We've been running Publisher 2007 on 4 workstations for a few months now
without major problems, but recently we've started to have some issues.
All other programs are ok (including other Office apps, and CS3 apps),
and this occurs with all of our printers with various print languages
(8 total printers, including Ricoh CPS, PS, and PCL). All of the
workstations are running Windows XP SP2 with all the latest patches for
everything.

Basically, if we print a single piece per page everything is fine. It
spools the piece only once, no matter if we print one or 10,000.
However, if we print multiple pieces per page it spools the piece once
for every page. Actually I'm not sure, it may spool once for every
piece, or it may just spool indefinitely for some screwy reason.
Either way, on the color printers especially it can result in some
insanely huge spools, pushing into the multiple gigabytes for even 252
four up postcards.

Needless to say, this is playing havoc on our network, taking forever,
and resulting in a good number of printing errors. We've been forced
to make a PDF of just about everything, which just won't work when we
get a mail merge on a postcard. At least not without an Acrobat
addon.

Has anyone else seen anything like this?

Things I've tried:
various printers and print languages
printing immediately/print once spool is finished
print directly to printer
disabled NumberOfRecordsPerBatch registry fix for booklet finishers
reinstalling Windows entirely on one machine

Unfortunately I reinstalled Windows when I thought it was only
occurring on this one machine which was having other issues. Once
other artists let me know they'd been mistaken, I had already patched
Publisher fully. Another workstation is needing a fresh Windows
install, so I'll probably do that once I get our new Z2100 up and
running by the weekend.

Everything is networked, printers and file storage. The printers are
on one subnet, and the workstations on another, routed using iptables
on our Linux server. There are no restrictions between the two
networks, and only the WAN is masqueraded. It shouldn't come into
play, but I thought I'd mention it.

I'd like to avoid calling Microsoft since the 30 days of service just
expired on one of our licenses, and I'd like to avoid activating
another for this. So, can anyone help, or at least tell me they have
the same problem?


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msalivar
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I hate bumping, but... posts go by pretty fast here.


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msalivar
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What are the printer defaults? Publisher is more critical of printer drivers
than other applications. I know it is a stretch to think all four of your
printers are suffering driver issues, but it can happen. The print setup is not
the friendliest in Publisher 2007. When you are ready to print, be sure all the
settings are correct.


Troubleshooting Printing Problems in Windows
http://support.microsoft.com/kb/163551/en-us

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

"msalivar" <msalivar.2sk4vj@DoNotSpam.com> wrote in message
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>
>
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> msalivar
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