If you uninstall AVG v9.0 & reboot, install, reboot & manually update, e.g.,
Microsoft Security Essentials [1] or Avira AntiVir [2], does the behavior
persist?

===================
[1] http://www.microsoft.com/security_es...s/default.aspx
[2]
http://www.free-av.com/en/trialpay_d...antivirus.html


a wrote:
> Sorry, missed your question.
>
> No, neither one.
>
>> Repost unanswered question: Has a Norton or McAfee application ever been
>> installed on this machine (e.g., a free-trial version that came
>> preinstalled when you bought it)?
>>
>> a wrote:
>>> Yep, still crashes. Thanks for trying though. :-)
>>>
>>>> 1. Uninstall AVG v9.0 & reboot.
>>>>
>>>> 2. Immediately download/install AVG v9.0 again, this time opting for a
>>>> CUSTOM install and do not install Linkscanner, Search-Shield, Active
>>>> Surf-Shield, Security Shield, or any of the email scanners.
>>>>
>>>> Why you don't need your anti-virus to scan your email
>>>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>>>
>>>> 3. Reboot; manually & repeatedly update AVG until you get a "no more
>>>> updates" prompt.
>>>>
>>>> 4. Does the behavior persist now?
>>>>
>>>>
>>>> a wrote:
>>>>> Yep.
>>>>>
>>>>>> Did you upgrade from AVG Free v8.5 to v9.0?
>>>>>>
>>>>>> Is/was AVG Linkscanner, Search-Shield, Active Surf-Shield, or
>>>>>> Security
>>>>>> toolbar installed?
>>>>>>
>>>>>> a wrote:
>>>>>>> Answers below:
>>>>>>>
>>>>>>>> HOW TO Optimize IE for Windows Live [Hotmail]
>>>>>>>> [NB: There are separate sections for IE6 and IE7 (still incorrectly
>>>>>>>> titled
>>>>>>>> "Windows Explorer 7"); the IE7 section applies to IE8]
>>>>>>>> http://emailsupport.spaces.live.com/...708!6203.entry
>>>>>>>>
>>>>>>> Thanks, I'll read this over.
>>>>>>>
>>>>>>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
>>>>>>>> To
>>>>>>>> start
>>>>>>>> IE in No Add-ons mode:
>>>>>>> Yes, that makes no difference unfortunately.
>>>>>>>
>>>>>>>>
>>>>>>>> Troubleshooting and Internet Explorer's (No Add-ons) Mode:
>>>>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>>>>>>
>>>>>>>> 2. Does the behavior persist if you Reset IE Advanced settings
>>>>>>>> (RIES)?
>>>>>>>> http://support.microsoft.com/kb/923737 <= Read before using!
>>>>>>>
>>>>>>> Unfortunately, no difference. And resetting the browser didn't
>>>>>>> either.
>>>>>>>
>>>>>>>>
>>>>>>>> 3. What anti-virus application or security suite is installed, is
>>>>>>>> your
>>>>>>>> subscription current, and is it supported in IE8? What
>>>>>>>> anti-spyware
>>>>>>>> applications (other than Defender)? What third-party firewall (if
>>>>>>>> any)?
>>>>>>>> Were any of these applications running in the background when you
>>>>>>>> installed IE8?
>>>>>>>
>>>>>>> AVG 9, and using built in Windows Vista firewall. I've had IE 8 for
>>>>>>> several
>>>>>>> months, so not applicable.
>>>>>>>
>>>>>>>> --
>>>>>>>> ~Robear Dyer (PA Bear)
>>>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>>>>> www.banthecheck.com
>>>>>>>>
>>>>>>>>
>>>>>>>> a wrote:
>>>>>>>>> I have IE 8 on Vista Ultimate with all the latest patches, and
>>>>>>>>> every
>>>>>>>>> time
>>>>>>>>> I
>>>>>>>>> try to do anything, includig signing in, anywhere on Live.com it
>>>>>>>>> crashes
>>>>>>>>> twice and finally says it can't recover.
>>>>>>>>>
>>>>>>>>> I have to use another browser like FireFox to access anything on
>>>>>>>>> Live.com.
>>>>>>>>>
>>>>>>>>> How do I fix IE 8? Thanks.

Yes.
And now with the new MSN, my browser locks up completely. I have to use Task
Manager to close it, and there are about 12 instances of iexplorer.exe
listed. I have to go through them one by one to find out which one will
close the browser.

"PA Bear [MS MVP]" <PABearMVP******.com> wrote in message
news:uHK5BbSXKHA.408@TK2MSFTNGP04.phx.gbl...
> If you uninstall AVG v9.0 & reboot, install, reboot & manually update,
> e.g., Microsoft Security Essentials [1] or Avira AntiVir [2], does the
> behavior persist?
>
> ===================
> [1] http://www.microsoft.com/security_es...s/default.aspx
> [2]
> http://www.free-av.com/en/trialpay_d...antivirus.html
>
>
> a wrote:
>> Sorry, missed your question.
>>
>> No, neither one.
>>
>>> Repost unanswered question: Has a Norton or McAfee application ever been
>>> installed on this machine (e.g., a free-trial version that came
>>> preinstalled when you bought it)?
>>>
>>> a wrote:
>>>> Yep, still crashes. Thanks for trying though. :-)
>>>>
>>>>> 1. Uninstall AVG v9.0 & reboot.
>>>>>
>>>>> 2. Immediately download/install AVG v9.0 again, this time opting for a
>>>>> CUSTOM install and do not install Linkscanner, Search-Shield, Active
>>>>> Surf-Shield, Security Shield, or any of the email scanners.
>>>>>
>>>>> Why you don't need your anti-virus to scan your email
>>>>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>>>>
>>>>> 3. Reboot; manually & repeatedly update AVG until you get a "no more
>>>>> updates" prompt.
>>>>>
>>>>> 4. Does the behavior persist now?
>>>>>
>>>>>
>>>>> a wrote:
>>>>>> Yep.
>>>>>>
>>>>>>> Did you upgrade from AVG Free v8.5 to v9.0?
>>>>>>>
>>>>>>> Is/was AVG Linkscanner, Search-Shield, Active Surf-Shield, or
>>>>>>> Security
>>>>>>> toolbar installed?
>>>>>>>
>>>>>>> a wrote:
>>>>>>>> Answers below:
>>>>>>>>
>>>>>>>>> HOW TO Optimize IE for Windows Live [Hotmail]
>>>>>>>>> [NB: There are separate sections for IE6 and IE7 (still
>>>>>>>>> incorrectly
>>>>>>>>> titled
>>>>>>>>> "Windows Explorer 7"); the IE7 section applies to IE8]
>>>>>>>>> http://emailsupport.spaces.live.com/...708!6203.entry
>>>>>>>>>
>>>>>>>> Thanks, I'll read this over.
>>>>>>>>
>>>>>>>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
>>>>>>>>> To
>>>>>>>>> start
>>>>>>>>> IE in No Add-ons mode:
>>>>>>>> Yes, that makes no difference unfortunately.
>>>>>>>>
>>>>>>>>>
>>>>>>>>> Troubleshooting and Internet Explorer's (No Add-ons) Mode:
>>>>>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>>>>>>>
>>>>>>>>> 2. Does the behavior persist if you Reset IE Advanced settings
>>>>>>>>> (RIES)?
>>>>>>>>> http://support.microsoft.com/kb/923737 <= Read before using!
>>>>>>>>
>>>>>>>> Unfortunately, no difference. And resetting the browser didn't
>>>>>>>> either.
>>>>>>>>
>>>>>>>>>
>>>>>>>>> 3. What anti-virus application or security suite is installed, is
>>>>>>>>> your
>>>>>>>>> subscription current, and is it supported in IE8? What
>>>>>>>>> anti-spyware
>>>>>>>>> applications (other than Defender)? What third-party firewall (if
>>>>>>>>> any)?
>>>>>>>>> Were any of these applications running in the background when you
>>>>>>>>> installed IE8?
>>>>>>>>
>>>>>>>> AVG 9, and using built in Windows Vista firewall. I've had IE 8 for
>>>>>>>> several
>>>>>>>> months, so not applicable.
>>>>>>>>
>>>>>>>>> --
>>>>>>>>> ~Robear Dyer (PA Bear)
>>>>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>>>>>> www.banthecheck.com
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> a wrote:
>>>>>>>>>> I have IE 8 on Vista Ultimate with all the latest patches, and
>>>>>>>>>> every
>>>>>>>>>> time
>>>>>>>>>> I
>>>>>>>>>> try to do anything, includig signing in, anywhere on Live.com it
>>>>>>>>>> crashes
>>>>>>>>>> twice and finally says it can't recover.
>>>>>>>>>>
>>>>>>>>>> I have to use another browser like FireFox to access anything on
>>>>>>>>>> Live.com.
>>>>>>>>>>
>>>>>>>>>> How do I fix IE 8? Thanks.
>

> And now with the new MSN, my browser locks up completely.

Are you referring to MSN 9.6 or the my.msn.com webpage?

There is a very good chance that you are seeing the effects of a hijackware
infection!

NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!

Microsoft PCSafety provides home users (only) with no-charge support in
dealing with malware infections such as viruses, spyware (including unwanted
software), and adware.
https://support.microsoft.com/oas/de...prid=7552&st=1

Otherwise...

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.

2. Run this scan instead:
http://onecare.live.com/site/en-us/center/whatsnew.htm

3. Now run a thorough check for hijackware, including posting requested logs
in an appropriate forum, not here.

Checking for/Help with Hijackware:
.. http://mvps.org/winhelp2002/unwanted.htm
.. http://inetexplorer.mvps.org/tshoot.html
.. http://www.mvps.org/sramesh2k/Malware_Defence.htm
.. http://www.elephantboycomputers.com/...moving_Malware

**Chances are you will need to seek expert assistance in
http://spywarehammer.com/simplemachi...php?board=10.0,
http://www.spywarewarrior.com/viewforum.php?f=5,
http://www.dslreports.com/forum/cleanup,
http://www.bluetack.co.uk/forums/index.php or other appropriate forums.**

If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.


a wrote:
> Yes.
> And now with the new MSN, my browser locks up completely. I have to use
> Task
> Manager to close it, and there are about 12 instances of iexplorer.exe
> listed. I have to go through them one by one to find out which one will
> close the browser.
>
>> If you uninstall AVG v9.0 & reboot, install, reboot & manually update,
>> e.g., Microsoft Security Essentials [1] or Avira AntiVir [2], does the
>> behavior persist?
>>
>> ===================
>> [1] http://www.microsoft.com/security_es...s/default.aspx
>> [2]
>> http://www.free-av.com/en/trialpay_d...antivirus.html
>>
>>
>> a wrote:
>>> Sorry, missed your question.
>>>
>>> No, neither one.
>>>
>>>> Repost unanswered question: Has a Norton or McAfee application ever
>>>> been
>>>> installed on this machine (e.g., a free-trial version that came
>>>> preinstalled when you bought it)?
>>>>
>>>> a wrote:
>>>>> Yep, still crashes. Thanks for trying though. :-)
>>>>>
>>>>>> 1. Uninstall AVG v9.0 & reboot.
>>>>>>
>>>>>> 2. Immediately download/install AVG v9.0 again, this time opting for
>>>>>> a
>>>>>> CUSTOM install and do not install Linkscanner, Search-Shield, Active
>>>>>> Surf-Shield, Security Shield, or any of the email scanners.
>>>>>>
>>>>>> Why you don't need your anti-virus to scan your email
>>>>>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>>>>>
>>>>>> 3. Reboot; manually & repeatedly update AVG until you get a "no more
>>>>>> updates" prompt.
>>>>>>
>>>>>> 4. Does the behavior persist now?
>>>>>>
>>>>>>> Yep.
>>>>>>>
>>>>>>>> Did you upgrade from AVG Free v8.5 to v9.0?
>>>>>>>>
>>>>>>>> Is/was AVG Linkscanner, Search-Shield, Active Surf-Shield, or
>>>>>>>> Security
>>>>>>>> toolbar installed?
>>>>>>>>
>>>>>>>> a wrote:
>>>>>>>>> Answers below:
>>>>>>>>>
>>>>>>>>>> HOW TO Optimize IE for Windows Live [Hotmail]
>>>>>>>>>> [NB: There are separate sections for IE6 and IE7 (still
>>>>>>>>>> incorrectly
>>>>>>>>>> titled
>>>>>>>>>> "Windows Explorer 7"); the IE7 section applies to IE8]
>>>>>>>>>> http://emailsupport.spaces.live.com/...708!6203.entry
>>>>>>>>>>
>>>>>>>>> Thanks, I'll read this over.
>>>>>>>>>
>>>>>>>>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
>>>>>>>>>> To
>>>>>>>>>> start
>>>>>>>>>> IE in No Add-ons mode:
>>>>>>>>> Yes, that makes no difference unfortunately.
>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Troubleshooting and Internet Explorer's (No Add-ons) Mode:
>>>>>>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>>>>>>>>
>>>>>>>>>> 2. Does the behavior persist if you Reset IE Advanced settings
>>>>>>>>>> (RIES)?
>>>>>>>>>> http://support.microsoft.com/kb/923737 <= Read before using!
>>>>>>>>>
>>>>>>>>> Unfortunately, no difference. And resetting the browser didn't
>>>>>>>>> either.
>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> 3. What anti-virus application or security suite is installed, is
>>>>>>>>>> your
>>>>>>>>>> subscription current, and is it supported in IE8? What
>>>>>>>>>> anti-spyware
>>>>>>>>>> applications (other than Defender)? What third-party firewall
>>>>>>>>>> (if
>>>>>>>>>> any)?
>>>>>>>>>> Were any of these applications running in the background when you
>>>>>>>>>> installed IE8?
>>>>>>>>>
>>>>>>>>> AVG 9, and using built in Windows Vista firewall. I've had IE 8
>>>>>>>>> for
>>>>>>>>> several
>>>>>>>>> months, so not applicable.
>>>>>>>>>
>>>>>>>>>> a wrote:
>>>>>>>>>>> I have IE 8 on Vista Ultimate with all the latest patches, and
>>>>>>>>>>> every
>>>>>>>>>>> time
>>>>>>>>>>> I
>>>>>>>>>>> try to do anything, includig signing in, anywhere on Live.com it
>>>>>>>>>>> crashes
>>>>>>>>>>> twice and finally says it can't recover.
>>>>>>>>>>>
>>>>>>>>>>> I have to use another browser like FireFox to access anything on
>>>>>>>>>>> Live.com.
>>>>>>>>>>>
>>>>>>>>>>> How do I fix IE 8? Thanks.

New MSN page.

OK, thanks for your suggestion. :-)

John
"PA Bear [MS MVP]" <PABearMVP******.com> wrote in message
news:OsdojDmXKHA.3612@TK2MSFTNGP02.phx.gbl...
>> And now with the new MSN, my browser locks up completely.
>
> Are you referring to MSN 9.6 or the my.msn.com webpage?
>
> There is a very good chance that you are seeing the effects of a
> hijackware infection!
>
> NB: If you had no anti-virus application installed or the subscription had
> expired *when the machine first got infected* and/or your subscription has
> since expired and/or the machine's not been kept fully-patched at Windows
> Update, don't waste your time with any of the below: Format & reinstall
> Windows. A Repair Install will NOT help!
>
> Microsoft PCSafety provides home users (only) with no-charge support in
> dealing with malware infections such as viruses, spyware (including
> unwanted software), and adware.
> https://support.microsoft.com/oas/de...prid=7552&st=1
>
> Otherwise...
>
> 1. See if you can download/run the MSRT manually:
> http://www.microsoft.com/security/ma...e/default.mspx
>
> NB: Run the FULL scan, not the QUICK scan! You may need to download the
> MSRT on a non-infected machine, then transfer MRT.EXE to the infected
> machine and rename it to SCAN.EXE before running it.
>
> 2. Run this scan instead:
> http://onecare.live.com/site/en-us/center/whatsnew.htm
>
> 3. Now run a thorough check for hijackware, including posting requested
> logs in an appropriate forum, not here.
>
> Checking for/Help with Hijackware:
> . http://mvps.org/winhelp2002/unwanted.htm
> . http://inetexplorer.mvps.org/tshoot.html
> . http://www.mvps.org/sramesh2k/Malware_Defence.htm
> . http://www.elephantboycomputers.com/...moving_Malware
>
> **Chances are you will need to seek expert assistance in
> http://spywarehammer.com/simplemachi...php?board=10.0,
> http://www.spywarewarrior.com/viewforum.php?f=5,
> http://www.dslreports.com/forum/cleanup,
> http://www.bluetack.co.uk/forums/index.php or other appropriate forums.**
>
> If these procedures look too complex - and there is no shame in admitting
> this isn't your cup of tea - take the machine to a local, reputable and
> independent (i.e., not BigBoxStoreUSA) computer repair shop.
>
>
> a wrote:
>> Yes.
>> And now with the new MSN, my browser locks up completely. I have to use
>> Task
>> Manager to close it, and there are about 12 instances of iexplorer.exe
>> listed. I have to go through them one by one to find out which one will
>> close the browser.
>>
>>> If you uninstall AVG v9.0 & reboot, install, reboot & manually update,
>>> e.g., Microsoft Security Essentials [1] or Avira AntiVir [2], does the
>>> behavior persist?
>>>
>>> ===================
>>> [1] http://www.microsoft.com/security_es...s/default.aspx
>>> [2]
>>> http://www.free-av.com/en/trialpay_d...antivirus.html
>>>
>>>
>>> a wrote:
>>>> Sorry, missed your question.
>>>>
>>>> No, neither one.
>>>>
>>>>> Repost unanswered question: Has a Norton or McAfee application ever
>>>>> been
>>>>> installed on this machine (e.g., a free-trial version that came
>>>>> preinstalled when you bought it)?
>>>>>
>>>>> a wrote:
>>>>>> Yep, still crashes. Thanks for trying though. :-)
>>>>>>
>>>>>>> 1. Uninstall AVG v9.0 & reboot.
>>>>>>>
>>>>>>> 2. Immediately download/install AVG v9.0 again, this time opting for
>>>>>>> a
>>>>>>> CUSTOM install and do not install Linkscanner, Search-Shield, Active
>>>>>>> Surf-Shield, Security Shield, or any of the email scanners.
>>>>>>>
>>>>>>> Why you don't need your anti-virus to scan your email
>>>>>>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>>>>>>
>>>>>>> 3. Reboot; manually & repeatedly update AVG until you get a "no more
>>>>>>> updates" prompt.
>>>>>>>
>>>>>>> 4. Does the behavior persist now?
>>>>>>>
>>>>>>>> Yep.
>>>>>>>>
>>>>>>>>> Did you upgrade from AVG Free v8.5 to v9.0?
>>>>>>>>>
>>>>>>>>> Is/was AVG Linkscanner, Search-Shield, Active Surf-Shield, or
>>>>>>>>> Security
>>>>>>>>> toolbar installed?
>>>>>>>>>
>>>>>>>>> a wrote:
>>>>>>>>>> Answers below:
>>>>>>>>>>
>>>>>>>>>>> HOW TO Optimize IE for Windows Live [Hotmail]
>>>>>>>>>>> [NB: There are separate sections for IE6 and IE7 (still
>>>>>>>>>>> incorrectly
>>>>>>>>>>> titled
>>>>>>>>>>> "Windows Explorer 7"); the IE7 section applies to IE8]
>>>>>>>>>>> http://emailsupport.spaces.live.com/...708!6203.entry
>>>>>>>>>>>
>>>>>>>>>> Thanks, I'll read this over.
>>>>>>>>>>
>>>>>>>>>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
>>>>>>>>>>> To
>>>>>>>>>>> start
>>>>>>>>>>> IE in No Add-ons mode:
>>>>>>>>>> Yes, that makes no difference unfortunately.
>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Troubleshooting and Internet Explorer's (No Add-ons) Mode:
>>>>>>>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>>>>>>>>>
>>>>>>>>>>> 2. Does the behavior persist if you Reset IE Advanced settings
>>>>>>>>>>> (RIES)?
>>>>>>>>>>> http://support.microsoft.com/kb/923737 <= Read before using!
>>>>>>>>>>
>>>>>>>>>> Unfortunately, no difference. And resetting the browser didn't
>>>>>>>>>> either.
>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> 3. What anti-virus application or security suite is installed,
>>>>>>>>>>> is
>>>>>>>>>>> your
>>>>>>>>>>> subscription current, and is it supported in IE8? What
>>>>>>>>>>> anti-spyware
>>>>>>>>>>> applications (other than Defender)? What third-party firewall
>>>>>>>>>>> (if
>>>>>>>>>>> any)?
>>>>>>>>>>> Were any of these applications running in the background when
>>>>>>>>>>> you
>>>>>>>>>>> installed IE8?
>>>>>>>>>>
>>>>>>>>>> AVG 9, and using built in Windows Vista firewall. I've had IE 8
>>>>>>>>>> for
>>>>>>>>>> several
>>>>>>>>>> months, so not applicable.
>>>>>>>>>>
>>>>>>>>>>> a wrote:
>>>>>>>>>>>> I have IE 8 on Vista Ultimate with all the latest patches, and
>>>>>>>>>>>> every
>>>>>>>>>>>> time
>>>>>>>>>>>> I
>>>>>>>>>>>> try to do anything, includig signing in, anywhere on Live.com
>>>>>>>>>>>> it
>>>>>>>>>>>> crashes
>>>>>>>>>>>> twice and finally says it can't recover.
>>>>>>>>>>>>
>>>>>>>>>>>> I have to use another browser like FireFox to access anything
>>>>>>>>>>>> on
>>>>>>>>>>>> Live.com.
>>>>>>>>>>>>
>>>>>>>>>>>> How do I fix IE 8? Thanks.
>

Then again...

cf.
http://www.microsoft.com/presspass/f...SNPreview.mspx

cf. http://news.cnet.com/8301-30684_3-10389587-265.html

cf. http://preview.msn.com/


a wrote:
> New MSN page.
>
> OK, thanks for your suggestion. :-)
>
> John
> "PA Bear [MS MVP]" <PABearMVP******.com> wrote in message
> news:OsdojDmXKHA.3612@TK2MSFTNGP02.phx.gbl...
>>> And now with the new MSN, my browser locks up completely.
>>
>> Are you referring to MSN 9.6 or the my.msn.com webpage?
>>
>> There is a very good chance that you are seeing the effects of a
>> hijackware infection!
>>
>> NB: If you had no anti-virus application installed or the subscription
>> had
>> expired *when the machine first got infected* and/or your subscription
>> has
>> since expired and/or the machine's not been kept fully-patched at Windows
>> Update, don't waste your time with any of the below: Format & reinstall
>> Windows. A Repair Install will NOT help!
>>
>> Microsoft PCSafety provides home users (only) with no-charge support in
>> dealing with malware infections such as viruses, spyware (including
>> unwanted software), and adware.
>> https://support.microsoft.com/oas/de...prid=7552&st=1
>>
>> Otherwise...
>>
>> 1. See if you can download/run the MSRT manually:
>> http://www.microsoft.com/security/ma...e/default.mspx
>>
>> NB: Run the FULL scan, not the QUICK scan! You may need to download the
>> MSRT on a non-infected machine, then transfer MRT.EXE to the infected
>> machine and rename it to SCAN.EXE before running it.
>>
>> 2. Run this scan instead:
>> http://onecare.live.com/site/en-us/center/whatsnew.htm
>>
>> 3. Now run a thorough check for hijackware, including posting requested
>> logs in an appropriate forum, not here.
>>
>> Checking for/Help with Hijackware:
>> . http://mvps.org/winhelp2002/unwanted.htm
>> . http://inetexplorer.mvps.org/tshoot.html
>> . http://www.mvps.org/sramesh2k/Malware_Defence.htm
>> . http://www.elephantboycomputers.com/...moving_Malware
>>
>> **Chances are you will need to seek expert assistance in
>> http://spywarehammer.com/simplemachi...php?board=10.0,
>> http://www.spywarewarrior.com/viewforum.php?f=5,
>> http://www.dslreports.com/forum/cleanup,
>> http://www.bluetack.co.uk/forums/index.php or other appropriate forums.**
>>
>> If these procedures look too complex - and there is no shame in admitting
>> this isn't your cup of tea - take the machine to a local, reputable and
>> independent (i.e., not BigBoxStoreUSA) computer repair shop.
>>
>>
>> a wrote:
>>> Yes.
>>> And now with the new MSN, my browser locks up completely. I have to use
>>> Task
>>> Manager to close it, and there are about 12 instances of iexplorer.exe
>>> listed. I have to go through them one by one to find out which one will
>>> close the browser.
>>>
>>>> If you uninstall AVG v9.0 & reboot, install, reboot & manually update,
>>>> e.g., Microsoft Security Essentials [1] or Avira AntiVir [2], does the
>>>> behavior persist?
>>>>
>>>> ===================
>>>> [1] http://www.microsoft.com/security_es...s/default.aspx
>>>> [2]
>>>> http://www.free-av.com/en/trialpay_d...antivirus.html
>>>>
>>>>
>>>> a wrote:
>>>>> Sorry, missed your question.
>>>>>
>>>>> No, neither one.
>>>>>
>>>>>> Repost unanswered question: Has a Norton or McAfee application ever
>>>>>> been
>>>>>> installed on this machine (e.g., a free-trial version that came
>>>>>> preinstalled when you bought it)?
>>>>>>
>>>>>> a wrote:
>>>>>>> Yep, still crashes. Thanks for trying though. :-)
>>>>>>>
>>>>>>>> 1. Uninstall AVG v9.0 & reboot.
>>>>>>>>
>>>>>>>> 2. Immediately download/install AVG v9.0 again, this time opting
>>>>>>>> for
>>>>>>>> a
>>>>>>>> CUSTOM install and do not install Linkscanner, Search-Shield,
>>>>>>>> Active
>>>>>>>> Surf-Shield, Security Shield, or any of the email scanners.
>>>>>>>>
>>>>>>>> Why you don't need your anti-virus to scan your email
>>>>>>>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>>>>>>>
>>>>>>>> 3. Reboot; manually & repeatedly update AVG until you get a "no
>>>>>>>> more
>>>>>>>> updates" prompt.
>>>>>>>>
>>>>>>>> 4. Does the behavior persist now?
>>>>>>>>
>>>>>>>>> Yep.
>>>>>>>>>
>>>>>>>>>> Did you upgrade from AVG Free v8.5 to v9.0?
>>>>>>>>>>
>>>>>>>>>> Is/was AVG Linkscanner, Search-Shield, Active Surf-Shield, or
>>>>>>>>>> Security
>>>>>>>>>> toolbar installed?
>>>>>>>>>>
>>>>>>>>>> a wrote:
>>>>>>>>>>> Answers below:
>>>>>>>>>>>
>>>>>>>>>>>> HOW TO Optimize IE for Windows Live [Hotmail]
>>>>>>>>>>>> [NB: There are separate sections for IE6 and IE7 (still
>>>>>>>>>>>> incorrectly
>>>>>>>>>>>> titled
>>>>>>>>>>>> "Windows Explorer 7"); the IE7 section applies to IE8]
>>>>>>>>>>>> http://emailsupport.spaces.live.com/...708!6203.entry
>>>>>>>>>>>>
>>>>>>>>>>> Thanks, I'll read this over.
>>>>>>>>>>>
>>>>>>>>>>>> 1. Does the behavior persist if you start IE in No Add-ons
>>>>>>>>>>>> mode?
>>>>>>>>>>>> To
>>>>>>>>>>>> start
>>>>>>>>>>>> IE in No Add-ons mode:
>>>>>>>>>>> Yes, that makes no difference unfortunately.
>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Troubleshooting and Internet Explorer's (No Add-ons) Mode:
>>>>>>>>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>>>>>>>>>>
>>>>>>>>>>>> 2. Does the behavior persist if you Reset IE Advanced settings
>>>>>>>>>>>> (RIES)?
>>>>>>>>>>>> http://support.microsoft.com/kb/923737 <= Read before using!
>>>>>>>>>>>
>>>>>>>>>>> Unfortunately, no difference. And resetting the browser didn't
>>>>>>>>>>> either.
>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> 3. What anti-virus application or security suite is installed,
>>>>>>>>>>>> is
>>>>>>>>>>>> your
>>>>>>>>>>>> subscription current, and is it supported in IE8? What
>>>>>>>>>>>> anti-spyware
>>>>>>>>>>>> applications (other than Defender)? What third-party firewall
>>>>>>>>>>>> (if
>>>>>>>>>>>> any)?
>>>>>>>>>>>> Were any of these applications running in the background when
>>>>>>>>>>>> you
>>>>>>>>>>>> installed IE8?
>>>>>>>>>>>
>>>>>>>>>>> AVG 9, and using built in Windows Vista firewall. I've had IE 8
>>>>>>>>>>> for
>>>>>>>>>>> several
>>>>>>>>>>> months, so not applicable.
>>>>>>>>>>>
>>>>>>>>>>>> a wrote:
>>>>>>>>>>>>> I have IE 8 on Vista Ultimate with all the latest patches, and
>>>>>>>>>>>>> every
>>>>>>>>>>>>> time
>>>>>>>>>>>>> I
>>>>>>>>>>>>> try to do anything, includig signing in, anywhere on Live.com
>>>>>>>>>>>>> it
>>>>>>>>>>>>> crashes
>>>>>>>>>>>>> twice and finally says it can't recover.
>>>>>>>>>>>>>
>>>>>>>>>>>>> I have to use another browser like FireFox to access anything
>>>>>>>>>>>>> on
>>>>>>>>>>>>> Live.com.
>>>>>>>>>>>>>
>>>>>>>>>>>>> How do I fix IE 8? Thanks.

using those links, i can get to my network on live.com and it takes 4
seconds per page for it to crash and recover, then another 4 seconds to
crash and give me the won't recover message. LOL


"PA Bear [MS MVP]" <PABearMVP******.com> wrote in message
news:eqPOtSrXKHA.408@TK2MSFTNGP04.phx.gbl...
> Then again...
>
> cf.
> http://www.microsoft.com/presspass/f...SNPreview.mspx
>
> cf. http://news.cnet.com/8301-30684_3-10389587-265.html
>
> cf. http://preview.msn.com/
>
>
> a wrote:
>> New MSN page.
>>
>> OK, thanks for your suggestion. :-)
>>
>> John
>> "PA Bear [MS MVP]" <PABearMVP******.com> wrote in message
>> news:OsdojDmXKHA.3612@TK2MSFTNGP02.phx.gbl...
>>>> And now with the new MSN, my browser locks up completely.
>>>
>>> Are you referring to MSN 9.6 or the my.msn.com webpage?
>>>
>>> There is a very good chance that you are seeing the effects of a
>>> hijackware infection!
>>>
>>> NB: If you had no anti-virus application installed or the subscription
>>> had
>>> expired *when the machine first got infected* and/or your subscription
>>> has
>>> since expired and/or the machine's not been kept fully-patched at
>>> Windows
>>> Update, don't waste your time with any of the below: Format & reinstall
>>> Windows. A Repair Install will NOT help!
>>>
>>> Microsoft PCSafety provides home users (only) with no-charge support in
>>> dealing with malware infections such as viruses, spyware (including
>>> unwanted software), and adware.
>>> https://support.microsoft.com/oas/de...prid=7552&st=1
>>>
>>> Otherwise...
>>>
>>> 1. See if you can download/run the MSRT manually:
>>> http://www.microsoft.com/security/ma...e/default.mspx
>>>
>>> NB: Run the FULL scan, not the QUICK scan! You may need to download the
>>> MSRT on a non-infected machine, then transfer MRT.EXE to the infected
>>> machine and rename it to SCAN.EXE before running it.
>>>
>>> 2. Run this scan instead:
>>> http://onecare.live.com/site/en-us/center/whatsnew.htm
>>>
>>> 3. Now run a thorough check for hijackware, including posting requested
>>> logs in an appropriate forum, not here.
>>>
>>> Checking for/Help with Hijackware:
>>> . http://mvps.org/winhelp2002/unwanted.htm
>>> . http://inetexplorer.mvps.org/tshoot.html
>>> . http://www.mvps.org/sramesh2k/Malware_Defence.htm
>>> . http://www.elephantboycomputers.com/...moving_Malware
>>>
>>> **Chances are you will need to seek expert assistance in
>>> http://spywarehammer.com/simplemachi...php?board=10.0,
>>> http://www.spywarewarrior.com/viewforum.php?f=5,
>>> http://www.dslreports.com/forum/cleanup,
>>> http://www.bluetack.co.uk/forums/index.php or other appropriate
>>> forums.**
>>>
>>> If these procedures look too complex - and there is no shame in
>>> admitting
>>> this isn't your cup of tea - take the machine to a local, reputable and
>>> independent (i.e., not BigBoxStoreUSA) computer repair shop.
>>>
>>>
>>> a wrote:
>>>> Yes.
>>>> And now with the new MSN, my browser locks up completely. I have to use
>>>> Task
>>>> Manager to close it, and there are about 12 instances of iexplorer.exe
>>>> listed. I have to go through them one by one to find out which one will
>>>> close the browser.
>>>>
>>>>> If you uninstall AVG v9.0 & reboot, install, reboot & manually update,
>>>>> e.g., Microsoft Security Essentials [1] or Avira AntiVir [2], does the
>>>>> behavior persist?
>>>>>
>>>>> ===================
>>>>> [1] http://www.microsoft.com/security_es...s/default.aspx
>>>>> [2]
>>>>> http://www.free-av.com/en/trialpay_d...antivirus.html
>>>>>
>>>>>
>>>>> a wrote:
>>>>>> Sorry, missed your question.
>>>>>>
>>>>>> No, neither one.
>>>>>>
>>>>>>> Repost unanswered question: Has a Norton or McAfee application ever
>>>>>>> been
>>>>>>> installed on this machine (e.g., a free-trial version that came
>>>>>>> preinstalled when you bought it)?
>>>>>>>
>>>>>>> a wrote:
>>>>>>>> Yep, still crashes. Thanks for trying though. :-)
>>>>>>>>
>>>>>>>>> 1. Uninstall AVG v9.0 & reboot.
>>>>>>>>>
>>>>>>>>> 2. Immediately download/install AVG v9.0 again, this time opting
>>>>>>>>> for
>>>>>>>>> a
>>>>>>>>> CUSTOM install and do not install Linkscanner, Search-Shield,
>>>>>>>>> Active
>>>>>>>>> Surf-Shield, Security Shield, or any of the email scanners.
>>>>>>>>>
>>>>>>>>> Why you don't need your anti-virus to scan your email
>>>>>>>>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>>>>>>>>
>>>>>>>>> 3. Reboot; manually & repeatedly update AVG until you get a "no
>>>>>>>>> more
>>>>>>>>> updates" prompt.
>>>>>>>>>
>>>>>>>>> 4. Does the behavior persist now?
>>>>>>>>>
>>>>>>>>>> Yep.
>>>>>>>>>>
>>>>>>>>>>> Did you upgrade from AVG Free v8.5 to v9.0?
>>>>>>>>>>>
>>>>>>>>>>> Is/was AVG Linkscanner, Search-Shield, Active Surf-Shield, or
>>>>>>>>>>> Security
>>>>>>>>>>> toolbar installed?
>>>>>>>>>>>
>>>>>>>>>>> a wrote:
>>>>>>>>>>>> Answers below:
>>>>>>>>>>>>
>>>>>>>>>>>>> HOW TO Optimize IE for Windows Live [Hotmail]
>>>>>>>>>>>>> [NB: There are separate sections for IE6 and IE7 (still
>>>>>>>>>>>>> incorrectly
>>>>>>>>>>>>> titled
>>>>>>>>>>>>> "Windows Explorer 7"); the IE7 section applies to IE8]
>>>>>>>>>>>>> http://emailsupport.spaces.live.com/...708!6203.entry
>>>>>>>>>>>>>
>>>>>>>>>>>> Thanks, I'll read this over.
>>>>>>>>>>>>
>>>>>>>>>>>>> 1. Does the behavior persist if you start IE in No Add-ons
>>>>>>>>>>>>> mode?
>>>>>>>>>>>>> To
>>>>>>>>>>>>> start
>>>>>>>>>>>>> IE in No Add-ons mode:
>>>>>>>>>>>> Yes, that makes no difference unfortunately.
>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> Troubleshooting and Internet Explorer's (No Add-ons) Mode:
>>>>>>>>>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>>>>>>>>>>>
>>>>>>>>>>>>> 2. Does the behavior persist if you Reset IE Advanced settings
>>>>>>>>>>>>> (RIES)?
>>>>>>>>>>>>> http://support.microsoft.com/kb/923737 <= Read before using!
>>>>>>>>>>>>
>>>>>>>>>>>> Unfortunately, no difference. And resetting the browser didn't
>>>>>>>>>>>> either.
>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> 3. What anti-virus application or security suite is installed,
>>>>>>>>>>>>> is
>>>>>>>>>>>>> your
>>>>>>>>>>>>> subscription current, and is it supported in IE8? What
>>>>>>>>>>>>> anti-spyware
>>>>>>>>>>>>> applications (other than Defender)? What third-party firewall
>>>>>>>>>>>>> (if
>>>>>>>>>>>>> any)?
>>>>>>>>>>>>> Were any of these applications running in the background when
>>>>>>>>>>>>> you
>>>>>>>>>>>>> installed IE8?
>>>>>>>>>>>>
>>>>>>>>>>>> AVG 9, and using built in Windows Vista firewall. I've had IE 8
>>>>>>>>>>>> for
>>>>>>>>>>>> several
>>>>>>>>>>>> months, so not applicable.
>>>>>>>>>>>>
>>>>>>>>>>>>> a wrote:
>>>>>>>>>>>>>> I have IE 8 on Vista Ultimate with all the latest patches,
>>>>>>>>>>>>>> and
>>>>>>>>>>>>>> every
>>>>>>>>>>>>>> time
>>>>>>>>>>>>>> I
>>>>>>>>>>>>>> try to do anything, includig signing in, anywhere on Live.com
>>>>>>>>>>>>>> it
>>>>>>>>>>>>>> crashes
>>>>>>>>>>>>>> twice and finally says it can't recover.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> I have to use another browser like FireFox to access anything
>>>>>>>>>>>>>> on
>>>>>>>>>>>>>> Live.com.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> How do I fix IE 8? Thanks.
>