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Old 07-05-2007, 11:20 AM
Bob
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Word 2007 doesnt open files after I open outlook 2007

I started to have the wierdest problem today. I open up Outlook 2007 and
dont seem to be able to open word attachments from outlook. I then tried to
close outlook 2007 and just open word without specifying a file and it fails
as well. It says something about the program has stopped working and will
look for a solution. It says its trying to restart...it never does.

I have figured out that if I restart, dont open outlook than word works just
fine. If I open outlook word stops working all together.

Why is this happening....should this stuff just work! I am running Vista
Ultimate and Office 2007. I have also run the office diagnostic and it
doesnt show any problems.

Please help........

Bob
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Old 07-05-2007, 11:20 AM
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Old 07-05-2007, 11:00 PM
Bob
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RE: Word 2007 doesnt open files after I open outlook 2007

I have further information on this post. Appartently I am not the only one
that this effects. I have read several technet forums saying people cant get
word to open without crashing. It seems to effect many people. I am
getting this in my event logs

Log Name: Application
Source: Application Error
Date: 7/5/2007 10:37:53 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Bob
Description:
Faulting application WINWORD.EXE, version 12.0.4518.1014, time stamp
0x45428028, faulting module ntdll.dll, version 6.0.6000.16386, time stamp
0x4549bdc9, exception code 0xc0000374, fault offset 0x000af1c9, process id
0x1610, application start time 0x01c7bf8fca874675.

Any help would be greatly appreciated. I have opened an email ticket with
Microsoft earlier today by they still havent responded.

Bob
"Bob" wrote:

> I started to have the wierdest problem today. I open up Outlook 2007 and
> dont seem to be able to open word attachments from outlook. I then tried to
> close outlook 2007 and just open word without specifying a file and it fails
> as well. It says something about the program has stopped working and will
> look for a solution. It says its trying to restart...it never does.
>
> I have figured out that if I restart, dont open outlook than word works just
> fine. If I open outlook word stops working all together.
>
> Why is this happening....should this stuff just work! I am running Vista
> Ultimate and Office 2007. I have also run the office diagnostic and it
> doesnt show any problems.
>
> Please help........
>
> Bob

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