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Old 11-11-2009, 07:32 AM
malj
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Internet Explorer Script Error

Whenever I log on I get the following script error:-

File:///C:/Program%20Files%(x86)/Dell%20Support%20Center/sscommon/common/inc/ss_shellinclude.js

I can't seem to get rid of it so can anyone tell me what this is about and
what I can do about it. The laptop is only a few months old. I can't access
the Dell online chat or email questions so wondered whether this error is the
reason.

Can anyone help please?

Regards
--
malj
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Old 11-11-2009, 07:32 AM
  #2 (permalink)  
Old 11-11-2009, 08:00 AM
Leonard Grey
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Re: Internet Explorer Script Error

Whenever you log on to what?

With which version of Internet Explorer?

Running on which version of Windows (with the service pack number)?

And the complete text of the error message is...?
---
Leonard Grey
Errare humanum est

malj wrote:
> Whenever I log on I get the following script error:-
>
> File:///C:/Program%20Files%(x86)/Dell%20Support%20Center/sscommon/common/inc/ss_shellinclude.js
>
> I can't seem to get rid of it so can anyone tell me what this is about and
> what I can do about it. The laptop is only a few months old. I can't access
> the Dell online chat or email questions so wondered whether this error is the
> reason.
>
> Can anyone help please?
>
> Regards

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  #3 (permalink)  
Old 11-11-2009, 08:43 AM
Donald Anadell
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Re: Internet Explorer Script Error


"malj" <malj@discussions.microsoft.com> wrote in message
news:DF7BE724-8B53-4B8A-91DE-2DA2C9D73372@microsoft.com...
> Whenever I log on I get the following script error:-
>
> File:///C:/Program%20Files%(x86)/Dell%20Support%20Center/sscommon/common/inc/ss_shellinclude.js
>
> I can't seem to get rid of it so can anyone tell me what this is about and
> what I can do about it. The laptop is only a few months old. I can't
> access
> the Dell online chat or email questions so wondered whether this error is
> the
> reason.
>
> Can anyone help please?


Sounds like an issue that you should contact Dell Support for help with. If
you can't access online help with Dell, then use a land line(Telephone
call).

A couple of interim workarounds you might try would be to:
1. Uninstall the Dell Support Center
2. Disable Script debugging in Internet Explorer....Tools||Internet
Options||Advanced||Browsing

Add a checkmark to "Disable script debugging(Internet Explorer)"
Add a checkmark to "Disable script debugging(Other)"
Remove the checkmark for "Display a notification about every script error"

Good luck,

Donald Anadell


>
> Regards
> --
> malj



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  #4 (permalink)  
Old 11-11-2009, 10:10 AM
PA Bear [MS MVP]
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Re: Internet Explorer Script Error

cf.
http://social.answers.microsoft.com/...1-70129e13f69f

malj wrote:
> Whenever I log on I get the following script error:-
>
> File:///C:/Program%20Files%(x86)/Dell%20Support%20Center/sscommon/common/inc/ss_shellinclude.js
>
> I can't seem to get rid of it so can anyone tell me what this is about and
> what I can do about it. The laptop is only a few months old. I can't
> access the Dell online chat or email questions so wondered whether this
> error is the reason.
>
> Can anyone help please?
>
> Regards


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