After sending a new message the autocomplete function works for that
particular individual. However, after closing out of Outlook 2007, the
autocomplete does not work. In other words the autocomplete entires are
saved only until the program closes.

We have completed an upgrade in our office to Outlook 2007. Only a few
individuals are experiencing the problem, others are fine.




--
KAM123

That is a sign of a corrupt n2k file or mail profile. Easiest method to fix is to create a new mail profile.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, KAM123 asked:

| After sending a new message the autocomplete function works for that
| particular individual. However, after closing out of Outlook 2007,
| the autocomplete does not work. In other words the autocomplete
| entires are saved only until the program closes.
|
| We have completed an upgrade in our office to Outlook 2007. Only a
| few individuals are experiencing the problem, others are fine.

I don't see OP but, try delete .n2k file first.

How to reset the nickname and the automatic completion caches in Outlook
http://support.microsoft.com/?kbid=287623

Milly Staples [MVP - Outlook] wrote:

> That is a sign of a corrupt n2k file or mail profile. Easiest method to fix is to create a new mail profile.
>
> --�
> Milly Staples [MVP - Outlook]
>
> Post all replies to the group to keep the discussion intact. All
> unsolicited mail sent to my personal account will be deleted without
> reading.
>
> After furious head scratching, KAM123 asked:
>
> | After sending a new message the autocomplete function works for that
> | particular individual. However, after closing out of Outlook 2007,
> | the autocomplete does not work. In other words the autocomplete
> | entires are saved only until the program closes.
> |
> | We have completed an upgrade in our office to Outlook 2007. Only a
> | few individuals are experiencing the problem, others are fine.

Note, that should be .nk2 - shouldn't post so late.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Bob I asked:

| I don't see OP but, try delete .n2k file first.
|
| How to reset the nickname and the automatic completion caches in
| Outlook http://support.microsoft.com/?kbid=287623
|
| Milly Staples [MVP - Outlook] wrote:
|
|| That is a sign of a corrupt n2k file or mail profile. Easiest
|| method to fix is to create a new mail profile.
||
|| --�
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, KAM123 asked:
||
||| After sending a new message the autocomplete function works for that
||| particular individual. However, after closing out of Outlook 2007,
||| the autocomplete does not work. In other words the autocomplete
||| entires are saved only until the program closes.
|||
||| We have completed an upgrade in our office to Outlook 2007. Only a
||| few individuals are experiencing the problem, others are fine.

Thanks for the correction Milly, at least the Article has it right!

Milly Staples [MVP - Outlook] wrote:
> Note, that should be .nk2 - shouldn't post so late.
>
> --�
> Milly Staples [MVP - Outlook]
>
> Post all replies to the group to keep the discussion intact. All
> unsolicited mail sent to my personal account will be deleted without
> reading.
>
> After furious head scratching, Bob I asked:
>
> | I don't see OP but, try delete .n2k file first.
> |
> | How to reset the nickname and the automatic completion caches in
> | Outlook http://support.microsoft.com/?kbid=287623
> |
> | Milly Staples [MVP - Outlook] wrote:
> |
> || That is a sign of a corrupt n2k file or mail profile. Easiest
> || method to fix is to create a new mail profile.
> ||
> || --�
> || Milly Staples [MVP - Outlook]
> ||
> || Post all replies to the group to keep the discussion intact. All
> || unsolicited mail sent to my personal account will be deleted without
> || reading.
> ||
> || After furious head scratching, KAM123 asked:
> ||
> ||| After sending a new message the autocomplete function works for that
> ||| particular individual. However, after closing out of Outlook 2007,
> ||| the autocomplete does not work. In other words the autocomplete
> ||| entires are saved only until the program closes.
> |||
> ||| We have completed an upgrade in our office to Outlook 2007. Only a
> ||| few individuals are experiencing the problem, others are fine.

That correction was for me - but glad you caught it too.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Bob I asked:

| Thanks for the correction Milly, at least the Article has it right!
|
| Milly Staples [MVP - Outlook] wrote:
|| Note, that should be .nk2 - shouldn't post so late.
||
|| --�
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Bob I asked:
||
||| I don't see OP but, try delete .n2k file first.
|||
||| How to reset the nickname and the automatic completion caches in
||| Outlook http://support.microsoft.com/?kbid=287623
|||
||| Milly Staples [MVP - Outlook] wrote:
|||
|||| That is a sign of a corrupt n2k file or mail profile. Easiest
|||| method to fix is to create a new mail profile.
||||
|||| --�
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, KAM123 asked:
||||
||||| After sending a new message the autocomplete function works for
||||| that particular individual. However, after closing out of
||||| Outlook 2007, the autocomplete does not work. In other words the
||||| autocomplete entires are saved only until the program closes.
|||||
||||| We have completed an upgrade in our office to Outlook 2007. Only
||||| a few individuals are experiencing the problem, others are fine.

I have having the same type of issue. I've followed the steps to deleting the .n2k and it work. But, after logging off or rebooting the system it goes back to not saving doing the auto complete.

Any suggestions?
Thanks,
swolffe

That indicates you have a corrupt mail profile. Create a new one.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, swolffe asked:

| I have having the same type of issue. I've followed the steps to
| deleting the .n2k and it work. But, after logging off or rebooting
| the system it goes back to not saving doing the auto
| complete.
|
| Any suggestions?
| Thanks,
| swolffe

You need to do the following...

1. Quit Outlook 2007

2. Go to any folder and select Tools > Folders Options > View. Check
"Show hidden files and folders". Click OK.

3. Go to C:\Documents and Settings\<user>\Application
Data\Microsoft\Outlook

4. Delete any files with the extension .NICK

5. Launch Outlook 2007 it'll save e-mail addresses from now on

The .NICK file is left from Outlook 2000. The e-mail addresses for
Outlook 2003 onwards are saved in the .N2K file.

Hope this helps,

Tobi - www.ITSupportExpert.com


--
itsupportexpert
------------------------------------------------------------------------
itsupportexpert's Profile: http://forums.techarena.in/members/itsupportexpert.htm
View this thread: http://forums.techarena.in/ms-office-support/735117.htm

http://forums.techarena.in

This worked for me. Thanks!


--
Jym
------------------------------------------------------------------------
Jym's Profile: http://forums.techarena.in/members/145661.htm
View this thread: http://forums.techarena.in/ms-office-support/735117.htm

http://forums.techarena.in

Where is the .NK2 file usually located? I just did a search and it came
back with nothing.


--
yingfa
------------------------------------------------------------------------
yingfa's Profile: http://forums.techarena.in/members/172128.htm
View this thread: http://forums.techarena.in/ms-office-support/735117.htm

http://forums.techarena.in

Enable searching system files and folders.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, yingfa asked:

| Where is the .NK2 file usually located? I just did a search and it
| came back with nothing.