microsoft Office,
Office Tools) already? If that doesn't help, try repairing the
installation via Control Panel, Add/Remove Programs.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://ribboncustomizer.com
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed




"Valentina23" <Valentina23@discussions.microsoft.com> wrote in message
news:4F751F3E-284F-4C2A-8C82-C0CDC41200A1@microsoft.com:

> OS: Windows XP (SP2) Pentium 3
> I downloaded the Office home/student trial edition from microsoft site.
> Whenever I click to install, nothing happens. The installation will not
> open, it freezes. My free ram slowly drops until it's almost at zero.
> I have turned off firewall and virus program.
> My computer meets the minium system requirements in ram and processor. I do
> not know what the probelm seems to be.
> Since the file is over 250 mb is it worth re-downloading again?
> Thank you

Hello Patrick,

Thanks for the suggestion, but I can't install the software.
The issues arise when I 'try to install'
I can't access it in the control panel because it's not installed,
the same applies for the start>programs> suggestion.
I will delete the trial and try to re-download it.
If I can't install it, I will move to some other product.
I really don't want to re-install it because it's over 200 mb and hassle.
I have a broadband connection but it's still a hassle.
Thanks for your response

"Patrick Schmid [MVP]" wrote:

> Have you tried Office Diagnostics (Start, Programs, Microsoft Office,
> Office Tools) already? If that doesn't help, try repairing the
> installation via Control Panel, Add/Remove Programs.
>
> Patrick Schmid [OneNote MVP]
> --------------
> http://pschmid.net
> ***
> Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
> Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> ***
> Customize Office 2007: http://pschmid.net/office2007/customize
> RibbonCustomizer Add-In: http://ribboncustomizer.com
> OneNote 2007: http://pschmid.net/office2007/onenote
> ***
> Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
>
>
>
>
> "Valentina23" <Valentina23@discussions.microsoft.com> wrote in message
> news:4F751F3E-284F-4C2A-8C82-C0CDC41200A1@microsoft.com:
>
> > OS: Windows XP (SP2) Pentium 3
> > I downloaded the Office home/student trial edition from microsoft site.
> > Whenever I click to install, nothing happens. The installation will not
> > open, it freezes. My free ram slowly drops until it's almost at zero.
> > I have turned off firewall and virus program.
> > My computer meets the minium system requirements in ram and processor. I do
> > not know what the probelm seems to be.
> > Since the file is over 250 mb is it worth re-downloading again?
> > Thank you
>
>

Sounds like something went wrong during setup. When you run setup again,
deactivate your virus scanner during it.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://ribboncustomizer.com
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed




"Valentina23" <Valentina23@discussions.microsoft.com> wrote in message
news:55283B05-3430-4298-8EDB-ABC87F17B28A@microsoft.com:

> Hello Patrick,
>
> Thanks for the suggestion, but I can't install the software.
> The issues arise when I 'try to install'
> I can't access it in the control panel because it's not installed,
> the same applies for the start>programs> suggestion.
> I will delete the trial and try to re-download it.
> If I can't install it, I will move to some other product.
> I really don't want to re-install it because it's over 200 mb and hassle.
> I have a broadband connection but it's still a hassle.
> Thanks for your response
>
> "Patrick Schmid [MVP]" wrote:
>
> > Have you tried Office Diagnostics (Start, Programs, Microsoft Office,
> > Office Tools) already? If that doesn't help, try repairing the
> > installation via Control Panel, Add/Remove Programs.
> >
> > Patrick Schmid [OneNote MVP]
> > --------------
> > http://pschmid.net
> > ***
> > Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
> > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > ***
> > Customize Office 2007: http://pschmid.net/office2007/customize
> > RibbonCustomizer Add-In: http://ribboncustomizer.com
> > OneNote 2007: http://pschmid.net/office2007/onenote
> > ***
> > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> >
> >
> >
> >
> > "Valentina23" <Valentina23@discussions.microsoft.com> wrote in message
> > news:4F751F3E-284F-4C2A-8C82-C0CDC41200A1@microsoft.com:
> >
> > > OS: Windows XP (SP2) Pentium 3
> > > I downloaded the Office home/student trial edition from microsoft site.
> > > Whenever I click to install, nothing happens. The installation will not
> > > open, it freezes. My free ram slowly drops until it's almost at zero.
> > > I have turned off firewall and virus program.
> > > My computer meets the minium system requirements in ram and processor. I do
> > > not know what the probelm seems to be.
> > > Since the file is over 250 mb is it worth re-downloading again?
> > > Thank you
> >
> >