I wanted to reiterate the hassle of finding this issue as well and
complained about it to Canon.

I work in application development and specialize in user interface
design and usability.

This is the trouble I went through to find how to scan a legal size
document for the Canon Pixma MP830

- Went through all the scanning options (Legal size option should
definitely be in here but wasn't)
- Went through all the copy options and went back and forth to
scanning options (legal option is in here and I could make a legal
copy but I couldn't SCAN!)
- Looked through the manual in the scan/copy section (legal size
scanning should definitely be in here as well)
- Opened up MPNavigator 2.2 software as suggested
- In this software, went to the first link Photo/Document (there
should be a legal size scanning option in here as well)
- Google searched found other people that wondered about this feature
- Google searched in Groups and found another person complaining about
this as well
- FINALLY, went to Canon support page, FAQs and searched "legal size
document"

http://www.usa.canon.com/consumer/co...modelid=12804#
NOTE: search for "legal size document" not a direct link

- And found out that this option is ONLY available from the MP
Navigator software when you click on BATCH Processing. Why? This is
simply a horrible user interface, documentation, extremely difficult
to find feature even thoug it is VERY valuable.

I suggested to Canon that a new firmware be created to add this
capability to the actual machine UI, and to the software to make it
available in the first option of Scan Photo/Document as well.

I did want to add however that I have had this printer for about 6
months and absolutely love it otherwise and this has been the one and
only bad experience I have had with this machine.

Kei
http://www.immotion.net



On Jul 19 2006, 11:56 am, vsdotnetguy
<vsdotnet...@discussions.microsoft.com> wrote:
> Yes, theCanonMP830can handlelegalsize scans. This may be a problem with
> their driver because when scanning using my Visioneer One Touch I do see thatLegalis available. I'll try and getCanonto respond. Thx
>
> "JoAnn Paules [MVP]" wrote:
> > did you check to make sure your scanner can handle that size document. Not
> > all can.
>
> > --
>
> > JoAnn Paules
> > MVP Microsoft [Publisher]
>
> > "vsdotnetguy" <vsdotnet...@discussions.microsoft.com> wrote in message
> >news:D377F609-9F2B-454F-A704-EDECA1B4E7C3@microsoft.com...
> > > Am I missing something here? Why the heck islegalpaper size not
> > > available
> > > when editing the scanning presets? My users should not have to interact
> > > with
> > > scanner driver dialog just toscanalegalsize doc. I was hoping to
> > > create
> > >legalsize shortcuts but this can't be done as far as I know.
>
> > > Is there anything I can do in the registry to override this and allow for
> > > a
> > > size larger than 11.69 inches?
>
> > > Thanks in advance...vsdotnetguy