"Trinbagoniangirl" is responding:
Like you I purchased a new computer with Works 8. but the Format does not
function proper it appears. Whenever, I try to perform any of the functions
under that tab, the software goes into a processing mode and then shut down.
Can you tell me whether you experience the same problem with yours? I am
asked by the technical support unit to provide the Product ID. I do not know
how to obtain it. DO you have any idea? Thank you.

"Alumnagirl" wrote:

> My new computer comes with Works 8.0, but I would like to upgrade to Small
> Business 2003 as I use Publisher for many of my projects. I'm currently
> running on the Student/Teacher edition. The guy at the computer store said
> that he wasn't sure if my version of Works is eligible for the upgrade
> because it came with the computer, and not a product that I bought and
> installed myself. What I want to know is whether to buy the upgrade or the
> full version.
>
> Thanks :)

Run Belarc Advisor (http://www.belarc.com/free_download.html) to get your
product key.

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375



"Atrinbagoniangirl" <Atrinbagoniangirl@discussions.microsoft.com> wrote in
message news:318C3BA3-5A16-47B7-8BA3-00C7C91E3A8D@microsoft.com...
> "Trinbagoniangirl" is responding:
> Like you I purchased a new computer with Works 8. but the Format does not
> function proper it appears. Whenever, I try to perform any of the
> functions
> under that tab, the software goes into a processing mode and then shut
> down.
> Can you tell me whether you experience the same problem with yours? I am
> asked by the technical support unit to provide the Product ID. I do not
> know
> how to obtain it. DO you have any idea? Thank you.
>
> "Alumnagirl" wrote:
>
>> My new computer comes with Works 8.0, but I would like to upgrade to
>> Small
>> Business 2003 as I use Publisher for many of my projects. I'm currently
>> running on the Student/Teacher edition. The guy at the computer store
>> said
>> that he wasn't sure if my version of Works is eligible for the upgrade
>> because it came with the computer, and not a product that I bought and
>> installed myself. What I want to know is whether to buy the upgrade or
>> the
>> full version.
>>
>> Thanks :)